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- Westbourne Tower Care Home - Avery Collection







Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options...
Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. It is pet-friendly, so your four-legged friends can move in too.
A passionate and dedicated team ensure all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the in-house chef or arranging activities for you to enjoy.
Westbourne Tower encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.
The care home is close to the beaches of Bournemouth and Poole, and air, road and rail links (the mainline train station is just five minutes away) are excellent for visiting family and friends. The wider area served by the community includes Poole, Swanage, Dorchester, Weymouth, Shaftesbury and Dorset.
Care Provided by Westbourne Tower Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Westbourne Tower Care Home - Avery Collection to confirm what's included and get a personalised quote:
Please note costs are subject to type of room and assessment/ care needs we can advise re any other funding entitlements you maybe eligible to
The price(s) shown are provided by the care home. Contact Westbourne Tower Care Home - Avery Collection for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Doina Tampu-Ababei (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2022
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome, teas and coffees are complementary, visiting is at any time and there is no need to pre-book.
Parking
- Ample parking spaces on site
Westbourne Tower Care Home - Avery Collection Reviews (298)
Westbourne Tower Care Home - Avery Collection has a Review Score of 10 (9.990) out of 10, based on 41 reviews in the last 2 years.
Over all time Westbourne Tower Care Home - Avery Collection has 298 reviews.
The standard of care is excellent. There is a good variety of tasty, healthy food served in the dining rooms or in residents' rooms if preferred. The interior of the home is well presented and has spacious communal areas suitable for their varied programme of activities. There are plenty of parking...
To summarise, I think this home makes every effort to help residents settle into their new home and give them the best experience.
Thank you so much for your kind remarks, the staff work very hard to keep the home looking nice and look after the residents.
We have found the overall experience here to be excellent. The level of care provided to my uncle is beyond expectations. The carers are very kind and extremely attentive at all times. The admin staff have been so happy to help with all aspects including information, providing help with a quiet...
We have found the overall experience here to be excellent. The level of care provided to my uncle is beyond expectations. The carers are very kind and extremely attentive at all times. The admin staff have been so happy to help with all aspects including information, providing help with a quiet place to sit with visitors, photocopying documents and the opportunity to join my uncle for lunchtime meals. We have no hesitation in recommending Westbourne Tower Care Home to others.
Thank you, the staff do work hard to be accommodating and friendly. Your uncle is such a sunny personality, he is a joy to be around.
Westbourne Tower Care Home has provided a warm and caring environment for my neighbour. The facility has an excellent restaurant, fabulous staff who are very professional. The home is really luxurious, with all the appropriate facilities that anybody could want.
Westbourne Tower Care Home has provided a warm and caring environment for my neighbour. The facility has an excellent restaurant, fabulous staff who are very professional. The home is really luxurious, with all the appropriate facilities that anybody could want.
Thank you, the dining staff and staff in general enjoy what they do and welcoming family and friends to our home makes it a happy home for our residents.
I...
I am really pleased that I chose Westbourne and my friend seems really settled.
Thank you, we are pleased you chose us as well! It is always good for us to have positive happy friends and family around our residents. You do ensure your friend is well looked after and visit regularly, she enjoys your visits very much.
Very helpful, friendly staff.
Very helpful, friendly staff.
Thank you, and thank you for introducing your Mum to us, as you have another family member in our home, it's great to be able to show you a different aspect of our care. With a specialised nursing floor and a separate dementia floor, it means we can properly provide person-centred care.
Really appreciate all the care and support all the staff members provide for my grandmother. Could not ask for more. Very thankful.
Really appreciate all the care and support all the staff members provide for my grandmother. Could not ask for more. Very thankful.
Thank you so much your grandmother has settled so well and looks forward to her family visits. It is so lovely for our care team to work with such a supportive family, they work hard and it's great when people appreciate them. I know in Particular your Grandmother loves the minibus outings, our lovely minibus drivers are a hit with all the ladies!
I looked around many homes and Westbourne Tower was the first. The others had a lot to live up to because I...
I looked around many homes and Westbourne Tower was the first. The others had a lot to live up to because I immediately liked the smell, feel, cleanliness and welcome from all the staff. The home is spacious and at last, my husband is eating food! It must be good because his appetite for the last year has been very poor and he lost weight. He has at last gained it. Non-alcoholic wine is a lovely idea.
The staff are friendly and helpful at all times. Unfortunately, skeleton staff have been on recently at breakfast and this disturbs my husband because he always likes punctuality and efficiency ... not that he is in a rush to go anywhere but he likes good organisation.
It is lovely to see appropriate arrangements for topical happenings in the foyer and be able to have a coffee and snack.
Thank you to you all.
Thank you for trusting us with this lovely man. I know it was a hard decision, but I am happy you made it. The dining staff work hard to try and cater for every taste, so lovely that you both appreciate that.
Great facilities, very friendly staff.
Great facilities, very friendly staff.
Thank you so much, our staff work hard at making our residents, visitors and home a happy place.
Westbourne Towers always feels warm and homely, quiet and staff super friendly. Clients/residents will appear very happy. The facilities are excellent, hotel standard! In fact, it looks like a hotel. The food and dining room are excellent and I love the little cafe area as you enter, so lovely to...
Westbourne Towers always feels warm and homely, quiet and staff super friendly. Clients/residents will appear very happy. The facilities are excellent, hotel standard! In fact, it looks like a hotel. The food and dining room are excellent and I love the little cafe area as you enter, so lovely to have a piano there in the entrance too. The range of activities are so varied and plentiful. The gardens are beautiful. Overall a very happy place to come to and probably live.
Thank you, we all love working here and our residents and environment make it extra special.
All staff are very helpful and caring to residents and treat them with dignity. The staff and senior management are very helpful also, nothing is too much trouble. Very clean throughout the home. The cafe area is also clean and tidy. Meals appear very good and varied as far as I know. Management...
