Barchester Tyspane Care Home

Thank you again for your assistance in the various issues we were facing in this instance.

I have the utmost praise for all carers, nurses, food and hygiene, staff and of course administration and management. My husband's time at Tyspane Care Home was sadly short but I know it was the best care he had received in that time. The carers are all so friendly and will also take the time to ask about the feelings and well-being of the relatives. It was much appreciated and I can't thank them enough.

All the staff were kind, considerate and very thoughtful for his needs - at all times. They are a very dedicated unit - not only to the residents but their families also. I cannot speak too highly of them.

My dad spent his last month in Tyspane Care Home following an unexpectedly short illness. The majority of the nurses and healthcare assistants gave my dad loving, compassionate care. One agency nurse, in particular, was one of the kindest most empathetic people I have ever met. Overall the care my dad received was fantastic.

Understaffed during the week and very understaffed at weekends. Bank nurses don't know enough. Found certain staff very rude and uncaring. Rooms are drab, needs redecorating. Clothes kept going missing, even though labelled clearly.

My mother spent the last eleven weeks of her life here. The care she received was second to none. She was made to feel welcome, safe and comfortable. Her wishes were respected and the staff were cheerful, professional and very caring to my mother and to my father when we visited. We were all supported through what was a very difficult time.

Well, what can I say, I've ticked all the right boxes!! But I must add that I can only say on behalf of my daughter's 3 daughters, her sister, her partner and myself (dad), that the care and attention she was given during her time spent at Barchester Tyspane Care Home was excellent in every respect. And I would also like to add that we found when visiting my daughter, all the staff here were very, very supportive to us at all times. Thank you all so much.

-Food started okay and went downhill to fairly awful.

My mother, who was 97 years old, occasionally went to Tyspane Nursing Home for respite care when my husband and I were away from home. She always enjoyed her stays there and commented on the care and attention she received. I got to know several of the staff very well. On her last visit, she had a massive heart attack. The local doctor was already with her as she had mentioned feeling unwell. Everything that possibly could have been done was but unfortunately, she died. The staff at Tyspane were wonderful - both to mum and to me.

Overall Dad received very good care. His physical needs were well catered for. We were pleased with the staff's approach to the care offered to Dad: which we considered to be considerate and professional. The home seemed to have a positive welcoming atmosphere, particularly in the communal lounge and dining areas.

My dad wasn't in Tyspane for very long, about 5 months. He had cancer, and as it was inoperable. We knew what the outcome would be. The whole time he was there he was happy, cared for by people who couldn't have done more for him if he had been their own dad. At the end, he died two hours before his eighty-seventh birthday. They were compassionate beyond belief. My mother is a resident there now and I know for a fact, there is no better care she could get, anywhere.

As you see I was only here for a short time having had a hip replacement but I found the staff so helpful, kind and caring and always smiling!

Tyspane does all it can to maintain and improve the quality of life for it's residents. I was impressed with the frequent contacts made by staff with residents and the speedy response made to any call for assistance. There is a wide range of activities available at Tyspane itself; trips to outside venues are also arranged where this is appropriate. I am glad that my friend was able to spend the last 8 months of her life at Tyspane.

My husband was a resident for only three months, during which time he seemed very happy there and formed a very loving relationship with some of the staff who understood his dementia problem and treated him very sentimentally. I visited him every afternoon and obviously wasn't able to monitor hour by hour caring, but from what I saw everything appeared to be first class. Unfortunately my darling husband passed away unexpectedly a few weeks ago. The staff, form the senior members to all the nurses and carers were very kind during that awful time. I hold Tyspane in great esteem. It is a pity that the very high fees prohibit more people from experiencing this care home. They are the highest in the area.

I have a lot to thank Tyspane for, my husband was admitted in July. He has health and mobility issues and we had a very difficult and sad situation to cope with in Devon. The home is happy and caring and my husband was always treated with respect and dignity. The medical support was excellent and Tyspane arranged for a full psychiatric review which resulted in a change in his drugs and my husband is now a lot better. He was moved back to the midlands last week and it was with regret he left the excellent home.