






Welcome to The Mellowes.
The Mellowes is a great place to socialise, enjoy an activity or have quiet time. The home has 45 bright and airy rooms, with rooms suitable for couples. Focus is on overall wellbeing and the team treat each resident with dignity and respect.
Residents are always free to choose what they do and where they do it, whether indoors or in the pleasant, secure garden. Friends and family can pop in at any time for a visit, a meal or to join in with what’s going on.
Care Provided by The Mellowes Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Subject to assessment and room chosen. Our care home is open to everyone. We can accommodate LA funded residents depending on care needs, with negotiable top up. Price correct at time of publication in August 2024. Please contact us for more information or to book a show around of the home.
The price(s) shown are provided by the care home. Contact The Mellowes Care Home for full pricing details and T&Cs.
Contact The Mellowes Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Park Healthcare Ltd
- Private Owned
Person in charge
- Balazs Salamon (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2003
Room Information
- Single Rooms (39)
- Couples/Companion Rooms (3)
- Couples/Companion Rooms with ensuite Wet Room (1)
The Mellowes Care Home Reviews (57)
The Mellowes Care Home has a Review Score of 9.1 (9.149) out of 10, based on 9 reviews in the last 2 years.
Over all time The Mellowes Care Home has 57 reviews.
All the staff that I have met, the nursing, cleaning and catering, have been so kind and helpful. They answer any questions that I might have. The management are excellent. Laura and Mandy could not be more helpful, always reply to my emails quickly and are both super people, efficient and caring. The nursing staff are always around to help with any concerns I might have. All in all The Mellowes is an excellent, efficient care/nursing home. I am so glad my husband is being cared for there.
It is truly heartwarming to hear that your experience at The Mellowes has been a positive one. Our entire team, including our nursing, housekeeping, catering, and management staff, work hard to ensure that every resident...
The management team were always present and accessible to me and my family.
Every member of the care and nursing staff were exceptionally kind compassionate and patient not only with my husband but to us as a family.
It was a huge relief knowing how well my husband was being cared for. Leaving him in the care of the exceptional team at the Mellows reduced our anxiety at such a difficult time.
We had open access to visit him.
The Mellows is a management led home efficiently run with a warm welcoming atmosphere . The epitome of outstanding care.
Thank you so much for taking the time to share such kind and thoughtful feedback.
We are truly grateful for your words and are deeply touched to know that you felt supported during what was undoubtedly a very difficult time for you and your family. It means a great deal to hear that the care...
My Dad and I cannot speak highly enough of the total compassionate care and dedication to Mums life at The Mellows. Every member of staff gave to us in a way that felt like "family" always including us in any decision making regarding Mums care. Mum was so happy within this very warm and friendly environment. All staff gave us unconditional love and support during Mums final weekend with us. We really couldn't have asked for more and would thoroughly recommend this wonderful home.
It truly means the world to our entire team to know that both you and your Dad felt supported during such an important and emotional time. It was an absolute privilege to care for your Mum, and we are so pleased that she felt happy and at home...
My dad came in for two weeks respite, but he deteriorated so fast he died after 4 at the Mellows. It was raining when we arrived and we were kept waiting making dad more anxious. Checking him in was chaotic, the senior nurse had too much to juggle and kept forgetting info she needed from dad. I handed her a piece of paper of dad's needs, which was just thrown on the desk. Office staff were friendly, and dad liked the entertainment lady. But didn't gel with any of the staff looking after him. He needed help eating, but this wasn't given. He was on end of life but I feel his sudden deterioration was due to the care he received. He really hated his time at the home and it saddens me that his last month of his life was so unhappy.
Dear Family member
Firstly, please accept our heartfelt condolences on the loss of your father. We understand how difficult this time must be for you and your family, and we are truly sorry that your experience at The Mellows has left you feeling distressed and disappointed. We are deeply...
It was my mom's birthday (5 October). We asked if they could put some tea and coffee in the little side room by Mom's room. Nothing was too much trouble, we had privacy and we bought cake which we left for the staff to have a piece. They asked if we needed anything else. They were very helpful to us and to our mom. Thank you all.
Thank you for your kind words, we are pleased to hear that the birthday celebration was an enjoyable day and our staff members managed to make this day special.
The carers are incredibly kind and patient. They take the time to really learn what each resident needs in order to feel at home and truly nurtured. Residents are given a huge range of opportunities to fulfil their interests and hobbies. We have experienced other care settings and this team really are in a league of their own. We are truly thankful to all at The Mellowes.
Thank you for your kind words, it does mean the world to us when we are reading feedback like yours. We wish you all the best for the future.
The staff and management at The Mellowes also welcomed my family, friends and me whenever we visited or made enquiries about my wife. I can only thank them for everything they did for her over the one-and-a-half years she was in their care. Thank you so much!
I'm very pleased to read your kind words, feedback like yours means the world to us as a home. I will pass your kind words to the rest of the team. We wish you all the very best for the future.
My parents thoroughly enjoyed the pub night with singers for entertainment.
Thank you for your kind words, I'm very pleased to hear that we have managed to provide the best possible care for your father and we also included your mother into Dad's care and they have spent some quality time together in the home. We are wishing the very best for the whole family.
My only negative is - I received the questionnaire with a letter, and on the letter they used a lady's and not my dad's! That is actually awful when you are grieving, no attention to detail.
Thank you for your kind words. We will be addressing the raised comment and act accordingly in the future.
Josie feels bad about having things pinched from room 45. You just don't expect this to happen.
Thank you for your feedback, we are pleased to hear that you were satisfied with the care you have received. We are wishing you all the best for the future.
The care of my friend was very good. They were very kind to him. He was at the Mellowes for 14 years. The staff were very kind to him. He was well looked after.
Thank you for your kind words, I will making sure the team has been updated.
My mother was a resident at The Mellowes for 18 months until her death in December 2023. Over that time she did have a few complaints, but predominantly about minor things, and the management listened to her feedback. Ultimately though, she received the most fantastic care, particularly in her last few weeks. My family have nothing but thanks for The Mellowes.
Thank you for you kind words, your feedback is very important to us and greatly appreciated. We wish you all the best.
My mother went to The Mellowes in August 2022 and was given the care, love and compassion that one would have hoped for up until the time of her demise in January 2024. She was a very independent person but was held in high regard by most of the staff, many of whom I know still miss her. I greatly miss her too but fully appreciate all that was done for her and how welcoming everyone was to me on my visits to see her. Thank you.
Thank you for your kind words, I will ensure your feedback will reach every member in The Mellowes. Hopefully, we will see you soon.
My mother-in-law has been at The Mellowes for a few months now, and it is lovely to see her looking so well. The staff have been very helpful. The activities seem to go down well, and she is enjoying the food.
Thank you for taking the time to review our care home, your kind words makes a huge difference to our staff members. We are looking forward to seeing you soon in The Mellowes.
Sadly my 83 year old sister has died. She had spent over four very happy years at The Mellowes. We found the home's staff and management faultless. We can thoroughly recommend the home as an ideal place for a loved one.
Thank you for your kind words. We appreciate you taking the time to leave us your comments. It was our privilege to care for your sister and we are hoping to see you for our coffee mornings.
Mum is currently in The Mellow for respite care. She has settled in quickly and is very happy Mum is a very private person so does not use the facilities or join in the activities although there is always something going on and a new programme is produced each week. Her room is nice with a wall-mounted TV and plenty of furniture overlooking the grounds. The food is good but what makes this place a home are the staff. I can't fault them. Nothing is too much trouble and I know that if Mum decides to stay here she will be happy and very well looked after.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. We are looking forward to seeing you soon.
Good attitude in the home from the staff. There is a nice atmosphere among the residents and good food. Excellent provision of games/activities for residents which helps overall.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. Thank you for choosing The Mellowes for your stay.
The staff at this care home do try to be cheerful and aim to provide good care of all the residents. The food is excellent and varied, though the tea and coffee are nearly always cold. The mattress was diabolical! The sheets wouldn't stay in place and were only changed twice in three weeks. Despite these small points, overall, I felt well cared for and would recommend it to others.
Thank you for your review. We will certainly discuss your feedback with the home's manager to help them continually improve their service.
My mother has received excellent care and attention, struggling with diabetes and delirium after a disastrous stay at hospital at the age of 100.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing The Mellowes care home.
We chose the Mellows because it is a Bupa care home with good reviews and was close to our home in Dorset. My mum had become too frail to be living alone in her flat in Hampshire. Right from my first contact with one staff member, in particular, the whole experience was positive, with the staff being so helpful and cheerful. Mum had been wanting to keep her independence, but by the time we moved her, she realized it was time. She loved the staff and her room. Unfortunately, her health declined such that she was bedridden after a short while, but the staff were magnificent and managed her care professionally, always phoning us to keep us informed. She only had a month at the home before she passed away, but we know her passing was managed without pain and the nurses were with her in her final hours. We will always be grateful to the staff for the care Mum received.
Thank you for your lovely review. We are saddened to hear about your loss. We were happy to help you and your family through such a difficult time when she first transitioned into our home and hope she felt like part of our care home family and hope The Mellowes care home did everything possible to...
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Mellowes Care Home.
There are no upcoming events for The Mellowes Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Mellowes Care Home.
Accreditations
There are no accreditations posted yet for The Mellowes Care Home.
Meet the Team (4)

