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- Westbourne Tower Care Home - Avery Collection







Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options...
Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. It is pet-friendly, so your four-legged friends can move in too.
A passionate and dedicated team ensure all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the in-house chef or arranging activities for you to enjoy.
Westbourne Tower encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.
The care home is close to the beaches of Bournemouth and Poole, and air, road and rail links (the mainline train station is just five minutes away) are excellent for visiting family and friends. The wider area served by the community includes Poole, Swanage, Dorchester, Weymouth, Shaftesbury and Dorset.
Care Provided by Westbourne Tower Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Westbourne Tower Care Home - Avery Collection to confirm what's included and get a personalised quote:
Please note costs are subject to type of room and assessment/ care needs we can advise re any other funding entitlements you maybe eligible to
The price(s) shown are provided by the care home. Contact Westbourne Tower Care Home - Avery Collection for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Doina Tampu-Ababei (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2022
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome, teas and coffees are complementary, visiting is at any time and there is no need to pre-book.
Parking
- Ample parking spaces on site
Westbourne Tower Care Home - Avery Collection Reviews (304)
Westbourne Tower Care Home - Avery Collection has a Review Score of 10 (9.995) out of 10, based on 46 reviews in the last 2 years.
Over all time Westbourne Tower Care Home - Avery Collection has 304 reviews.
Premium fees to cover high level care needs is paid and I expect premium care.
Failiure -Staff shortages - sloppy support.
Hearing aid went to laundry, Wallet went to laundry.
Father dressed in dirty clothes.
Left to sleep at breakfast table, today father asleep at table at 11am.
Often,...
Premium fees to cover high level care needs is paid and I expect premium care.
Failiure -Staff shortages - sloppy support.
Hearing aid went to laundry, Wallet went to laundry.
Father dressed in dirty clothes.
Left to sleep at breakfast table, today father asleep at table at 11am.
Often, no carer in lounges watching to help residents as needed.
Lack of follow up with hospital reports.
Positives -Open plan.
Friendly seating.
Large bedrooms.
Food quality generally good.
We’re sorry to hear that you did not have a good experience. We take feedback very seriously indeed. At Sunrise, we strive to provide the highest quality care to all residents and the health and well-being of everyone we support is always our number one priority. We would be grateful if you could...
We’re sorry to hear that you did not have a good experience. We take feedback very seriously indeed. At Sunrise, we strive to provide the highest quality care to all residents and the health and well-being of everyone we support is always our number one priority. We would be grateful if you could email more information to us on information@sunriseseniorliving.com so that we can explore your concerns fully. The Sunrise Team
A note based on nearly 6 years experience of Sunrise. The standard of General Managers has been good. But, the standards of Heads of Departments has varied from good to poor. Something is wrong with the Sunrise selection policy. Sometimes, people with excellent professional skills, but with little...
A note based on nearly 6 years experience of Sunrise. The standard of General Managers has been good. But, the standards of Heads of Departments has varied from good to poor. Something is wrong with the Sunrise selection policy. Sometimes, people with excellent professional skills, but with little aptitude for organisation and management, have been chosen - and failed. Some "managers" are glued to their computers and do not spend adequate time with their front-line staff; and residents.
Thank you for sharing your experiences. We take feedback very seriously indeed. At Sunrise, we strive to provide the highest quality care to all residents and the health of wellbeing of everyone we support is always our number one priority. We would be grateful if you could email more information...
Thank you for sharing your experiences. We take feedback very seriously indeed. At Sunrise, we strive to provide the highest quality care to all residents and the health of wellbeing of everyone we support is always our number one priority. We would be grateful if you could email more information to us on information@sunriseseniorliving.com so that we can explore your concerns fully. The Sunrise Team
I find the care and atmosphere in this home first class. Stimulating and supportive to the residents.
I find the care and atmosphere in this home first class. Stimulating and supportive to the residents.
My father has been a resident for 2 years and this review covers the full period. He has received consistently excellent care and service. The ethos is welcoming and responsive to the needs of residents. The palce always has a warm atmosphere. Care is flexible when required. I cannot fault this...
My father has been a resident for 2 years and this review covers the full period. He has received consistently excellent care and service. The ethos is welcoming and responsive to the needs of residents. The palce always has a warm atmosphere. Care is flexible when required. I cannot fault this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 05 October 2026At Sunrise our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.
News (6) & Events (1)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
- 03 Dec 2026Organiser: Westbourne Tower Care Home - Avery Collection
Awards / Recognitions (19)
- 25 Sep 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Westbourne Tower Care Home - Avery Collection.
Meet the Team (7)

I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a...
I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a brilliant and experienced team who always go above and beyond to make sure that the specific needs of every resident are undertaken every day. It's a lovely place to work and a great place to call home.

I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to...
I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to Reminiscence Coordinator and now Deputy Manager. I am very proud to lead a team, many of whom have been long-service team members, who constantly provide quality care whilst keeping our core values at the forefront of everything we do.
Working at Westbourne is a privilege and we are lucky to support our residents and each other every day.

I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef...
I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef alongside my own business and was asked to take on the managerial role which was an easy transition. I trained and worked in London, Morocco, France and Italy before returning to the UK and settling in Bournemouth. My food specialities are multicultural and the residents love it when I do theme days. I have been a major part of this home being awarded CQC Outstanding, the CQC assessor loved my secret ingredient “ a bit of love”. I run a monthly Dining Committee where residents can influence what is on the menu, likes and dislikes and I love nothing more than walking around the dining room on a daily basis to ensure their wishes have been followed. I like to surprise residents with their favourite dishes, for special occasions. I have to say I love my job and my residents make me smile every day. I am proud to say I work here.

I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are...
I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are the same! We learn so much from our residents- their life history, experiences, likes & dislikes and tailor our activities around them.

I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my...
I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my colleagues deliver every day. No two days are the same; there is always something going on which makes you smile and our residents become part of our extended family. We are committed to filling their days with happy moments.
My role is to market our home and welcome new residents into it, dealing with professionals and family members. Making a significant decision at a critical time is made easy when we have a beautiful product, lovely food, a great activities programme (including minibus outings) and caring staff, all coupled with happy appreciative residents and family members, this is borne out by our positive carehome.co.uk reviews.

I am passionate about person-centred care and ensuring that our residents live their lives as well as they wish, always upholding their wishes and preferences.

I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality...
I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality of life for our residents throughout their dementia journey, while bringing a smile to their faces every day through compassionate and person-centred care.
We believe that every moment matters, and our goal is not only to meet our residents' care needs but also to create meaningful experiences that bring comfort, happiness, and a sense of belonging.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbourne Tower Care Home - Avery Collection to verify any information. View our terms and conditions. Westbourne Tower Care Home - Avery Collection has an Enhanced Service -what an Enhanced Service includes.
