Barchester Tyspane Care Home

Lower Park Road, Braunton EX33 2LH
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9.7 104 Reviews
  • Barchester Tyspane Care Home, Braunton
Tyspane Care Home is situated on the north devon coast with panoramic views across the Taw Estuary. Purpose-built, Tyspane is set in its own beautiful landscaped gardens within walking distance of the old village of Braunton and close to the glorious beaches and rugged countryside of Exmoor.

The home provides high quality 24-hour nursing and residential care, in addition to respite care, and also offers support for people living with multiple sclerosis and other physical disabilities.

A team of highly qualified staff really focus on the individual needs of residents, with a tailored care plan for each person. Their dedication can be seen right across the board – in cooking, hospitality, activities provision, and much more.

You'll find they're ideally suited to meet your needs, both now and in the future. Please feel free to visit and see for yourself what they have to offer.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 69 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Tyspane Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Aime Bown (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (11)

Visiting

  • Visitors are welcome anytime.

Parking

  • Visitors parking is at the front of the building, however, further parking at the rear of the building.

Barchester Tyspane Care Home Reviews (104)

Total of 104, showing 41-60
9.7

Barchester Tyspane Care Home has a Review Score of 9.7 (9.658) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Tyspane Care Home has 104 reviews.

Overall Experience

  • 76
  • 24
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Date Published

104
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Review from Cliff R (Son of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were happy that Mum was receiving good quality, friendly care in a well-maintained building. The staff were always kind and very friendly and activities were always plentiful and varied which kept Mum interested and entertained throughout her time there.
As her mobility deteriorated the staff needed
to provide more intensive and time-consuming care but this was always provided without hesitation.
The administrative process of having Mum be a resident for over five years was always efficient and clear to understand and was also handled in a friendly way.
We are grateful to all the staff at Tyspane for their contribution in making Mum's final years as enjoyable and safe as they were.

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Review from Nikki K (Wife of Resident) published on 25 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My husband was admitted to hospital as an emergency from there with sepsis as he was not monitored correctly as a patient there and became dehydrated. I was very disappointed with the care as observations were not followed up and emergency services were not contacted earlier. Would not recommend it.

Reply from Jules Evanson, General Manager at Barchester Tyspane Care Home

Thank you for your feedback. We are sorry to hear your experiences with Tyspane Care Home did not meet your expectations. I am aware you have raised concerns with the home and these have been looked into and further communication provided. If you have any outstanding concerns you would like to raise with us we would welcome the opportunity to discuss them with you further. Please feel free to contact tyspane@barchester.com. Kind Regards, General Manager, Tyspane Care Home.

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Review from O C (Granddaughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for your wonderful care of my beloved grandmother. Your team are so kind and helpful and just does all they can to make sure her life is as good as it can possibly be.

Reply from Jules Evanson, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write this lovely review. The staff will be thrilled to know that you have found our home to be kind and friendly and that you are pleased that your beloved grandmother is being well cared for here at Tyspane.
Many thanks

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Review from M M (Partner of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and helpful staff and a good atmosphere. My partner is very happy here so he tells me. The staff have worked and do work very hard under difficult circumstances lockdown etc. But in spite of the consequences of the pandemic are always helpful and solve all problems with a good heart.

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Review from S H (Wife of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service all around, thanks to the staff.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for completing this review. We are pleased that overall you and your wife were happy with the service provided at Tyspane however we note that in some areas you have not given us the full 5 stars. Rest assured your review will be scrutinized by the management team who will work on the parts of the service you have highlighted. We always strive to ensure that our residents are treated with respect and dignity and this was reflected in your review. Many thanks

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Review from Nicola S (Sister of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for the quality of care my brother received in the last few months of his life after a severe stroke and heart attack. He knew he had come "home" and was able to receive loving care such as I think he had not known since he was a very young child. I can't thank the staff enough for
all they did for him. Tyspane is a special place and the staff are wonderful people.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you so much for this heartwarming review. The staff will be so pleased to know that both you and your brother were happy with the care he received during the time he spent at Tyspane.

