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- Westbourne Tower Care Home - Avery Collection







Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options...
Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. It is pet-friendly, so your four-legged friends can move in too.
A passionate and dedicated team ensure all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the in-house chef or arranging activities for you to enjoy.
Westbourne Tower encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.
The care home is close to the beaches of Bournemouth and Poole, and air, road and rail links (the mainline train station is just five minutes away) are excellent for visiting family and friends. The wider area served by the community includes Poole, Swanage, Dorchester, Weymouth, Shaftesbury and Dorset.
Care Provided by Westbourne Tower Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note costs are subject to type of room and assessment/ care needs
The price(s) shown are provided by the care home. Contact Westbourne Tower Care Home - Avery Collection for full pricing details and T&Cs.
Contact Westbourne Tower Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Doina Tampu-Ababei (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2022
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome, teas and coffees are complementary, visiting is at any time and there is no need to pre-book.
Parking
- Ample parking spaces on site
Westbourne Tower Care Home - Avery Collection Reviews (297)
Westbourne Tower Care Home - Avery Collection has a Review Score of 10 (9.990) out of 10, based on 40 reviews in the last 2 years.
Over all time Westbourne Tower Care Home - Avery Collection has 297 reviews.
I visit Norma regularly. The staff are always welcoming and make it a comfortable environment for visitors and so nice to see Norma conversing with the staff all of whom know Norma very well and are fully aware of her mood swings. They look after her needs and her personal preferences whilst still...
I am very pleased to have chosen Westbourne Towers.
Thankyou for your kind words and patience throughout the journey. So pleased the results were worth all the heart ache and challenges. You should be proud of yourself to have chosen such a fitting environment for this strong minded independent lady! The staff have really embraced her and she very quickly became part of the Westbourne Towers family. Thankyou for trusting and believing in us.
My first encounter with Westbourne Tower was when I was researching care homes for my dad. It is hard to put into words the gut feeling of how this was the right place. Without exception, all staff are friendly, kind, caring and treat the residents with compassion. The 3 course meals are well...
My first encounter with Westbourne Tower was when I was researching care homes for my dad. It is hard to put into words the gut feeling of how this was the right place. Without exception, all staff are friendly, kind, caring and treat the residents with compassion. The 3 course meals are well presented and nutritious, with a variety and various options available. I would thoroughly recommend this amazing care home.
Thankyou for choosing us, I know it was a tough decision. Yours and your husbands positivity, friendliness and sense of fun is what our home is all about. Our residents and staff always look forwards to your visits. You always raise a smile.
In mid-July, Janie spent a fortnight in residential respite care. I can't really improve on my ratings...
In mid-July, Janie spent a fortnight in residential respite care. I can't really improve on my ratings below!
Thankyou so much for all your positive comments. We look forwards to seeing you again very soon.
Everyone taking care of mum are all so lovely. We appreciate everything you do for her!
Well done,
Very best, Grant.
Everyone taking care of mum are all so lovely. We appreciate everything you do for her!
Well done,
Very best, Grant.
Thankyou to you and your Mum for coming back and trusting us. Your positivity and appreciation is very Welcome, but for us it is a pleasure having such a lovely resident and supporting family.
They literally want for nothing. They both seem happy every time we visit, which is a reflection of the level of care they both receive.
The staff are very approachable and knowledgeable, and...
They literally want for nothing. They both seem happy every time we visit, which is a reflection of the level of care they both receive.
The staff are very approachable and knowledgeable, and their caring nature shines through what they do.
Thankyou for your lovely comments. We particularly like yours and your husbands interaction with the team and resident's, its what our home is all about. The care team and resident's love the banter!
My mum moved into the home six weeks ago, from our initial viewing of the home & the day to day care mum has received since she's been there, we as a family have been extremely impressed & grateful for the care & attention shown to her everyday. Mum has settled so well into the home, & tells...
Our sincere thanks to everyone at the home.
Thankyou so much. Your Mum is such a happy glamourous lady, everyone is very fond of her and she is so grateful for everything. Thankyou for trusting us and embracing the whole journey. Its lovely when families are so receptive of the hard work our staff put in.
We are relieved that Mum and Dad are so well looked after. All their needs are met, and they are well looked after and happy. Mum enjoys the activities and day out.
We are relieved that Mum and Dad are so well looked after. All their needs are met, and they are well looked after and happy. Mum enjoys the activities and day out.
Thank you for your kind comments. They really have settled well and this is definitely due to a good collaboration of family and staff.
My mother could not be in a better place. The level of care, dignity and compassion given by all members of the care team has been exceptional. Her general health & wellbeing improved as soon as she moved in and she looks so much better and happier than she did this time last year. The activities...
The relatives portal has been a great tool to see what's happening on a day to day basis and the e-mail communication regarding more specific issues has been very prompt.
Knowing our mum is receiving the best quality of care and in a safe & caring environment has been a huge comfort to our family
Thankyou so much for such a thorough review, our staff are very proud of what they deliver and their communication, but it makes their role so much easier when we deal with lovely families like yourselves. Thank you for trusting us with your lovely Mum.
My parents are brilliantly looked after by kind, happy staff. They are always supportive and encouraging despite my parents being sometimes difficult. The whole place is very well laid out, welcoming and caring.
My parents are brilliantly looked after by kind, happy staff. They are always supportive and encouraging despite my parents being sometimes difficult. The whole place is very well laid out, welcoming and caring.
Thankyou so much, your parents are lovely and fully appreciate the kindness of the staff and the lovely food.
Staff are attentive and friendly - always helpful and sensitive. Show keen initiative anticipating needs. A bespoke personal service of star quality. We are so pleased to have my mum in such a warm safe and secure environment. Gourmet cuisine in 5-star facilities
