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- Westbourne Tower Care Home - Avery Collection







Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options...
Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. It is pet-friendly, so your four-legged friends can move in too.
A passionate and dedicated team ensure all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the in-house chef or arranging activities for you to enjoy.
Westbourne Tower encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.
The care home is close to the beaches of Bournemouth and Poole, and air, road and rail links (the mainline train station is just five minutes away) are excellent for visiting family and friends. The wider area served by the community includes Poole, Swanage, Dorchester, Weymouth, Shaftesbury and Dorset.
Care Provided by Westbourne Tower Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Westbourne Tower Care Home - Avery Collection to confirm what's included and get a personalised quote:
Please note costs are subject to type of room and assessment/ care needs we can advise re any other funding entitlements you maybe eligible to
The price(s) shown are provided by the care home. Contact Westbourne Tower Care Home - Avery Collection for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Doina Tampu-Ababei (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2022
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome, teas and coffees are complementary, visiting is at any time and there is no need to pre-book.
Parking
- Ample parking spaces on site
Westbourne Tower Care Home - Avery Collection Reviews (304)
Westbourne Tower Care Home - Avery Collection has a Review Score of 10 (9.995) out of 10, based on 46 reviews in the last 2 years.
Over all time Westbourne Tower Care Home - Avery Collection has 304 reviews.
We visited my mum today and she was a little quieter than usual. She explained why she was feeling a little anxious and I spoke her senior carer and Eric. They passed the information on and within an hour they had resolved the issue and mum was happy again. The whole matter was professionallly...
On a different level can I say the lady who was doing the quiz this morning was absolutely amazing. She engaged with all the residents and encouraged them all to take part. I used to be an activity coordinator at an Avery care home and know how hard it can be. This lovely lady was so kind and caring and if there is a nomination for staff members who exceed at there job then she should be nominated.
Also a special thanks to all the catering staff for being so cheerful and caring. Well done.
Thankyou so much for taking the time to write about your experience. Eric is indeed an amazing individual who leads by example, all of our staff truly care and its only by understanding what is going on with an individual that we can put things right and offer solutions. We want all our residents to feel happy and well cared for, it makes coming into work an absolute joy.
My mother enjoyed her respite stay for 3 weeks. Her room was sunny + comfortable + overlooked the gardens. She loved sitting in the Bistro doing the jigsaw. She got to know the staff + they looked after her very well. We will be booking her in again soon.
My mother enjoyed her respite stay for 3 weeks. Her room was sunny + comfortable + overlooked the gardens. She loved sitting in the Bistro doing the jigsaw. She got to know the staff + they looked after her very well. We will be booking her in again soon.
Your mum is so lovely, I love her input at the memory caf on a Wednesday, she remembers everyone and they remember her. It is amazing that your Mother in law was with us for 7 years and now your Mum, just proves that we truly are a little family, the staff love to have the continuity of families coming back with other members, thankyou for trusting in us.
My husband moved into Westbourne Tower on 14 september. There is an extremely warm and welcoming atmosphere, all the staff are very friendly, kind and he is receiving first class care. His room is spacious, nicely furnished, comfortable and spotlessly clean. He is especially enjoying the food which...
My husband moved into Westbourne Tower on 14 september. There is an extremely warm and welcoming atmosphere, all the staff are very friendly, kind and he is receiving first class care. His room is spacious, nicely furnished, comfortable and spotlessly clean. He is especially enjoying the food which is of a high standard and there is always plenty of choice. There is also a variety of entertainment including music and singing of which my husband likes to take part. He is settling in well and the family and I are extremely happy with his care.
Thankyou so much, and for all your support. Your husband is definitely popular with the staff and residents and is so grateful for everything he has come long way in such a short time, largely down to family support and the dedication and perseverance of the staff, they love to see the results of...
Thankyou so much, and for all your support. Your husband is definitely popular with the staff and residents and is so grateful for everything he has come long way in such a short time, largely down to family support and the dedication and perseverance of the staff, they love to see the results of their efforts and this journey hasn't disappointed. We are so Lucky to work with such kind dedicated people.
