Barchester Tyspane Care Home

Shortage of staff and it shows. Management are not good in dealing with items lost, my wife's glasses have been missing for months, very little action taken, not good for the wife, struggling to see. Quality of life is worse than it should be.

My father has lived at Tyspane for nearly nine years. The staff are all very caring and helpful and work very hard to look after all the residents. My father is very happy there and always likes to chat and joke with everyone.

I can not thank the team enough for the care and love they gave my mum.

My mother-in-law passed away at Tyspane Care Home a few days ago. We would like to thank the staff who looked after her for their excellent work, skill and support. Their empathy in this difficult situation was touching. Their attempts to support her as she went downhill were beyond the call of duty.

Having visited my wife, who has Alzheimer's disease, in Tyspane for over 10 years, I am well acquainted with the staff and workings of Tyspane Care Home and rate the home highly in North Devon. The home has wide corridors, spacious rooms and lovely gardens-all maintained to a high level. Like most Care Homes and especially during the Covid pandemic, staffing has sometimes been a problem due to sickness and low pay, but with a nucleus of long service, well-trained and caring staff and recent recruitment, staffing has improved. I give praise and thanks to staff in all sections of the home, especially to certain individuals for their caring and concern for the wellbeing of the residents and their surroundings together with friendship, kindness and understanding shown to me.

My lovely mum has been in Tyspane for 18 months. I feel she is cared for with lots of TLC. I visit most days and the carers and all staff are very warm towards me. Mum sadly hasn't been too well this year but the good care has helped.

Brilliant physiotherapy treatment with a very tricky problem. My partner's hand is clenched after several strokes - he refuses to have treatment or allow carers or physiotherapists to touch it or help him with exercises or washing it - or cutting nails. However, with the (partner) present - the physiotherapist managed to open the fingers and was his hand (partially opened the fingers) and in my presence really managed to put a pad under the fingers without him shouting.

My mother was a resident at Tyspane Nursing home for many years. The care she received over the years was exceptional. The care and devotion of the team of staff was excellent, especially during the long months of the Covid lockdown. My Mother died at Tyspane Care Home and was treated with care and respect until the end. I and my family will be eternally grateful for the care and love showed to Mam.

My mother passed away peacefully yesterday. I would like to thank the lovely staff, who not only cared for her in her final hours with kindness and respect but also after her passing. I would also like to recognise and thank those staff, some of whom I did not know, for their warmth and kindness to me on a difficult day. I will find much comfort at this time because of all the lovely team at Tyspane. Thank you to everyone.

I cannot thank the staff and management enough for looking after my mother over these very difficult last few years. She was treated with love and respect which was very comforting. She managed to have her 100th Birthday in the home and the staff put on a fantastic show decorating the lounge with streamers, balloons and lots of cakes for everyone. A day I shall not forget. Thank you once again for all your hard work. I highly recommend Tyspane.

I am grateful for the care and help I received as a visitor and later as essential care was given I felt I was a member of the family who was really loved and I was given much care, advice and help. I cannot thank the staff and management enough and would recommend Tyspane without exception to anyone searching for a care/nursing home for a loved one. Thank you all.

We are grateful to all the staff at Tyspane for their contribution in making Mum's final years as enjoyable and safe as they were.

My husband was admitted to hospital as an emergency from there with sepsis as he was not monitored correctly as a patient there and became dehydrated. I was very disappointed with the care as observations were not followed up and emergency services were not contacted earlier. Would not recommend it.

Thank you for your wonderful care of my beloved grandmother. Your team are so kind and helpful and just does all they can to make sure her life is as good as it can possibly be.

Very friendly and helpful staff and a good atmosphere. My partner is very happy here so he tells me. The staff have worked and do work very hard under difficult circumstances lockdown etc. But in spite of the consequences of the pandemic are always helpful and solve all problems with a good heart.

Very good service all around, thanks to the staff.

I am so grateful for the quality of care my brother received in the last few months of his life after a severe stroke and heart attack. He knew he had come "home" and was able to receive loving care such as I think he had not known since he was a very young child. I can't thank the staff enough for all they did for him. Tyspane is a special place and the staff are wonderful people.

Unfortunately, Tyspane hasn't been a good experience for me. I have had to contact safeguarding, and the management seems to never be around to answer my calls or messages. They have now finally admitted they can't meet the needs of my Mum despite me asking for a move six months ago as I noticed that then. Mum should never have been placed here.

My dad spent his last 5 weeks in the care of the Tyspane Staff. The move to the nursing home was difficult as both mum and dad wanted to be at home together. We soon realised that we all had quality time together in his last weeks due to the pressure of caring for dad taken by the exceptional staff at Tyspane. I speak for both my mother and my family when I say that his passing was sensitively handled and we were able to spend time with him knowing that he was pain-free and unafraid. We are grateful that he was in such pleasant surroundings and that his view from his room gave him pleasure, he even liked watching the rooks outside his window. Thank you to all the staff that makes up the running of the home.

It is such a worry when a loved one goes into care. We are over 200 miles away from my Dad, who was completely against going into a home for many years. Tyspane has changed his life, he is so happy with everything and his life has turned around and become so much more fulfilling. He has made friends with other residents and staff and is so happy to be there. He feels like he matters again and enjoys chatting to everyone and telling them stories from the past. For us, it is a breath of fresh air and a huge weight of worry lifted from us as we know he is happy, well looked after in every way and treated like he matters. I would not hesitate to recommend Tyspane to anyone!