Barchester Tyspane Care Home

Lower Park Road, Braunton EX33 2LH
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9.8 105 Reviews
  • Barchester Tyspane Care Home, Braunton
Tyspane Care Home is situated on the north devon coast with panoramic views across the Taw Estuary. Purpose-built, Tyspane is set in its own beautiful landscaped gardens within walking distance of the old village of Braunton and close to the glorious beaches and rugged countryside of Exmoor.

The home provides high quality 24-hour nursing and residential care, in addition to respite care, and also offers support for people living with multiple sclerosis and other physical disabilities.

A team of highly qualified staff really focus on the individual needs of residents, with a tailored care plan for each person. Their dedication can be seen right across the board – in cooking, hospitality, activities provision, and much more.

You'll find they're ideally suited to meet your needs, both now and in the future. Please feel free to visit and see for yourself what they have to offer.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 69 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Tyspane Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Aime Bown (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (11)

Visiting

  • Visitors are welcome anytime.

Parking

  • Visitors parking is at the front of the building, however, further parking at the rear of the building.

Barchester Tyspane Care Home Reviews (105)

9.8

Barchester Tyspane Care Home has a Review Score of 9.8 (9.844) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Tyspane Care Home has 105 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Tyspane Care Home
  • 30
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Total of 105, showing 21-40
Review from M L (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the care of my friend. Especially when some friends and family needed a meeting with a resident - excellent service and hospitality from the home, who were very helpful. My friend particularly enjoys the activities.
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Review from C D (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Barchester Tyspane from March 2020 until November 2023 when she sadly died. The staff were exceptional - patient, caring, and attentive, they always went the extra mile. My mother was so well looked after, the staff sat by her bed feeding her and making sure she always drank enough.
The food was always made to my mother's wishes to ensure she always ate it.
I would thoroughly recommend Tyspane to anyone else.
Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you so much for your lovely review, it was a pleasure to look after your mother, she is dearly missed by all. I will make sure your feedback to is shared with all the staff. Once again thank you for leaving a review.

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Review from Alan J (Son of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Tyspane for three weeks during October and November until she sadly died. I found the staff to be caring and attentive. The food was excellent. On my mum's birthday, Tyspane provided a birthday tea free of charge for eight of us, which was a delight for my mum, and she thoroughly
enjoyed it. I would recommend Tyspane to anyone else.
Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for this lovely review. It is heartwarming to know that your mum enjoyed her Birthday with all her close family around her and that our staff, particularly our Activities Team were able to make her last Birthday a memorable one for you all.
Your thanks will be passed on to all of the team at Tyspane.
Best wishes.

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Review from Joy M (Friend of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was lovely to see my friend out in the lounge having some stimulation (exercise class), seemed so much better than when she was kept in bed in her room. She seemed so well cared for and happy.
Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for writing this lovely review. Our physio team assess all of our residents to see how best we can support them to enjoy life in our home. They ensure that residents have access to specialist chairs and equipment which allows them to enjoy and participate in the activities included in our "Life Enrichment Programme".

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Review from Alison H (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly, my mum died earlier this week, but Tyspane had been her home for just over a year, and she was very settled there from the start. Her care has been very good - kind, considerate and delivered with dignity right to the end. The staff and the surroundings are lovely, and I would recommend Tyspane
to anyone.
Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to leave this lovely review. We are glad that we were able to make your mother's last year a happy one; we especially remember enjoying the occasion of her 100th Birthday celebrations with you and all her family. Thank you again.

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Review from Dave C (Son of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear mother was in Barchester Tyspane Care Home for over three years.
They looked after her magnificently. As time went on her dementia worsened and she depended more and more on staying in bed and culminating in having to have 24 hours a day oxygen, I can’t thank the carers enough. They did an
absolutely spectacular job, I would especially like to thank three members of staff, in particular, for their dedicated work and care for my mum. I would also like to thank two of the nurses for their skills. They all do an amazing job, certainly something I would never be able to do. Thank you also another member of staff for all your entertainment, support and kindness to my mum. Thank you also to the administrators for your administrative work.
I am so pleased that the last years of my mum's life were spent in this amazing care.
Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

We really appreciate you taking the time to write a review, I will certainly share your views with the whole team. I am so pleased that you were happy with the care your mother received during her stay, I know she is very much missed in the home, especially her stories of her amazing life. Thanks again for leaving a lovely review.