Before taking up the role of Home Manager at The Mellowes, I was the Home Manager Designate at The Lindsay Bupa care home. I love to make a difference for my residents and their families and try to make each day special. I feel very privileged to work in our residents’ homes.
I am married with one son. I love water sports, especially scuba diving in my spare time and love showing the photos to our residents.

I started working at The Mellowes back in 2015. I have worked in various roles within the care home from Care Assistant to Senior Care Assistant and Financial administrator.
I have extensive experience and knowledge of the care sector over 14 years, nothing brings me more joy than making a difference in the lives of our residents.
Outside of work, I am very family-orientated and enjoy spending time with my children. I also have a hidden passion for cricket and football!

I began working part-time here at The Mellowes in 2012 as a care assistant, whilst also becoming a qualified hairdresser. Since then, I’ve not looked back and have worked various roles within the Home. Having spent the majority of my time here working as a Senior care assistant, I have a wealth of knowledge within the care sector.
In January 2023 I became the ‘Senior activities coordinator’ and I love my new role very much. It fills me with joy to see the residents happy and enjoying new and regular activities.
In January 2024 I became the home's HR Coordinator and I look forward to continuing my journey in The Mellowes.
Outside of work, I am very family-oriented and enjoy spending time at home.

I love coming to the residence home to work and chatting with the residents and family members.
In my spare time, I enjoy spending time with my family and going on holiday.
Frequently Asked Questions about The Mellowes Care Home
What types of Care is The Mellowes Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Mellowes Care Home have?
There are 39 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at The Mellowes Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is The Mellowes Care Home to the centre of Gillingham?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mellowes Care Home to verify any information. View our terms and conditions. The Mellowes Care Home has an Enhanced Service -more info.