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- Westbourne Tower Care Home - Avery Collection







Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options...
Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. It is pet-friendly, so your four-legged friends can move in too.
A passionate and dedicated team ensure all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the in-house chef or arranging activities for you to enjoy.
Westbourne Tower encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.
The care home is close to the beaches of Bournemouth and Poole, and air, road and rail links (the mainline train station is just five minutes away) are excellent for visiting family and friends. The wider area served by the community includes Poole, Swanage, Dorchester, Weymouth, Shaftesbury and Dorset.
Care Provided by Westbourne Tower Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Westbourne Tower Care Home - Avery Collection to confirm what's included and get a personalised quote:
Please note costs are subject to type of room and assessment/ care needs we can advise re any other funding entitlements you maybe eligible to
The price(s) shown are provided by the care home. Contact Westbourne Tower Care Home - Avery Collection for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Doina Tampu-Ababei (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2022
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome, teas and coffees are complementary, visiting is at any time and there is no need to pre-book.
Parking
- Ample parking spaces on site
Westbourne Tower Care Home - Avery Collection Reviews (298)
Westbourne Tower Care Home - Avery Collection has a Review Score of 10 (9.990) out of 10, based on 41 reviews in the last 2 years.
Over all time Westbourne Tower Care Home - Avery Collection has 298 reviews.
The residents and staff are very helpful. It is comfortable, clean, food is good would recommend Tower care home.
The residents and staff are very helpful. It is comfortable, clean, food is good would recommend Tower care home.
Thankyou, the whole team try very hard to ensure residents families and team colleagues have a good experience. It helps when we have lovely grateful residents like your parents and very supportive family members
My father needed respite care to recover from a fall and being my mother's carer it was great that she could join him and stay in the same room during my father's rehabilitation. The staff are very caring and thoughtful, they have managed to get my father mobile, feeding and washing himself so that...
My father needed respite care to recover from a fall and being my mother's carer it was great that she could join him and stay in the same room during my father's rehabilitation. The staff are very caring and thoughtful, they have managed to get my father mobile, feeding and washing himself so that he can return home and maintain some independence. The cleanliness and attention to detail as well as the administration is excellent, a member of staff offered me so much support helping to get my father discharged from hospital and settling my mother in. The food and meal service is like a hotel, with lots of choice and options to suit the individual. The exercise classes have challenged my parents and the gardens are beautiful to sit in and enjoy. I highly recommend Tower care home.
Thankyou so much for choosing us. Your parents were an absolute delight we all wanted them to stay, but are super pleased that they are able to go home and continue with their lives. Its a credit to all of you that they were recommended or home by neighbours and that they knew so many people in our...
Thankyou so much for choosing us. Your parents were an absolute delight we all wanted them to stay, but are super pleased that they are able to go home and continue with their lives. Its a credit to all of you that they were recommended or home by neighbours and that they knew so many people in our home. Demographic Profiling at its best! I love it that the family are so close and they are super proud of you all. I hope we see you all again.
My father-in-law spent the final few months of his life in the care of the team at Westbourne Tower. We fell in love with the Home from the moment we walked through the door on a recce. The staff and residents alike were happy and engaged and knew instantly that it was the right place for him and...
My father-in-law spent the final few months of his life in the care of the team at Westbourne Tower. We fell in love with the Home from the moment we walked through the door on a recce. The staff and residents alike were happy and engaged and knew instantly that it was the right place for him and us. Ultimately my father-in-law was admitted following a medical emergency and the team managed a stressful (for us) situation without fuss. His room was lovely: light and airy and very large - plenty of room for his pictures, clothes, and various accessories to find space. From the moment he took up residence we knew he was safe, secure and well looked after. The nursing team and carers could not have done more for him or us. We were greeted like family on our visits and they became family to us and to my father-in-law. When he passed it was in the care of people who we trusted. We are thankful we took that first step through the door and my only regret is that star rating stops at 5 not 10.
Bless you, Thankyou so much. Our team are incredible and genuinely love the residents they care for, I am so inspired that you saw the heart of our home and trusted us with this lovely man. I am just sad that we didn't have more quality time with him.You and your wife have done everything you could...
Bless you, Thankyou so much. Our team are incredible and genuinely love the residents they care for, I am so inspired that you saw the heart of our home and trusted us with this lovely man. I am just sad that we didn't have more quality time with him.You and your wife have done everything you could to make his passing a peaceful one, I hope that you are both able to look back and remember the good time.
Hello. Today we visited my mum. My son (her grandson) my grandson (her great grandson) were visiting from Canada. She had such a lovely surprise when her great grandson ran in and gave her a huge cuddle. My sister and partner also joined us for the reunion. Although we hadn't decided what to do for...
