Mount Olivet Nursing Home

2 Great Headland Road, Paignton TQ3 2DY
Review Us
9.8 98 Reviews
  • Mount Olivet Nursing Home, Paignton
Mount Olivet Nursing Home specialises in advanced nursing care needs, with dedicated and qualified staff maintaining a secure and friendly atmosphere.

Living at Mount Olivet will ensure that you are considered as an individual and receive distinctive, personalised care that respects individuality while they provide dignified and professional assistance to you. The home is well supported by the local multidisciplinary healthcare team so you can be assured that your clinical, personal and social care needs are fully met.

Residents can enjoy Mount Olivet Nursing Home's commanding position with sea views overlooking Torbay from Torquay to Brixham. Mount Olivet is an environment that is enriching, with gardens to relax in, spacious lounges to meet in, along with a host of activities, entertainment and visitors on a weekly basis. Residents can join in as much or as little as they wish.

Meals are freshly prepared on-site using local fruit, vegetable and meat suppliers and a daily choice from the menu ensures all tastes are catered for including special dietary needs.

Rated ' Outstanding' by CQC Jan 2018.
Show Mount Olivet Nursing Home on the Map

Care Provided by Mount Olivet Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1750
  • Self-Funded Nursing Care: £1600 – £1800

Please see our website for Key Information and Additional Informational which will help you make a decision about care and fees. Additional services such as hairdressing and chiropody are charged separately. This information can be found on our website as mentioned above

These prices are only a guideline, please contact Mount Olivet Nursing Home to find out the exact price for your requirements.

Contact Mount Olivet Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mount Olivet Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Jodie Nelder (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (5)

Visiting

  • Open Visiting

Parking

  • Large Car Park

Mount Olivet Nursing Home Reviews (98)

9.8

Mount Olivet Nursing Home has a Review Score of 9.8 (9.777) out of 10, based on 24 reviews in the last 2 years.
Over all time Mount Olivet Nursing Home has 98 reviews.

Overall Experience
  • 85
  • 12
  • 0
  • 0
  • 1
Date Published
  • 98
  • 4
  • 9
  • 23
  • 75
Reviewer Connection to Mount Olivet Nursing Home
  • 32
  • 17
  • 10
  • 6
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 98, showing 81-98
Review from David S (Son-in-law of Resident) published on 19 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law was moved from London in March this year. We were very apprehensive as he lived in London most of his life and had always said he wouldn't move to Devon.
After years of trying to persuade him, he finally agreed.
He tells us every time we see him what a wonderful place Mount Olivet
is. The food is lovely, the staff are very kind and helpful, he has a garden room and loves to sit out in the garden. He said he is very happy there.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Many thanks for your wonderful feedback. It has been lovely for us all here to listen of times spent in London and life history. We are very pleased that he has settled so well and is happy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carole D (Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After having an operation I came into a very safe room with lots of care.
I was given good food three times a day, coffee and tea between meals, more if I wanted it.
They had many staff day and night always around seeing if I was alright for everything.
All the nurses had time to talk to me and they
didn't have to keep running off.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you, Carole, for the feedback. It was a pleasure to be involved with your re-enablement and enhancing your recovery, we wish you well and hope you are back to full fitness. Good Health to you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Corinne M (Daughter of Resident) published on 22 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent caring staff that not only care for my father, who has advanced dementia but support and care for my mother who, after 60 years of marriage, had to make the hardest decision of her life when placing my father with them.
Living far away from my parents, I am confident that they are both well
supported. My father has settled very well and all his needs are met.
The manager goes above and beyond her duty - recently making sure my mother's birthday was not forgotten ( her first one on her own). My mother often speaks about the staff treating her like family.
I couldn't wish for my dad to be in a better place. Thank you, management and staff.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Many thanks for that wonderful feedback. It is a pleasure to be able to comfort and reassure.
All the staff look forward to mum's visits with her lovely little dog, Jack. Knowing they are both
happy makes the staff happy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Viviane W (Daughter of Resident) published on 6 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was way above our expectations. The overall care was given with compassion and care. Mum was always kept clean and all her needs were met. Staff were ever so caring.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you from us all here at Mount Olivet. Mum fondly remembered and greatly missed.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R C (Son of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional yet huge empathy and compassion. Head nurse has lots of experience and knows local surgery well which benefits the patients. Food is excellent. Care is genuine, caring and respectful. This is a well run and fantastic care home. Whilst it is expensive, I wouldn't hesitate to recommend.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Many thanks for your lovely, positive review of our home. Best wishes to you and your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pam G (Sister-in-law of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent - very well looked after and cared for. This nursing home is very well run with a caring manager and staff. I would highly recommend this nursing home for the care of loved ones.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you. We all appreciate your thought's here at Mount Olivet. Kind Regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrea T (Daughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff all ar extremely caring and are kind and considerate at all times. The trained staff are very approachable and are highly skilled in taking appropriate medical action when needed. Parkinson's is a very complex problem and is different for everyone. The nurses and carers adapt very well. Personally,
when times are stressful and emotional the nurses are always there to help.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you for that great review. We appreciate that we are meeting Dad's care needs and welcome support from you and your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen A (Son of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having reluctantly moved from her previous nursing home my Mother was very unhappy and I did wonder if this would set her back. But I need not have worried. She soon settled under the care she received. The carers were caring, compassionate and listened to what she had to say.
The management and staff
work well as a team and this shows when just walking through the home and seeing the entire staff working as a team and all to a high standard.
Best of all they make my mum laugh and smile everyday.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you for that lovely description of our home. The team strive to ensure the highest standards of care and we all appreciate your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Son of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has a superb room with wonderful views at Paignton. The care is first class as is the food.
A superb home.
Mother is very happy.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you. That is such a lovely view of our home, and we are pleased that your Mother is very happy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beverley G (Daughter of Resident) published on 21 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in the home for a few weeks, I feel so at ease him being there. The staff are fantastic and my dad feels like he is staying in a hotel, not a care home.


