
My mom's care and the attention given to her has been exceptional.Marion C(Daughter of Resident/Service User)

All the staff were fantastic, caring, thoughtful, chatty and respectful.V I(Daughter of Resident/Service User)


My mom's care and the attention given to her has been exceptional.Marion C(Daughter of Resident/Service User)

All the staff were fantastic, caring, thoughtful, chatty and respectful.V I(Daughter of Resident/Service User)


For almost 30 years, Avon Cliff has been a trusted part of the Bournemouth community, offering care in surroundings that feel welcoming, established and reassuring. Close to the town’s amenities and coastline, the home also enjoys a peaceful atmosphere where residents can live each day at a comfortable pace.
The first impression is one of warmth, from a bright reception to gardens that come alive beneath striking cherry blossom trees. Inside,...
Care Provided by Avon Cliff
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 52 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Avon Cliff for full pricing details and T&Cs.
Contact Avon Cliff to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colten Care Ltd
- Private Owned
Person in charge
- Theresa Sales (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (48)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
Visiting
- There are no specific visiting hours at Avon Cliff; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.
Parking
- Parking is available on site at Avon Cliff, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.
Avon Cliff Reviews (120)
Avon Cliff has a Review Score of 10 (9.965) out of 10, based on 24 reviews in the last 2 years.
Over all time Avon Cliff has 120 reviews.
my Dad was a resident for 2 years, up until his death in June 2026. He was very well looked after, always clean & smart. All staff, from Domestics, receptionists, waiter(es), Carers, nurses to home manager, were so kind & caring towards Dad, me & my sisters. my sister & I live in West Yorkshire & it was re-assuring to know he was in such good hands. On our regular visits we were made welcome. when we joined Dad for lunch, we were all looked after. Nursing staff kept me updated on any health issues - large or small. Dad enjoyed the activities, as evidenced by photo's of him with a big smile. Towards the end of his life staff were compassionate & caring, offering my sisters + I support, hugs, food & drinks. THANK YOU ALL
Thank you for your feedback. We are very sorry for your loss and appreciate your thoughtful words about the care your father received at Avon Cliff. We're pleased you felt reassured knowing he was so well cared for, and that our team supported both him and your family throughout his time with us.
Avon Cliff is a wonderful place! It's been a god send for us to know that mum is being so well looked after since coming out of hospital. All the staff here are amazing. They're friendly and extremely competent at what they do. Nothing is too much trouble. The food is top hotel standard. The beautiful gardens are a lovely place to sit or stroll around. Plentiful activities makes socialising for the residents really enjoyable. Perfect home from home.
Thank you for your kind feedback. We're pleased you are so happy with the care your mother receives at Avon Cliff, and we appreciate your kind words about the team, the welcoming environment and the support they provide.
Thank you
Thank you for your kind feedback. We're pleased you are so happy with the care provided at Avon Cliff, and we appreciate your kind words about the team, the welcoming atmosphere and the high standards throughout the home.
As a daughter of a resident, I would like to express my gratitude to the wonderful staff at the care home. The staff show real kindness, compassion and professionalism in the care they provide for mum. It is reassuring when mum is happy and supported by a great team of people. I highly recommend this care home.
Thank you for your kind feedback. We're so pleased to hear your mum is happy and well supported, and that the team's kindness, compassion and professionalism provide such reassurance to you and your family. Thank you for your recommendation
This care home is very friendly and the staff are attentive. The food is excellent with a good choice. The facilities are clean and kept in good order. The grounds are well maintained and for the residents.
Thank you for your kind feedback. We're pleased you are so happy with the welcoming atmosphere at Avon Cliff, and we appreciate your kind words about the team, the dining experience and the well-kept surroundings.
My mum has been at Avon Cliff for over 10 years, and throughout that time she has been superbly looked after by the whole team. It is as a result of their loving care that she has reached 105, we now have a card from both the late Queen and King. Whilst she was very active when she was first at the home and thoroughly enjoyed all the various activities of the home, including organised trips, she is now bedridden and not aware of much as a result of Alzheimer's. As a family, we couldn't ask for better support for our mum's care and attention. A very big thank you to the excellent Avon Cliff team.
"Thank you for your kind feedback. We're pleased you are so happy with the care your mother has received at Avon Cliff over the years, and we appreciate your thoughtful words about the team's dedication, support and ongoing care for your family."
My father has been a resident since February 2025.
The level of care, attention, and professionalism I have seen first hand, surpasses none.
The food offering is very diverse, wholesome and nutritious, with 3 melas a day as well as Tea / coffee offerings during the day.
Staff at the Avon Cliff are very professional, friendly and personable, which gives me confidence and satisfaction to see my father being so well looked after and cared for.
The home itself is impeccably clean, maintained and offers residents a fulfilling fun packed day, should they wish to embrace the facilities and planned activities offered on a daily basis. This includes days out too.
My mother checks in, at times, not only to keep my father company, but receiving respite care too, and enjoy all these facilities and good food too.
I would have no hesitation in recommending the Avon Cliff to any potential future resident, you wont receive any better treatment and care than what they offer, First Class service
Thank you for your kind recommendation. It's good to hear the care at Avon Cliff is supporting your father so well, and that the team's professionalism, attention and warm, engaging environment give you confidence in his day-to-day wellbeing.
He enjoys being in the communal area as there are so many activities going on, he hasn't got time to be bored.
