Primley Court Nursing Home

13 Primley Park, Paignton TQ3 3JW
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9.9 111 Reviews
  • Primley Court Nursing Home, Paignton
Primley Court Nursing Home has been providing effective, quality care for older people since 1985. Its location combines two service facilities: The Court and The View. Each facility delivers a pathway of care for people with complex or higher nursing needs, including dementia.

The services at The Court and The View are responsive and well led, offering specialist support and engagement to those with an enduring nursing condition or for people requiring higher personal care interventions.

Residents at The Court may be physically fit, but the nature of their condition may require an extra degree of supervision or support from the professionally trained staff teams who are experienced in advanced dementia care, complex nursing and clinical management of conditions, disease, disorder or injury. Personal one-to-one care services can be offered and all residents are supported by the local community multi-disciplinary healthcare team.

At The View, traditional nursing care services are offered in a Victorian villa and modern, purpose-built area set high on the hill side of Primley Park, enjoying commanding sea views across Paginton and Torbay. With an established emphasis on providing for higher nursing need services, care of long term conditions and end of life care, The View has become a top local choice for clinically accredited care services.

Primley Court Nursing Home is proud to care for those seeking a quality care service offering a complete care pathway and highly motivated, experienced and well-trained staff, who fully appreciate each individual's personal care needs and aspirations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1171
  • Self-Funded Nursing Dementia Care: from £1516

Care Packages are subject to periodic care plan and annual cost of living review. Private and Funded One to One care can be provided through our bespoke specialist complex dementia care service, which is available following our individualised clinical assessment.

These prices are only a guideline, please contact Primley Court Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Clarissa Crisp (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • On enquiry
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2012
  • Number of floors: 4

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (35)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Open Visiting

Parking

  • Parking on Site

Primley Court Nursing Home Reviews (111)

9.9

Primley Court Nursing Home has a Review Score of 9.9 (9.895) out of 10, based on 21 reviews in the last 2 years.
Over all time Primley Court Nursing Home has 111 reviews.

Overall Experience
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Date Published
  • 111
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Reviewer Connection to Primley Court Nursing Home
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  • 2
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Total of 111, showing 101-111
Review from John I (Husband of Resident) published on 11 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife's care and attention in Primley House Care Home has been first class. On the rare occasion when I have raised a concern, it was handled quickly and efficiently with both staff and management.
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Review from Anne K (Wife of Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was worried about my husband of 56 years going into care. How wrong I was. From our first contact, they could not have been more caring and welcoming, what a wonderful place. The staff are so kind and professional and an example to everyone in the caring sector. My husband has changed from being anxious,
depressed and in constant pain to being calm and smiling. He is always clean and smart and is not allowed to suffer pain or discomfort. He enjoys the food snacks and cuppa's and the special contact with all the staff. If we could, my family and I would award them an Olympic gold medal. Thank you Primley Court Nursing & Residential Home, I can sleep at night. If needed, I hope I too can be cared for here.
Reply from Stephen Crisp, Director of Operations at Primley Court Nursing Home

Thank you for your lovely review, our staff team work so hard for our residents and will appreciate your comments.

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Review from G D (Husband of Resident) published on 13 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first impression when entering the home is how clean and tidy it is, and that all the residents I could see were well presented and wearing clean clothes. I was made to feel welcome and offered a drink at the afternoon break, and whilst sitting with my wife was able to see that the staff in attendance
treated the residents with dignity and made sure that all were comfortable.
Any questions I asked in reference to my wife were answered by the management in detail, and are always available should I wish to speak to them. The impression it gives is of a very well run nursing home (I visit my wife at least 3-4 times a week).
Reply from Stephen Crisp, Director of Operations at Primley Court Nursing Home

Your kind comments are very much appreciated and I am reassured that our management team answer your questions promptly and your wife is being well cared for. Thank You. Regards - Director of Operations.

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Review from Maria O (Friend of Resident) published on 21 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a very good experience throughout the visit. My friend seems content with the care provided. I am a visitor from the church and have known my friend for a few years. She was a regular member. It is evident that she feels happy with the care provided. The staff were all efficient and friendly
both in reception and working around the home. I spoke to one staff member about the home, staff, visitors and residents.
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Review from Winifred G (Daughter of Resident) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
'Primley Court Nursing & Residential Home' in my opinion has had a constant, wonderful level of care, and staff have always had a constant level of very good care and this includes gentle physical help while helping patients.
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Review from Stephanie W (Wife of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Primley Court 10 months ago suffering from dementia. Since he has been a resident, I have found his care to be excellent. The staff without exception are always caring, kind and respectful in all aspects of my husband's care. What has been a very stressful couple of years
has been made more bearable by the kindness shown to both my husband and myself during his stay at Primley Court. I have found the residents to be spotlessly clean and free of odours. Lovely outside area for residents during the nice weather. I would recommend this house to anyone 10/10.
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Review from Beatrice R (Wife of Resident) published on 18 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Primley is a very well run nursing home. The staff are excellent and very considerate and caring at all times. In the care of my husband, he is always well dressed and seems happy and content when I visit.
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Review from Ronald G (Husband of Resident) published on 13 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to say that my wife is very well looked after and she is always clean and tidy and seems to be very happy here. I think the carers look after her really well.
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Review from Margaret M (Wife of Resident) published on 26 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was given loving care for his 18 months in Primley Court. He was always treated with dignity and respect and as a whole person in spite of difficulties caused by severe dementia. (Sometimes he reacted aggressively to helpful interventions.) On the day he died (24/9/15) I and the family were
given all the time we needed to be with him and were given wonderful support. I am so grateful for what Primley Court has given to my husband and us.
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Review from Penny S (Daughter of Resident) published on 26 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having experienced several different care facilities. Primley Court Nursing & Residential Home has the most satisfactory care, security. The staff are happy, caring and thoughtful. I'm delighted that my mother is within your care and have no concerns whatsoever.
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Review from Denise B (Daughter of Resident) published on 23 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
To my knowledge my mum is getting very good care. The staff always are polite and courteous.
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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Primley Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.895 for Primley Court Nursing Home is calculated as follows: ( (216 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 239 Ratings = 4.895
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Primley Court Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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