Barchester Tyspane Care Home

Lower Park Road, Braunton EX33 2LH
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9.7 104 Reviews
  • Barchester Tyspane Care Home, Braunton
Tyspane Care Home is situated on the north devon coast with panoramic views across the Taw Estuary. Purpose-built, Tyspane is set in its own beautiful landscaped gardens within walking distance of the old village of Braunton and close to the glorious beaches and rugged countryside of Exmoor.

The home provides high quality 24-hour nursing and residential care, in addition to respite care, and also offers support for people living with multiple sclerosis and other physical disabilities.

A team of highly qualified staff really focus on the individual needs of residents, with a tailored care plan for each person. Their dedication can be seen right across the board – in cooking, hospitality, activities provision, and much more.

You'll find they're ideally suited to meet your needs, both now and in the future. Please feel free to visit and see for yourself what they have to offer.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 69 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Tyspane Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Aime Bown (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (11)

Visiting

  • Visitors are welcome anytime.

Parking

  • Visitors parking is at the front of the building, however, further parking at the rear of the building.

Barchester Tyspane Care Home Reviews (104)

Total of 104, showing 81-100
9.7

Barchester Tyspane Care Home has a Review Score of 9.7 (9.658) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Tyspane Care Home has 104 reviews.

Overall Experience

  • 76
  • 24
  • 1
  • 1
  • 2

Date Published

104
6
11
27
77

Review from Lorrayne H (Daughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff who have supported both our family and our mother who has dementia. The manager always has her door open for a chat or for any queries staff are second to none in their management roles, seeing an anxious family at a moments notice. Staff are fabulous, always smiling no matter how busy
they are.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Dear Lorrayne


Thank you for your review. Our families often face difficult times and decisions which require extra support and understanding, we are aware of this and are only to happy to help.

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Review from M C (Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your staff were pleasant and helpful always. There just were not enough of them. Snow made things difficult but snow aside, more staff were needed. On three occasions the resident was left on the commode for over 45 minutes at 'change over', not acceptable! We were told he would be walked every day.
With only one physio this was not possible. Six weeks walking up and down your corridors would have done him so much good. With a few more staff you could live up to your catalogue promises.

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Review from Mark H (Great-Nephew of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Great Aunt spent 18 months at Tyspane. In that time I saw nothing but care and consideration towards her, fears and anxieties were dealt with promptly. My Great Aunt always said, "They can't do enough for me". Neighbours who also visited said what a nice atmosphere in the unit. My Great Aunt's passing
at the home was dealt with in a dignified and professional manner.

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Review from Denise S (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always think you have got to be a special kind of person to work in a care home and the staff at Tyspane are amazing, hardworking, making it a family atmosphere.


It's very hard to put a parent into care, so trying to find one that's like home is very hard, but finding Tyspane was a good find.

So thank you, each and every one of you, for being the best.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for taking the time to complete this review. It is lovely that you felt Tyspane was like a family home, we could not ask for a nicer compliment than that. Thank you.

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Review from J L (Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a double total hip replacement and last week had a final x-ray and assessment at the hospital where it was performed. Both hips are correctly placed and balanced and I will continue to improve - I believe that a stay at Tyspane of 2 weeks after each operation played a great part in my recuperation.
The physio, care and attention and good food all meant I had no worries and could concentrate on recovery. I am now 81 years old.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for your kind review it is lovely to hear that we played a part in your recuperation and that you have been able to go home and get back to a normal life. We all wish you well for the future.

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Review from A R (Wife of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was placed in the home on his deathbed deliberately by myself and our children so that he could have a "good" death, peacefully surrounded by his family. This was perfectly achieved. His room was lovely and quiet.


The staff were so very caring. He actually passed away in the early morning.

We were not there but I was informed immediately. He was laid out so beautifully that we felt relaxed and at peace as he was too. I could not have asked for more over the 4 days he was in the care home.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for your lovely comments they are appreciated by all the staff and will be a great help to those searching for a good care home.

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Review from J D (Sister-in-law of Resident) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister-in-law was at Tyspane for end of life care (terminal lung cancer) for some months. Throughout her time at Tyspane everyone treated her with kindness, compassion and professionalism. They respected her individually and allowed her to retain that and her personal dignity to the very end. As
we moved around Tyspane on our regular visits, we were always struck too by how warm and friendly everyone was - there was a lovely atmosphere there. When her final days came we were so grateful to be with her for the final days and nights and for all the support that we and she were given, so that she was able to be calm and comfortable in her final hours. We were very touched by how the staff clearly care about, and for, her and highly recommend Tyspane.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for taking the time to review our home and for your lovely comments they are greatly appreciated. It was a privilege and a pleasure to have known and cared for your sister.