At very short notice we asked if it was possible to have some sandwiches for lunch as we were all sat in the conservatory. The catering staff certainly go that extra mile. We were amazed. We had such wonderful sandwiches (including prawns as its mums favourite) we also had lemon drizzle cake and lovely strawberries. The icing on the cake was that we were offered a glass of wine. It made mum feel so special as that is always what she would have done. She loved to cater for her family.
Thankyou to the catering team. You are amazing. Thanks for making my mum so happy.
Thank you. Our dining team always go that extra mile and love to delight our residents, often catering parties in our private dining room at short notice. We never lose sight of the fact that this is our residents home and needs to be treated as such. Family and friends helps to make our home a...
Thank you. Our dining team always go that extra mile and love to delight our residents, often catering parties in our private dining room at short notice. We never lose sight of the fact that this is our residents home and needs to be treated as such. Family and friends helps to make our home a special place. All our food is prepared on site and the cakes for afternoon tea are exceptional we have some very talented bakers in our kitchen.
Westbourne towers staff take a personal approach to their residents, and always seem caring and kind. The atmosphere is warm and friendly and activity is positively encouraged. Facilities such as hairdressing, chiropody and restaurant are all excellent. The room is spacious and well maintained....
Westbourne towers staff take a personal approach to their residents, and always seem caring and kind. The atmosphere is warm and friendly and activity is positively encouraged. Facilities such as hairdressing, chiropody and restaurant are all excellent. The room is spacious and well maintained. Extra care and medical support when needed is handled very professionally. Every effort is made to help residents settle in and live a full and active life.
Thank you for your kind words. The staff do work hard, they are a great bunch, and we are very privileged to employ such kind, caring people. It helps a lot that we have very lovely, supportive families, and grateful residents!
The resident is totally satisfied living at Westbourne Tower. The facility is spacious and spotlessly clean. The management style of administration is first class and the director is to be congratulated on her attention to detail. The food is of an exceptional standard with choice of red or white...
The resident is totally satisfied living at Westbourne Tower. The facility is spacious and spotlessly clean. The management style of administration is first class and the director is to be congratulated on her attention to detail. The food is of an exceptional standard with choice of red or white wine. The service at meal times is excellent. The care provided is friendly yet professional with controlled sympathy administered at a respite level. I am continued to be impressed as the resident is totally happy.
My mom has moved from the midlands, relocating to Dorset and has settled quickly and is feeling at home and made to feel welcome. The staff are excellent, happy to help and very professional. My mum is so happy, safe and in good hands, you have all made a positive difference to my mum and given her...
My mom has moved from the midlands, relocating to Dorset and has settled quickly and is feeling at home and made to feel welcome. The staff are excellent, happy to help and very professional. My mum is so happy, safe and in good hands, you have all made a positive difference to my mum and given her new lease of life. Thank you for the attention to detail, kindness, patience and loving care.
Thank you so much for trusting us with your Mum, we are so thrilled she loves it so much, its great that you are ow being able to see so much of her.
Excellent service by all people working in Westbourne Tower. As a visitor we are made very welcome by all staff members. There are a lot of positive things to say about Westbourne Towers, we have recommended WT to friends. Big thanks from our family.
Excellent service by all people working in Westbourne Tower. As a visitor we are made very welcome by all staff members. There are a lot of positive things to say about Westbourne Towers, we have recommended WT to friends. Big thanks from our family.
Thank you so much for your constant positivity and energy. All of our residents look forwards to your visits, not just your Mum! Your Mum is an absolute delight and has settled in so quickly.
Its an absolute pleasure to know that mum is in a home that is caring, clean and very positive with beautiful people around her who are friendly and go out of their way to make her stay a pleasure.
Its an absolute pleasure to know that mum is in a home that is caring, clean and very positive with beautiful people around her who are friendly and go out of their way to make her stay a pleasure.
Thank you so much, we love seeing the family so engaged with their loved ones and our other residents, you help to continue the one big family feel of our home.
This place is beautiful, full of lovely welcoming staff and very helpful I feel at home already after 1 week. The food excellent. I will have to get something to do my writing on. I will have to get table of something.
This place is beautiful, full of lovely welcoming staff and very helpful I feel at home already after 1 week. The food excellent. I will have to get something to do my writing on. I will have to get table of something.
We are delighted you are so happy here and embracing lots of the lovely activities. So nice to see you now can see your son so regularly.
Westbourne Tower Care Home is a first class care home. From the moment we made a tentative enquiry to actually bringing my mother into care a few days later, my mother and all our family have been treated with great care, respect, empathy and dignity. The home itself is modern and clean, the rooms...
Westbourne Tower Care Home is a first class care home. From the moment we made a tentative enquiry to actually bringing my mother into care a few days later, my mother and all our family have been treated with great care, respect, empathy and dignity. The home itself is modern and clean, the rooms are a good size and well equipped. The care my mother received throughout her stay was excellent. All the staff were helpful and friendly and went out of their way to meet her needs. The food and choice of menu was superb and there are a vast range of daily activities and outings for residents to enjoy. In sum, Westbourne Tower care home is an outstanding care home and I would have no hesitation in recommending it to anyone whose loved ones are no longer able to live independently.