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Review from Trudi P (Daughter of Resident) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Unfortunately, Tyspane hasn't been a good experience for me. I have had to contact safeguarding, and the management seems to never be around to answer my calls or messages. They have now finally admitted they can't meet the needs of my Mum despite me asking for a move six months ago as I noticed that
then. Mum should never have been placed here.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write this review. We were sad to read that you have not been happy with your mother's care. I would like to reassure you that all appropriate steps have been taken to ensure open and honest communication with all our next of kins. Clients' needs can change considerably over a six month period and the home will always make every effort possible to adapt in order to meet each resident's specific care needs. We are sorry that this has fallen short of your expectations however we do work closely with the adult social care team when an alternative placement is required.

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Review from Gill P (Daughter of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad spent his last 5 weeks in the care of the Tyspane Staff. The move to the nursing home was difficult as both mum and dad wanted to be at home together. We soon realised that we all had quality time together in his last weeks due to the pressure of caring for dad taken by the exceptional staff
at Tyspane. I speak for both my mother and my family when I say that his passing was sensitively handled and we were able to spend time with him knowing that he was pain-free and unafraid. We are grateful that he was in such pleasant surroundings and that his view from his room gave him pleasure, he even liked watching the rooks outside his window. Thank you to all the staff that makes up the running of the home.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to give us this lovely feedback. We are so pleased that you were able to enjoy some quality time with your Father.

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Review from Louise L (Daughter of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is such a worry when a loved one goes into care. We are over 200 miles away from my Dad, who was completely against going into a home for many years. Tyspane has changed his life, he is so happy with everything and his life has turned around and become so much more fulfilling. He has made friends
with other residents and staff and is so happy to be there. He feels like he matters again and enjoys chatting to everyone and telling them stories from the past. For us, it is a breath of fresh air and a huge weight of worry lifted from us as we know he is happy, well looked after in every way and treated like he matters. I would not hesitate to recommend Tyspane to anyone!

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

It is really nice to know that your Dad is leading a happy and fulfilled life at Tyspane. The staff and activities team always ensure that residents feel included in the social life and activities going on daily in the home. Many of our residents have wonderful stories and memories to share. Thank you so much for taking the time to write this review.

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Review from H M (Daughter-in-law of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tyspane is a beautiful, peaceful care home surrounded by gorgeous gardens. The staff are all caring, helpful and polite. They generally seem happy and are always jolly. The whole place is clean and immaculate. They offer a safe and rich environment. My mother-in-law flourished the last 3 years of her
life. They treated her with the utmost love and dignity. Nothing was too much trouble. Even the undertakers were visibly moved on how my mother-in-law left for the last time was tenderly given a staff send-off.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write this lovely review. We are pleased that we were able to provide a happy and comfortable environment for your mother-in-law. Your review will be highlighted with the staff, who will be gratified to receive such positive feedback.
Many thanks.

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Review from J B (Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The time I spent for respite at Tyspane was extremely satisfied with care from the staff and joined in all the activities. In my opinion, well recommended.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for this lovely review. This is truly valuable as you have experienced what Tyspane has to offer first hand. We are so pleased that your stay met your expectations and you were happy with the service provided.

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Review from Sally F (Daughter of Resident) published on 22 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in your home Tyspane for three years, and those three years were very special for her. She was so happy, all the care staff were amazing, then when she was placed on end of life, the care staff were amazing, they went way above and beyond to care for her. But not only her, but the family
as well, especially one carer, Mum loved them all.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write this lovely review. It means so much to the care team to know that that your dear mum was happy here at Tyspane. It is also reassuring to read that you and your family felt comforted and cared for whenever you visited the home. Many thanks.

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Review from Shirley B (Daughter of Resident) published on 22 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old father was a resident at Tyspane from February through to the end of August. Most of the time he thought he was staying in a four-star hotel - the home provides a bright and comfortable atmosphere with caring, well-motivated staff, the restaurant is lovely, the residents are presented
with a three-course menu every day and make their choices as you would in a restaurant. There are activities every day for residents and physiotherapy is available on site. My father really did enjoy his one to one exercise routine. ( I really do admire how they managed to keep going, COVID free, during these very difficult times). Sadly my father died but I do know that he was very well cared for at Tyspane, they were very empathetic and helped us, during our grief.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write this lovely review for Tyspane. The whole team will be delighted that their dedication and hard work does not go unnoticed. Keeping our residents occupied and happy is a challenge during the pandemic, but the activities and physio staff are always on hand with an exercise or gardening class, helping to ensure that social activity is at the heart of all we do.
Many thanks.

