Furzehatt Residential and Nursing Home

59 Furzehatt Road, Plymstock, Plymouth PL9 8QX
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9.5 106 Reviews
  • Furzehatt Residential and Nursing Home, Plymouth
With an excellent reputation for the high standard of care, the long-serving team at Furzehatt are passionate about enriching the lives of their residents. Providing residential, dementia, nursing and palliative care, they also offer respite care breaks.

There are so many activities to enjoy, from baking, yoga, animal therapy and music sessions, to gardening, indoor bowls, church services, games, a book club and crafts.

The community is embraced into life in the home, with regular volunteers enjoying activities too, as well as local school children and college students. The home also has a piano for music sessions.

This summer the team completely revamped the gardens ‘Ground Force’ style! The makeover looks beautiful, with two water features, a tortoise garden, home to Malcolm and Murtle and a new herb and vegetable garden.   

The residents have enjoyed growing their own herbs and vegetables, which the chef used in the kitchen, giving them such a sense of achievement.

And the home-cooked cuisine is a real highlight, with everything from roast dinners with all the trimmings to fish and chip Fridays, and home-baking for afternoon tea.

The team champion their residents to have a very active role to play in how their home is run. There are resident ambassadors, who do everything from interviewing potential staff, to showing new residents and their loved ones around their home.

There are so many homely spaces to relax with loved ones, who are welcome at any time, from welcoming lounges and quiet spaces, to a conservatory overlooking the gardens. There is also a hair salon, for regular appointments with a mobile hairdresser. And a chiropodist also visits monthly.

Furzehatt also has a private family and friends Facebook page, with regular photos, videos and updates on what the residents have been enjoying doing.
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Care Provided by Furzehatt Residential and Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1125
  • Self-Funded Nursing Care: from £1337
  • RESPITE Self-Funded Residential Care: from £1125

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1125 and for nursing care £1337, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Furzehatt Residential and Nursing Home to find out the exact price for your requirements.

Contact Furzehatt Residential and Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Furzehatt Residential and Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sandra Tucker (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (1)

Furzehatt Residential and Nursing Home Reviews (106)

9.5

Furzehatt Residential and Nursing Home has a Review Score of 9.5 (9.475) out of 10, based on 29 reviews in the last 2 years.
Over all time Furzehatt Residential and Nursing Home has 106 reviews.

Overall Experience
  • 74
  • 27
  • 1
  • 3
  • 1
Date Published
  • 106
  • 13
  • 16
  • 29
  • 77
Reviewer Connection to Furzehatt Residential and Nursing Home
  • 39
  • 16
  • 10
  • 6
  • 6
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 106, showing 101-106
Review from Gill R (Daughter of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the first time we walked in unannounced we were happy with choice of home for dad. He was cared for very well with dignity. They also showed great compassion and support for both myself, step mother and family. I would not hesitate to recommend. Thank you all.
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Review from Debbie K (Daughter of Resident) published on 6 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fab staff, lovely and friendly. Mum loved all staff. Had to move her only due to distance from family, otherwise wouldn't have moved her. Highly recommended.
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Review from Theodore L (Husband of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff that I met over the 5 weeks she was in the home, were most kind and considerate tot he patient and to all the family members who attended visits, we were always greeted with an update on her condition and asked if we would like a refreshment. I cannot speak more highly of the attention
to detail.
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Review from Colin K (Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have enjoyed my stay. Food is excellent, good enough for a hotel. No complaints. I have been a resident in a few care homes and in my opinion this is one of the best in Plymouth.
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Review from James (Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have thoroughly enjoyed it. I have no complaints. I have found the staff very helpful and considerate. Staff will go out of their way to help myself and all the other's.
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Review from Raymond P (Brother of Resident) published on 20 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
very impressed by the home where my sister has been for five years. The staff are friendly and helpful. I spoke to the nurse about my sisters long term care and was given a full and honest account. I have come along way to see her (from Norwich to Plymouth) and very reassured by the care.
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Current Review Score: 9.5 (9.475)

Overview of Review Score

The Review Score of 9.5 (9.475) out of 10 for Furzehatt Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.475 for Furzehatt Residential and Nursing Home is calculated as follows: ( (219 Excellents x 5) + (76 Goods x 4) + (27 Satisfactorys x 3) + (13 Poors x 2) + (2 Very Poors x 1) ) ÷ 337 Ratings = 4.475
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Furzehatt Residential and Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

Mo

Mo Bowler

Job Title: Senior Care Assistant Joined: 1997

I work with my team to assist and care for our residents, to ensure their health and wellbeing needs are met. I have a very varied role and no day is ever the same.


I enjoy spending as much time with our residents as I possibly can and seeing them smile and enjoy their time with us, is so heart-warming.

Nefertiti

Nefertiti Riley

Job Title: Nurse

Nefertiti is one of our wonderful nurses at Furzehatt.

David

David Jones

Job Title: Care Assistant Joined: 2018

David has worked with us for many years now and loves hearing all of our residents' wonderful stories.

Nicola

Nicola

Job Title: Care Assistant

I have been a carer for over 21 years, and my residents always make my day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Furzehatt Residential and Nursing Home to verify any information. View our terms and conditions. Furzehatt Residential and Nursing Home has an Enhanced Service - more info.