Staff are attentive and friendly - always helpful and sensitive. Show keen initiative anticipating needs. A bespoke personal service of star quality. We are so pleased to have my mum in such a warm safe and secure environment. Gourmet cuisine in 5-star facilities
Thank you so much for your kind words. Our staff enjoy looking after our residents and the dining staff are exceptional, catering to so many tastes, likes dislikes etc is never easy, but everything is done with a smile. It is lovely residents like your Mum who make our home a special place.
Westbourne Tower is always a joy to visit, friendly, clean + welcoming. Always feels more like a hotel than a care home. I find mum is being cared for with sensitivity, dignity + respect which is a huge comfort to me. Thank you.
Westbourne Tower is always a joy to visit, friendly, clean + welcoming. Always feels more like a hotel than a care home. I find mum is being cared for with sensitivity, dignity + respect which is a huge comfort to me. Thank you.
Thankyou so much for trusting us,, its been quite a journey and I am pleased you can see how lovely our home care team, housekeeping team and chefs are. Your Mum is such a lovely addition to our Westbourne Tower family.
It was lovely to see Elizabeth so well cared for and staff so attentive.
It was lovely to see Elizabeth so well cared for and staff so attentive.
Thankyou for your kind comments, our team work really hard to ensure every day is a happy one for the residnets.
The care and help is extremely good and all the staff are very attentive. I feel that Mary is in the best possible environment for her needs. The rooms are clean and spacious with good facilities. I would recommend Westbourne Tower to any potential residents. The atmosphere is warm and friendly.
The care and help is extremely good and all the staff are very attentive. I feel that Mary is in the best possible environment for her needs. The rooms are clean and spacious with good facilities. I would recommend Westbourne Tower to any potential residents. The atmosphere is warm and friendly.
Thank you so much and in particular for your great insight and understanding. Our staff work hard to get things right for the resident and it is always very special when families appreciate what they are trying to achieve.
The care of all the staff is first class. Everyone is attentive and helpful, and nothing is too much trouble. I feel that mum is in safe hands and is receiving the best possible care and help. The rooms and facilities are very good, and the whole building is clean and well-maintained. Any concerns...
The care of all the staff is first class. Everyone is attentive and helpful, and nothing is too much trouble. I feel that mum is in safe hands and is receiving the best possible care and help. The rooms and facilities are very good, and the whole building is clean and well-maintained. Any concerns are acted on promptly and helpfully. There is a positive air to the whole place.
Thank you for your kind remarks. Our staff work hard to keep things nice, and the rapport they have with the residents adds to their well being. It is lovely families who help support our residents which makes our home a happy place.
Mum liked the food, especially the puddings, she liked the homely feel of the room.
Mum said all the staff could not do enough for her.
Mum said the nursing team and carers all supported her needs.
A special thanks to the...
Mum liked the food, especially the puddings, she liked the homely feel of the room.
Mum said all the staff could not do enough for her.
Mum said the nursing team and carers all supported her needs.
A special thanks to the management team for supporting her stay.
Mum had her hair cut, nails checked by the in house chiropodist and her daily paper.
Thank you so much for your lovely comments. Our staff work so hard to make our residents feel special and cared for. The nurses are on duty 24 hours a day, which is so reassuring for our more poorly residents. Thank you for trusting us with your lovely mum. It is always a difficult decision to make, particularly when she loved her home so much!
We have been very pleased with the care given to our mother. The staff are so attentive and and warm. The home is a hive of activity it is also as amazingly attractive building with gardens and terraces. Just feel the right place for mum.
We have been very pleased with the care given to our mother. The staff are so attentive and and warm. The home is a hive of activity it is also as amazingly attractive building with gardens and terraces. Just feel the right place for mum.
Thank you so much, it takes time to appreciate just how dedicated our team are and you guys have totally embraced the whole journey. Your Mum is such a character, she always makes me smile.
My friend is very happy here. The staff are excellent and friendly. The home is immaculate, and the facilities are very good.
My friend is very happy here. The staff are excellent and friendly. The home is immaculate, and the facilities are very good.
Thank you so much. Also, thank you for being such a positive influence on our staff and residents.
My sister has been a resident of Westbourne Tower for 2 1/2 years. She has been suffering from dementia this entire period. In the beginning, the attention and affection she received from the care home nurses were brilliant. Now that she is entering the last chapter, the care she has received has...
My sister has been a resident of Westbourne Tower for 2 1/2 years. She has been suffering from dementia this entire period. In the beginning, the attention and affection she received from the care home nurses were brilliant. Now that she is entering the last chapter, the care she has received has been extraordinary. Much love and thanks to everyone at Westbourne Tower Care Home.
Thank you for these kind words. Your sister has truly seen the whole range of care, activities, nursing and end-of-life care. It has been a privilege for us all to get to know her and her family. Thank you for always being so supportive of our staff and home.
Very friendly and welcoming home staff cannot do enough for my grandma. Very clean and snack, tea and coffee available. Grandma has a good variety of food to eat. I love coming to visit grandma as its a lovely place to be. Highly recommended to anyone seeing a home for a family member.
Very friendly and welcoming home staff cannot do enough for my grandma. Very clean and snack, tea and coffee available. Grandma has a good variety of food to eat. I love coming to visit grandma as its a lovely place to be. Highly recommended to anyone seeing a home for a family member.
Thank you for your kind words. Your Grandma is a very welcome addition to our resident family. We are also very grateful for the kind, caring input of you as family members. All, our residents look forward to your visits and your Grandma is super proud to show you all off. Our team love the positivity and enthusiasm, it makes working here very pleasurable!
The residents and staff are very helpful. It is comfortable, clean, food is good would recommend Tower care home.
The residents and staff are very helpful. It is comfortable, clean, food is good would recommend Tower care home.
Thankyou, the whole team try very hard to ensure residents families and team colleagues have a good experience. It helps when we have lovely grateful residents like your parents and very supportive family members
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Westbourne Tower Care Home - Avery Collection.
Awards / Recognitions (18)
- 30 Jan 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Westbourne Tower Care Home - Avery Collection.
Meet the Team (7)