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Review from Jayne L (Niece of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt suffered a stroke and she lost her speech and mobility. She was fiercely independent and always wanted to stay in her own home. After hospital and rehabilitation, she needed nursing care. As her next of kin I searched for a nursing home and found Tyspane. My aunt soon settled in and I will always
be grateful and thankful to the staff at Tyspane. The care was exceptional. All the staff were caring, helpful and went that extra mile for my aunt. My aunt was always clean and well presented as she could do nothing for herself. Tyspane is a warm, friendly, caring, happy place. My aunt sadly passed away. The staff were wonderful and helped my family at a sad time.

Reply from Monica Watterson, General Manager at Barchester Tyspane Care Home

It was a pleasure to look after such a lovely lady and her loving family. Thank you.

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Review from Jackie C (Sister of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Tyspane from May 2016 until April 2017 when he sadly passed away.
He was very happy there once he had settled in.
He was treated at all times by all the staff from every department with care, consideration and dignity.
I always found them very helpful and considerate.
I spend a
lot of time away and it gave me a clear conscience to know that he was well-cared for.
Even the management sending me texts when I was away and he was unwell, informing me of his condition that day.

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Review from M G (Son of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, aged 93, has recently had two periods of respite care at Tyspane following a couple of heavy falls. He has received some excellent care including some intensive physiotherapy that has helped him to regain some confidence in walking again.
The overall improvement in his well-being has now
enabled him to return to his bungalow where he wants to be.
I am most grateful to the staff at Tyspane for their professionalism, kindness and assistance to my father during this difficult period.
Thank you again for your assistance in the various issues we were facing in this instance.

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Review from Susan M H (Wife of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the utmost praise for all carers, nurses, food and hygiene, staff and of course administration and management. My husband's time at Tyspane Care Home was sadly short but I know it was the best care he had received in that time. The carers are all so friendly and will also take the time to ask
about the feelings and well-being of the relatives. It was much appreciated and I can't thank them enough.

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Review from S B (Wife of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best testament that I can give Tyspane is to tell you that my husband always considered that he was in a hotel with everyone well and truly looking after him.
All the staff were kind, considerate and very thoughtful for his needs - at all times. They are a very dedicated unit - not only to the
residents but their families also. I cannot speak too highly of them.

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Review from Lisa P (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent his last month in Tyspane Care Home following an unexpectedly short illness. The majority of the nurses and healthcare assistants gave my dad loving, compassionate care. One agency nurse, in particular, was one of the kindest most empathetic people I have ever met. Overall the care my dad
received was fantastic.

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Review from Susan B (Daughter of Resident) published on 9 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Understaffed during the week and very understaffed at weekends. Bank nurses don't know enough. Found certain staff very rude and uncaring. Rooms are drab, needs redecorating. Clothes kept going missing, even though labelled clearly.

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Review from C J (Daughter of Resident) assisted by family/friend published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last eleven weeks of her life here. The care she received was second to none. She was made to feel welcome, safe and comfortable. Her wishes were respected and the staff were cheerful, professional and very caring to my mother and to my father when we visited. We were all supported
through what was a very difficult time.

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Review from Brian N (Father of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say, I've ticked all the right boxes!! But I must add that I can only say on behalf of my daughter's 3 daughters, her sister, her partner and myself (dad), that the care and attention she was given during her time spent at Barchester Tyspane Care Home was excellent in every respect.
And I would also like to add that we found when visiting my daughter, all the staff here were very, very supportive to us at all times. Thank you all so much.

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Review from M G H (Son of Resident) published on 2 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

-Amazing staff.
-Good building.
-Great care.
-Not so good some nights.
-Food started okay and went downhill to fairly awful.

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Review from Deiadra S (Daughter of Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who was 97 years old, occasionally went to Tyspane Nursing Home for respite care when my husband and I were away from home. She always enjoyed her stays there and commented on the care and attention she received. I got to know several of the staff very well. On her last visit, she had a massive
heart attack. The local doctor was already with her as she had mentioned feeling unwell. Everything that possibly could have been done was but unfortunately, she died. The staff at Tyspane were wonderful - both to mum and to me.

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Review from Iain M (Son of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall Dad received very good care. His physical needs were well catered for. We were pleased with the staff's approach to the care offered to Dad: which we considered to be considerate and professional. The home seemed to have a positive welcoming atmosphere, particularly in the communal lounge and
dining areas.

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Review from Lyn W (Daughter of Resident) published on 9 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad wasn't in Tyspane for very long, about 5 months. He had cancer, and as it was inoperable. We knew what the outcome would be. The whole time he was there he was happy, cared for by people who couldn't have done more for him if he had been their own dad. At the end, he died two hours before his
eighty-seventh birthday. They were compassionate beyond belief. My mother is a resident there now and I know for a fact, there is no better care she could get, anywhere.

