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Windsor Court offers short-term care, rehabilitation and long-term care for older people, supporting individuals with a range of specialist medical conditions, including dementia, Alzheimer’s, Parkinson’s disease,...
Care Provided by Windsor Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Windsor Court Care Home for full pricing details and T&Cs.
Contact Windsor Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Beritaz Care
- Private Owned
Person in charge
- Katherine Felton (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (42)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (30)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Please call Windsor Court to arrange a visit and the team will be happy to advise on current visiting procedures
Parking
- There is a private car park to the front of the building and plenty of on-street parking nearby.
Windsor Court Care Home Reviews (57)
Windsor Court Care Home has a Review Score of 9.7 (9.673) out of 10, based on 11 reviews in the last 2 years.
Over all time Windsor Court Care Home has 57 reviews.
Every member of staff is friendly and helpful.
I feel fully confident he is receiving the best care possible. He is happy to be here.
Thank you to you all
I came to visit a resident. I was welcomed by a member of staff and he escorted me to a room where my friend was involved in a memory activity. I felt very welcome to join this activity with about 7 residents and an excellent activity leader. After this I joined my friend and 2 other residents for lunch. I had brough my sandwich and carrots and the nice staff made me a cup of tea. We retired to my friend's room until it was time for me to leave. Admin staff ordered me a taxi. I would rate this home as 100%
We all had a wonderful time. Rita really enjoyed herself. The staff were absolutely great and very friendly.
This is the third review and I have to say the good standard is being kept up, so very well done! My mother is happy here so I am happy. Keep it up!
My lovely Dad has been at Windsor Court a few months now, and I continue to be so impressed with the care he's receiving. The staff really shine out, they are absolutely brilliant, and are all so genuinely caring and warm, they always proactively give me updates on my Dad and how he's doing and what he gets up to there, which I really appreciate. He had a nasty fall and was in hospital for weeks and couldn't walk, within 24 hours at Windsor Court he was starting to walk again and he smiled for the first time in a number of weeks.The building is bright and cheerful with lots of light and a beautiful garden, and lots of different common rooms and a couple of rooms where you can dine as an alternative to the main dining room if you're wanting more privacy or just a different setting. There are lots of activities that residents can partake in if they want to, food good and varied and the chef really friendly. Plenty of carers to hand if you need something, a real pleasure to visit.
All the staff are very friendly and extremely helpful, my friend has been very happy since he has been a resident. Rooms are bright and cheering with a lovely garden to be able to walk around and lots of activities available.
The facilities and activities help to provide the mental stimulation needed to maintain good well-being. A good varied menu provides a nutritious diet for all.
The management team are unfailingly helpful with nothing too much trouble and the staff in general are caring and considerate.
What is immediately obvious and of paramount importance was that every member of staff we met was courteous, helpful and smiled. The manager was attentive to any concerns and explained thoroughly company policy and standards. Everyone seemed approachable. The care home itself was spotlessly clean and the decor and furniture was of a very good standard. The care home cared for residents with dementia as well as ordinary residents. Particularly pleasing was easy access to well-tended gardens with tarmac walkways.
My mum has only been at Windsor Court for a week now. Staff have made her feel so welcome into the home and supported her so much with her transition into the new chapter in her life. Mum's bedroom is a beautiful room, lovely and bright and the ensuite is so well equipped. The second floor that Mum is on has been completely refurbished and is beautiful, bright and homely. We looked at many homes for Mum, and Windsor Court came out on top for us. Mum is enjoying the food and the chef is always willing to help. Mum is starting to join in with some of the activities but early days yet. From what I have seen this home is a very well-run home and most of all Mum is happy.
