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- Westbourne Tower Care Home - Avery Collection







Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms dedicated to respite stays following a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options and...
Care Provided by Westbourne Tower Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note costs are subject to type of room and assessment/ care needs
The price(s) shown are provided by the care home. Contact Westbourne Tower Care Home - Avery Collection for full pricing details and T&Cs.
Contact Westbourne Tower Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Doina Tampu-Ababei (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2022
- Number of floors: 4
Room Information
- Single Rooms (73)
- Couples/Companion Rooms (17)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome, teas and coffees are complementary, visiting is at any time and there is no need to pre-book.
Parking
- Ample parking spaces on site
Westbourne Tower Care Home - Avery Collection Reviews (292)
Westbourne Tower Care Home - Avery Collection has a Review Score of 10 (9.988) out of 10, based on 42 reviews in the last 2 years.
Over all time Westbourne Tower Care Home - Avery Collection has 292 reviews.
I have lived here since September. I am very happy. I am learning Bridge, I run the film club and scrabble club, and I love the music. The chef does special meals for me, and everyone is so friendly. It has enabled me to live my life to the full.
Thank you, Jean; we really love you being part of our Signature family. Thank you for all you do in leading the activities and always being a positive influence.
Kindly staff.
He is in the right place - he is well looked after.
Look forward to visiting regularly.
The family are lovely and deserves the best.
So happy that my friend is well cared for.
Thank you, it is always lovely to see you here with your friends enjoying lunch.
The staff are amazing and genuinely care about all of the residents with their positive, friendly attitude.
We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. We look forward to welcoming your mum back in the near future.
Since being with Signature, the care home ground floor has been changed into a fab place with a lovely decor and colour scheme. The residents are happy, and my friend was looking so well and so happy. It brought me joy as a visitor. Tea had been served, and we loved the cake, and everyone was joining in singing to the piano joyfully played full of happy memories. My friend's bedroom also looked homely, and we put fresh roses there for her. New arrangements were agreed to by a doctor for Church visits by our friend.
Oh, June, that is so lovely. Afternoon tea with Piano music is fabulous on a Tuesday, and the ladies bake the cakes on the premises. We are very proud of our new décor; it is definitely something to smile about!
My friend's mum is so so happy. I am humbled by how kind everyone is. The food is amazing, and the activities are interactive, with mini-bus outings three times a week. The dining room is lovely, and the whole home is so clean.
Thank you so much; we are very proud of our lovely home and fabulous staff.
I truly recommend this place!
Thank you for these lovely words, Victoria; it is the staff and our residents who make our home so lovely!
Mum has only been a resident at Signature for a short time before fully resting. The whole experience of settling Mum, meeting new friends and receiving expert care has been phenomenal. My mother simply referred to Signature as a "lovely hotel", and she thoroughly enjoyed her time here. Thank you for all you have done.
Thank you for taking the time to share your mum's experience at Signature at Bagshot. Our care teams are central to everything we do in our home, and your recognition of their passionate and skilled work is fantastic to hear. Thank you for your kind words; these will be shared with the rest of the team.
My mum has been here for only eight weeks. The staff are wonderful and very caring. The food is restaurant standard, with fresh snacks and drinks always on hand. The place looks like a five-star hotel, very clean, with beautiful gardens and loads of entertainment and activities. Could not wish for better for my mum - she loves it.
Thank you, she is a lovely addition to our Signature family. We all enjoy your and your brothers' visits.
My family and I are so happy to have found this amazing home for him. We started with respite care but knew straight away it was perfect for him. All the staff are amazing and so friendly, which makes it such a relaxed environment, and we can leave him with confidence and his needs are cared for. Thank you.
Thank you for taking the time to share your family's experience here at Signature at Westbourne. We take great pride in ensuring we deliver high-quality care and facilities to make a difference in our residents' and their families’ lives.
We were delighted with the caring and special way Sunrise looked after my parents. The care was exceptional! Thank you to the whole team.
They were so well educated and kind to us as visitors and to the elderly people. You could tell they have a good relationship between the carers and the residents.
I only have praise for Signature at Westbourne! My father has been a resident there for a number of years, and the care and attention that he receives from all the staff is exceptional, coupled with the excellent level of catering and rest home facilities. As I live overseas, I am particularly grateful for knowing that my father is safe and in good hands, and above, all is happy.
My aunt's health deteriorated over the course of the year, to the extent we were travelling most weekends to see her as she juggled doctors and hospital appointments. As it became clear she would not be making a recovery, we spoke to the incredible staff at Sunrise Westbourne, who was able to bring her to Sunrise to spend her remaining weeks receiving the best possible care within very easy reach of the family. We could not be more grateful to the expert Sunrise team, who were sensitive and efficient, and went far, far beyond what we would have expected in the circumstances. Thank you!
Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Westbourne – particularly at such a difficult time. Your feedback is important to us, as is the care and well-being of all of our residents. We take great...
Sunrise Westbourne provided end of life care for my mother (in 2015) and also for my father (May-October 2021). I would not hesitate to recommend them. The staff are all excellent and extremely caring, and the room quality and food were also noteworthy. When visiting, my wife and I were always made to feel very welcome by everyone we met.
Firstly, please accept our sincere condolences for your recent losses, and thank you for taking the time to share your experience of Sunrise of Westbourne – particularly at such a difficult time. The team here are so grateful that your parents had such a positive experience of the home, and this...
Lovely home for my English host mother. Very pleased with her stay. Thank you.
Here at Sunrise of Westbourne, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.
I was treated very well during my stay at Sunrise - the food is very good, and I enjoyed all the arranged activities. The staff were very helpful and friendly. I would certainly recommend Sunrise.
Here at Sunrise of Westbourne, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.
I really cannot praise Sunrise enough. Every single person my mother and I encountered was kind, caring, considerate, attentive, professional and compassionate. From the receptionists to the nurses, carers, cleaners, even the handymen and gardeners. The home is immaculately kept with so many small but important extra touches. Faultless.
My mother was only there two months before she passed and was extremely ill, yet she was safe and so well cared for with all her needs from emotional, personal care as well as wonderful nursing care. She was always treated with the utmost dignity and respect during the most difficult time of her life, and I will be eternally grateful.
Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Westbourne – particularly at such a difficult time. The team here are so grateful that your mother had such a positive experience of the home, and this extended to family members and friends.
My sister is very happy.
The team here at Sunrise of Westbourne are pleased that you and your sister are happy with your experience here in our community.
I have been a temporary resident in the Sunrise nursing home since my discharge 14-days from the clinic following surgery for a double heart valve replacement. During my time with Sunrise, I have been most excellently surprised and encouraged to continue my cardiac rehabilitation programme, and U leave tomorrow far more able than when I arrived. Thank you, Sunrise, and your excellent team, for whom I shall always be most grateful.
Thank you for taking the time to review Sunrise of Westbourne. Your feedback is important to us, as is the care and well-being of all of our residents. We are delighted to have your father stay with us and deeply appreciate your positive feedback.
Mum has been in Sunrise for 3-years now and has been expertly, professionally, gently and lovingly supported through every stage of her journey with dementia, with a lot of humour along the way. The facilities are second-to-none, but it’s the staff who really make this place a home. I live overseas, and through the, sometimes terrifying, long haul of Covid, I was relieved and comforted to know that Mum was in the best hands possible to keep her safe, and still feeling loved. I’ll never be able to thank the amazing people here enough. In fact, there were times that I wished I was here myself! I cannot recommend Sunrise highly enough.
We are thrilled with your positive experience and are so glad your Mum has settled in so well to Sunrise of Westbourne. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Westbourne Tower Care Home - Avery Collection.
Awards / Recognitions (18)
- 30 Jan 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Westbourne Tower Care Home - Avery Collection.
Meet the Team (6)

