Kingsman House Care Home

11-13 Branksome Wood Road, Bournemouth BH2 6BT
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9.9 104 Reviews
  • Kingsman House Care Home, Bournemouth
Welcome to Kingsman House, a prestigious care home situated in the heart of Bournemouth's vibrant town centre. The facility offers 69 spacious en-suite bedrooms, fully equipped with modern amenities, providing comfortable accommodation for individuals aged 65 and above.

Located in a prime setting, Kingsman House allows residents to bring their own furniture, creating a personalised living space that feels like home. Alternatively, stylishly furnished bedrooms offer a welcoming atmosphere for residents to enjoy.

Understanding the importance of maintaining an active lifestyle and social engagement, the dedicated team organises a variety of activities and entertainment options, including access to a restaurant, bar, and cinema room.

Committed to providing personalised care tailored to individual needs, the team of carers and support staff prioritise the well-being of each resident. Kingsman House takes pride in offering exceptional care that puts the needs of residents first.

Choose Kingsman House for a luxurious care home experience that combines exceptional care with comfortable living.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

The weekly charges start at £1300, but they may vary depending on the assessment conducted by the home.

These prices are only a guideline, please contact Kingsman House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Liliana Lazaroiu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (69)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Kingsman House welcomes friends and family of loved ones and treats it as a private home for a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organised at visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.

Parking

  • Parking is available on-site at Kingsman, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.

9.9

Kingsman House Care Home has a Review Score of 9.9 (9.913) out of 10, based on 22 reviews in the last 2 years.
Over all time Kingsman House Care Home has 104 reviews.

Overall Experience
  • 90
  • 14
  • 0
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Date Published
  • 104
  • 2
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Reviewer Connection to Kingsman House Care Home
  • 26
  • 25
  • 11
  • 11
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 104, showing 1-20
Review from V K (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of Kingsman House. From the moment we walked in, the atmosphere felt warm, welcoming and genuinely caring. The activities have been amazing for Mum and the difference in her wellbeing has been remarkable. The carers are patient and kind and always available to provide updates
for me. I'm grateful to the whole team at Kingsman House. It truly feels like a second home. Mum also LOVES Charlie the dog.
Reply from Dilek Oksuz, Customer Relations Coordinator at Kingsman House Care Home

Dear V K, Thank you so much for your lovely message. It truly means a lot to us to hear how much of a difference Kingsman House has made for your mum-and for you.We always aim to create a warm, homely environment, so knowing that you've felt that from the moment you walked in is incredibly special. The team works hard to make each day meaningful, and we're so glad to hear how much your mum is enjoying the activities (and Charlie's company-he'll be pleased to know he's a favourite!).

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Review from S A (Niece of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is very happy here. The team are incredible here, such a lovely atmosphere.
Reply from Dilek Oksuz, Customer Relations Coordinator at Kingsman House Care Home

Thank you so much for your kind words. We're delighted to hear that your aunt is very happy at Kingsman House. Creating a warm and welcoming atmosphere is at the heart of what we do, and your recognition of our incredible team means a great deal to us. Warmest regards, Customer Relations Coordination @ Kingsman House Care Home

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Review from D O (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a very hard decision to put my Mum into care. When we approached LuxuryCare all our questions were answered. We were welcomed to the home to view our best suitable options. My Mum has been so much happier since her care was taken over by LuxuryCare. She has so much support from the lovely staff
and we are always welcomed on our visits.
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Review from E J (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Kingsman House for six months, and I couldn't be happier with the care she receives. The staff are attentive and kind, and the atmosphere is warm and homely.
She enjoys the activities and always talks about how well she's treated. It's such a relief to know she's happy and
safe.
Thank you to everyone at Kingsman House for taking such good care of her!
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Review from A F (Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingman House is wonderful. Lovely location. The carers are excellent.
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Review from E D (Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like Kingsman. The carers are very helpful. My room and the food are great.
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Review from J K (Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been living at Kingsman House for some time now. The staff are caring and always help when I need them. I enjoy the company of the residents, and there's always something to do.
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Review from D B (Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend during my holiday in the UK, and I was so impressed with Kingsman House, the care home where he lives. The staff were incredibly helpful and kind, creating a warm and supportive environment. It was clear that they genuinely cared about the residents, and the attention to detail in
their care was remarkable. Seeing how well my friend was looked after gave me great peace of mind and made the visit very reassuring.
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Review from A B (Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kings is a very good home, I like the songs, and the food is very good. The home is excellent.
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Review from N B (Granddaughter of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kingsman has been amazing to my grandmother and my family, we were looking for a care home with an easy location and that didn't feel like a care home, Kingsman we found that it feels like a hotel and the home has a holiday feeling with activities and groups like gardening group, they have lots of outings
and being so close to the beach and Bournemouth gardens makes easier. We are very happy with the care and carers.
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Review from Tracy M (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a lot of responsibility choosing a care home for a loved one, but choosing one that you can trust to look after your mother who has dementia was the most stressful thing I've ever done. I know I can visit my mum any time, and when I leave, I can trust the care home to give her the best care possible.
She enjoys the carers' friendliness and affection. Everyone at Kingsman has been so helpful.
Reply from Juliana Brasil, Associate Director of Digital Operations at Kingsman House Care Home