Great food + great service. Steve is so helpful. The chef Steve makes really good food.
Great food + great service. Steve is so helpful. The chef Steve makes really good food.
Thank you so much. The kitchen do indeed do incredibly well, not only do they do the food restaurant style as per the menu they have a number of modified diets to prepare as well as catering for allergies, vegans etc the staff are also privileged to receive this lovely food when working on shift, so the kitchen staff are very popular important people!
My friend has been staying in this care home for over 18 months. Ruth is so happy to be at Westbourne Towers (WT) and adores everything about the home. She has made many friends with the carers and they all love her. She calls me from her telephone in the room often. She has never looked so well....
My friend has been staying in this care home for over 18 months. Ruth is so happy to be at Westbourne Towers (WT) and adores everything about the home. She has made many friends with the carers and they all love her. She calls me from her telephone in the room often. She has never looked so well. Wendy the Senior Director of Community Relations plays a major role in the smooth running of the home and is always on hand to discuss any issues you may have with a resident. She is lovely and needs to be congratulated on maintaining the high standards at (WT).
Thankyou so much for your kind words. I can't believe its been 18 months, she is indeed very happy and has a huge amount of visitors, who enjoy the lovely cake and coffee in the bistro!
The care given to my aunt has been outstanding. All staff are friendly + efficient. My aunt is happy and very well cared for. 10/10
The care given to my aunt has been outstanding. All staff are friendly + efficient. My aunt is happy and very well cared for. 10/10
Thank you so much, it was a Joy to meet you and I know your Aunt loved holding court! To be surrounded by her family at such a ripe age is fantastic, she is such a lively intelligent lady, great fun to be around, she is an inspiration.
Very friendly. Sister settled and very happy.
Very friendly. Sister settled and very happy.
Thankyou so much, it was lovely to meet you, so special when family members come from so far away to be together. Your sister is a great addition to our lovely home.
Edith has settled in well over the last 12 months. She seems happy and content. The carers have been wonderful. Thank you. Debra xx
Edith has settled in well over the last 12 months. She seems happy and content. The carers have been wonderful. Thank you. Debra xx
Thankyou so much, its been quite a journey! As a family you have been so supportive and the staff love your Mum, she certainly cheers me up, as soon as she sees me she thinks of you which is lovely.
I visit Norma regularly. The staff are always welcoming and make it a comfortable environment for visitors and so nice to see Norma conversing with the staff all of whom know Norma very well and are fully aware of her mood swings. They look after her needs and her personal preferences whilst still...
I am very pleased to have chosen Westbourne Towers.
Thankyou for your kind words and patience throughout the journey. So pleased the results were worth all the heart ache and challenges. You should be proud of yourself to have chosen such a fitting environment for this strong minded independent lady! The staff have really embraced her and she very quickly became part of the Westbourne Towers family. Thankyou for trusting and believing in us.
My first encounter with Westbourne Tower was when I was researching care homes for my dad. It is hard to put into words the gut feeling of how this was the right place. Without exception, all staff are friendly, kind, caring and treat the residents with compassion. The 3 course meals are well...
My first encounter with Westbourne Tower was when I was researching care homes for my dad. It is hard to put into words the gut feeling of how this was the right place. Without exception, all staff are friendly, kind, caring and treat the residents with compassion. The 3 course meals are well presented and nutritious, with a variety and various options available. I would thoroughly recommend this amazing care home.
Thankyou for choosing us, I know it was a tough decision. Yours and your husbands positivity, friendliness and sense of fun is what our home is all about. Our residents and staff always look forwards to your visits. You always raise a smile.
In mid-July, Janie spent a fortnight in residential respite care. I can't really improve on my ratings...
In mid-July, Janie spent a fortnight in residential respite care. I can't really improve on my ratings below!
Thankyou so much for all your positive comments. We look forwards to seeing you again very soon.
Everyone taking care of mum are all so lovely. We appreciate everything you do for her!
Well done,
Very best, Grant.
Everyone taking care of mum are all so lovely. We appreciate everything you do for her!
Well done,
Very best, Grant.
Thankyou to you and your Mum for coming back and trusting us. Your positivity and appreciation is very Welcome, but for us it is a pleasure having such a lovely resident and supporting family.
