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Hill House Nursing Home

Park Avenue, Brixham, Devon TQ5 0DT
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Everyone is treated with dignity and respectV A(Daughter of Resident/Service User)
Hill House Nursing Home, Brixham
Outstanding is the level of professionalismJennie W(Civil Partner of Resident/Service User)
Hill House Nursing Home, Brixham
very loving staffA M(Sister of Resident/Service User)
Hill House Nursing Home, Brixham

Hill House Nursing home has been providing excellent care and supporting residents since it opened in 1965. Most of the bedrooms are en-suite and located in a bright purpose built extension. Part of the home dates from the 14th century with exposed beams, inglenook fireplaces and is steeped in character.

Hill House ensures that residents have all their home comforts and receive outstanding care from the highly skilled nursing, caring and...  

Care Provided by Hill House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,220 - £1,240£1,220 - £1,240
Residential Dementia Care£1,427 - £1,600£1,427 - £1,600
Nursing Care£1,330 - £1,450£1,330 - £1,450
Nursing Dementia Care£1,427 - £1,600£1,427 - £1,600

Everything is included except podiatry , hairdressing services, Dental services, hearing services and opticians.

Contact Hill House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Carol Ashmore(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1980
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (32)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors welcome at any time, please check with the homes before attending in case the individual being visited might be otherwise engaged.

Parking

  • Big private car park at the front of the building

Hill House Nursing Home Reviews (72)

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9.6

Hill House Nursing Home has a Review Score of 9.6 (9.596) out of 10, based on 23 reviews in the last 2 years. Over all time Hill House Nursing Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from A B (Wife of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

My husband is cared for with dignity and respect. The staff are caring and supportive of us both. The manager is readily available and visible on the floor and never makes you feel she is too busy to listen. There are dedicated entertainment staff and activities and entertainment is provided almost daily. The staff of all grades work together as a team to create a professional but warm, friendly atmosphere. Any small problem is dealt with timely and respectfully. Open visiting makes me feel welcome. I knew immediately that Hill House was the best place to help us both adjust to the difficult decision of my husband going into care.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank You for your lovely comments I will ensure this is passed back to the team.

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Review from C B (Daughter of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

A very caring home. The staff are very attentive to their residents and needs and nothing seems too much trouble for them. Activities are organised and seemed to be enjoyed. Certain events of the year are always recognised and seem well received by all. A lovely home with a pleasant outlook, well organised, always clean and tidy.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for your kind comments, this will be feedback to the team.

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Review from Julie J (Daughter of Resident) published on 17 September 2024 Submitted via Website
Overall Experience

Recently my dad has been very poorly and unable to eat or drink anything. The dedication the team showed him has been amazing. They were quick to respond to his difficulties and contacted all relevant parties. He is now sat up and bright! Really can't thank everyone enough for the devotion and care they have given him. They have really shown that it is not just a job and they really do care. Thank you.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you very much for taking the time to review our service and your kind words. I will feed back your review to the team.

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Review from V A (Daughter of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

I am not a religious person but if you believe in angels, they are working at Hill House. Every single member of staff deserves praise and endless thanks. They are all very special people to deliver care with love, empathy and unbelievable kindness. Everyone is treated with dignity and respect, despite of challenging circumstances. For the first time, I had piece of mind that my beloved mum would be cared for as I had cared for her. Thank you from my heart.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for your beautiful and inspirational comments. I will ensure the team are made aware of your review. Your mother was a delight to care for.

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Review from Jennie W (Civil Partner of Resident) published on 26 July 2023 Submitted via Website
Overall Experience
Outstanding is the level of professionalism at Hill House.
Exceptional are all of the staff, nursing, domestic, catering, activities and entertainment, maintenance and of course the management. (Hope I have not forgotten anyone)
My experience is from March through to July, thus far. I have had previous experience of long-term residence, for both of my parents at Hill House and without any doubt, knew where my loved one would be cared for and taken care of when I was no longer capable of doing so.

I applaud you all and thank you sincerely. Anyone reading this and undecided about where to look for a placement for their loved one, need look no further.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for your wonderful review, very appreciated and I will ensure that the whole team are made aware of your comments.

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Review from Anna I (Niece of Resident) published on 4 May 2023 Submitted via Postal Card
Overall Experience

My aunt is at Hill House for palliative care. She is 96 and on end-of-life care. The staff are very friendly and attentive, and she is very well looked after.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank You for your lovely review. I am glad that your experience of Hill House has been a positive one.

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Review from David B (Husband of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience
I have been in the nursing home daily since my wife arrived. The staff have been cooperative at all times considering the number of dementia patients and the pressure of work they have I found all of them very good. Caring for someone with this condition is not easy, as I well know. Thank you.

PS: We all liked the live music.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you very much for taking the time to complete a review, I will ensure that your feedback is shared with the team.

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Review from A M (Sister of Resident) published on 2 February 2023 Submitted via Website
Overall Experience

My sister is so well cared for by very loving staff. She is always clean well dressed and very happy. We are made so welcome when we visit even when we have our dog with us. Her hair and nails (manicures) are regularly done.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you very much for your review we will pass it on to our staff team.

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Review from Liza G (Daughter of Resident) published on 30 January 2023 Submitted via Website
Overall Experience

The staff at Hill House Nursing Home are amazing, always got time even though they are extremely busy. My mum is very well cared and looked after. Having access to the online care control, I can see the daily comments that are made regarding Mum and what she has been doing (mainly singing!). I would love to move my mum closer to where I live but know that would not be in the best interests for my mum and whether she would get the same care/assistance/cuddles/tea cakes/nails painted as she does at Hill House. Thank you to all staff involved.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for the lovely review, this will be shared by the staff team. I appreciate you taking the time to complete the review.

