Mount Olivet Nursing Home

2 Great Headland Road, Paignton TQ3 2DY
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9.8 98 Reviews
  • Mount Olivet Nursing Home, Paignton
Mount Olivet Nursing Home specialises in advanced nursing care needs, with dedicated and qualified staff maintaining a secure and friendly atmosphere.

Living at Mount Olivet will ensure that you are considered as an individual and receive distinctive, personalised care that respects individuality while they provide dignified and professional assistance to you. The home is well supported by the local multidisciplinary healthcare team so you can be assured that your clinical, personal and social care needs are fully met.

Residents can enjoy Mount Olivet Nursing Home's commanding position with sea views overlooking Torbay from Torquay to Brixham. Mount Olivet is an environment that is enriching, with gardens to relax in, spacious lounges to meet in, along with a host of activities, entertainment and visitors on a weekly basis. Residents can join in as much or as little as they wish.

Meals are freshly prepared on-site using local fruit, vegetable and meat suppliers and a daily choice from the menu ensures all tastes are catered for including special dietary needs.

Rated ' Outstanding' by CQC Jan 2018.
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Care Provided by Mount Olivet Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1750
  • Self-Funded Nursing Care: £1600 – £1800

Please see our website for Key Information and Additional Informational which will help you make a decision about care and fees. Additional services such as hairdressing and chiropody are charged separately. This information can be found on our website as mentioned above

These prices are only a guideline, please contact Mount Olivet Nursing Home to find out the exact price for your requirements.

Contact Mount Olivet Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mount Olivet Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Jodie Nelder (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (5)

Visiting

  • Open Visiting

Parking

  • Large Car Park

Mount Olivet Nursing Home Reviews (98)

9.8

Mount Olivet Nursing Home has a Review Score of 9.8 (9.777) out of 10, based on 24 reviews in the last 2 years.
Over all time Mount Olivet Nursing Home has 98 reviews.

Overall Experience
  • 85
  • 12
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Date Published
  • 98
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Reviewer Connection to Mount Olivet Nursing Home
  • 32
  • 17
  • 10
  • 6
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 98, showing 61-80
Review from Carol H (Friend of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friend of ours is currently being looked after in Mount Olivet Nursing Home. He is suffering from dementia and is bedridden but has all his needs seen to in a caring manner from all the staff. The home is very clean and we know he is in the best place.
Reply from Karen Dykes, Manager at Mount Olivet Nursing Home

Thank you for your kind review from us all here at the home. We all are grateful that we can meet his needs in a caring manner and give him the care he deserves.

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Review from Margaret A P (Friend of Resident) published on 7 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been well looked after and is happy with his treatment. The staff are helpful and caring.
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Review from Carol B (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really would not fault Mount Olivet, neither would mum. Within a couple of days, she regarded it as home and was completely relaxed and happy. She said staff could not have been better or more helpful. I was always made to feel welcome it certainly felt like home. The help and support from initial
contact and all of mum's stay could not be bettered. Thank you all so much for making a difficult time easier.
Reply from Karen Dykes, Manager at Mount Olivet Nursing Home

Lovely words and thoughts. Thank you from us all here at Mount Olivet. It is a pleasure to welcome Mum and her family to the home.

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Review from Nick M (Son of Resident) published on 28 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wouldn't hesitate to recommend Mount Olivet. My mum has been spending her last days here. The level of care, professionalism and kindness has been OUTSTANDING. The numbers and quality of staff really differentiate Mount Olivet. It's pretty horrible watching our mother die but also extremely comforting
to know that her last hours were in such fine hands.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Such a difficult time for you and your family, it was a pleasure to be able to support you and mum. Sincere thanks from us all at Mount Olivet for your lovely words.

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Review from Stephen M (Son of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Mount Olivet for end of life care. In the time Mum was there, I found the attitude of every staff member I met, from kitchen staff to housekeeping to care assistants, to nurses, to managers and admin/finance, absolutely outstanding - they were so helpful and caring and concerned and
professional. They were all a great source of comfort to me and our family.
They really helped to relieve the stress we were under because we knew Mum was in very safe and caring hands.
In my view the standard of care and nursing they gave Mum was outstanding.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you for your wonderful view of the home and it's staff. It was a honor to care for your mother and wish you and your family well. Kind regards from us all here at Mount Olivet.

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Review from S W M (Friend of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend spent some time in this home. I visited her daily and she was very comfortable there and her care was excellent.
Everyone treated my dear friend with great kindness.
I want to thank them for that and for all they did for her.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Lovely words and thoughts. We all thank you from Mount Olivet and are proud that we could provide your friends care.

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Review from David B (Resident) assisted by family/friend published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy that I have come to reside at Mount Olivet Nursing Home. I can at last start to live my life. The food is good and the carers are excellent, the nurses are superb. The home has a nice atmosphere, no visiting restrictions (which is very important to me) and I only wish I could have come
here four years ago after having a stroke. I told someone viewing today the home is "wonderful".
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you, David. We are very happy that you feel these wonderful things. It is great to have you here and all the staff appreciate the wonderful feedback.

