Judgement from non-care-professional with positive intention! spent over 60 minutes!
Plus points: committed personnel/staff, doing the best they can for the residents and activities including animals
(I cannot judge the professional skills of the staff)
Minus point: Too old, too out of time, not efficient housing/building with a labyrinth of corridors and stairs with a too low ceiling.
Minus point: carpets on the floor are outdated (absolute NO-GO) since 1900 in nursing-homes. Resulting in urine-smell in corridors, staff cannot help it nor prevent it.
Minus point: inadequate, uncomfortable, inefficient seats/beds. Personnel should be able to easily reposition residents in an easy and not too physical way. Best would be when personnel should only put residents in a clean seat/bed. Further only move seat-bed from room to social room. Seat-bed could maybe be equipped with more personal entertainment facilities. (need will differ per person) so personnel could spend more time with residents.
In total, I appreciate the intention of Hill House and admire the committed work-attitude of the personnel, but this nursing home should be replaced by a modern house with facilities like wide corridors, without stinky carpet (which personnel simply cannot keep clean) and efficient roomy rooms and social facilities, in general, to ease the work of the personnel to provide more work pleasure and more time to be spent with the residents, which is their core-task.
This will reduce work stress which will benefit all involved: the residents, the personnel and the management, likely reduce workers-illness etc.