I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a brilliant and experienced team who always go above and beyond to make sure that the specific needs of every resident are undertaken every day. It's a lovely place to work and a great place to call home.

I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to Reminiscence Coordinator and now Deputy Manager. I am very proud to lead a team, many of whom have been long-service team members, who constantly provide quality care whilst keeping our core values at the forefront of everything we do.
Working at Westbourne is a privilege and we are lucky to support our residents and each other every day.

I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef alongside my own business and was asked to take on the managerial role which was an easy transition. I trained and worked in London, Morocco, France and Italy before returning to the UK and settling in Bournemouth. My food specialities are multicultural and the residents love it when I do theme days. I have been a major part of this home being awarded CQC Outstanding, the CQC assessor loved my secret ingredient “ a bit of love”. I run a monthly Dining Committee where residents can influence what is on the menu, likes and dislikes and I love nothing more than walking around the dining room on a daily basis to ensure their wishes have been followed. I like to surprise residents with their favourite dishes, for special occasions. I have to say I love my job and my residents make me smile every day. I am proud to say I work here.

I am delighted to have been recently appointed for this important role, in delivering a varied, stimulating and educational programme for our residents. I like to think outside the box and ongoing feedback from our residents, it enables my talented activity team to deliver, along with our team of amazing volunteers. I bring to the role my experience of managing teams, Interior Design, Floristry, Art, and Teaching and I even played table tennis for Wales! I am inspired by talking to our residents and finding out what they enjoy and what makes them smile, whether that's an entertainer, Tai Chi, Music Therapy, Camera or Theatre Club or 1 to 1 person-centred activities. 110% is put into everything we do here.

I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my colleagues deliver every day. No two days are the same; there is always something going on which makes you smile and our residents become part of our extended family. We are committed to filling their days with happy moments.
My role is to market our home and welcome new residents into it, dealing with professionals and family members. Making a significant decision at a critical time is made easy when we have a beautiful product, lovely food, a great activities programme (including minibus outings) and caring staff, all coupled with happy appreciative residents and family members, this is borne out by our positive carehome.co.uk reviews.

In my personal life, I am married and live in Southbourne. I love the beach, especially in the autumn. In my spare time, I love to read criminal and mystery books and take walks down the beach. I am also an unashamed Harry Potter fan.
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