Thank you so much for those lovely words. Our whole team are engaged in making things comfortable for residents and their families. The housekeeping team ensure the cleanliness of our home, the chefs in the kitchen, do bespoke meals if necessary, Activities try to match activities to the individual...
Thank you so much for those lovely words. Our whole team are engaged in making things comfortable for residents and their families. The housekeeping team ensure the cleanliness of our home, the chefs in the kitchen, do bespoke meals if necessary, Activities try to match activities to the individual and of course the care team are so kind and caring. Thank you for trusting your lovely mum to our care.
At Westbourne Tower there are excellent facilities a welcoming atmosphere and the staff at all levels are friendly and helpful. The residents are made to feel totally at home and part of an inclusive family. There is a range of activities to suit the individual requirements of each resident to...
Overall a wonderful well run care home where residents are very happy and feel cherished.
Thankyou for your detailed comments. With the change in the weather we are looking forwards to our beach outings on the mini bus, to our beach hut. The longevity of our staff ensures that our residents feel part of a larger family.
Excellent care provided by all staff that always go the extra mile for our mother. Westbourne Towers is a very warm and friendly care home and offers great facilities for the residents, a clean and well lit home, as my mother says it feels like home.
Excellent care provided by all staff that always go the extra mile for our mother. Westbourne Towers is a very warm and friendly care home and offers great facilities for the residents, a clean and well lit home, as my mother says it feels like home.
Thank you so much, we try our best! Its the residents and their families which make our home feel like home and of course our wonderful staff, who care so much. We are privileged in having longevity in our staff which helps residents feel safe and secure.
Just back from an excellent visit to Westbourne Tower care home. This a special place run by a very caring, skilled and attentive staff. Stepping into Westbourne one is immediately struck by the warmth of the ambience quite apart from the spacious surroundings. It was evident that everyone was...
Just back from an excellent visit to Westbourne Tower care home. This a special place run by a very caring, skilled and attentive staff. Stepping into Westbourne one is immediately struck by the warmth of the ambience quite apart from the spacious surroundings. It was evident that everyone was given superb attention and their needs were met whether medical or social. There were plenty of staff on hand to simply chat to if needed and a wide variety of activities for the residents to pursue should they wish. The home is set in beautifully tended gardens and although the weather didn't permit it was clear that it was lovely resource for the residents to use in more clement days. What also made a lasting impression is how residents were treated as individuals even being allowed to furnish their own rooms. A caring touch. Well done to all concerned.
Thankyou for your lovely comments. We are very proud of what we do and our residents and families help to make our home appealing. Many of our staff and Management have been with us since we opened 19 years ago, we love what we do.
The team at Westbourne Towers have been exceptional in their care of my parents. Unfortunately my father became ill shortly after moving there, and there was a rapid and joined up response to his care. They involved us fully within this we could not have asked or expected any better. There are...
The team at Westbourne Towers have been exceptional in their care of my parents. Unfortunately my father became ill shortly after moving there, and there was a rapid and joined up response to his care. They involved us fully within this we could not have asked or expected any better. There are frequent daily activities, and residents are support to feel at home and to make friends. Every carer, and every member of the team have demonstrated infinite patience, kindness and support.
Thank you, I hope things are starting to settle for you, and we would all love it if your Mum felt she wanted to join in with any of our activities she is Welcome any time, the staff work hard at getting things right.
I came in for two weeks' respite. I have thoroughly enjoyed it, once I found out how it all worked. Room was comfortable and warm. All staff friendly.
I came in for two weeks' respite. I have thoroughly enjoyed it, once I found out how it all worked. Room was comfortable and warm. All staff friendly.
Thank you Lee much appreciated, our team work hard to ensure things go smoothly.
My mother has been in Westbourne Tower since late September 2024. She is very happy and refers to the nursing home as a five-star hotel it's that good. Thank you.
My mother has been in Westbourne Tower since late September 2024. She is very happy and refers to the nursing home as a five-star hotel it's that good. Thank you.
Thank you Jacky, that really is praise indeed, we love all your family's positivity, it brightens our days.
An exceptional care home in all respects. Visitors always made to feel welcome. Stimulating and varied activities. Residents encouraged to stay as active as possible.
An exceptional care home in all respects. Visitors always made to feel welcome. Stimulating and varied activities. Residents encouraged to stay as active as possible.
Thank you for your kind comments. Our activities team and carers work hard to make things fun.
The best home they have ever lived in.
The best home they have ever lived in.
Thank you A, we love having them, from the start they have totally embraced our ethos and all the wonderful activities.
My parents are very well cared for and are happy living here.
My parents are very well cared for and are happy living here.
Thank you. The staff work very hard to make this happen, it helps a lot that we have lovely residents and their families supporting us, Thank you
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 05 October 2026At Sunrise our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.
News (6) & Events (3)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
- 07 Oct 2026Organiser: Westbourne Tower Care Home - Avery Collection
- 06 Nov 2026Organiser: Westbourne Tower Care Home - Avery Collection
- 03 Dec 2026Organiser: Westbourne Tower Care Home - Avery Collection
Awards / Recognitions (19)
- 25 Sep 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Westbourne Tower Care Home - Avery Collection.
Meet the Team (7)