I visit every day, when I leave I never need to worry as I know he is in very safe hands.
Food and cleanliness is 100%. Fantastic

home.
Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Many Thanks from all the staff here Bev. I hope your dad is continuing in good health at home. Wishing him good health we all send our love and regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Niece of Resident) published on 9 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, welcoming, caring staff who are doing a wonderful job making my dear Aunt comfortable.
Reply from Karen Dykes, Registered Care Manager at Mount Olivet Nursing Home

Many thanks for that lovely feedback from us all here at Mount Olivet Nursing Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D T (Daughter of Resident) published on 1 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent nursing and care. Clean and comfortable. Good home cooked food. Rooms bright and airy and the building is in good repair. Garden is well maintained and very welcoming, non-restrictive access for family and friends.
Reply from Karen Dykes, Registered Care Manager at Mount Olivet Nursing Home

Thank you, we all appreciate that great feedback. It is very important to us that your Mum is happy , safe and content here at Mount Olivet.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen B (Daughter of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In a very short time I needed to find the best nursing care home available for my father who at 87years old was in the last stages of lung cancer. When I viewed Mount Olivet Nursing Home I was so relieved to find such a warm, homely place with stunning views of Torbay. The dedication, professionalism
and genuine care by staff (whether I was present of not) makes Mount Olivet Nursing Home a wonderful nursing home for your nearest and dearest.
Reply from Karen Dykes, Clinical Lead/Manager at Mount Olivet Nursing Home

Kind Regards to you Maureen. Fondest memories here at Mount Olivet of your Father.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn L (Mother of Resident) published on 12 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son was diagnosed with advanced cancer and entered the above care home. The help my son was given was beyond the best that any mother could have wished for. That help and care was also passed onto myself and to the rest of my son's relatives and friends. towards the end of there were five of us that
were allowed to stay for several days and nights to be with my son until the end. Thank you, thank you.
Reply from Karen Dykes, Clinical Lead at Mount Olivet Nursing Home

Thank you for your lovely review. The staff here at Mount Olivet will have fond memories of your son. I'm so glad we could be there to support him and his family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rob (Son of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum lived at Mount Olivet following a second major stroke disabled her, meaning that dad was unable to continue looking after her. Staff at Mount Olivet were always caring, seemed to enjoy their work and made a loving, safe and happy place for the residents. Mum always enjoyed the food provided. The
clinical lead at Mount Olivet has taken the management of care at the home to a new level of excellence. I always felt confident in her and the rest of the nursing team to look after mum in the right way, they made her comfortable throughout her life there to the very end. If you had to live in a nursing home it always helps if there is a view of the sea!
Reply from Karen Dykes, Clinical Lead at Mount Olivet Nursing Home

On behalf of all the team here at the home thank you Rob for that very thoughtful review. Mum fondly remembered by us all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A W (Sister of Resident) published on 16 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff very kind and helpful, but my sister is not happy but this is due to a worsening of her mental state, and therefore I am aware that some of the things she tells me are not true.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dave L (Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, very well looked after. Comfortable, lovely room, food excellent and plenty. Staff are great and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paula R (Daughter of Resident) published on 23 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are extremely caring and friendly and nothing is too much trouble for them. The room is adequate but could do with being slightly bigger but outlook onto a pretty garden is pleasant.


The food on balance is good but hot food tends to be lukewarm by the time it reaches the patient. Activities:

The home would benefit from a nicer lounge where people could meet one another and have some form of entertainment. No effort seems to be made to stimulate those patients who although ill are still compos mentis.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Mount Olivet Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for Mount Olivet Nursing Home is calculated as follows: ( (210 Excellents x 5) + (58 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 269 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mount Olivet Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mount Olivet Nursing Home to verify any information. View our terms and conditions. Mount Olivet Nursing Home has an Enhanced Service - more info.