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Review from G S (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive and friendly, very good care. Due to covid 19 not seen it at its best due to restrictions.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for writing this review. It is always good to know that families feel supported through the journey when a relative moves into a care home. We encourage all our families and friends to keep in close contact with their loved ones and speak regularly with their care team.
Many thanks.

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Review from Pauline O (Wife of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At very short notice Tyspane provided a fortnight's care and respite for me at a very difficult time for us. We will always be grateful for the help and support we received and would not hesitate to seek further support whenever we may need it in the future. My husband received the care and I received
a fortnight's respite.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you so much for taking the time to leave this review. Respite care packages are ideal for those who need just a little extra care, for people recovering from illness or recuperating from a hospital stay. It allows carers to take a break, and we look forward to welcoming your husband back to Tyspane for another short break when you are both ready.

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Review from J B (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Tyspane for over five years until she passed peacefully aged 93. The care and compassion given by every member of staff is second to none. The two unit heads, one on each floor, run the floors well, always making time for residents and family. Along with all their carers,
they are professional and efficient, whilst always showing care and compassion.
The manager, formerly deputy, unit heads, care team, admin team/receptionists, maintenance staff, physio, cleaning/laundry staff and chefs are all cheerful and work with commitment.
During lockdown, the staff were more than happy to help Mum on Facetime so that we could all stay in contact with her. As Mum became weaker we were consulted throughout and we applaud the care and compassion given to her at the end of her life. We will miss the Tyspane family and thank them for making Mum's final five years happy and comfortable. I highly recommended Tyspane.

Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you so much for taking the time to complete this review. The staff have risen to the challenge in ensuring that families have been able to keep in touch during the pandemic and I am glad this was part of your experience. We are pleased that you trusted us to care for your Mum to the end and we shall miss her presence and great humour as well as her lovely family who could not have been more dedicated to their Mother.

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Review from Pat W (Wife of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tyspane Care Home at Broughton has done more for the wife than the hospital and other helpers put together. Whilst, unfortunately, she has many disadvantages nothing seems too much bother to them. She is well looked after and cared for at all times. I am very happy with her care and am very happy that
she is where she is. Many, many thanks to all the staff for looking after her.

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Review from R Y (Sister of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our continuing thanks to Tyspane staff - all of them - for the wonderful care they give and the constant efforts they make which are way beyond just 'going to work' - they really try to make it feel like home for the residents. We especially appreciate how staff have 'kept going' and kept caring in
this awful time of the pandemic. We know none of us is exempt from risk anywhere, but my family and I, feel that Tsypane is doing their absolute best to keep residents and staff safe. Thank you.

Reply from Aime Bown, Deputy Manager at Barchester Tyspane Care Home

Thank you for writing this review. The staff always appreciate knowing their hard work has not gone unnoticed. They have shown their usual team spirit and pulled together during this difficult time. The Activities Team have continued to occupy and entertain the residents with exercise classes, gardening workshops, letter writing and bowling sessions. We all long for the day when our visitors will be able to join us again.

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Review from Caroline B (Daughter of Resident) published on 21 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent 21 months at Tyspane Care Home. All the staff were lovely, so kind and helpful to my mum and supportive to our family. I really appreciate it and am grateful that mum was so cosy, safe and well cared for until the end of her life. I am also very grateful for the support and kindness
given to us all when mum died. I recommend Tyspane Care Home.

Reply from Damon Drummond, Operations Manager at Barchester Tyspane Care Home

Thank you for this lovely review. The staff will be happy to know that your mother and her family felt supported and cared for at a difficult time.

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Review from M M (Daughter of Resident) published on 21 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Tyspane for years and is really happy. She receives excellent food, excellent care and nursing and is offered a wide range of entertainment. Tyspane is always clean and tidy and has recently been redecorated and it is a very pleasant place to visit when seeing Mum. During the summer
months, we are able to take Mum out and spend hours in the Tyspane gardens which are lovely. I highly recommend Tyspane and thank all the staff for making it so welcoming.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for taking the time to review the home. It is rewarding for the staff to know you are happy with the care at Tyspane. Entertainment and social interaction for our residents is always a priority and it is good to know that your Mum enjoys the social life at this home.

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Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Barchester Tyspane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.658 for Barchester Tyspane Care Home is calculated as follows: ( (254 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 319 Ratings = 4.658

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Tyspane Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (78)

Meet the Team (14)

Aime

Aime Bown

Job Title: General Manager

Joined: 2023

I am a registered Nurse and live locally with my husband and 2 daughters.