Lovely birthday celebration for my friend on her 90th.
My father has been a resident for over two years. He has always been treated well. The staff go over and above to get to know my father's likes and dislikes. He's a man who likes his own company and amazingly the home have been able to get him to take part in quizzes and other activities. He has also changed his eating habits for the better. Well done Windsor Court, and thank you.
My mother seems to be happy there.
The garden party was a lovely day, everyone had a lovely day. The food was great, the staff are lovely and caring.
The Saturday summer party was a very enjoyable day. The staff were excellent and the food was delicious and all the residents were really happy.
I recently relocated my dad from Eastbourne to Windsor Court and the team have been amazing. From the day he moved in, the staff has been incredible, treating my dad with sensitivity and respect, listening to him but also to us as a family, finding what his needs and interests are, making sure he is well cared for but can maintain his independence with support and dignity. My dad is so happy and relaxed despite this major life change and to see him smiling when we visit is such a relief. He is usually out in the garden, reading his paper, or in one of the activities on offer, all carefully planned. Each member of the team is cheerful and welcoming, they clearly enjoy working together to support the residents. The home itself is bright, clean and comfortable, my dad loves his room and en-suite and choosing what to eat from the delicious home-cooked meals on offer, and we love that he is safe, so happy and well cared for so thank you everyone at Windsor Court, you are brilliant!
I came to visit my father-in-law during the summer party and it was a great experience, the food was lovely, all the staff were very attentive and supportive. I was really impressed with Windsor Court and surprised with the welcoming fun atmosphere. Thank you for your kindness and hospitality.
Right from the beginning (May 2023) I have found the team here to be very friendly and polite. They are all very professional and extremely competent. It's pretty well the same team as we had a year ago. This is not only good for Mum but also says a lot about the care and the high level of staff retention they have.
I picked her up today and she looked so well. The staff are so obviously caring
It is so reassuring to know she is safe. Her clothes were all washed and packed
She had a busy social time. Made some friends. She said to me if I have to stay here again I don't mind. Love her and the team.
I joined my mother for lunch which was fish fingers and chips, which was tasty and nicely presented. Mum had the roast turkey and potatoes and said (as she always does) that the meat was tasty and tender. The atmosphere is always cheerful and bright in the dining room.
What an amazing experience we had visiting our auntie. She has settled so well, the staff are so attentive and nothing is too much trouble. Residents truly live a full life here, with planned enrichment linked to their interests. We couldn't be more grateful and happy with the choice of home.
Thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
- 01 Jun 2026
At Beritaz Care, we are always looking for ways to improve our homes and services, not only to better support our residents but also to have a positive impact on...
- 12 May 2026
We were delighted to attend the 2026 Dorset Care Awards with the Windsor Court Care Home team. We had a fantastic evening at the awards, meeting so many wonderful people...
- 20 Apr 2026
Within our homes, residents get the chance to make lots of new friends, from their fellow residents to members of staff, and even some new pals of the four-legged variety....
There are no upcoming events for Windsor Court Care Home.
Awards / Recognitions (2)
- 23 Apr 2026Recipient: Windsor Court Care Home
- 01 Sep 2025Recipient: Windsor Court Care Home
Accreditations
There are no accreditations posted yet for Windsor Court Care Home.
Meet the Team (13)

