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Windsor Court offers short-term care, rehabilitation and long-term care for older people, supporting individuals with a range of specialist medical conditions, including dementia, Alzheimer’s, Parkinson’s disease,...
Care Provided by Windsor Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Windsor Court Care Home for full pricing details and T&Cs.
Contact Windsor Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Beritaz Care
- Private Owned
Person in charge
- Katherine Felton (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (42)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (30)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Please call Windsor Court to arrange a visit and the team will be happy to advise on current visiting procedures
Parking
- There is a private car park to the front of the building and plenty of on-street parking nearby.
Windsor Court Care Home Reviews (57)
Windsor Court Care Home has a Review Score of 9.7 (9.673) out of 10, based on 11 reviews in the last 2 years.
Over all time Windsor Court Care Home has 57 reviews.
My family would like to express our thanks to the staff of the care home. Our Aunt and Uncle were placed into Windsor court following a lengthy stay in Hospital in 2023.They were welcomed by all and that made a great difference. Sadly my uncle died in hospital following an illness. The home offered to hold a small memorial wake for my uncle. This was arranged for last week and the home staff engaged fully with the family and my aunt in the preparations. Photographs were used to create a memorial slide show of my uncle's life with his wife. Background music was sourced that matched my relative's tastes. A memorial keepsake note was also created. Food and drinks were arranged for the visiting guests. The food was exceptional and even had labels created for some guests who had food intolerances. We all had a very memorable and pleasant afternoon in conversation and thoughts about my aunt and uncle's life together in the Bournemouth area over 50 years. Our thanks to all involved.
From the first moment we moved my mother to Windsor Court up to present time, I can't praise enough the support I received from management and the staff have been beyond imagination. The safety, cleanliness, kindness and everything you can imagine. The best experience and I would recommend this care home to everybody. Thank you very much for everything and your constant support.
We are so happy with the wonderful care and support that our aunt and uncle are receiving at Windsor Court. The staff have enabled them to settle here very quickly, they now refer to you as their home!
Very helpful staff. They are very welcoming and attentive. The administrator was kind and supportive during my visit. I joined for lunch with my friend, and the food was great. I would recommend this care home.
I am so glad I chose Windsor Court Care Home for my husband as the staff are so caring of all the residents. They are very kind and helpful, both to my husband and myself. In his previous care home, I used to worry about him all the time, but at Windsor Court I know I can trust them to do their absolute best all the time, giving me so much peace of mind.
Everyone is very welcoming and caring to only for residents but visitors too. It's a lovely home, with lots of activities and days out for residents, whether they were to be involved or stay in their rooms. Every week, they have one-on-ones with staff. However, my dad has been quite poorly lately and can not move his arms. The staff here have been very patient and caring, and I am so very grateful for this, thank you.
The team are very friendly and taken an interest in Mum and her background to make her feel welcome.
I have always found the staff at Windsor Court to be their greatest asset. Everyone is so kind and caring. Mum has settled here really well and it has given me peace of mind knowing she is being well cared for.
Since my dad arrived here last October 2022 and he has been so happy. He loves the friendliness of everyone. The staff always make us feel so welcome and nothing is too much trouble. Everyone is sensitive to my dad's needs. He loves singing and there is a picture on his door with his name on which he loves. I would highly recommend this home. The activities are very creative too, which Dad loves.
Mum is very fussy with her food and often comments how good it is!
Mum and family are very satisfied, she is treated like family.
I was greeted amazingly by the manager and then introduced to a care assistant who again was amazing.
My mum has been at Windsor Court since June 2022. I have found the staff to be very friendly and caring towards my mum. I was really struggling at first to leave my mum as I did care for her but couldn't continue and I feel my mum is in safe hands. Thank you for what you do for my mum.
Mum is 88 and diagnosed with vascular dementia. She went into Windsor Court Care Home for 2 weeks of respite which enabled me to have a very much-needed break. The Support Manager came to our house to do an assessment of mum's needs - she was warm, friendly and professional in her approach. As this was our first interaction with a care home provider, she was very informative and put our minds at rest by answering all our questions and making the process as easy as possible. From the manager to all the care staff that we encountered, everyone was so positive, helpful and kind and treated Mum with utmost respect and dignity. Mum's room was lovely and bright and had a view overlooking the garden - there were fresh flowers in Mum's room when we arrived and tablecloths and fresh flowers on the dining room tables. Mum's verdict of the care home and staff is that "it was faultless". I heartily recommend Windsor Court Care Home and will use it again.
Mum became a resident of Windsor Court Care Home in January of this year. Mum has been a bit of a challenge as she has been unsettled at times. Mum has needed a lot of support to adjust. Everyone at Windsor Court has taken on this challenge and with joint support and communication, I feel very happy that they are meeting Mum's needs. All the carers are always so friendly and helpful. The activities coordinator goes above and beyond to support and organise fantastic activities for all the residents. I am very happy and satisfied with Mum's care!
Mum was admitted to Windsor Court on 1/8/22. Having looked at various homes - I found Windsor Court by far the best. All the residents seem content, and there's always a good ratio of carers to clients. Mum adjusted very quickly to life at Windsor Court. She particularly enjoys the garden and library and all the activities that are organised. All in all, I'm very satisfied with my choice of home.
At the previous home, she was bed-bound and eating mashed food with little hope of any quality of life. Now at Windsor Court with the support of the amazing staff, she is up in a wheelchair, joining in with activities and eating fish and chips in the dining room! My brother and I are quite simply amazed and very grateful for the progress she has made and to see her smiling and communicating is wonderful with others.
Happily now though, she does seem to be settling in well. The staff are very responsive to any requests and on any occasions where I have met them, they always seem to be very cheerful and helpful. I would certainly recommend the home.
It's in an isolated residential area suited for its function. Good parking area, pleasing exterior, as a former private hotel has ensuite bedrooms and lifts to floors, spacious dining room and kitchen service hatch. Lighting good and small garden as well. Quality of care cannot be faulted and adequate night service. Activities well run by three staff members. Good standard of food and general hygiene. Recommend people to come and see. Prompt management.
I was concerned when my mother needed residential care. She went to Windsor Court from the hospital. I need not have worried; since being there, she has been treated with respect and dignity. Staff are wonderful and so caring. I am always welcomed when I visit, and the lovely staff have become my second family. I feel so happy in the knowledge my mum is well cared for and happy. Thank you, Windsor Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
- 01 Jun 2026
At Beritaz Care, we are always looking for ways to improve our homes and services, not only to better support our residents but also to have a positive impact on...
- 12 May 2026
We were delighted to attend the 2026 Dorset Care Awards with the Windsor Court Care Home team. We had a fantastic evening at the awards, meeting so many wonderful people...
- 20 Apr 2026
Within our homes, residents get the chance to make lots of new friends, from their fellow residents to members of staff, and even some new pals of the four-legged variety....
There are no upcoming events for Windsor Court Care Home.
Awards / Recognitions (2)
- 23 Apr 2026Recipient: Windsor Court Care Home
- 01 Sep 2025Recipient: Windsor Court Care Home
Accreditations
There are no accreditations posted yet for Windsor Court Care Home.
Meet the Team (13)

