Knappe Cross Care Centre

Brixington Lane, Exmouth EX8 5DL
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8.7 47 Reviews
  • Knappe Cross Care Centre, Exmouth
Knappe Cross Care Centre is a homely Devon care facility with pleasant surroundings and living areas that are ideal for a wide range of sensitive needs.

Overlooking the seaside town of Exmouth, the home is an ideal location for rest and recuperation, welcoming many specialist nursing needs as well as long-term personal care.

The team are highly-trained and committed to a philosophy that prioritises the privacy and dignity of each individual.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Prices are a guide and actual prices are established based on assessment of needs and the room occupied.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vincent Vhinyu (Manager)

Local Authority / Social Services

Admission Criteria

  • Accepts both private and local authority-funded residents. NHS referrals are considered on an individual basis.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1995
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are welcome at any reasonable time. The home encourages family and friends to visit as part of supporting residents' wellbeing. Visitors may be subject to routine health and safety protocols as appropriate.

Parking

  • There is available parking on site

Knappe Cross Care Centre Reviews (47)

8.7

Knappe Cross Care Centre has a Review Score of 8.7 (8.664) out of 10, based on 4 reviews in the last 2 years.
Over all time Knappe Cross Care Centre has 47 reviews.

Overall Experience
  • 36
  • 9
  • 1
  • 0
  • 1
Date Published
  • 47
  • 0
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  • 4
  • 43
Reviewer Connection to Knappe Cross Care Centre
  • 12
  • 12
  • 6
  • 6
  • 5
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 41-47
Review from Tina B (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff here are lovely. My mum loves the banter and looks forward to seeing them and they are very kind and caring too. The home is clean and has nice communal room, although my Mum's room is a bit on the dark side, we feel like it's a family. The food is very good and our mum has put on weight.
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Review from L N (Relative of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very thoughtful care staff and interact well with the residents. The staff are very good with my grandmother and their cheeriness makes her day.
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Review from Tina P (Daughter of Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my visits, I'm very pleased with mums care. Mum is very fond of two of the carers and I think they are excellent. Mum has settled well and is happy I'm able to say as I think it is a lovely care home and very welcoming and the atmosphere is great.
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Review from J A (Husband of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Knappe Cross is a lovely care home in a homely setting, the management and staff are first class, everything is so well run, my wife is very happy there. You always feel welcomed there. The food is excellent and the residents are treated with great respect. They also have nice entertainment sometimes
which I can see the residents enjoy very much, I would recommend Knappe Cross to anyone.
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Review from B B (Wife of Resident) published on 9 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming when my husband first moved in (August) and helped the difficult transition to full-time care very well.
Staff are very kind and friendly. Nursing standard is high. Very accommodating with regard to special requests i.e clothes for special occasions, getting ready to be taken out.
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Review from Juliet R (Niece of Resident) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt, now 96, has been at Knappe Cross for 2 1/2 years following a broken leg. Nearly every visit she says "This is a nice place - I could recommend it to anyone, and the food is good". She never mentions the house she left behind, so she must be happy! Staff keep us informed about changes to her
health and are particularly caring now she has become very frail. Lovely old building with extensive grounds and a cup of tea always provided for visitors! Well done Knappe Cross
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Review from Nadine R (Daughter of Resident) published on 11 January 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been here for the last two years but sadly he has come to the end of his life. He was really reluctant to go into a home but he settled well. Staff very caring and I would definitely recommend.
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Current Review Score: 8.7 (8.664)

Overview of Review Score

The Review Score of 8.7 (8.664) out of 10 for Knappe Cross Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Knappe Cross Care Centre is calculated as follows: ( (40 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.851 Points relating to the number of positive Reviews for Knappe Cross Care Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 4 Positive Reviews ÷ 8.4 = 0.476
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Vincent

Vincent Vhinyu

Job Title: Care Home Manager Joined: 2024

Vincent Vinhyu is the dedicated Registered Nurse, Care Home Manager at Knappe Cross Care Centre, bringing with him a strong background in healthcare and a passion for delivering compassionate, person-centred care. With extensive experience in the social care sector, Vincent leads the team at Knappe Cross with a clear focus on quality, dignity, and continuous improvement.


Throughout his career, Vincent has built a reputation for strong leadership, clinical insight, and a deep commitment to resident well-being. His hands-on experience across various care settings has given him a well-rounded understanding of the complex needs of older adults, including those living with dementia and other long-term health conditions.


Vincent is a firm believer in leading by example. He works closely with his staff, empowering them through mentorship, clear communication, and ongoing training to ensure that each resident receives the highest standard of care. Under his leadership, the home fosters a supportive and inclusive environment where both residents and staff feel valued and respected.


As Care Home Manager, Vincent is responsible for overseeing the day-to-day operations of Knappe Cross, ensuring regulatory compliance, and upholding a culture of continuous improvement. His strategic approach, combined with a genuine care for people, allows him to maintain high standards across every aspect of the home.


Vincent’s leadership has made a positive impact on the lives of residents, their families, and his team. His dedication to promoting independence, dignity, and quality of life reflects the values at the heart of Knappe Cross Care Centre.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knappe Cross Care Centre to verify any information. View our terms and conditions. Knappe Cross Care Centre has an Enhanced Service - more info.