All staff are very helpful and caring to residents and treat them with dignity. The staff and senior management are very helpful also, nothing is too much trouble. Very clean throughout the home. The cafe area is also clean and tidy. Meals appear very good and varied as far as I know. Management are always helpful and able to support us which is comforting in these difficult times.
A very difficult time putting Mum and Dad into a care home but as soon as we walked into Westbourne Tower we felt happy and were doing the right thing. They helped with a lot of questions we had. The staff are all super friendly, professional and helpful. Now Mum and Dad are settled they are really...
A very difficult time putting Mum and Dad into a care home but as soon as we walked into Westbourne Tower we felt happy and were doing the right thing. They helped with a lot of questions we had. The staff are all super friendly, professional and helpful. Now Mum and Dad are settled they are really happy. There's always something going on, plus minibus trips out. You can do as much or as little as you like. It is lovely and clean and the coffee shop area is great. A lovely place.
Thank you so much; they really are a lovely addition to our home and have settled in very well. Our staff are always jollying them along, they love the entertainment!
A good place to stay.
A good place to stay.
Thankyou, you are both such good companions, and everyone enjoys your company.
Her stay was amazing from the first day to her last day! The care staff were exceptional, attentive and sincere delivering wonderful care. All the activities are very inclusive and fun from the Boules to the sing-alongs. The cafe is a lovely area and the cakes are fresh and beautiful. We felt part...
Her stay was amazing from the first day to her last day! The care staff were exceptional, attentive and sincere delivering wonderful care. All the activities are very inclusive and fun from the Boules to the sing-alongs. The cafe is a lovely area and the cakes are fresh and beautiful. We felt part of the social group, making friends along the way. We could not fault our experience! The food was excellent too. The Avery daily newsletter each day is an education!
Thank you so much, for all your help and support it feels like you are one of the team!
Have been coming on a day care basis for over a year now with dementia client - whole place is very friendly and staff are very receptive and helpful. Many activities and entertainments are held here on a daily basis which all the residents seem to enjoy very much. 10/10 for a great care home.
Have been coming on a day care basis for over a year now with dementia client - whole place is very friendly and staff are very receptive and helpful. Many activities and entertainments are held here on a daily basis which all the residents seem to enjoy very much. 10/10 for a great care home.
Thank you so much Lesley, we all learn from each other and you certainly bring a lot of life and sparkle to our memory cafe, it's so lovely that the carers are so interactive with all of the group, it feels like a little family. Thank you so much for your support and kindness to the others.
Not only have the staff cared for Mother they have also supported us as Mum's health declines.
It has been such a sad time but the staff have been amazing.
We are so grateful to all of them!
Not only have the staff cared for Mother they have also supported us as Mum's health declines.
It has been such a sad time but the staff have been amazing.
We are so grateful to all of them!
Thank you, our staff are indeed special but so too are our resident families and residents. It's only by working together through the transitioning journey that we can make sure that we are truly giving person-centred care.
Staff have been excellent during the transition for my mother moving to the nursing from from assisted living. My mum needed a safer environment which was actioned promptly. Staff have been so kind and compassionate during a difficult time for my mum and the family.
Staff have been excellent during the transition for my mother moving to the nursing from from assisted living. My mum needed a safer environment which was actioned promptly. Staff have been so kind and compassionate during a difficult time for my mum and the family.
Thank you, your mum is very popular with all our staff and it's great to see her still getting involved with the things in Assisted Living. The activities team and care staff work hard to keep everyone engaged and enjoying happy moments.
The support given was excellent all his medical needs were taken care of and the room was perfect for his needs. He was...
The support given was excellent all his medical needs were taken care of and the room was perfect for his needs. He was encouraged to be involved with all the activities/trips, he quickly made friends with other residents and staff. He is now very happy and content and very grateful for all the care and support he has received.
Thank you, our staff work hard to meet the individual needs of our residents. Your step-father is a particular favourite as he is so engaged, happy and kind to all the residents, always cheerful, and very complimentary to the ladies! We are so happy that he is going to remain with us permanently.
Mum has been a resident at Avery for the last 18 months. She has benefited hugely from the environment. It gives her comfort, security, caring staff, good food (and drink!) regular and varied social activities. Regular input from the local GP surgery has addressed health issues promptly. As a...
Mum has been a resident at Avery for the last 18 months. She has benefited hugely from the environment. It gives her comfort, security, caring staff, good food (and drink!) regular and varied social activities. Regular input from the local GP surgery has addressed health issues promptly. As a family we have seen Mum flourish as she enters her 90s. We have nothing but praise for her care.
Thank you and for your ongoing support. Your mum does engage us in some very interesting discussions and really embraces the activities.
My husband has been wonderfully cared for by very professional and caring staff who go beyond what is expected in a very comfortable and stimulating environment. The activities are very good for him.
My husband has been wonderfully cared for by very professional and caring staff who go beyond what is expected in a very comfortable and stimulating environment. The activities are very good for him.
Oh Pam, what a lovely thing to say. We all are very fond of your husband, he is so engaged with the bowls and other activities. We can't wait for him to return. He is so kind it makes it easy for the staff to respond to him.
This place stands out from the others. There is a luxury hotel feel from the moment you walk through the doors. Staff are always friendly and helpful. The rooms are always well cleaned and my grandmother feels very happy and safe here.
This place stands out from the others. There is a luxury hotel feel from the moment you walk through the doors. Staff are always friendly and helpful. The rooms are always well cleaned and my grandmother feels very happy and safe here.
Thank you P, your grandma is a lovely addition to our home, she oozes kindness and calm, she has so many lovely visitors, it makes our work joyous!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 05 October 2026At Sunrise our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.
News (6) & Events (3)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
- 07 Oct 2026Organiser: Westbourne Tower Care Home - Avery Collection
- 06 Nov 2026Organiser: Westbourne Tower Care Home - Avery Collection
- 03 Dec 2026Organiser: Westbourne Tower Care Home - Avery Collection
Awards / Recognitions (19)
- 25 Sep 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Westbourne Tower Care Home - Avery Collection.
Meet the Team (7)