I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a...
I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a brilliant and experienced team who always go above and beyond to make sure that the specific needs of every resident are undertaken every day. It's a lovely place to work and a great place to call home.

I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to...
I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to Reminiscence Coordinator and now Deputy Manager. I am very proud to lead a team, many of whom have been long-service team members, who constantly provide quality care whilst keeping our core values at the forefront of everything we do.
Working at Westbourne is a privilege and we are lucky to support our residents and each other every day.

I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef...
I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef alongside my own business and was asked to take on the managerial role which was an easy transition. I trained and worked in London, Morocco, France and Italy before returning to the UK and settling in Bournemouth. My food specialities are multicultural and the residents love it when I do theme days. I have been a major part of this home being awarded CQC Outstanding, the CQC assessor loved my secret ingredient “ a bit of love”. I run a monthly Dining Committee where residents can influence what is on the menu, likes and dislikes and I love nothing more than walking around the dining room on a daily basis to ensure their wishes have been followed. I like to surprise residents with their favourite dishes, for special occasions. I have to say I love my job and my residents make me smile every day. I am proud to say I work here.

I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are...
I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are the same! We learn so much from our residents- their life history, experiences, likes & dislikes and tailor our activities around them.

I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my...
I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my colleagues deliver every day. No two days are the same; there is always something going on which makes you smile and our residents become part of our extended family. We are committed to filling their days with happy moments.
My role is to market our home and welcome new residents into it, dealing with professionals and family members. Making a significant decision at a critical time is made easy when we have a beautiful product, lovely food, a great activities programme (including minibus outings) and caring staff, all coupled with happy appreciative residents and family members, this is borne out by our positive carehome.co.uk reviews.

I am passionate about person-centred care and ensuring that our residents live their lives as well as they wish, always upholding their wishes and preferences.

I am passionate about person-centred care and ensuring that our residents live their lives as well as they wish, always upholding their wishes and preferences.
Frequently Asked Questions about Westbourne Tower Care Home - Avery Collection
What types of Care is Westbourne Tower Care Home - Avery Collection registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westbourne Tower Care Home - Avery Collection have?
There are 70 Single Rooms.
What are the Facilities & Services at Westbourne Tower Care Home - Avery Collection?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westbourne Tower Care Home - Avery Collection to the centre of Bournemouth?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbourne Tower Care Home - Avery Collection to verify any information. View our terms and conditions. Westbourne Tower Care Home - Avery Collection has an Enhanced Service -what an Enhanced Service includes.