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Review from A B (Niece of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since the return of the general manager the home has been moving forward and feels more lively. With the introduction of a new activities lead and home-cooked food this is a welcome move giving quality to the resident's lives.
Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write a review. Your comments are appreciated and we are pleased that the residents and their families are noticing good things with the introduction of our latest Activities and Life Enrichment Programme along with our new menus, this all helps to ensure the residents have a positive and happy experience within our care home.

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Review from Rebecca D (Daughter of Resident) published on 13 September 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Thought I was leaving my mother for respite nursing care. What a joke, they didn’t give her her medication or failed to attend to any of the call bells. Had to remove her for her own safety. No staff, non-existant!
Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to leave your review. We are sorry to read that your mother wasn’t happy in our Tyspane Care Home and sadly left two days after admission. We understand how unsettling the transition can be when staying in a care home as the new surroundings will be unfamiliar. We welcome anyone with concerns to bring them to our attention straight away. Unfortunately, it appears that there was an issue with the community-boxed medication, which our staff are unable to administer. I understand that the team in the home rectified this issue the following day by obtaining a supply of medication they could administer. We are truly sorry that your mother’s short stay in the home did not meet your expectations and wish you both well.

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Review from D P (Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is clean and odourless, staff are sensitive and helpful.
The staff were attentive and pleasant.
Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write this review. We are so pleased you enjoyed your respite stay with us and hope that you may return in the future.

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Review from Rosemary H (Niece of Resident) published on 25 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle (99 years old) was at Tyspane for about 7 weeks after a fall and breaking his hip and he died last week at the home. My sister and I were delighted with the respect, care and support extended to my sometimes challenging uncle. All the staff were kind and professional doing their best and even
my uncle said the 'girls' were lovely. Everyone is a girl when you are 99! The cats were much appreciated by my uncle, especially the one who stalked past his window. I was never aware of any staff shortages and, indeed, felt that the staffing levels were very good. I also thought that the standards of cleanliness were very high. The ability to provide physio in-house was one reason for going to Tyspane but I also appreciated the wide range of degrees of care as the days went on. Thank you to everyone. I highly recommend Tyspane.
Reply from Aime Bown, General Manager at Barchester Tyspane Care Home

We really appreciate you taking the time to write this review, your comments will help other families looking for a "good" care home. We always feedback to the staff who will be delighted to know that they were able to make a positive difference at the end of your uncle's life. Thank you again for recommending us.

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Review from Geoff M (Wife of Resident) published on 26 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Shortage of staff and it shows. Management are not good in dealing with items lost, my wife's glasses have been missing for months, very little action taken, not good for the wife, struggling to see. Quality of life is worse than it should be.
Reply from Lisa Moore, Administrator at Barchester Tyspane Care Home

Thank you for taking the time to write this review. We do appreciate all of the feedback that we receive and try our utmost to respond as quickly as possible. I am glad that we have worked towards a resolution and your wife now has her glasses on order. Our staff work incredibly hard to care for our residents and their families to provide an enriched life to meet their variable nursing and care needs.

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Review from L B (Daughter of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has lived at Tyspane for nearly nine years. The staff are all very caring and helpful and work very hard to look after all the residents. My father is very happy there and always likes to chat and joke with everyone.
Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to send this review. We are so pleased that your Father enjoys his life at Tyspane and that you have confidence in the staff and their ability to meet your Fathers's needs.


Many thanks

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Review from Graham S (Son of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Tyspane in 2016 following a series of strokes that left her bed-bound and with dementia. She was not expected to live beyond that year.
Due to the outstanding care, she received from the team at Tyspane, she defied the medics and had six quality years at Tyspane before she died at the
beginning of this year. She enjoyed the company of the staff and was delighted that she was able to spend time with animals, whom she loved. She was regularly visited by dogs and the house cats and on one extraordinary occasion, a llama came to visit her in her room.
The Tyspane team went above and beyond to provide an environment in which my mum felt safe and loved and it was a huge relief to me - as her only son - to know how well she was being looked after. We spoke most days and visited regularly and the support I got from the team was also massively appreciated.
I can not thank the team enough for the care and love they gave my mum.
Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home

Thank you for writing this lovely review. It was our pleasure to care for your dear mother and to meet all her family. The staff at the home work hard to ensure that our residents continue to connect with furry friends as well as family and human friends so it is gratifying to hear that this brought so much pleasure to your mother during her time at Tyspane.