I joined Windsor Court as a Senior Care Assistant but within the year progressed to the role of Duty Manager and have now taken on the role of Home Manager, completing my registration in July 2024.
I was inspired and passionate about end-of-life care by my Nan who I cared for at the end of her life. It’s especially important to ensure the emotional side of this journey is very special for everyone concerned and involved and to ensure people receive the best possible care and the utmost dignity when they pass.
I really enjoy working at Windsor Court, I work with a great team where everyone helps each other, there is very good communication and we are just like one big family. The training provided is very good and I receive great support from the entire team.

I have worked at Windsor Court since 2023, but with all the wonderful residents, families and colleagues I have gotten to know, it feels like I have been here much longer.
Since the moment I first stepped into Windsor Court, it broke my preconceptions of what a care home is. It was a warm, friendly environment, I instantly felt welcomed by the staff and residents.
In my role at Windsor Court, I support the Home Manager with daily tasks such as supervisions, staff training and carrying out pre-assessments for potential residents. I also provide support to the team on the floor, helping residents with personal care tasks and supporting with medication administration.
I am so grateful to the management at Windsor Court for enabling me to progress and grow into my current role as Support Manager.

I have been a member of the Windsor Court care team since 2023; however, it feels like a millennium because of the bond that we have developed as a team. In May 2025, I was promoted to the role of Care Manager. Daily, my role at Windsor Court has me working with stakeholders from diverse entities. It is both challenging and exciting to be part of a team that strives to make each and every service user receive the best care. I administer medication to the residents. I interact with other health care professionals; this may involve advocating for our residents so that they receive the best care.
Easily my favourite part about my job is interacting with residents and their relatives. I am fascinated by the wonderful lives they have led. I have the pleasure of being their friend and carer, and I get to hear a lifetime worth of memories and lessons. The teamwork at home is fantastic; I work with wonderful people. Their desire is to share knowledge and experience in a judgment-free zone.

I first joined Windsor Court in February 2022 in the role of Health Care Assistant and within 6 months I was promoted to Senior Care Assistant. I love the family feel at Windsor Court and enjoy making a difference in the lives of others. My job keeps me busy administering medicines to residents, liaising with GP teams and nurses, as well as ensuring the residents’ care plans are kept up to date. No two days are the same at Windsor Court and that variety in my day-to-day experience is something I really like.
I enjoy working with the team at Windsor Court, they are a group of such passionate and caring people and we work well together as a team. I relish in the opportunities provided by Windsor Court and Beritaz Care to progress in my career and develop my skills, it is a wonderful place to work.

I have been a part of the Windsor Court team since November 2023. My role at Windsor Court is Senior Care Assistant, and my career has centred around caring for others for much of my life. At Windsor Court, I am able to spend lots of time with the residents and have lots of interactions with them each day.
My role as Senior Care Assistant is to provide care for our residents, administer medication and to help the residents with their personal care. Safeguarding our residents is a main focus for my role. I also work with the residents to make sure they are taking care of themselves and establish if they need any additional support with things like fluid intake, personal hygiene or oral care. Because of this, I find communication is important in my role and building good relationships with the residents is key.

I have been working in the care team at Windsor Court since August 2022. I moved to the UK just before starting the role. The management at Windsor Court and Beritaz Care were wonderful and really helped me to settle in after my move. Joining the Windsor Court team was like finding a new family in another part of the world. I felt welcomed straight away.
I have been working within the care industry for quite some time, having worked in care homes in Africa before I moved to the UK. Working with the elderly and helping those who cannot help themselves is my passion. I feel good knowing I have made a positive impact on someone’s life. I enjoy having the chance to get to know the residents, spending time chatting and interacting with them, and providing any emotional support they may also need. Seeing how well all of the staff and residents communicate with each other is something I really appreciate about working at Windsor Court.

I have always liked looking after people, knowing I am helping others and making their lives better. I have been a part of the Windsor Court team since March 2025 and really enjoy my job as a Care Assistant.
I very much enjoy what I do; my job is focused on looking after the residents and making sure their needs are met. I have enjoyed having the chance to get to know the residents better. I like listening to their life stories; we have so many interesting conversations, and I have learned a lot from them.
I have found Windsor Court to be a great place to work. It is a very professional work setting, and the home is very well organised. They have created a very friendly and welcoming environment. The team are all great, I am fortunate to have great colleagues to work with each day.

