Barchester Tyspane Care Home

Tyspane is a beautiful, peaceful care home surrounded by gorgeous gardens. The staff are all caring, helpful and polite. They generally seem happy and are always jolly. The whole place is clean and immaculate. They offer a safe and rich environment. My mother-in-law flourished the last 3 years of her life. They treated her with the utmost love and dignity. Nothing was too much trouble. Even the undertakers were visibly moved on how my mother-in-law left for the last time was tenderly given a staff send-off.

The time I spent for respite at Tyspane was extremely satisfied with care from the staff and joined in all the activities. In my opinion, well recommended.

My Mum was in your home Tyspane for three years, and those three years were very special for her. She was so happy, all the care staff were amazing, then when she was placed on end of life, the care staff were amazing, they went way above and beyond to care for her. But not only her, but the family as well, especially one carer, Mum loved them all.

My 98-year-old father was a resident at Tyspane from February through to the end of August. Most of the time he thought he was staying in a four-star hotel - the home provides a bright and comfortable atmosphere with caring, well-motivated staff, the restaurant is lovely, the residents are presented with a three-course menu every day and make their choices as you would in a restaurant. There are activities every day for residents and physiotherapy is available on site. My father really did enjoy his one to one exercise routine. ( I really do admire how they managed to keep going, COVID free, during these very difficult times). Sadly my father died but I do know that he was very well cared for at Tyspane, they were very empathetic and helped us, during our grief.

Very supportive and friendly, very good care. Due to covid 19 not seen it at its best due to restrictions.

At very short notice Tyspane provided a fortnight's care and respite for me at a very difficult time for us. We will always be grateful for the help and support we received and would not hesitate to seek further support whenever we may need it in the future. My husband received the care and I received a fortnight's respite.

During lockdown, the staff were more than happy to help Mum on Facetime so that we could all stay in contact with her. As Mum became weaker we were consulted throughout and we applaud the care and compassion given to her at the end of her life. We will miss the Tyspane family and thank them for making Mum's final five years happy and comfortable. I highly recommended Tyspane.

Tyspane Care Home at Broughton has done more for the wife than the hospital and other helpers put together. Whilst, unfortunately, she has many disadvantages nothing seems too much bother to them. She is well looked after and cared for at all times. I am very happy with her care and am very happy that she is where she is. Many, many thanks to all the staff for looking after her.

Our continuing thanks to Tyspane staff - all of them - for the wonderful care they give and the constant efforts they make which are way beyond just 'going to work' - they really try to make it feel like home for the residents. We especially appreciate how staff have 'kept going' and kept caring in this awful time of the pandemic. We know none of us is exempt from risk anywhere, but my family and I, feel that Tsypane is doing their absolute best to keep residents and staff safe. Thank you.

My mother spent 21 months at Tyspane Care Home. All the staff were lovely, so kind and helpful to my mum and supportive to our family. I really appreciate it and am grateful that mum was so cosy, safe and well cared for until the end of her life. I am also very grateful for the support and kindness given to us all when mum died. I recommend Tyspane Care Home.

My Mum has been at Tyspane for years and is really happy. She receives excellent food, excellent care and nursing and is offered a wide range of entertainment. Tyspane is always clean and tidy and has recently been redecorated and it is a very pleasant place to visit when seeing Mum. During the summer months, we are able to take Mum out and spend hours in the Tyspane gardens which are lovely. I highly recommend Tyspane and thank all the staff for making it so welcoming.

Within the last several months I've been invited to give two presentations to the resident -one on farming and the most recent on Christmas music. I've been very impressed with the home itself, but even more with the level of care given by the staff. The staff I've encountered obviously love the residents and treat them with love and thoughtfulness. The staff are always very hospitable and helpful to me. They make sure I have everything I need including refreshments! I always feel very welcomed here and I enjoy being able to share entertainment with the residents. This past time, the woman in charge of the entertainment made sure the mother of one of the residents was able to be there. There's a lot of consideration put into the wellbeing and happiness of the residents.

The whole atmosphere, environment and ethos at Tyspane is, in my opinion excellent.

My daughter is a resident at Tyspane. She so looks forward to entertainment. They had a singer come especially for her on her birthday. She enjoys the hymn singing mornings and yesterday was Remembrance Day, when a service was held in the home and a wonderful display made on "We Will Remember Them". She enjoys flower arranging and crafts. Everyone tries to make her difficult life easier for her.

I am very happy with the way the staff treat my Mum and all other residents at Tyspane, despite the fact that they are clearly understaffed. From the two unit managers, down to all care staff and cleaners, they always listen and act if Mum or indeed myself need anything. They work under pressure but always make time for everyone, often in extremely pressured circumstances. I am concerned however that we are waiting so long for my Mum's new wheelchair, as she is uncomfortable and not safe in her present chair. She needs secure belt as she tries to walk. Please expedite.

I have visited my friend at Tyspane several times and the appearance and care at the home are wonderful.

My aunt was in Tyspane for just over a year. During that time she was well looked after. The nurses and carers were very kind and seemed to be genuinely fond of her. My aunt was very fond of animals and really enjoyed the occasional visits of dogs and even llamas, as well as the two resident cats. The food was good and my aunt enjoyed it. In her last days, she was well cared for and made as comfortable as possible.

Thanks, everyone keep up the good work.

The bathrooms could do with an upgrade to include walk-in showers.

A little too big a home for him. Would prefer something a little smaller and more homely.