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Review from Charles L (Son of Resident) published on 15 September 2022 Submitted via Website
Overall Experience
My mother was placed here for end-of-life care and was in the home for about five weeks until her death. During those weeks she and her close family visitors were treated with the utmost kindness and care by all members of the team. There was humour and tenderness in how the tasks of caring for a very frail person were undertaken and the attention from the medical staff was first-class throughout.

Thank you to everyone at Hill House who accompanied my mother to her peaceful passing.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for taking the time to complete a review especially at such a sorrowful time for your family and yourself. I am aware that my team do strive to excel at delivering a high standard of EOL care and that families as well as their loved one are well support too. This review will be shared with the staff team.

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Review from R R (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card
Overall Experience

Nursing care for Dad until he died was wonderful. Mum also in the home but she is moving to "residential care" as she doesn't currently need nursing. Staff very kind to her. Thank you.

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Review from A H (Son of Resident) published on 4 August 2022 Submitted via Website
Overall Experience
I would like to offer full praise for Hill House Nursing Home and their entire team: they are exemplary. Nothing is ever too much to ask; from the managers to the carers, nurses and auxiliary staff - each and everyone I have spoken to have always been courteous, caring and efficient.
All requests and queries have been attended to immediately, with the greatest care and to the highest standards. Despite being incredibly busy, they always make time to give full and detailed updates over the phone.
Their online system gives us peace of mind knowing we can check on Mum whenever we need to. Having the ability to monitor her happiness, health, food intake, weight etc, at the touch of a button is a source of huge comfort to Mum and the whole family.

All the staff are amazing, but our regular contacts are all worthy of the highest direct praise: they all provide excellent services in nursing, nutrition and activity care - wonderful!

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Review from F W (Daughter-in-law of Resident) published on 29 April 2022 Submitted via Postal Card
Overall Experience
My mother in law has received great care during her time at the home. She is there to receive end of life care and I feel she has received a high level of care with dignity and respect for her wishes.

All the staff have been friendly and approachable which is important during this hard time for our family. Thank you all.

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Review from Elizabeth H (Resident / Service User) published on 28 March 2022 Submitted via Postal Card
Overall Experience

I certainly like being here, the staff are lovely and look after me.

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Review from C R (Friend of Resident) published on 30 June 2021 Submitted via Postal Card
Overall Experience

Very well run nursing home, clean and tidy. Residents looked after well. Staff are very pleasant and helpful with good organisation skills.

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Review from Margaret W (Resident / Service User) published on 16 June 2021 Submitted via Postal Card
Overall Experience

Absolutely wonderful, the staff are excellent. Never had to wait for them to come, I can ring the bell day or night.

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Review from B T (Respite Resident) published on 29 January 2021 Submitted via Postal Card
Overall Experience

My time at Hill House has been very good. The staff have been great and nothing is too much trouble no matter what time of the day it is. They also find time to have a little chat no matter how busy they are. I could not have had better treatment and would recommend Hill House any time.

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Review from Jane W (Wife of Resident) published on 16 September 2020 Submitted via Website
Overall Experience

My husband went into Hill House at the end of November in 2019. The staff treated him with dignity and care. They looked after him extremely well. They truly cared for him as a person with personality and genuinely did everything for him. He passed away in August this year.

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Review from Kate R (Daughter of Resident) published on 23 April 2020 Submitted via Website
Overall Experience
In February 2018, my mum was seriously ill, and we were told she needed end of life care. Mum had worked at Hill House for 10-years, and for us, as a family, there was no debate. Thankfully there was a room for her, and so there it began.
We began to prepare for the worst, but with all of their care, she began to improve and went from strength to strength. I discussed her health care plan and the struggles we’d had in the past, (I’d lost my mum long before the physical illness) and the sisters put a new plan in place; slowly the mum I’d lost was making a comeback!
Fast forward two years, dedication in personal care, compassion, patience, individual needs, excellent meal services, laundry and love!
All the staff are very friendly, knowledgeable and accommodating and nothing is too much trouble.
I truly believe had she not been able to live at Hill House we may not have had her with us now.

I would highly recommend to anyone who wants their loved ones in that special homely place.

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Review from Gareth W (Son of Resident) published on 12 February 2020 Submitted via Website
Overall Experience
My father was a resident at Hill House Nursing Home for several months while under the palliative care team, coordinated through a local hospice. We came to choose Hill House because of its outstanding reputation as one of the best in our area. I have to say that this advice was wrong..........I believe it is the best.
My wife is a clinical nurse manager and has an extensive background in caring for the elderly. On a professional level, she was highly impressed.
From mine and more importantly my dad's perspective, Hill House was a safe, happy and caring environment that did everything practical to make my dad's end of life care as good as was possible. His medical condition was especially complicated, but Hill House met his every need. The location, parking, room and food were first class. Most importantly, the nursing care and the work of the nursing assistants was of the very highest order.

On behalf of my dad and all our family thank you Hill House Nursing Home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 May 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 27 July 2026

single room

News (0) & Events (0)

News

There are no news items for Hill House Nursing Home.

Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Hill House Nursing Home.

Meet the Team (2)

Tracy Lowe
Tracy LoweJob Title:Finance ManagerJoined: 2000

Tracy has worked for the company for over 24 years under different owners. She started as an office assistant and worked her way up to company secretary. Once the company was bought in May 2019 she started her new role as Finance Manager.

Marta Broyd
Marta BroydJob Title:DirectorJoined: 2019
I have worked in Social Care for over 19 years, working my way up from support workers.

I have been with Human Touch Group for 5 years, in the past I have been a trouble-shooter / turnaround specialist for care homes to achieve a good CQC rating.

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