They literally want for nothing. They both seem happy every time we visit, which is a reflection of the level of care they both receive.
The staff are very approachable and knowledgeable, and...
They literally want for nothing. They both seem happy every time we visit, which is a reflection of the level of care they both receive.
The staff are very approachable and knowledgeable, and their caring nature shines through what they do.
Thankyou for your lovely comments. We particularly like yours and your husbands interaction with the team and resident's, its what our home is all about. The care team and resident's love the banter!
My mum moved into the home six weeks ago, from our initial viewing of the home & the day to day care mum has received since she's been there, we as a family have been extremely impressed & grateful for the care & attention shown to her everyday. Mum has settled so well into the home, & tells...
Our sincere thanks to everyone at the home.
Thankyou so much. Your Mum is such a happy glamourous lady, everyone is very fond of her and she is so grateful for everything. Thankyou for trusting us and embracing the whole journey. Its lovely when families are so receptive of the hard work our staff put in.
We are relieved that Mum and Dad are so well looked after. All their needs are met, and they are well looked after and happy. Mum enjoys the activities and day out.
We are relieved that Mum and Dad are so well looked after. All their needs are met, and they are well looked after and happy. Mum enjoys the activities and day out.
Thank you for your kind comments. They really have settled well and this is definitely due to a good collaboration of family and staff.
My mother could not be in a better place. The level of care, dignity and compassion given by all members of the care team has been exceptional. Her general health & wellbeing improved as soon as she moved in and she looks so much better and happier than she did this time last year. The activities...
The relatives portal has been a great tool to see what's happening on a day to day basis and the e-mail communication regarding more specific issues has been very prompt.
Knowing our mum is receiving the best quality of care and in a safe & caring environment has been a huge comfort to our family
Thankyou so much for such a thorough review, our staff are very proud of what they deliver and their communication, but it makes their role so much easier when we deal with lovely families like yourselves. Thank you for trusting us with your lovely Mum.
My parents are brilliantly looked after by kind, happy staff. They are always supportive and encouraging despite my parents being sometimes difficult. The whole place is very well laid out, welcoming and caring.
My parents are brilliantly looked after by kind, happy staff. They are always supportive and encouraging despite my parents being sometimes difficult. The whole place is very well laid out, welcoming and caring.
Thankyou so much, your parents are lovely and fully appreciate the kindness of the staff and the lovely food.
Staff are attentive and friendly - always helpful and sensitive. Show keen initiative anticipating needs. A bespoke personal service of star quality. We are so pleased to have my mum in such a warm safe and secure environment. Gourmet cuisine in 5-star facilities
Staff are attentive and friendly - always helpful and sensitive. Show keen initiative anticipating needs. A bespoke personal service of star quality. We are so pleased to have my mum in such a warm safe and secure environment. Gourmet cuisine in 5-star facilities
Thank you so much for your kind words. Our staff enjoy looking after our residents and the dining staff are exceptional, catering to so many tastes, likes dislikes etc is never easy, but everything is done with a smile. It is lovely residents like your Mum who make our home a special place.
Westbourne Tower is always a joy to visit, friendly, clean + welcoming. Always feels more like a hotel than a care home. I find mum is being cared for with sensitivity, dignity + respect which is a huge comfort to me. Thank you.
Westbourne Tower is always a joy to visit, friendly, clean + welcoming. Always feels more like a hotel than a care home. I find mum is being cared for with sensitivity, dignity + respect which is a huge comfort to me. Thank you.
Thankyou so much for trusting us,, its been quite a journey and I am pleased you can see how lovely our home care team, housekeeping team and chefs are. Your Mum is such a lovely addition to our Westbourne Tower family.
It was lovely to see Elizabeth so well cared for and staff so attentive.
It was lovely to see Elizabeth so well cared for and staff so attentive.
Thankyou for your kind comments, our team work really hard to ensure every day is a happy one for the residnets.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 05 October 2026At Sunrise our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.
News (6) & Events (1)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
- 03 Dec 2026Organiser: Westbourne Tower Care Home - Avery Collection
Awards / Recognitions (19)
- 25 Sep 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Avery Healthcare Group
- 30 Jan 2026Recipient: Westbourne Tower Care Home - Avery Collection
Accreditations
There are no accreditations posted yet for Westbourne Tower Care Home - Avery Collection.
Meet the Team (7)