My role at Tyspane is to make sure that our residents lead happy and fulfilling life making the best of each and every day.


I have an ‘open door’ policy and will do my best to support staff members, residents and their families alike.

Bridget

Bridget Mapepa

Job Title: Deputy Manager

Joined: 2017

Hi, my name is Bridget and I live locally with my husband and 3 children. I love to spend time with my family enjoying outdoor activities such as the beach and the countryside around beautiful North Devon.


I graduated in 2013 in Zimbabwe, worked at a hospital and joined Tyspane in Jan 2017. My role involves planning and delivering person-centred nursing care, and mentoring and supervising the care team to promote the delivery of excellent care to residents.

Helen

Helen Whitehead

Job Title: Administrator

Joined: 2000

Hi, my name is Helen, along with my team we provide business and administration support for the home.
I am responsible for all administrative and financial aspects relating to the running of the home. I have been with the company for some time now and love meeting the residents and their families.


In my spare time, I enjoy long bike rides, trips to the beach and time with my husband. We love spending time with our family, especially our 5 grandchildren.

Kirsty

Kirsty Blackwell

Job Title: Administration Assistant

Joined: 2022

Hi, My name is Kirsty and I am the administrative assistant here at Tyspane. I really enjoy my role and working directly with our residents and their loved ones.

Bertha

Bertha Chukwuma

Job Title: Registered Nurse

Joined: 2020

I am a Registered Nurse at Tyspane working as part of the night care team.

David

David Brooke

Job Title: Maintenance Manager

Joined: 2011

I have lived in Braunton all my life. I am married to Kim and we have 3 grown-up daughters.
I love the outdoors and spend my leisure time fishing, walking my dog and spending time with my Grandchildren.


I have worked at Tyspane as the Maintenance Manager for several years and love meeting the residents and their families. My role is challenging and rewarding and I enjoy working as part of team Tyspane.

Claire

Claire Comer

Job Title: Head of Housekeeping

Joined: 2023

Claire is responsible for the housekeeping and laundry team at Tyspane Care Home. She ensures the home meets a high standard of cleanliness and works closely with staff, residents and relatives. She works with her team to ensure that the home is clean and inviting.

Babs

Babs Spear

Job Title: Physiotherapy Assistant

Joined: 2003

Babs Spear
Physiotherapy Assistant


Babs main interests are keeping fit and she spends a lot of her spare time as a fitness instructor, holding various classes around the local community.


Babs has been our physio assistant working alongside Rob our Physiotherapist,
In 2016, she was awarded the 'Devon Best Practice Award' for her flexicise class. She owns our 'pamper dogs' – her three Maltese – who deliver papers with her in the morning.
She is band 4 in physio and really tries to make residents' day fun; she very much believes in the 'if you don’t use it, you lose it' mentality, so she always encourages residents to participate, regardless of mobility concerns, because everyone is able to do something!

Kelvin

Kelvin Walker

Job Title: Gardener

Joined: 2018

Hi I am Kelvin the Head Gardener at Tyspane.


I live locally in Barnstaple with my wife and family. I enjoy spending time outdoors, going to the beach and enjoying BBQs with the family. I love to listen to music to help me relax.


I have been working in the horticultural industry for over 25 years since leaving school at 16.


I love my time at Tyspane where I am able to demonstrate my full potential, maintaining and creating a beautiful outside space for the residents and their families to enjoy.

Georgie

Georgie Williams

Job Title: Physiotherapy Assistant

Joined: 2020

Georgie is part of our physio team at Tyspane, offering exercise therapies to aid and support residents' recovery and mobility.


She and Babs together provide physio support as part of our care packages at Tyspane.

Jacqui

Jacqui Conroy

Job Title: Activities Coordinator

Joined: 2023

Jacqui coordinates all the activities that take place at Tyspane, providing our residents with a wealth of interesting and exciting events each and every day. The life enrichment of our residents is at the heart of Jacqui's day.

Leanne

Leanne Robb

Job Title: Senior Care Assistant

Joined: 2016

Leanne is an experienced carer supporting the home as our nutrition champion.

Chenayi

Chenayi Chawanda

Job Title: Lead Nurse

Joined: 2023

Chenayi, an experienced nurse leading our night care team.

Mia

Mia Hayes

Job Title: Senior Care Assistant

Joined: 2021

Supporting the home as our palliative care champion.

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