Everyone goes over and above to make it feel like home.
Thank you for your kind feedback about Avon Cliff. It's wonderful to hear your father has settled so well, and that our team's understanding and engaging environment help him feel at home.
My mother has been a resident at Avon Cliff for over a year. She has been very well looked after and is settled and happy. This month she suffered another stroke. The care she received during and after by all of the staff has been exceptional. To witness this has given me great peace of mind to know she is so well looked after.
Thank you for your kind feedback. We're so pleased to hear your mother is happy at Avon Cliff, and that the team's care has given you peace of mind during a difficult time.
I am really pleased with my care here and happy with the meals my only criticism is that I'm rushed after meals especially at night.
Thank you for your feedback. We're pleased to hear you're happy with your care and meals at Avon Cliff, and we appreciate your comments regarding mealtimes, which will be shared with the team.
Everyone at the above home is very welcoming and always willing to listen and help when needed.
Thank you for your kind feedback about Avon Cliff. We're delighted to hear that the team's welcoming approach and readiness to help make such a positive difference.
Caring staff. A warm atmosphere. Excellent support for residents. Highly recommend. I love coming back for my respite stay.
Thank you for your kind feedback. We're delighted to hear that the warm, caring atmosphere and excellent support at Avon Cliff make your respite stays so enjoyable.
I have been at Avon Cliff for 3 years. The staff are friendly and very kind and always attend to my needs. I am very happy at Avon Cliff.
Thank you for sharing your experience. We're so pleased to hear you've been happy at Avon Cliff and feel well supported by the team. Your kind words mean a great deal to everyone here.
Extremely happy with Avon Cliff my Dad has been a resident since 2023. The staff are absolutely wonderful from reception, restaurant to entertainment and all the nurses and everyone who works at the home. We are so grateful for their support, chats, care and experience have made this really tough time manageable and relaxing to know Dad is in safe hands. He has servere Parkinson's .
Thank you for your kind feedback. We're so pleased your dad feels well supported at Avon Cliff and that you have found reassurance in the care and experience of the whole team. Your appreciation will mean a great deal to everyone here.
You are my new family.
Thank you for sharing such touching feedback. We're truly honoured to have supported you and to know you feel such a strong sense of belonging here - your words mean a great deal to the whole team.
My stepmother was resident at Avon Cliff following a knee replacement for respite and enjoyed her time there and the care she received. When she needed full-time care, she had no hesitation in choosing Avon Cliff again. Her care was always excellent, but it went beyond that because the staff, from admin, reception, entertainment, care and management were all superb, with many quickly becoming friends to her and to the rest of the family when we visited. I highly recommend Avon Cliff and thank them for all they did.
Thank you so much for sharing your experience. It means a great deal to know your stepmother felt so well supported at Avon Cliff, both during her respite stay and later when she chose to return for full-time care. We're truly touched by your kind words about the whole team. Your recommendation is greatly appreciated by us all.
All the staff are helpful and kind which makes the home.
Thank you for your lovely review. We're so pleased to have you at Avon Cliff and to hear you feel well cared for and at home. Your kind words about the team mean a great deal to us all.
I will say in my experience that the care my mother receives at Avon Cliff from all aspects is second to none. She is always treated with kindness from the care team and everyone else she has contact with; everyone is lovely.
Thank you for your lovely review of Avon Cliff. We're delighted to know you feel your mother is so well cared for and treated with kindness and warmth. Your words mean a great deal to the whole team.
With my husband in residence I was looking forward spending time at Avon Cliff Nursing Home myself, while my son was abroad. All staff were helpful and caring and encouraged plenty of me time, spending lunch, supper and walks through the garden, resting to enjoy nature with my husband. I loved some of the entertainment, attending by myself while he had a rest. Generally, I love the 'family' atmosphere, which is so welcoming at Avon Cliff.
Thank you for your lovely review. We're so pleased you felt welcomed and supported during your stay at Avon Cliff and were able to enjoy time with your husband and take time to relax. It's wonderful to know you valued the support of the team, entertainment, and our family atmosphere - your kind words mean a lot to us all.
Entering a care home at 93 must be daunting and it was for mum. The staff at Avon Cliff made mum so welcome, quickly learnt her likes and dislikes and involved her (and sometimes family members too) in everyday life there, in patient stages. She now joins in with many activities, has personalised her room and laughs daily with staff and residents alike. We know she is well cared for, medically, diet, weight, clothing and well-being etc.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 09 Jul 2026
More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...
- 24 Mar 2025
The Avon Cliff in-house café was transformed into an old-style pub to help a resident celebrate her 101st birthday in style. Irene ‘Rene’ Fisher welcomed family, friends, home staff, fellow...
- 18 Feb 2025
A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...
There are no upcoming events for Avon Cliff.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Colten Care Ltd
- 31 Jan 2025Recipient: Colten Care Ltd
- 31 Jan 2024Recipient: Avon Cliff
Accreditations
There are no accreditations posted yet for Avon Cliff.
Meet the Team (2)

Theresa leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Maricela is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.
Frequently Asked Questions about Avon Cliff
What types of Care is Avon Cliff registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Avon Cliff have?
There are 48 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Avon Cliff?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Avon Cliff to the centre of Bournemouth?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Cliff to verify any information. View our terms and conditions. Avon Cliff has an Enhanced Service -more info.