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Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Barchester Tyspane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.658 for Barchester Tyspane Care Home is calculated as follows: ( (254 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 319 Ratings = 4.658

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Tyspane Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (78)

Meet the Team (14)

Aime

Aime Bown

Job Title: General Manager

Joined: 2023

I am a registered Nurse and live locally with my husband and 2 daughters.


My role at Tyspane is to make sure that our residents lead happy and fulfilling life making the best of each and every day.


I have an ‘open door’ policy and will do my best to support staff members, residents and their families alike.

Bridget

Bridget Mapepa

Job Title: Deputy Manager

Joined: 2017

Hi, my name is Bridget and I live locally with my husband and 3 children. I love to spend time with my family enjoying outdoor activities such as the beach and the countryside around beautiful North Devon.


I graduated in 2013 in Zimbabwe, worked at a hospital and joined Tyspane in Jan 2017. My role involves planning and delivering person-centred nursing care, and mentoring and supervising the care team to promote the delivery of excellent care to residents.

Helen

Helen Whitehead

Job Title: Administrator

Joined: 2000

Hi, my name is Helen, along with my team we provide business and administration support for the home.
I am responsible for all administrative and financial aspects relating to the running of the home. I have been with the company for some time now and love meeting the residents and their families.


In my spare time, I enjoy long bike rides, trips to the beach and time with my husband. We love spending time with our family, especially our 5 grandchildren.

Kirsty

Kirsty Blackwell

Job Title: Administration Assistant

Joined: 2022

Hi, My name is Kirsty and I am the administrative assistant here at Tyspane. I really enjoy my role and working directly with our residents and their loved ones.

Bertha

Bertha Chukwuma

Job Title: Registered Nurse

Joined: 2020

I am a Registered Nurse at Tyspane working as part of the night care team.

David

David Brooke

Job Title: Maintenance Manager

Joined: 2011

I have lived in Braunton all my life. I am married to Kim and we have 3 grown-up daughters.
I love the outdoors and spend my leisure time fishing, walking my dog and spending time with my Grandchildren.


I have worked at Tyspane as the Maintenance Manager for several years and love meeting the residents and their families. My role is challenging and rewarding and I enjoy working as part of team Tyspane.

Claire

Claire Comer

Job Title: Head of Housekeeping

Joined: 2023

Claire is responsible for the housekeeping and laundry team at Tyspane Care Home. She ensures the home meets a high standard of cleanliness and works closely with staff, residents and relatives. She works with her team to ensure that the home is clean and inviting.

Babs

Babs Spear

Job Title: Physiotherapy Assistant

Joined: 2003

Babs Spear
Physiotherapy Assistant


Babs main interests are keeping fit and she spends a lot of her spare time as a fitness instructor, holding various classes around the local community.


Babs has been our physio assistant working alongside Rob our Physiotherapist,
In 2016, she was awarded the 'Devon Best Practice Award' for her flexicise class. She owns our 'pamper dogs' – her three Maltese – who deliver papers with her in the morning.
She is band 4 in physio and really tries to make residents' day fun; she very much believes in the 'if you don’t use it, you lose it' mentality, so she always encourages residents to participate, regardless of mobility concerns, because everyone is able to do something!

Kelvin

Kelvin Walker

Job Title: Gardener

Joined: 2018

Hi I am Kelvin the Head Gardener at Tyspane.


I live locally in Barnstaple with my wife and family. I enjoy spending time outdoors, going to the beach and enjoying BBQs with the family. I love to listen to music to help me relax.


I have been working in the horticultural industry for over 25 years since leaving school at 16.


I love my time at Tyspane where I am able to demonstrate my full potential, maintaining and creating a beautiful outside space for the residents and their families to enjoy.

Georgie

Georgie Williams

Job Title: Physiotherapy Assistant

Joined: 2020

Georgie is part of our physio team at Tyspane, offering exercise therapies to aid and support residents' recovery and mobility.


She and Babs together provide physio support as part of our care packages at Tyspane.

Jacqui

Jacqui Conroy

Job Title: Activities Coordinator

Joined: 2023

Jacqui coordinates all the activities that take place at Tyspane, providing our residents with a wealth of interesting and exciting events each and every day. The life enrichment of our residents is at the heart of Jacqui's day.

Leanne

Leanne Robb

Job Title: Senior Care Assistant

Joined: 2016

Leanne is an experienced carer supporting the home as our nutrition champion.

Chenayi

Chenayi Chawanda

Job Title: Lead Nurse

Joined: 2023

Chenayi, an experienced nurse leading our night care team.

Mia

Mia Hayes

Job Title: Senior Care Assistant

Joined: 2021

Supporting the home as our palliative care champion.

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