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Review from S H (Daughter-in-law of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law passed away at Tyspane Care Home a few days ago. We would like to thank the staff who looked after her for their excellent work, skill and support. Their empathy in this difficult situation was touching. Their attempts to support her as she went downhill were beyond the call of duty.
Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home

Thank you for reviewing Tyspane. It is heartwarming to know that the staff at Tyspane were able to support both you and your mother at the most difficult time. Your comments are appreciated and will be passed on to the whole team. Many thanks and best wishes to all your family.

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Review from E F (Husband of Resident) published on 26 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having visited my wife, who has Alzheimer's disease, in Tyspane for over 10 years, I am well acquainted with the staff and workings of Tyspane Care Home and rate the home highly in North Devon. The home has wide corridors, spacious rooms and lovely gardens-all maintained to a high level. Like most Care
Homes and especially during the Covid pandemic, staffing has sometimes been a problem due to sickness and low pay, but with a nucleus of long service, well-trained and caring staff and recent recruitment, staffing has improved. I give praise and thanks to staff in all sections of the home, especially to certain individuals for their caring and concern for the wellbeing of the residents and their surroundings together with friendship, kindness and understanding shown to me.
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Review from E B (Daughter of Resident) published on 22 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My lovely mum has been in Tyspane for 18 months. I feel she is cared for with lots of TLC. I visit most days and the carers and all staff are very warm towards me. Mum sadly hasn't been too well this year but the good care has helped.
Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home

Thank you for writing this lovely review, your comments about the staff will be passed on and they will be pleased to know that you feel welcome and that your 'lovely mum' is well cared for.


Many thanks

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Review from Margaret M (Partner of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant physiotherapy treatment with a very tricky problem. My partner's hand is clenched after several strokes - he refuses to have treatment or allow carers or physiotherapists to touch it or help him with exercises or washing it - or cutting nails. However, with the (partner) present - the physiotherapist
managed to open the fingers and was his hand (partially opened the fingers) and in my presence really managed to put a pad under the fingers without him shouting.
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Review from S M (Daughter of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was a resident at Tyspane Nursing home for many years. The care she received over the years was exceptional. The care and devotion of the team of staff was excellent, especially during the long months of the Covid lockdown. My Mother died at Tyspane Care Home and was treated with care and
respect until the end. I and my family will be eternally grateful for the care and love showed to Mam.
Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home

Thank you for reviewing Tyspane. It has been our pleasure to know and care for your Mother, she was a popular and caring lady who always took the time to make others feel at home, especially new residents.
The staff will be pleased to know that you and your family felt your Mother was treated with the care and respect that she so deserved.
Many thanks.

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Review from Teresa L (Daughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother passed away peacefully yesterday. I would like to thank the lovely staff, who not only cared for her in her final hours with kindness and respect but also after her passing. I would also like to recognise and thank those staff, some of whom I did not know, for their warmth and kindness to
me on a difficult day. I will find much comfort at this time because of all the lovely team at Tyspane. Thank you to everyone.
Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write a review. Your heartfelt thanks will be passed onto all the staff, who will be pleased to know that they do make a difference, even at such difficult times.
Kindest regards to you and your family.

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Review from David S (Son of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff and management enough for looking after my mother over these very difficult last few years. She was treated with love and respect which was very comforting. She managed to have her 100th Birthday in the home and the staff put on a fantastic show decorating the lounge with streamers,
balloons and lots of cakes for everyone. A day I shall not forget. Thank you once again for all your hard work. I highly recommend Tyspane.
Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to write this wonderful review. he staff will be delighted to read your comments and to know that they helped to make your Mothers last Birthday so special. It was a pleasure to care for her.
Best wishes from all at Tyspane.

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Barchester Tyspane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.844 for Barchester Tyspane Care Home is calculated as follows: ( (264 Excellents x 5) + (38 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 307 Ratings = 4.844
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Tyspane Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (78)

Meet the Team (14)

Aime

Aime Bown

Job Title: General Manager Joined: 2023

I am a registered Nurse and live locally with my husband and 2 daughters.