Thank you for your kind review. We're glad you feel comfortable trusting us with your mother's care and that she enjoys the friendliness of our carers. Your positive feedback means a lot to our team. We're always here to support you and your mother.

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Review from L G (Daughter-in-law of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the care received by our relative. His stay has only been for a few weeks so far. He is well cared for always looks clean and smart. He thinks the food is amazing. He is always treated and spoken to with respect. All queries by us all always answered quickly and respectfully. It
is a friendly and relaxed atmosphere. We would recommend the home to other people.
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Review from C R (Granddaughter of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All my family are very happy with the care Nana is receiving. We know she is being very well looked after and is safe. All staff at King's are nice and friendly, lots of activities going on we are very happy with Kings.
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Review from J B (Partner of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kingsman House was the answer for my prayers, we were looking for a care home for emergency admission and I can't thank the team enough for the help they gaves us when we most needed it. The home is beautiful, the rooms are great with en suite and the carers are great, the communication is great I always
know what is going on, the food is good, activities are also good, I'm just so happy with the home.
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Review from Kim R (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home where the staff have gone over and above to care for my mother who has complex needs. Staff are always happy and friendly and have a great daily activity plan for residents. The care home is immaculate at all times and my mother says the choice of food is excellent. Fully recommend.
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Review from Sue S (Sister-in-law of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving my sister-in-law to Kingsman House she has improved. The staff and management are fantastic, they are there for the visitor as well if you have any questions. Kingsman House is a very happy place to visit. The rooms are lovely and clean. Nothing is too much trouble for them. It's so nice
to know she is well looked after. They do a lot of things to keep the residents happy, The activities are brilliant.
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Review from A B (Brother of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good quality home providing good food and accommodation. Staff are helpful and encourage to participate in activities. We have used this facility over the last three years and it has provided my brother with a safe place while we are away.
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Review from Dave F (Nephew of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit every day, and I am very impressed with the home and staff.
There are bus trips every Thursday.
There are many activities and visiting entertainers.
There are lovely grounds to enjoy.
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Review from Pamela G (Friend of Resident) published on 8 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care - very professional. Friendly - aware of client's needs at all times. Staff excellent - very helpful. Manager and deputy extremely supportive to both client and myself at all times.
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Review from Paul B (Son of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my mother for the past three months and have found the support of all staff fantastic. They are caring and the facilities are first class. Front of house staff are superb. Staff on reception, all the carers work so hard to ensure all residents are supported. I have recently sat
in on the events organised for residents and all events are great. Special note goes to one staff member in particular. This is a care home that puts the word “care” at the top of its priority. I take my small Cockapoo “Winston” in and they make him really welcome, one of the residents has a small dog called Mi Mi and it brings a sense of calm to the whole home. Couldn’t recommend Kingsman more highly.
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Current Review Score: 9.9 (9.913)

Overview of Review Score

The Review Score of 9.9 (9.913) out of 10 for Kingsman House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.913 for Kingsman House Care Home is calculated as follows: ( (246 Excellents x 5) + (13 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 264 Ratings = 4.913
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingsman House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (1)

Liliana

Liliana Lazaroiu

Job Title: Home Manager at Kingsman House Joined: 2025

Meet Liliana Lazaroiu, the Care Home Manager of Kingsman House Care Home, brings with her a wealth of experience in elderly and dementia care, alongside a deep passion for delivering high-quality, person-centred support.


Liliana is committed to creating a safe, nurturing, and homely environment where residents feel valued, respected, and empowered to live life to the fullest. Her leadership style focuses on collaboration, empathy, respect and continuous improvement, ensuring that both her team and the people they care for thrive every day.


Call us today to book your viewing and experience the difference at Kingsman House.

Frequently Asked Questions about Kingsman House Care Home

What types of Care is Kingsman House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingsman House Care Home have?

There are 69 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Kingsman House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsman House Care Home to the centre of Bournemouth?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingsman House Care Home to verify any information. View our terms and conditions. Kingsman House Care Home has an Enhanced Service - more info.