Fernihurst Nursing Home, Exmouth, Devon
Fernihurst Nursing Home, Exmouth, Devon
Fernihurst Nursing Home, Exmouth, Devon

Situated in a pleasant part of Exmouth, in Devon, Fernihurst is purpose built and designed so that residents can immerse themselves in a safe and happy home which provides nursing dementia care.

The home features three lounge areas as well as a conservatory to relax in, a homely dining room, en-suite bedrooms (some with beautiful views over Lyme Bay) and the use of assisted bath and shower rooms where necessary, together with a hairdressing salon and beauty therapy room.

Everyone has the opportunity to participate in the social life of the home. A dedicated activities leader provides a range of stimulating daily activities, which include games, a library service, light exercise classes and gardening.

Residents' hobbies are always actively encouraged and daily activities can be tailored to residents’ individual needs and wishes.

A highly trained and dedicated team follow individualised care plans and are committed to supporting residents every step of the day with respect, dignity and kindness.

Group: Sanctuary Care Ltd

Person in charge: Suzi Blackwell (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: We will consider all referrals. Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Fernihurst Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Fernihurst Nursing Home has a Review Score of 9.3 (9.283)

The Review Score of 9.3 (maximum of 10) for Fernihurst Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Fernihurst Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Fernihurst Nursing Home is calculated as follows: ( (49 Excellents x 5) + (35 Goods x 4) ) ÷ 84 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.7 Points relating to the number of positive Reviews for Fernihurst Nursing Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered beds ÷ 5). 7 Reviews ÷ 10 Target = 0.700

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fernihurst Nursing Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fernihurst Nursing Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Niece of Resident/Service User
    1

My 92-year-old mum spent a short time in Furnihurst Nursing Home before her sudden death.

I have to say that we were greeted very warmly by the staff and felt greatly assured that mum had the necessary care she needed whilst living with the lovely staff at Furnihurst. Dementia is a very heartless disease but all patients were treated with respect and always a smiling face. The home is bright, airy and modern. Great staff.

Thank you to all the staff who cared for mum in her last difficult days.

How likely would you be to recommend Fernihurst Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Such excellent and caring attention to my aunt in her last 18 months. Staff were compassionate and supportive. The home was very well managed and always clean. Good food always available. Thoroughly recommended.

How likely would you be to recommend Fernihurst Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum had severe Vascular Dementia as well as medical problems. She passed away on February 13th 2016. 'Fernihurst Nursing Home' gave Mum the best end of life care that was possible in the terrible situation with so many problems she had. I could not have coped had it not been for the care home manager and all the staff who cared for her with dignity and compassion and no matter how busy, they always made time to talk to me which was a great comfort at a most difficult time, always keeping me informed on everything that was being done to keep Mum pain-free. I and the rest of the family can never thank them enough.

How likely would you be to recommend Fernihurst Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

To place your loved one into a home after caring for him for 8 years with dementia is a very big step to take. I searched hard and long for such a place. I live in Exeter and my loved one is 20 miles away (round trip). But when I walked into this home, I felt at once it was the right place. He has been at Fernihurst for almost 4 years and I truly would not have him anywhere else. We are both made to feel part of a family, with great kindness and respect.

How likely would you be to recommend Fernihurst Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has advanced dementia so has been looked after in Fernihurst nursing home for sometime, she has her ups and downs and good times. She has been treated with care and consideration always no matter what. If she's up all night the staff keep an eye, make her a drink or sit and chat if that is what is required. She can wander freely on her own corridor and into the lounge or sit in her room with her books, paper or telly on. If she feels anxious there is always someone to calm her and help. When she needs a lie in the staff call it her duvet day. The cleaners do not disturb her either and come back later., she can even have her meals in her room or go tot he dining room. The choice is always hers as with everything.

How likely would you be to recommend Fernihurst Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father has been at Fernihurst since Christmas 2014. We had little time to find a care home when dad was released from hospital back in a late 2014. I wondered if I had done the right thing in going for Fernihurst after one visit but time and again I have felt that I made the right choice. They really care. The home is friendly and my father is treated with care and respect. He is happy and really well looked after. I am so glad that I found Fernihurst.

How likely would you be to recommend Fernihurst Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The management and staff are helpful, very friendly and dedicated to their duties, family and friends are always made welcome at anytime. I can highly recommend to future residents and their families.

How likely would you be to recommend Fernihurst Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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