Hill House Nursing Home, Brixham, Devon
Hill House Nursing Home, Brixham, Devon
Hill House Nursing Home, Brixham, Devon

Hill House Nursing home has been providing excellent care and supporting residents since it opened in 1965. Most of the bedrooms are en-suite and located in a bright purpose built extension. Part of the home dates from the 14th century with exposed beams, inglenook fireplaces and is steeped in character.

Hill House ensures that residents have all their home comforts and receive outstanding care from the highly skilled nursing, caring and professional staff.

The home prides itself on its professional and holistic service. There is a full range of social activities and an entertainment programme led by an activity coordinator who devises a wide range of activities to meet resident’s abilities and interests. Well being is very important to the home and the home also ensures freshly cooked wholesome food is served at all times.

Visitors are welcome at any time. Please call for a brochure or visit.

Group: Shervey Ltd (Golfhill)

Person in charge: Alison Fitzgerald (Manager)

Local Authority / Social Services: Torbay Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Non-smoking. Ages 18+.

Single Rooms: 44

Rooms with ensuite WC: 32

Weekly Charges Guide: Nursing Care Single £700 – £900 (These prices are only a guideline, please contact Hill House Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hill House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Hill House Nursing Home has a Review Score of 9.9 (9.884)

The Review Score of 9.9 (maximum of 10) for Hill House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Hill House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.884 for Hill House Nursing Home is calculated as follows: ( (192 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 215 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Hill House Nursing Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 9 Reviews ÷ 8.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hill House Nursing Home?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hill House Nursing Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Grandson of Resident/Service User
    1
  • more

My late father passed away at Hill House five years ago and my mother is about to do the same in the near future. This review is for anyone thinking of putting their family member in Hill House.
Never have I seen such genuine love and sincerity as at Hill House, from the cleaners to the tea makers, cooks, nurses and managers.
Everyone here has blown me away with their love, compassion and understanding in this most difficult time.
From the staff answering the phone, nothing is too much trouble.
The cleanliness is fantastic and Hill House is a nursing home full of love and the love comes from all the staff because a building is just a building, its the staff who give a building the love.
Thanks to all of you from our family, from the bottom of our heart for caring for not just my mum and late dad, but caring for me and my family. God bless you all

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have always had a very warm welcome when visiting Hill House. Mum is very happy and speaks very highly of the staff. She is most appreciative of the activities that are arranged and she clearly benefits from the fun and stimulation that these provide. As we live 140 miles away, it is comforting to know that she is so well cared for.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Towards the end of January 2017, my (partner now deceased) moved into Hill House Brixham on the advice of the hospital until his death on April 8th, 2017. The nursing and caring staff showed my partner devoted care, kindness and humanity until the end.
They were most vigilant and genuine and were consummate professionals throughout and never failing to provide the dignity he deserved.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall, I have been very pleased with the care my aunt has received at Hill House.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Super place, lovely staff. The best.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

What can I say every single carer is so caring, helpful and have such a lovely empathy with residents. The food is of a very high standard. All the staff should be highly commended from helpers to cleaners to higher nurses.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

During my Mother's stay in Hill House Nursing Home, I found all the staff absolutely wonderful. They were loving and caring and nothing was too much trouble for them. The residents were treated with dignity and politeness. The food is extremely appetising, very generous portions and all diets are catered for. There are activities and entertainment every weekday for those that wish it. I would have no hesitation in recommending Hill House for long or short stays.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was only there for a short time. However, I am so relieved that he passed away in such a lovely caring environment. The staff exceeded all of our expectations. The love and care they displayed were truly wonderful.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Obviously given the circumstances the experience could never have been termed 'good' nonetheless, this home gave context for it to have been probably as good as it could have been.
I valued the quality of the room, the privacy it afforded and its open aspect as well as its general comfort. Most staff were friendly and sensitive to the situation. I was concerned about the lack of response time when my wife needed attention (or had pressed the bell ) I feel this factor needs addressing .

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

As a Doctor, I have spent a great deal of time in various nursing homes and experienced the varying levels of care they provide. I have to say that Hill House often a standard of care well above anything I have seen before. The compassion the individual nurses and carers displayed when looking after my grandfather (and my father) was exceptional. It was always a pleasure to visit this warming, friendly environment and I would have absolutely no reservations in recommending them or indeed have a close family member be cared for here in the future. Thank you, Hill House.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hill House is quite simply a wonderful place. The level of care is exceptional from the nurses and health care assistants; from the catering staff to the cleaners and laundry. Everyone is open and friendly and supportive. The administrative staff support in every way they can and the home is lucky to have an activities coordinator who dedicates herself totally to trying to involve all residents and where they cannot come to the lounge she goes to them. I have been so lucky that my dad's last 2 years have been in this nursing home where he is treated with respect, dignity and cared for by everyone as if he was their dad.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My parents were both admitted to Hill House at the same time and the care they have both received has been exemplary. I cannot praise the staff highly enough - they are caring, attentive and respectful. Sadly, my father passed away recently and my mother has been comforted and supported by all the staff there in a very loving and considerate manner.
The Home is clean and well looked after and the bedrooms and communal areas are comfortable and spacious. The food is very nice and there are hot and cold drinks available to visitors who are made to feel very welcome.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very kind staff. Very caring, puts your mind at ease. Brilliant home. Well pleased. Not many mothers in care at the age of 106 get this brilliant treatment.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and management are very kind and helpful to me and they have been very good looking after my husband.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Hill House is a very clean and homely home. The staff are truly caring, like they are your own family. There is never a nasty smell anywhere, the rooms are lovely and clean, food is so good and presented nice. My mother and the other residents are always clean and nothing is too much trouble. Also, the girls are always happy - even if they do not feel like it in themselves. One thing is, in the 'sun lounge' there is quite often no carer, popping in to see if anyone wants to go to the toilet, and they can't have a bell - I suppose they would be ringing for nothing. Very recommendable. Excellent care - you can go home and relax!!

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From entry I was treated with kindness and courtesy. All staff were available to supply our needs. It would be no hardship to have to come again.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ceiling lights very poor, spot lights not for a bedroom. Very nice furniture and decor.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Initially management staff took plenty of time to discuss in detail the facilities they would provide. During her stay the care and support teams provided a first class service which kept her as comfortable as her failing health permitted. I and my family have the greatest respect for everyone involved, directly and indirectly, who looked after my wife during the last weeks of her life. All our thanks, you were great.

How likely would you be to recommend Hill House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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