I have been part of the team at Windsor Court Care Home since 2022. I was drawn to the care industry because I wanted a career with purpose. Knowing that my everyday actions, whether big or small, directly enhance someone's independence, dignity, and wellbeing is what inspires me in my role within the care team. In 2026, I was nominated for the Unsung Hero Award at the Dorset Care Awards and was named as a finalist.
As a health care assistant, my daily job involves providing compassionate, hands-on care to help our residents feel comfortable, safe, and supported. A huge part of my role is offering emotional support, whether that’s sharing a conversation or simply being a friendly face to offer reassurance when someone is feeling anxious. There is nothing more rewarding than seeing a resident smile, knowing I am helping them to feel safe.
Through the meaningful relationships I build with the residents, I get to learn who they are beyond their care plans. Every resident has a lifetime of incredible stories and wisdom to share. They all have such a unique sense of humour, and taking a few moments during the day to listen to their stories or share a joke means the world to them—and to me. Seeing their faces light up when I walk into the room, knowing I have made them feel safe, respected, and truly heard, is the most fulfilling part of what I do.

I have been working at Windsor Court for over 20 years, having first joined the team in 2003. I have seen many changes inside the home during this time. Since joining the home, I have been able to achieve NVQ Level 2 and 3 qualifications.
I appreciate the ongoing training that is provided in the home and the opportunities to undertake distance learning courses. I enjoy having the chance to learn new skills and like working as part of a dedicated team. I would recommend Windsor Court to anyone who wants to work in the care industry.

Hi, I have been part of the activities team working at Windsor Court since November 2018. Previously, I worked at another care home managed by Beritaz Care for 2 years.
Applying for an activities organiser's role was a whole new career for me, using skills from my previous life, knowledge and experience. I feel privileged to provide a variety of activities to support resident’s individual interests and hobbies, no two days are the same, and the greatest gift is seeing the residents happy, I am truly able to say I have the best job!
I am part of a team and organisation that really cares about one another, the support and training you receive is very good. If you feel you are ready for a change in career you couldn’t choose a more supportive organisation than the Beritaz Care Group to work for.

My role at Windsor Court involves overseeing the domestic team at the home, who are responsible for making sure that our residents have a clean, tidy and sanitary environment to live in. This includes tasks like checking and cleaning all the rooms in the home, doing the laundry, ironing residents’ clothes and delivering them to their rooms. I am also responsible for checking the COSHH-covered chemicals that we use for cleaning the home and ordering the chemicals as they are needed. These are just some of the tasks I do every day at the home.
I first joined the Windsor Court team in November 2018; it was my first job in the care industry. I have made so many great memories in my time here, getting to know the residents, being involved in the summer parties at the home, and helping to shop for gifts for the residents at Christmas. I love being a part of the Windsor Court team because everyone is so nice and kind to each other; I am lucky to work with such a wonderful team. My favourite part of my job is being able to interact with the residents, it is the affection I feel for the elderly people in the home that makes me so happy to work in this field.

I started working in Windsor Court in August 2011, I hadn’t worked in a care home prior to starting at Windsor Court but I really enjoy working here, it’s a friendly home which is well managed and provides a peaceful environment for the residents.
I have received a great deal of training which hasn’t only improved my knowledge it has helped me to improve my English.
I find working at Windsor Court very enjoyable and a very nice place to work.

I joined the team at Windsor Court in August 2022 as Administrator. Before taking on this role, I had worked for over 6 years as an Industrial Engineer across the manufacturing sector in Venezuela. Although I had limited experience and knowledge about the care industry, my life was forever changed after my grandmother was diagnosed with Alzheimer’s disease in 2015. This event really inspired my interest in the care industry and my decision to pursue this role.
I was fortunate to find a great opportunity at Windsor Court to grow professionally as well as personally. Working within the home has given me the chance to support others, helping them to live a fulfilling life, as well as utilising my skills and knowledge from my previous life experiences.
Frequently Asked Questions about Windsor Court Care Home
What types of Care is Windsor Court Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Windsor Court Care Home have?
There are 42 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Windsor Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Windsor Court Care Home to the centre of Bournemouth?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsor Court Care Home to verify any information. View our terms and conditions. Windsor Court Care Home has an Enhanced Service -more info.