Fernihurst Nursing Home

Dad is happy content and settled we couldn't ask for anything more.

It is a relief to know that my husband is well looked after. The staff are always very kind and friendly and willing to go the extra mile when help is needed, especially the medical team, who keep me updated. Management is friendly and very approachable, making it easy to raise any issues I have regarding my husband's care. The food, which I consider to be an important part of care, seems to be based on a well-balanced diet and plenty, but I am not there for all meals.

Thanks.

The home is bright and cheerful. All the staff are superb, caring at all times an always alert. I would happily come here when the time comes!

Thank you for letting me be able to go back to being a daughter rather than being a carer. Mum had always made me promise to never put her in a home, so this was the hardest promise I've ever had to break but the team at Fernihurst have been wonderful. Not only have they catered to her every nursing need, they've also catered to her emotional needs. She feels safe, I trust that she is safe and we cannot fault the care. They all go above and beyond to make her happy. She has settled well and her being there has taken a massive weight off my shoulders.

After several years in Fernihurst Nursing Home, they continue to support my brother with kindness and compassion, often in challenging circumstances. There is always a warm welcome from the team. They are very supportive of relatives and help you along your relative's care home journey. 100% recommend the team at Fernihurst without hesitation. Thank you to the whole team!

I can not thank Furnihurst enough. My grandma is so happy and so settled, the care staff are fantastic nothing is ever a problem for them. The nurses work very hard and they are available at any point when we need them, the activities are very inviting for all residents and staff love to get involved with the activities I can see how happy they are. Management are always willing to help with anything I require and we are always offered tea and coffee. The home is welcoming and I have been around for a few cocktail afternoons. This is lovely to see everyone engage and enjoy themselves. Grandma's room is homely and kept very clean and tidy. The maintenance man is always ready when we want to add more photos. I could not wish for a better home for Grandma. Thank you to everyone at Fernihurst.

Have no complaints. The food is very good and the staff are excellent. It's clean.

Mum passed away last night after 2.5 happy years at Fernihurst. We cannot praise highly enough her personal and nursing care during her last 3 weeks. We were kept informed throughout about her progress, doctor’s visits, medication, and the process. All her care was delivered with compassion, dignity and tenderness. No effort was spared to support us and our family, with refreshments, hugs, privacy or comfort as needed during this difficult time. Her room was set up on her final day as a special, calm, sensory experience for us to be together peacefully and it really helped. The whole team has been outstanding, from behind the scenes on reception, in the offices, laundry and kitchens, to the floor staff, cleaners, carers, activity organisers and nurses. Mum loved all her carers and importantly, knew she was loved by them. Looking after people with advanced dementia is a special skill. Every single staff member at Fernihurst goes above and beyond, they are a credit to their organisation.

Mum was referred to Fernihurst following a stay in hospital. From the minute she arrived she was treated as though she had always been there. The team made both Mum and us as a family welcome on every visit. Whilst only there for 3 weeks before passing away they made those weeks good for her with activities that allowed her to leave us with lasting memories. We were able to be with her at the end and were made to feel welcome at all times with tea and sandwiches, biscuits and cake being offered. We will always be grateful for this and for the dignity Mum was allowed and given over this difficult time.

I am very happy with the care and the home..very reassured!

When my mum came to Fernihurst, I was so worried about how she would settle. However, every member of staff has been so reassuring to me and very caring to my mum. Every area is clean and has a very relaxed feel. The activities they do are excellent. Most of all, Mum is happy, settled, looked after and safe.

My mum moved into Fernihurst early October, she has settled in well. The manager and her staff are very kind and considerate. I am always updated on how my mother is. They treat my mother with respect, kindness and politeness. Fernihurst is a lovely, clean home and the staff are friendly. Since my mother has come here I have not worried, as I know she is well looked after and safe.

I have nothing but praise for every member of staff. They have a very caring and happy sense of humour. As a veteran serviceman, I can honestly say their order of dress is first class (very smart). They are a credit to the care home.

We can go and see her anytime which is very helpful.

Well organised, with good interaction, very friendly and positive evening, well prepared and presented food with plenty for all. It was so lovely to see my mother-in-law looking healthy and happy and enjoying the event.

Fernihurst has a wonderful family feel about it. The staff are friendly, fun and so very caring. I can honestly say they are the reason Grandma is so settled now. The new ways they find to engage residents and their families is fantastic and I always feel so welcomed whenever I visit.

Very caring and helpful.

Since my mother was admitted, she has been treated with care and kindness, particularly during the initial settling in period. Although my mother is not always interested in food, she is always offered whatever she would like and it always looks nicely presented. The room is always clean and tidy, bed linen seems to be changed regularly. Overall, we are happy that Mum is well cared for and in a safe environment.

My mom is very happy and well cared for. The staff are always pleasant and caring. She is very close to the staff.