Meyrick Rise

11-13 Branksome Wood Road, Bournemouth BH2 6BT

Meyrick Rise provides respite, nursing, and residential care for older people. The home is located close to the centre of Bournemouth and is ideally situated for local shops and amenities, including local beaches.

Meyrick Rise has bright and airy rooms throughout, with all single occupancy rooms offering en-suite facilities.

Residents can enjoy a dining experience consisting of fresh produce cooked on the premises. The home has a range of food choices on offer and residents can participate in the development of the menu. The home's chef can also accommodate special dietary requirements.

The activities co-ordinators work with residents and their families to arrange a variety of activities to meet individual needs. There are daily events in the home and regular excursions.

Meyrick Rise is the closest care home to Bournemouth town centre making it easy for residents and their families to enjoy all that the town, lower gardens and seafront has to offer.

Group: brighterkind

Person in charge: Lesley Brock (Home Manager)

Local Authority / Social Services: Bournemouth Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 73 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 71

Shared Rooms: 1

Rooms with ensuite WC: 71

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

When driving from the town centre with the lower gardens to the left and the town hall to the right follow the road up the hill past the tennis courts and turn right just after the bend in the road.

Parking:

2 carparks on site, if disabled access is required both car parks have disabled access however the most convenient for visitors would be the entrance to the left of the building as this is on the same level as reception (a few meters to the left of the main entrance)

Latest Care Quality Commission* Report on Meyrick Rise: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Meyrick Rise is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 32 Reviews over all time. This Average Rating is also the rating value for Meyrick Rise in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 21 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.671 for Meyrick Rise is calculated as follows: ( (259 Excellents x 5) + (117 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 380 Ratings = 4.671

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Meyrick Rise is based on 21 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.6 positive Reviews (73 registered maximum number of service users ÷ 5). 21 Reviews ÷ 14.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Meyrick Rise has a Review Score of 9.7 (9.671) from 32 Reviews


Average Ratings

  • Excellent
    22
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meyrick Rise?

  • Extremely LIKELY
    29
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meyrick Rise

  • Daughter of Resident/Service User
    9
  • Resident / Service User
    6
  • Son of Resident/Service User
    5
  • Friend of Resident/Service User
    3
  • Grandson of Resident/Service User
    2
  • more

My dad stayed at Meyrick Rise, unfortunately for a shorter time than we had hoped but during his stay, all the staff were excellent. So caring, professional kind and warm they all welcomed him got him involved in activities and settled him in. The care he received was second to none, from the chef through to management, nothing was too much trouble. Everyone here goes the extra mile for all their residents and visitors. I would not hesitate to recommend here to anyone. Thank you all for your care and kindness you gave my dad and family.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

Much of my contact has been from Australia from where I organised my aunt's move to Mayrick following a debilitating stroke. My experience, assistance and guidance from your staff was second to none and I can only but applaud all aspects of Meyrick Rise.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.9 out of 5

I can't give enough praise for the staff working at Meyrick Rise Care Home. They really do go the extra mile providing excellent care. My shy Grandad was very hesitant about moving in to a care home, after having a fall at home. The Meyrick Rise staff made him feel at ease with the transition - always asking him what he would like, rather than assuming what he may want. It gave my family peace of mind knowing that Grandad was in a better place - and that the activity co-ordinations took the time to understand his needs, interests and life history. It's also great that I can get to visit at any time of the day.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

Mum moved to Meyrick Rise at the beginning of January. She is very happy with the move and is enjoying living in her new home. The staff are super - professional, compassionate, efficient and friendly. We are very impressed with the home. It was a big move for mum who is 91, it has been so much better than we were expecting.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.4 out of 5

Fantastic place to live. Great food lovely people I am very happy here.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

Meyrick Rise has very caring staff! Everyone is so friendly and you always have a warm welcome when you visit. Nursing care is exceptional. I have recommended this home to a couple of people.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.8 out of 5

My father was admitted to the care home following the need for help and care. He is happy and calls it "home" which is comforting to know he feels safe and has a good relationship with the staff both nursing and administrative; also the maintenance team pop in and out as there are fewer male residents. This in itself shows the caring attitude the residents receive all round. The home is comfortable and clean, the staff are friendly and there are activities for those who want to join in. There is a choice of foods and dad is very happy. The team looking after dad is caring and the supervisor and others are very caring and show genuine concern if things are not quite right. We have no complaints - his room has an ensuite toilet and basin but the need for supervision with showering requires a member of staff to assist each morning, so he uses these facilities to ensure his safety. We are more than happy with the care and the attention to his needs.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.4 out of 5

Mum came to Meynick Rise for rehabilitation. She made amazing progress. The support and care of all the staff members is ardent at all times.