I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a...
I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a brilliant and experienced team who always go above and beyond to make sure that the specific needs of every resident are undertaken every day. It's a lovely place to work and a great place to call home.

I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to...
I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to Reminiscence Coordinator and now Deputy Manager. I am very proud to lead a team, many of whom have been long-service team members, who constantly provide quality care whilst keeping our core values at the forefront of everything we do.
Working at Westbourne is a privilege and we are lucky to support our residents and each other every day.

I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef...
I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef alongside my own business and was asked to take on the managerial role which was an easy transition. I trained and worked in London, Morocco, France and Italy before returning to the UK and settling in Bournemouth. My food specialities are multicultural and the residents love it when I do theme days. I have been a major part of this home being awarded CQC Outstanding, the CQC assessor loved my secret ingredient “ a bit of love”. I run a monthly Dining Committee where residents can influence what is on the menu, likes and dislikes and I love nothing more than walking around the dining room on a daily basis to ensure their wishes have been followed. I like to surprise residents with their favourite dishes, for special occasions. I have to say I love my job and my residents make me smile every day. I am proud to say I work here.

I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are...
I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are the same! We learn so much from our residents- their life history, experiences, likes & dislikes and tailor our activities around them.

I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my...
I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my colleagues deliver every day. No two days are the same; there is always something going on which makes you smile and our residents become part of our extended family. We are committed to filling their days with happy moments.
My role is to market our home and welcome new residents into it, dealing with professionals and family members. Making a significant decision at a critical time is made easy when we have a beautiful product, lovely food, a great activities programme (including minibus outings) and caring staff, all coupled with happy appreciative residents and family members, this is borne out by our positive carehome.co.uk reviews.

I am passionate about person-centred care and ensuring that our residents live their lives as well as they wish, always upholding their wishes and preferences.

I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality...
I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality of life for our residents throughout their dementia journey, while bringing a smile to their faces every day through compassionate and person-centred care.
We believe that every moment matters, and our goal is not only to meet our residents' care needs but also to create meaningful experiences that bring comfort, happiness, and a sense of belonging.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbourne Tower Care Home - Avery Collection to verify any information. View our terms and conditions. Westbourne Tower Care Home - Avery Collection has an Enhanced Service -what an Enhanced Service includes.