My role at Tyspane is to make sure that our residents lead happy and fulfilling life making the best of each and every day.


I have an ‘open door’ policy and will do my best to support staff members, residents and their families alike.

Bridget

Bridget Mapepa

Job Title: Deputy Manager Joined: 2017

Hi, my name is Bridget and I live locally with my husband and 3 children. I love to spend time with my family enjoying outdoor activities such as the beach and the countryside around beautiful North Devon.


I graduated in 2013 in Zimbabwe, worked at a hospital and joined Tyspane in Jan 2017. My role involves planning and delivering person-centred nursing care, and mentoring and supervising the care team to promote the delivery of excellent care to residents.

Helen

Helen Whitehead

Job Title: Administrator Joined: 2000

Hi, my name is Helen, along with my team we provide business and administration support for the home.
I am responsible for all administrative and financial aspects relating to the running of the home. I have been with the company for some time now and love meeting the residents and their families.


In my spare time, I enjoy long bike rides, trips to the beach and time with my husband. We love spending time with our family, especially our 5 grandchildren.

Kirsty

Kirsty Blackwell

Job Title: Administration Assistant Joined: 2022

Hi, My name is Kirsty and I am the administrative assistant here at Tyspane. I really enjoy my role and working directly with our residents and their loved ones.

Bertha

Bertha Chukwuma

Job Title: Registered Nurse Joined: 2020

I am a Registered Nurse at Tyspane working as part of the night care team.

David

David Brooke

Job Title: Maintenance Manager Joined: 2011

I have lived in Braunton all my life. I am married to Kim and we have 3 grown-up daughters.
I love the outdoors and spend my leisure time fishing, walking my dog and spending time with my Grandchildren.


I have worked at Tyspane as the Maintenance Manager for several years and love meeting the residents and their families. My role is challenging and rewarding and I enjoy working as part of team Tyspane.

Claire

Claire Comer

Job Title: Head of Housekeeping Joined: 2023

Claire is responsible for the housekeeping and laundry team at Tyspane Care Home. She ensures the home meets a high standard of cleanliness and works closely with staff, residents and relatives. She works with her team to ensure that the home is clean and inviting.

Babs

Babs Spear

Job Title: Physiotherapy Assistant Joined: 2003

Babs Spear
Physiotherapy Assistant


Babs main interests are keeping fit and she spends a lot of her spare time as a fitness instructor, holding various classes around the local community.


Babs has been our physio assistant working alongside Rob our Physiotherapist,
In 2016, she was awarded the 'Devon Best Practice Award' for her flexicise class. She owns our 'pamper dogs' – her three Maltese – who deliver papers with her in the morning.
She is band 4 in physio and really tries to make residents' day fun; she very much believes in the 'if you don’t use it, you lose it' mentality, so she always encourages residents to participate, regardless of mobility concerns, because everyone is able to do something!

Kelvin

Kelvin Walker

Job Title: Gardener Joined: 2018

Hi I am Kelvin the Head Gardener at Tyspane.


I live locally in Barnstaple with my wife and family. I enjoy spending time outdoors, going to the beach and enjoying BBQs with the family. I love to listen to music to help me relax.


I have been working in the horticultural industry for over 25 years since leaving school at 16.


I love my time at Tyspane where I am able to demonstrate my full potential, maintaining and creating a beautiful outside space for the residents and their families to enjoy.

Georgie

Georgie Williams

Job Title: Physiotherapy Assistant Joined: 2020

Georgie is part of our physio team at Tyspane, offering exercise therapies to aid and support residents' recovery and mobility.


She and Babs together provide physio support as part of our care packages at Tyspane.

Jacqui

Jacqui Conroy

Job Title: Activities Coordinator Joined: 2023

Jacqui coordinates all the activities that take place at Tyspane, providing our residents with a wealth of interesting and exciting events each and every day. The life enrichment of our residents is at the heart of Jacqui's day.

Leanne

Leanne Robb

Job Title: Senior Care Assistant Joined: 2016

Leanne is an experienced carer supporting the home as our nutrition champion.

Chenayi

Chenayi Chawanda

Job Title: Lead Nurse Joined: 2023

Chenayi, an experienced nurse leading our night care team.

Mia

Mia Hayes

Job Title: Senior Care Assistant Joined: 2021

Supporting the home as our palliative care champion.

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