How likely would you be to recommend Meyrick Rise? Likely

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Average Rating:   4 out of 5

My 97-year-old mother was admitted to Meyrick Rise Care Home in October. I have found the staff to be professional, friendly and helpful in all aspects. Without a doubt, the Home is modern, clean, tidy with excellent facilities. The residents are encouraged to participate in the many activities that are organised in the main lounge, plus there is a cinema, hairdressing salon and small chapel on site. The restaurant provides good quality food that seems to be enjoyed by all. All the management and staff go out of their way to ensure the residents get the best possible care and I have nothing but praise for their efforts. Without a shadow of a doubt, this is a very well run Care Home and have I no hesitation in recommending to others.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.6 out of 5

Justine Cowell, BDM at Meyrick Rise responded to this review on 24 Nov 2017:

Thank you very much for your lovely comments. We are keen to ensure your mother is as happy as possible and yesterday enjoyed a lovely walk into town with one of our activity coordinators. She had a lovely smile on her face on her return and next time they go they are planning coffee at Debenhams!

We appreciate your recommendation and thank you for it.

What struck us was the friendly environment of Meyrick Rise and the desire to provide a caring service by all the staff. The immediate impression is that the home communicates well at all levels and is willing to develop the standards of care being provided. When I have called I have always received a call back which gives confidence that they take a high level of interest in the residents. It’s good to hear staff themselves talk well of evident teamwork at Meyrick Rise the desire to set ever high standards.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.8 out of 5

Justine Cowell, BDM at Meyrick Rise responded to this review on 17 Nov 2017:

Thank you very much for your kind words, we are dedicated to ensuring the best possible care for all of our residents and our team, so it is lovely to hear your words of praise.

Very good.
I find the staff very helpful and polite.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

Justine Cowell, Business Development Manager at Meyrick Rise responded to this review on 13 Nov 2017:

We are delighted that you are so happy here at Meyrick Rise and thank you for your review.

Our mum has come here for respite and due to her circumstances will need to stay. She has never wanted to live in a care facility so it has been a hard decision but we have found this team so supportive! The carers are lovely always smiling and wanting to do all they can. The management are exceptional with suggesting ideas, follow-up plans and support. My mum has settled better than I ever thought she would and it has really taken some stress form us. The place is clean and comfortable and homely. The food has a variety and of a good standard.
We like that the residents are encouraged to socialise and join in but can have peace in their own rooms or gardens. I would stay here.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.6 out of 5

Not having known of this care home before my father in law was admitted, I was very impressed with the high quality of service provided.
The friendly atmosphere and attention to detail impressed me.
My husband and I, as well as other relatives, speak very highly of the care home.
As to be expected, my father in law initially wanted to be back in his own home, but due to his physical health, was unable to.
He very soon adapted to the care home and the remaining days of his life were happy and comfortable.
The staff are magic!
There is no doubt that due to the superb care he received it extended his life way beyond what was expected by several months.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

From the initial contact and throughout my mother's stay at Meyrick Rise, all the staff showed the greatest care and professionalism towards my mother (and other residents). She has enjoyed her period of respite care and leaves in much better health than when she arrived.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

Justine Cowell, BDM at Meyrick Rise responded to this review on 11 Sep 2017:

Thank you, John, for your very kind words, We are so happy that your mum had a great time with us and look forward to her next stay. She was a delight to care for and hope that she will come back and visit us again soon, even if it is just to pop in for coffee. I know our residents would love to see her again, she would be very welcome!

This care home is a lovely and friendly place to go. I am always made welcome by all of the staff and they are happy to help you. My grandmother has never been so happy. The last care home she was in I would give 1 star and Meyrick Rise, I would give 5 stars.
I would not fault this care home by appearance or staff. This is a like a 5-star hotel, but better.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

Justine Cowell, BDM at Meyrick Rise responded to this review on 11 Sep 2017:

Thank you so much for your kind words. We are delighted that your Grandmother is so happy here and she is a delight to care for.

The staff are excellent, well trained, excellent and very understanding.
My aunt was a resident here 18months ago after breaking her femur.
She has now got to the point of needing a care home and I had no hesitation in reserving her a place here.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.3 out of 5

My week's respite stay at Meyrick Rise was superb. I cannot fault the professionalism of the staff at all levels and am looking forward to returning again next year for another holiday respite. Many thanks to all.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

My late Father spent his last 7 weeks at Meyrick Rise. Initially, they weren't sure if they could manage someone who was very ill and sometimes displayed difficult behaviour. Despite these understandable initial concerns they formulated a plan with us and dad's medical team and ensured it was acted upon. Throughout this short time, up to and including his death, all the staff were extremely warm, caring, friendly and always respectful to his and our requests.

The building and grounds are also lovely and its a great central location in Bournemouth.

I would highly recommend it.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.8 out of 5

My mother entered the home for a week's respite while we (her carers) went on holiday. When we returned, she had contracted a UTI and we were unable to take her back to her home where she lived alone. The home was very sympathetic and agreed to keep my mum until we could find her a permanent place. The staff were wonderful and gave my mum a lot of attention and care. Despite her erratic behaviour caused by the UTI the staff were understanding and did their best to ensure she was safe and well. I would recommend Meyrick Rise to anyone as a good care home for both respite and permanent care. We owe a big thank you to Meyrick Rise.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.3 out of 5

Justine Cowell, BDM at Meyrick Rise responded to this review on 11 Jul 2017:

Thank you so much for your kind words, we were so happy to be able to help you in your time of need and she was a lovely lady to care for, picking up on her UTI early gave us the chance to sort things out for her with her GP very early in her stay. We wish all of you the best for the future.

