
This care home is the most wonderful Sidmouth treasureLois N(Sister of Resident/Service User)

My experience of this care home has been excellentNick F(Son of Resident/Service User)

Every staff member took such pride in their work and showed genuine affectionS C(Wife of Resident/Service User)

This care home is the most wonderful Sidmouth treasureLois N(Sister of Resident/Service User)

My experience of this care home has been excellentNick F(Son of Resident/Service User)

Every staff member took such pride in their work and showed genuine affectionS C(Wife of Resident/Service User)

Vale View Heights is a relaxed, caring and friendly home offering high-quality professional care. Located in East Devon, the expertly designed home enjoys outstanding views of its beautiful mature gardens and as far as the sea over Sid Valley.
The home offers a range of care including Residential Care, Nursing Care and Respite Care.
As a team, they strive to ensure that all residents are given the opportunity to improve their quality...
Care Provided by Vale View Heights Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Vale View Heights Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Tselane Selokoma Leepile (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 64+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (22)
Visiting
- Unlimited visiting times
Parking
- Ample parking for residents, visitors and staff
Vale View Heights Care Home Reviews (50)
Vale View Heights Care Home has a Review Score of 9.7 (9.709) out of 10, based on 20 reviews in the last 2 years.
Over all time Vale View Heights Care Home has 50 reviews.
She was, understandably, reluctant to leave her home and found some aspects of the inevitable change of life pattern and loss of independence difficult to adjust to - neither of which should reflect as a criticism of the level of commitment of care and concern she has received throughout her time as a resident.
I have no doubt that she has come to understand and appreciate this as time as moved on; indeed, she has better understood this as her general medical state of wellbeing has deteriorated.
The transition into a care home is never easy but our main aim is to offer support both to our residents and relatives and this...
Most excellent. A truly safe environment for my father who has Parkinsons and dementia. Staff are very kind and attentive. The home is set in beautiful quiet surroundings. I would recommend this care home for those seeking to place a relative and have peace of mind that their needs will be met.
Thank you so much for your kind words they are greatly appreciated. I will share them with the great team of staff that I have. We are very fortunate to so have such beautiful surroundings, and our in house gardener does a wonderful job of maintaining our gardens.
My mum came here from hospital with sepsis; she now can’t walk and has to get the carers to do everything for her. As you can imagine, she found this very hard. All the staff at the nursing home are fantastic; nothing is too much trouble. They are very kind to us as well. The food is also very good - a choice with every meal.
I will share this wonderful feedback with my team and thank you for your continued support, it is greatly appreciated.
The food is always the same, not a lot of vegetables for me to have with veg and salad. The staff are very obliging, and manners help a lot and to be smiling, but I know it is hard when working in the day and night. More lasagne, lovely chicken, pork curries and cottage pie, please. Like Chinese food but could be better.
I am delighted with my room with its shower room and a beautiful outlook to the colourful gardens. The staff are all very pleasant and helpful I am very pleased that the minibus trips have started up again these are very enjoyable.
My only issue with it would be the impression that they are always short of staff and the cleanliness of her room could be better.
My mother is very happy which is the only thing that really matters.
Thank you for your comments, we are really pleased that you and your mother are happy with our home. We are always looking at ways to improve our services and we appreciate your feedback. Regarding your point about cleanliness, I would appreciate the opportunity to discuss this with you, because we...
My husband went into the care home in very poor health and needing help on many fronts. He is now much happier due to the attention of staff and the routines. The dedicated carers stimulate my husband chatting to him and engaging him in activities. The care home has had a change of ownership and is suffering from a change of familiar care staff. This has been unsettling for all concerned. The gardens at the care home are beautiful and well maintained, the house is spacious, however, it is looking tired. In my husband's room, the toilet doesn't flush easily, toilet toll holder is hanging off, tap rotates and wall light doesn't work. The resident's toilet downstairs is not very pleasant and needs upgrading. Core care staff have been approachable and lovely.
Thank you for your comments, we are really pleased that you and your mother are happy with our home. Whilst the home has changed ownership, I would like to reassure you that it is very much business as usual within the home. The home management remains the same, with the owners being extremely...
I had booked to take Mum away and the staff were lovely with my mum and I talking about it and were very excited for her. Staff always friendly, say hello.
Going to review with respondent to see where we can improve our satisfactory comments.
Tidiness of room could be improved, though it is realised that the needs for specialised medication and accessories make for much additional supplies being spread around the room. Value is rated less than excellent; only as a reflection of the overall charges for the complete care package, which are quite high.
It was such a relief to be confident that my husband was being so well looked after.
When we took him to the theatre and out for meals, staff were only too happy to drive him and pick him up, as in latter times he was in a wheelchair and it would have been impossible for us to take him out alone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 21 August 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Vale View Heights Care Home.
There are no upcoming events for Vale View Heights Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Vale View Heights Care Home
- 30 Jun 2022Recipient: Vale View Heights Care Home
Accreditations
There are no accreditations posted yet for Vale View Heights Care Home.
Meet the Team (1)

Tselane Selokoma Leepile is a registered nurse with over 20 years’ experience working in care homes in different roles. She has managed care homes and attained ‘Good’ CQC inspection outcomes.
Her experience also includes working in a regional role as a Peripatetic Manager providing hands-on management support to turn around services that needed support with internal or regulatory compliance. She has also worked as Acting Regional Manager, gaining valuable experience of managing multiple services.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Vale View Heights Care Home to verify any information. View our terms and conditions. Vale View Heights Care Home has an Enhanced Service -more info.