I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a...
I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a brilliant and experienced team who always go above and beyond to make sure that the specific needs of every resident are undertaken every day. It's a lovely place to work and a great place to call home.

I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to...
I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to Reminiscence Coordinator and now Deputy Manager. I am very proud to lead a team, many of whom have been long-service team members, who constantly provide quality care whilst keeping our core values at the forefront of everything we do.
Working at Westbourne is a privilege and we are lucky to support our residents and each other every day.

I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef...
I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef alongside my own business and was asked to take on the managerial role which was an easy transition. I trained and worked in London, Morocco, France and Italy before returning to the UK and settling in Bournemouth. My food specialities are multicultural and the residents love it when I do theme days. I have been a major part of this home being awarded CQC Outstanding, the CQC assessor loved my secret ingredient “ a bit of love”. I run a monthly Dining Committee where residents can influence what is on the menu, likes and dislikes and I love nothing more than walking around the dining room on a daily basis to ensure their wishes have been followed. I like to surprise residents with their favourite dishes, for special occasions. I have to say I love my job and my residents make me smile every day. I am proud to say I work here.

I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are...
I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are the same! We learn so much from our residents- their life history, experiences, likes & dislikes and tailor our activities around them.

I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my...
I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my colleagues deliver every day. No two days are the same; there is always something going on which makes you smile and our residents become part of our extended family. We are committed to filling their days with happy moments.
My role is to market our home and welcome new residents into it, dealing with professionals and family members. Making a significant decision at a critical time is made easy when we have a beautiful product, lovely food, a great activities programme (including minibus outings) and caring staff, all coupled with happy appreciative residents and family members, this is borne out by our positive carehome.co.uk reviews.

I am passionate about person-centred care and ensuring that our residents live their lives as well as they wish, always upholding their wishes and preferences.

I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality...
I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality of life for our residents throughout their dementia journey, while bringing a smile to their faces every day through compassionate and person-centred care.
We believe that every moment matters, and our goal is not only to meet our residents' care needs but also to create meaningful experiences that bring comfort, happiness, and a sense of belonging.
Frequently Asked Questions about Westbourne Tower Care Home - Avery Collection
How much does Westbourne Tower Care Home - Avery Collection cost?
The care home lists weekly fees per person from £1,550 for residential care (respite from £1,650), from £1,850 for residential dementia care (respite from £1,895), from £1,645 for nursing care (respite from £1,650) and from £1,993 for nursing dementia care (respite from £1,648). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
What types of Care is Westbourne Tower Care Home - Avery Collection registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westbourne Tower Care Home - Avery Collection have?
There are 70 Single Rooms.
What are the Facilities & Services at Westbourne Tower Care Home - Avery Collection?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westbourne Tower Care Home - Avery Collection to the centre of Bournemouth?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbourne Tower Care Home - Avery Collection to verify any information. View our terms and conditions. Westbourne Tower Care Home - Avery Collection has an Enhanced Service -what an Enhanced Service includes.
