Knappe Cross Care Centre

Brixington Lane, Exmouth EX8 5DL
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8.7 47 Reviews
  • Knappe Cross Care Centre, Exmouth
Knappe Cross Care Centre is a homely Devon care facility with pleasant surroundings and living areas that are ideal for a wide range of sensitive needs.

Overlooking the seaside town of Exmouth, the home is an ideal location for rest and recuperation, welcoming many specialist nursing needs as well as long-term personal care.

The team are highly-trained and committed to a philosophy that prioritises the privacy and dignity of each individual.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Prices are a guide and actual prices are established based on assessment of needs and the room occupied.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vincent Vhinyu (Manager)

Local Authority / Social Services

Admission Criteria

  • Accepts both private and local authority-funded residents. NHS referrals are considered on an individual basis.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1995
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are welcome at any reasonable time. The home encourages family and friends to visit as part of supporting residents' wellbeing. Visitors may be subject to routine health and safety protocols as appropriate.

Parking

  • There is available parking on site

Knappe Cross Care Centre Reviews (47)

8.7

Knappe Cross Care Centre has a Review Score of 8.7 (8.664) out of 10, based on 4 reviews in the last 2 years.
Over all time Knappe Cross Care Centre has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Knappe Cross Care Centre
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Total of 47, showing 21-40
Review from Ellen D (Respite Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been pleasantly surprised at the quality of this care home. The friendly staff, excellent food and the clean and comfortable surroundings. I find the noise at night with various TV's on different stations and volume, loud.
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Review from S J (Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel at home here.
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Review from Graham O (Nephew of Resident) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has enjoyed excellent care. She is extremely well cared for, is very comfortable and relaxed in her surroundings. The staff are attentive, supportive and give her companionship when required. This is a very caring facility.
Reply from Nic Ciobanu, Registered Manager at Knappe Cross Care Centre

Thank you for your wonderful words about Knappe Cross.

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Review from G C (Wife of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are polite and always have a ready smile for the patients and visitors alike. They quickly get on with their never-ending duties treating everyone with respect. I would recommend this nursing home to everyone as the setting is beautiful inside and out. The office staff are particularly helpful
with any queries or worries.
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Review from Sandra I (Daughter of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy, we feel she is well looked after. Meals excellent. Staff always pleasant, always someone around if we have any questions need answering.
Reply from Nic Ciobanu, Registered Manager at Knappe Cross Care Centre

Thank you kindly for all your support and consideration.

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Review from Gillian J (Daughter-in-law of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother in Law seems much happier since she has been here. She has put on weight, which is amazing as she was thin when she got there.
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Review from B L (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always unrestricted access. Also applies to Management.
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Review from Karl J (Son of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Knappe Cross for approximately 18 months. She has come on leaps and bounds. The management and staff are excellent. They take the time to assist my Mum with all her needs. The home is very clean at all times. It is a credit to the Manager and staff. Thanks.
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Review from Nick C (Son of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly staff which obviously derives from the management leadership at the home. Every staff member is very welcoming.
My father particularly likes and enjoys the 'live music' performers.
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Review from Lesley M (Daughter of Resident) published on 23 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was very well cared for.
Staff attentive and always cheerful. We, as visitors, were always welcomed and offered a drink.
I was kept updated at all times on Mum's condition. She was always made comfortable over her last few weeks. The reception and treatment we received on her passing was caring
and helpful. We felt Mum was almost in a private hotel.
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Review from Stephen C (Son of Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Knappe Cross for over a year, she has always been treated with great care and kindness. The home is undergoing an update as some of the fixtures and decoration are a little tired - but the care given by staff has never been less than excellent. We call 2 or 3 times a week at different
times of day to see mum - we have always been more than happy.
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Review from David J (Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager will always make sure a patient is well when he or she have health problems. He always puts me at ease as I have had serious leg problems and he, along with the help of the carers, nurses as well have made my legs better now I'm having to get my mind better. The manager is a very special
man, he will tackle any problems. He is brilliant, he is one of the best.
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Review from Gill M (Daughter of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came into Knappe Cross after spending 12 weeks in hospital. He was very withdrawn, confused and had lost a lot of weight. Since being here he gained weight and has become the happy and sociable person he used to be. I have no doubt that we chose the right home for our father and would recommend
it to other family and friends.
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Review from Walter R (Husband of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was here for two years and I have no complaints about care and service. I would recommend the home to anyone.
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Review from Sheila J (Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with my care at Knappe Cross Care Centre. Both with the care and the food.
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Review from C B (Resident) assisted by family/friend published on 13 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a wonderful place, everything is well thought out.
I enjoyed being here, they think of everything it's excellent in every way.
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Review from Jeffrey John E (Husband of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with Knapp Cross Care. It's very well handled. Management are very friendly, caring to all the patients. My wife is well looked after: never too much for the hard-working staff.


The room is lovely, I enjoy coming here. There's always a warm greeting from all the staff and management.


I

would recommend it to my friends! The meals are fantastic!
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Review from Aileen B (Daughter of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been resident for four years having lost his mobility. My mother who has myeloma joined him in February 2017.
They have received excellent treatment but my mother's health deteriorated recently and all members of staff have been excellent and worked so hard to make them happy and comfortable.
They all went beyond their job remit. I cannot praise them more highly. I would recommend anybody to go to Knappe Cross. The recent change of manager has improved the home even more, if that is possible.
Thank you, everybody - you are wonderful.
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Review from C D (Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home in every way. Very good workers. Outstanding in every way.
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Review from Joan F (Wife of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in the care home since 11th January 2017 and has received great care and respect from dedicated staff. They do a most difficult job with smiling faces and humour. The management go out of their way to consider and carry out some of the requests I have made to make my husband's life
a bit happier
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Current Review Score: 8.7 (8.664)

Overview of Review Score

The Review Score of 8.7 (8.664) out of 10 for Knappe Cross Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Knappe Cross Care Centre is calculated as follows: ( (40 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.851 Points relating to the number of positive Reviews for Knappe Cross Care Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 4 Positive Reviews ÷ 8.4 = 0.476
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Vincent

Vincent Vhinyu

Job Title: Care Home Manager Joined: 2024

Vincent Vinhyu is the dedicated Registered Nurse, Care Home Manager at Knappe Cross Care Centre, bringing with him a strong background in healthcare and a passion for delivering compassionate, person-centred care. With extensive experience in the social care sector, Vincent leads the team at Knappe Cross with a clear focus on quality, dignity, and continuous improvement.


Throughout his career, Vincent has built a reputation for strong leadership, clinical insight, and a deep commitment to resident well-being. His hands-on experience across various care settings has given him a well-rounded understanding of the complex needs of older adults, including those living with dementia and other long-term health conditions.


Vincent is a firm believer in leading by example. He works closely with his staff, empowering them through mentorship, clear communication, and ongoing training to ensure that each resident receives the highest standard of care. Under his leadership, the home fosters a supportive and inclusive environment where both residents and staff feel valued and respected.


As Care Home Manager, Vincent is responsible for overseeing the day-to-day operations of Knappe Cross, ensuring regulatory compliance, and upholding a culture of continuous improvement. His strategic approach, combined with a genuine care for people, allows him to maintain high standards across every aspect of the home.


Vincent’s leadership has made a positive impact on the lives of residents, their families, and his team. His dedication to promoting independence, dignity, and quality of life reflects the values at the heart of Knappe Cross Care Centre.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knappe Cross Care Centre to verify any information. View our terms and conditions. Knappe Cross Care Centre has an Enhanced Service - more info.