Mount Olivet Nursing Home

My dad received palliative care at Mount Olivet. Sadly he was only there for a couple of weeks before he passed away. Dad received the most amazing care by all the carers, nurses, I didn't have to worry about anything. Nothing was too much trouble and I'm sure Dad was grateful for all the kindness he was shown. The staff were all lovely, friendly, polite and helpful. They looked after me as much as Dad, always checking I was ok, if I needed food and drinks, I was even allowed to sleep in Dad's room to be with him. I can't thank Mount Olivet enough. Thank you for everything.

There is a welcoming and warm atmosphere in the home. Many thanks to all staff for making this possible.

Our friend of over 40 years moved into Mount Olivet Nursing Home about two months ago, and we have come from Birmingham to visit her on several occasions, staying nearby for several days on each occasion. We are very pleased with the home. Her room is very pleasant and well equipped with a good view of the attractive rear garden. The meals are good and attractively served. The best aspect of the home is the staff who are very friendly, and we feel we have got to know them quite well. They are hardworking and clearly care for the welfare of the residents, so we are really happy with the home and are confident our friend is being well cared for.

The care staff are friendly and helpful. Tolerant with a client who can be difficult.

A courteous staff. Relaxed atmosphere. Good standard of cleanliness.

I am extremely pleased with the quality of care I am receiving at Mount Olivet Nursing Home. The carers are always attentive, day and night and they attend to your needs. Whatever the time of the day when you call them they attend to you promptly. Same is true of the nurses. The quality of meals is excellent. I think I am lucky to have chosen Mount Olivet.

Highly recommend.

I found the staff very friendly and helpful. One member of staff was very nice.

The quality of palliative care my wife is receiving at Mount Olivet Nursing Home is excellent. The nursing staff and the carers are always attentive to her needs during both day and night. The manager is very friendly and is always there to help with your needs and concerns. The quality of food is excellent. I am very happy we chose Mount Olivet.

My room is cleaned every day and is looks very homely. The views are lovely and the garden is very well kept. The conservatory has the best view.

I was admitted to Mount Olivet on the 15th of December 2022 from the hospital following a complex hip replacement. I was discharged home on the 17th of January. During my time in Mount Olivet, I developed pneumonia and was so grateful for the care I received. I found all the staff most professional and would certainly recommend Mount Olivet as an excellent nursing home.

A lovely, well-run and clean nursing home for my dad's last few days. He had a lovely sunny room with French windows looking onto a beautiful garden. The staff were so caring and kind to Dad and our family. Nothing was too much trouble. They went above and beyond to make sure he was comfortable, pain-free and comforted right to the end. Every day he was always clean and tidy. Just as he would want. With fresh clothes and bedding. The food was excellent. Every effort was made to make his specialised eating plan as palatable as possible. On his last day, we were looked after with numerous cups of tea and food. The staff treated Dad and family with compassion, respect and dignity. Thank you so much.

The home is dirty. Has a beautiful conservatory but after the roof blinds fell off in February 2023 when the sun is out it's out of use. When it rains it leaks! The lounge took five months to decorate and is used more by staff than by residents. After making complaints we were accused of micro-managing staff. We have now moved homes with another resident. The CQC was inspecting in April 2023 and we are awaiting the report. I feel sorry for the poor people who have no one to speak for them.

I arrived at Mount Olivet Nursing Home in February and have lived here for 5 months. I have always found the staff to be friendly and caring, they made me feel at home right from the start. The food here is wonderful as is the care. I now look upon Mount Olivet as home.

I was impressed with the all round cleanliness of the home and my wife found the food excellent. Certainly, a care home that really does care.

We are so pleased we found Mount Olivet as it has been the perfect home for Dad.

My aunt is vulnerable but I feel that she is in safe hands at Mount Olivet.

Our dad has resided at Mount Olivet for over 5 years now. He has late-stage Parkinson's Disease. Despite Dad's very poor health, he is treated so very well by all the staff, they all love him and that really comes across. Dad also has a lovely room with sea views so we feel very blessed as a family that he has the best care. Every time we visit, Dad is always clean shaven and dressed. The home is kept very clean and there is plenty of staff so it is very well run. We are most grateful that Dad is at Mount Olivet.

My mother was taken ill with a urinary infection, the paramedics were called and discussed with me if she should go to hospital, they said long queue at A&E so the lovely nurses agreed to look after her. The night nurse spent most of the night with her as she was so worried. All the nurses and care staff looked after her and got her better. So thank you one and all, that includes the cleaning staff who keep things spotless and always with a smile.

It is a wonderful home from home and the care that is given to my mum is 100%. Yesterday was Mothering Sunday and they went out of their way and provided a wonderful cream tea experience for me, my mum, sister and brother-in-law, which was very delicious and all homemade.