Westbourne Tower Care Home - Avery Collection

We are incredibly impressed by the staff, the home, the atmosphere and overall attention to detail. It has been incredibly reassuring to see how happy Mum is there in person as living abroad, we are not able to see Mum as often as we would like. Thank you all from the bottom of our hearts.

She has a lovely room and enjoys the hospitality and entertainment, which includes quizzes, pianists and lovely garden walks.

Mum seems very happy there.

It has been a very pleasant experience meeting many people who all have their own problems and can share these. The activities and quizzes etc, we enjoy during various meetings are quite challenging but can be good fun. Nice, friendly and helpful staff!

My sister and I have been so very happy with the level of care our mum has received. The atmosphere is really friendly, and the activities are superb. Mum has loved all the love music, singing and the piano player.

My nan has had the most excellent care. She is loved and cared for and has amazing 1-2-1 care. She has been here for five years and has gone from loving the entertainment and food to having puréed food - nothing is too much trouble.

My friend is not end-of-life, but I have seen her through her journey ever since she has been in Signature for the last five years. I've nothing but the greatest admiration, not only for the standard of care to which she's been offered but, more importantly, the singularly compassionate person-centric culture which seems to me to pervade every single member of Singnature's team and which has greatly contributed to me friend becoming part of their family.

The care given is of the very highest standard.

My mother has lived at Signature for the past six months and has serve dementia. I feel that she is being extremely well looked after, and the carers are amazing with her.

I am delighted that Mum and I chose Signature at Westbourne, following the death of my father and Mum no longer being able to cope at home alone. From our initial enquiry, we were made to feel welcome, and all subsequent enquiries regarding moving in were handled sympathetically and with patience. The care staff are obviously happy to be working there - some of them have many years of service - and they treat residents with friendliness and respect. First-class facilities and a full daily programme are a major plus - residents can be as active or as relaxed as they, please. Thank you to the whole team for creating a comfortable safe place for my mum to live.

I live abroad, so it was a wonderful relief to visit and see my mother so at home here. The food is very good, and everyone is so friendly and courteous. Activities available and schedule of events give so many options or just relaxing in the cafe. Highly recommend.

After hunting around and visiting many care homes, we came across Signature at Westbourne Care Home. It stood out above others in many ways. The atmosphere when you walk in is positive, warm and welcoming, in fact, my mother-in-law still thinks she is staying in a posh hotel!

Very nice place and people.

I am thoroughly impressed with the care and attention my friend is receiving at Signature at Westbourne. The staff are knowledgeable and compassionate and go above and beyond to ensure that residents feel comfortable and well cared for. The facilities are top-notch, and the atmosphere is warm and welcoming. I highly recommend this care home to anyone in need of exceptional care.

All aspects of Signature at Westbourne are excellent. Staff and management get 10/10 for their care/support and friendliness. The food always looked great, and every time I visit, it is light and always spotless! I cannot be happier. My mother is a resident here and would fully recommend this care home to friends and family.

An amazing home who are taking great care of my grandmother. As a family, we are so pleased she is there, and all the staff are so friendly. They have fantastic meals, and I had a meal with my grandmother, which I really enjoyed. My grandmother also joins in all of the activities, and there is something for her to do each day; she has a better social life than me! Thank you so much for everything you do for all the residents.

Poor communication from management is an age-old problem.

The home is beautifully decorated and maintained, a variety of meals and snacks are provided, and there is a very good range of activities.

Mum has been in Westbourne for a number of years now, and whilst it has been an emotional experience for me and for the whole family, the peace of mind that Signature brings us, knowing that she is being expertly cared for, is literally god-sent. Signature's staff have a big five stars from all of us! Thank you for the professional and personable service; it's difficult to say in words exactly how grateful we are.

My mother has been a resident at Signature of Westbourne for five years. During this time, the core staff haven’t changed, which I think says a lot about the home. The care is exceptional, the staff really do care and always go above and beyond for Mum; they treat her as if she was one of their own family members. We were really lucky to find Signature of Westbourne and cannot thank them enough for what they do for her.