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Review from Ruth T (Daughter of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so relieved to find such a lovely, friendly home for my mother in her last few weeks.
The nursing and care staff treated mum with great care and dignity and did everything they could to meet her needs.
She had a comfortable room overlooking an attractive garden. The room was always kept clean
and clothes were beautifully laundered.
The kitchen staff went out of their way to give food and drink that mum liked and made sure that family members had meals when required. All the staff were kind to my mother and our family. It was a great comfort to us knowing that our mother was so well looked after at the end of her life.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

It is such a pleasure to get wonderful feedback from all the staff here at the home. I am pleased that we were able to care for your mother as she and her family expected. Thank you.

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Review from D W (Friend of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided by the manager and her team. Warm, welcoming environment for anyone stay and visitors alike.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

We all thank you here at Mount Olivet for that lovely review.

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Review from E L (Daughter-in-law of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law came from the hospital after spending time in two residential homes. From the moment we walked through the door the staff were friendly, caring and sensitive to the needs of the patient. At last, my mother-in-law's pain was managed and she was cared for with compassion and sensitivity.
At a difficult time, I can't explain how reassuring it was to know that she was, at last, having the best care she deserved. Thank you from the bottom of our hearts.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Many thanks. We all very much appreciate your lovely feedback.

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Review from L W (Son of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Feedback from my father and my own experience of dealing with and visiting the home was the warm and friendly atmosphere and professionalism of the staff and management. I was reassured my father was being cared for when I could no longer support him at home.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you for the great feedback for us all at Mount Olivet.

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Review from Debra K (Daughter of Resident) published on 11 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident of Mount Olivet Nursing Home and I can not praise the home high enough they looked after my mum so well with such professionalism and respect / dignity my mum had dementia and for the short time she was with them she was so happy , comfortable the staff are so lovely very professional
and treat the residents with the highest respect and dignity the cleanliness of the home is that of a very high standard as is the care, my father and I cannot thank everyone enough for the wonderful care mum received while she was a resident, Mount Olivet Nursing Home is an exceptional nursing home and deserves every award they receive and more we are very grateful for the care mum received and after she passed away in July she was given the highest respect and care I would personally recommend the home to anyone it's a lovely, beautiful home and we cannot thank everyone enough ???????
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Review from Diana S (Daughter of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, the staff are very friendly and attentive. My mum enjoys the food and the choice available. Her room is kept very clean and my mum is very happy there.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

We are all very grateful for that lovely review and really pleased that mum is very happy here at Mount Olivet. Thank you.

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Review from Julia B (Daughter of Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that we have been able to find such a lovely place for my mum. The staff are all very kind, friendly and attentive. As I live abroad, it is very reassuring to know that she is in such caring hands. Mum is very content and it's so nice to see her smile. Many thanks to all the staff who
make her so happy and comfortable.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Lovely review Julia. Many thanks from all the staff here at the home. It is wonderful to know that Mum is so happy and content here.

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Review from Sharon T (Daughter of Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a relief it was to find Mount Olivet. As my mother's needs became more and more extensive it was clear we needed a home that could provide full nursing care and immediately when I entered Mount Olivet I knew we had found the right one. My mum is very well cared for and treated with dignity and
respect. To top it all she has a fabulous room that overlooks Torbay.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

I am so pleased that we have been able to provide the nursing care that you required. Mum settled lovely and loves her amazing view.
Thank you for your really lovely feedback.

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Review from Faye S (Granddaughter of Resident) published on 17 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad moved to this home from London and has settled very well due to the staff being extremely friendly and welcoming. He has a lovely garden room where he loves sitting or looking out from in the bad weather.
The staff go above and beyond to fulfil his needs.
I would highly recommend this home
to anyone who is thinking of using it, as it has a very homely feel.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

It is always a pleasure to receive positive feedback. The staff all appreciate your thoughts and take pleasure in providing quality care. Many thanks for your recommendation.

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Review from Sarah D (Granddaughter of Resident) published on 17 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have come over from Dubai to visit my grandad in his new care home. He has settled in so well. The staff have been excellent. They are all friendly and welcoming. The garden is lovely with a sea view. We are all so pleased and lucky that we have found such a wonderful home for grandad. I couldn't
think of anywhere nicer that he could spend his last years.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you for such a lovely review of the home and staff. It is always very mush appreciated to hear how resident's families have such positive views of us.

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Review from Jackie B (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care home for my father. Good location with beautiful sea views. Rooms are nicely kept and the whole building is kept to a high standard. The staff are brilliant from the cleaners to the nursing staff to management. They are professional, committed, but most importantly they are caring,
friendly and helpful. As a family, we could not have wished for anywhere nicer for our loved one. I have no negative comments whatsoever about this care home.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you from all the team here. Lovely comments and feedback. Kind Regards to you and your family.

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Review from Tina V (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful, friendly staff and care - couldn't ask for more.
Thanks
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you Tina. Grateful for all your thoughts and feedback. Kind regards.

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Review from Linda S (Daughter of Resident) published on 19 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad was moved from London to Mount Olivet to be near his family. The staff are friendly, helpful, caring and nothing is too much trouble. My Dad tells me everytime I see him how happy he is, how the food is lovely (he is very fussy) and how the staff are so kind and friendly to him. I couldn't ask
for any more for him.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

How lovely to hear that your Dad has settled really well into his new home and we hope to continue in ensuring his happiness. Thank you from us all.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Mount Olivet Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for Mount Olivet Nursing Home is calculated as follows: ( (210 Excellents x 5) + (58 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 269 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mount Olivet Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (0)

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