My family and I were very pleased with the way my Mother was treated whilst she was a resident in Meyrick Rise recently.
She was admitted from hospital for end-of-life care and was treated with the utmost respect and dignity at all times. Mum was fond of the carers and nurses, although she herself was not always cooperative when they were trying to care for her!

As a family, we were always welcomed into the home and the staff did all they could to make us feel at ease whilst visiting Mum who was deteriorating fairly rapidly.
Nobody minded what time of day we visited and how long we stayed, this ensured that those of us who work could come and go freely, fitting the visits in with our work commitments.

I would certainly recommend this care home to other families who face the same situation as we did. We always got the impression the staff looking after Mum did genuinely care about her and where trying to make sure that her last few weeks were as comfortable and pain-free as possible.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.8 out of 5

I have visited my friend today in Meyrick Rise and I have not seen her for some time. She is absolutely blossoming in the home, she has been treated very well by all the staff, the food is lovely, and she is kept busy with a whole host of activities. When I visited yesterday they were playing scrabble on a huge board which was the size of a person! She tells me that one of her friends in the home recently went swimming which the home organised for her as a wish. I honestly am so happy to have visited yesterday. My mind has been completely put at rest. I have to thank the staff for making me so welcome too.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

My attendance at the home is limited since sadly my wife died after over 5 years as a resident. By invitation from the management by occasional visits do not allow a full in-depth review. However, my impression is based upon coverage with friends, staff and my own observations. The staff certainly seem to be of high calibre demonstrating above average care and consideration which would be a little disturbing as is the slight uncertainty relating to the appointment of a new manager. Over the past few years, the average period of time the home manager is regularly less than 12 months, this exceptionally high turnover could affect continuity and the smooth running of most organisations. The present acting management and deputy appear to be efficient, extremely popular and respected by staff and residents who I am aware would welcome some confirmation of their permanency. In conclusion, the standard of food and preparation is of a standard.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.6 out of 5

In every possible area, Meyrick Rise was excellent.
It appeared more like a hotel (with care) than a care home.
All staff, food, comfort and care could not be better.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

My mother age 90 years has been cared for by her key workers, both who are excellent ladies. The lady in the office keeps me updated with any problems along with the rest of the lovely caring staff. Good food. Thank you to the catering staff and the ladies who arranged the leisure activities and the lady in admin. Great team.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.5 out of 5

Very satisfied with my experience at Meyrick Rise.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

My sister has always been treated very well. The staff are all very pleasant and welcoming when they see us, they are always happy to discuss my sisters care and treatment with me.

How likely would you be to recommend Meyrick Rise? Likely

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Average Rating:   4.4 out of 5

Meyrick Rise is a lovely bright and warm home. The rooms are modern and attractive. My mother is very comfortable and happy there. The staff are most attentive and always smiling and helpful. The standard of the food is amazing and it's very plentiful. I'm very happy with mother's care in every way.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   5 out of 5

We have found Meyrick Rise very friendly and welcoming. It was with an element of anxiety that we had to bring our mum to respite care. However, these anxieties were quickly allayed and mum is happily settled and has improved in outlook and demeanour since arriving.
We feel as a family very confident at leaving mum here as we know and have seen the excellent care she receives from the nurses, carers activities ladies and cleaners. They all pay attention to detail and ensure mum is safe and happy. Many Thanks

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.3 out of 5

Welcoming, caring, supportive environment. Staff do their best to keep residents occupied and comfortable.
Spontaneous trips out suit my dad. Dad feels very well looked after.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.2 out of 5

I have visited this facility 8-10 times over the last few months and have always found the home welcoming, clean and organised. I have been greeted courteously and helpfully. Staff appear knowledgeable and caring and will give advice regarding physical/mental state and how best to conduct visits (duration etc). The home is typical of where I could imagine myself in some years to come and I think this is a good indicator of how well it is run and what good facilities exist, from the food to entertainment and recreation. I would certainly recommend Meyrick Rise to others.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4.5 out of 5

I was well looked after and all problems were sorted quickly. Room etc was very comfortable and getting up in the morning, looked after well. Congratulations to all the staff, thank you.

How likely would you be to recommend Meyrick Rise? Extremely Likely

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Average Rating:   4 out of 5

The building and ambiance is 5 star. I required a place in a nursing home in order to stay for a short while after being in hospital before they could discharge me as I live alone. My son enquired of several suitable ones (it was New Year). This was the one that showed most interest over the telephone. Since my arrival I have been treated with the utmost respect and care by every member of staff. The food is very light and fresh and if the bell is rung it has been answered promptly and my request - usually for a pot of tea answered promptly. I would most certainly return.

How likely would you be to recommend Meyrick Rise? Likely

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Average Rating:   4.3 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: brighterkind

Date: Thursday 01 Feb 2018

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June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

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Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Meyrick Rise