I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a...
I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a brilliant and experienced team who always go above and beyond to make sure that the specific needs of every resident are undertaken every day. It's a lovely place to work and a great place to call home.

I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to...
I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to Reminiscence Coordinator and now Deputy Manager. I am very proud to lead a team, many of whom have been long-service team members, who constantly provide quality care whilst keeping our core values at the forefront of everything we do.
Working at Westbourne is a privilege and we are lucky to support our residents and each other every day.

I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef...
I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef alongside my own business and was asked to take on the managerial role which was an easy transition. I trained and worked in London, Morocco, France and Italy before returning to the UK and settling in Bournemouth. My food specialities are multicultural and the residents love it when I do theme days. I have been a major part of this home being awarded CQC Outstanding, the CQC assessor loved my secret ingredient “ a bit of love”. I run a monthly Dining Committee where residents can influence what is on the menu, likes and dislikes and I love nothing more than walking around the dining room on a daily basis to ensure their wishes have been followed. I like to surprise residents with their favourite dishes, for special occasions. I have to say I love my job and my residents make me smile every day. I am proud to say I work here.

I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are...
I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are the same! We learn so much from our residents- their life history, experiences, likes & dislikes and tailor our activities around them.

I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my...
I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my colleagues deliver every day. No two days are the same; there is always something going on which makes you smile and our residents become part of our extended family. We are committed to filling their days with happy moments.
My role is to market our home and welcome new residents into it, dealing with professionals and family members. Making a significant decision at a critical time is made easy when we have a beautiful product, lovely food, a great activities programme (including minibus outings) and caring staff, all coupled with happy appreciative residents and family members, this is borne out by our positive carehome.co.uk reviews.

I am passionate about person-centred care and ensuring that our residents live their lives as well as they wish, always upholding their wishes and preferences.

I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality...
I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality of life for our residents throughout their dementia journey, while bringing a smile to their faces every day through compassionate and person-centred care.
We believe that every moment matters, and our goal is not only to meet our residents' care needs but also to create meaningful experiences that bring comfort, happiness, and a sense of belonging.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbourne Tower Care Home - Avery Collection to verify any information. View our terms and conditions. Westbourne Tower Care Home - Avery Collection has an Enhanced Service -what an Enhanced Service includes.
