






Primley Court Nursing Home has been providing effective, quality care for older people since 1985. Its location combines two service facilities: The Court and The View. Each facility delivers a pathway of care for people with complex or higher nursing needs, including dementia.
The services at The Court and The View are responsive and well led, offering specialist support and engagement to those with an enduring nursing condition or for people...
Care Provided by Primley Court Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Care Packages are subject to periodic care plan and annual cost of living review. Private and Funded One to One care can be provided through our bespoke specialist complex dementia care service, which is available following our individualised clinical assessment.
Contact Primley Court Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Optima Care Group
- Private Owned
Person in charge
- Clarissa Crisp(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2002
- Last Refurbishment: 2012
- Number of floors: 4
Room Information
- Single Rooms (66)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (35)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Open Visiting
Parking
- Parking on Site
Primley Court Nursing Home Reviews (119)
Primley Court Nursing Home has a Review Score of 9.9 (9.869) out of 10, based on 22 reviews in the last 2 years.
Over all time Primley Court Nursing Home has 119 reviews.
I visit my husband every day if I can and I am always welcome, it's like a second home. I find all the staff well trained in every way and very helpful at all times, it's always very clean. They all have a personal touch with each person and treat them with RESPECT which does make a good impression on one who visits on a regular basis. I am so grateful my husband has a wonderful second home, his first home was with me.
Betty thank you for your kind comments which mean a lot to our staff who do work so hard to keep the home clean and homely in challenging circumstances, which is why taking the trouble to review our services is much appreciated.
Primley put on a fantastic day for my nan who was 100 years young. She has been here for the last 7 plus years. Every time I visit, the staff are always very caring and helpful. The residents are at ease with the staff and there is a lot of love in here. I can't thank everyone enough for making my nan enjoy the rest of her days here. The staff work so hard and tend to the residents every need and put the families mind at rest if ever there was an illness. I can't express how lovely they are all.
My husband was here 11/1/2017 - 20/1/2017. The manager was wonderful as were all the staff, so kind and caring all the time. I was amazed how well my husband and I were treated. The Primley Court Nursing & Residential Home was excellent and I would recommend to everyone who needs care and support. Nothing was too much trouble. Thank you, everyone.
Primley Court has a friendly and warm feel when you arrive. Staff are friendly and helpful. Nothing is too much trouble. Staff seem to go the extra mile and respect the shift leader (who is outstanding in her leadership/care). I can't recommend Primley Court highly enough. (Outstanding care and attitude)
This is the fourth care home that my father has been in and undoubtedly the best. He resided there for over five years. All the staff have been very caring to dad and supportive to us and we were always encouraged to join in activities and events at the home. Dad sadly passed away on 23rd January but I was able to stay with him through the night before his death. The care and support both dad and we received over the period of his illness and passing was outstanding.
The staff, of various nationalities, are without exception, caring and loving, not only to my wife, but to all the patients I have observed over the years.
They are friendly and open to me as a relative and telephone to tell me of any mishaps, however minor, should they occur.
If I request that something should be done or investigate about my wife, it is done or a reason for not doing it.
The quality of car eis excellent. All residents are treated according to individual needs and preferences. My husband is unable to communicate but is relaxed and comfortable. The staff have learnt how to get the best responses from him, for example, which flavours encourage him to accept his medication and Cds of folk music or birdsong give the right atmosphere when he is in his room. Family and friends are made welcome at any time. The GP is called promptly when there are any medical problems.
My wife became a resident on 4/8/2016 after being nursed at home for some time, I was rather apprehensive of being separated after a sixty-one-year marriage but was made to feel better when greeted by the staff. The worst fears I had; bad treatment and the smell of urine were put to rest when we were given a tour. Rooms were great, en-suite etc. I can honestly say my wife after 3 months is happy and well settled there thanks to the great staff and care workers. The home is spotless thanks to the many cleaning staff, I can't recommend it enough. Well done, my minds at rest.
My wife's care and attention in Primley House Care Home has been first class. On the rare occasion when I have raised a concern, it was handled quickly and efficiently with both staff and management.
I was worried about my husband of 56 years going into care. How wrong I was. From our first contact, they could not have been more caring and welcoming, what a wonderful place. The staff are so kind and professional and an example to everyone in the caring sector. My husband has changed from being anxious, depressed and in constant pain to being calm and smiling. He is always clean and smart and is not allowed to suffer pain or discomfort. He enjoys the food snacks and cuppa's and the special contact with all the staff. If we could, my family and I would award them an Olympic gold medal. Thank you Primley Court Nursing & Residential Home, I can sleep at night. If needed, I hope I too can be cared for here.
Thank you for your lovely review, our staff team work so hard for our residents and will appreciate your comments.
Any questions I asked in reference to my wife were answered by the management in detail, and are always available should I wish to speak to them. The impression it gives is of a very well run nursing home (I visit my wife at least 3-4 times a week).
Your kind comments are very much appreciated and I am reassured that our management team answer your questions promptly and your wife is being well cared for. Thank You. Regards - Director of Operations.
It was a very good experience throughout the visit. My friend seems content with the care provided. I am a visitor from the church and have known my friend for a few years. She was a regular member. It is evident that she feels happy with the care provided. The staff were all efficient and friendly both in reception and working around the home. I spoke to one staff member about the home, staff, visitors and residents.
'Primley Court Nursing & Residential Home' in my opinion has had a constant, wonderful level of care, and staff have always had a constant level of very good care and this includes gentle physical help while helping patients.
My husband was admitted to Primley Court 10 months ago suffering from dementia. Since he has been a resident, I have found his care to be excellent. The staff without exception are always caring, kind and respectful in all aspects of my husband's care. What has been a very stressful couple of years has been made more bearable by the kindness shown to both my husband and myself during his stay at Primley Court. I have found the residents to be spotlessly clean and free of odours. Lovely outside area for residents during the nice weather. I would recommend this house to anyone 10/10.
Primley is a very well run nursing home. The staff are excellent and very considerate and caring at all times. In the care of my husband, he is always well dressed and seems happy and content when I visit.
I am pleased to say that my wife is very well looked after and she is always clean and tidy and seems to be very happy here. I think the carers look after her really well.
Having experienced several different care facilities. Primley Court Nursing & Residential Home has the most satisfactory care, security. The staff are happy, caring and thoughtful. I'm delighted that my mother is within your care and have no concerns whatsoever.
My husband was given loving care for his 18 months in Primley Court. He was always treated with dignity and respect and as a whole person in spite of difficulties caused by severe dementia. (Sometimes he reacted aggressively to helpful interventions.) On the day he died (24/9/15) I and the family were given all the time we needed to be with him and were given wonderful support. I am so grateful for what Primley Court has given to my husband and us.
To my knowledge my mum is getting very good care. The staff always are polite and courteous.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (3)
- 28 Jun 2019Recipient: Primley Court Nursing Home
- 08 Jun 2018Recipient: Primley Court Nursing Home
- 18 Dec 2013Recipient: Optima Care Group
Meet the Team (0)
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