I joined Windsor Court as a Senior Care Assistant but within the year progressed to the role of Duty Manager and have now taken on the role of Home Manager, completing my registration in July 2024.
I was inspired and passionate about end-of-life care by my Nan who I cared for at the end of her life. It’s especially important to ensure the emotional side of this journey is very special for everyone concerned and involved and to ensure people receive the best possible care and the utmost dignity when they pass.
I really enjoy working at Windsor Court, I work with a great team where everyone helps each other, there is very good communication and we are just like one big family. The training provided is very good and I receive great support from the entire team.

I have worked at Windsor Court since 2023, but with all the wonderful residents, families and colleagues I have gotten to know, it feels like I have been here much longer.
Since the moment I first stepped into Windsor Court, it broke my preconceptions of what a care home is. It was a warm, friendly environment, I instantly felt welcomed by the staff and residents.
In my role at Windsor Court, I support the Home Manager with daily tasks such as supervisions, staff training and carrying out pre-assessments for potential residents. I also provide support to the team on the floor, helping residents with personal care tasks and supporting with medication administration.
I am so grateful to the management at Windsor Court for enabling me to progress and grow into my current role as Support Manager.

I have been a member of the Windsor Court care team since 2023; however, it feels like a millennium because of the bond that we have developed as a team. In May 2025, I was promoted to the role of Care Manager. Daily, my role at Windsor Court has me working with stakeholders from diverse entities. It is both challenging and exciting to be part of a team that strives to make each and every service user receive the best care. I administer medication to the residents. I interact with other health care professionals; this may involve advocating for our residents so that they receive the best care.
Easily my favourite part about my job is interacting with residents and their relatives. I am fascinated by the wonderful lives they have led. I have the pleasure of being their friend and carer, and I get to hear a lifetime worth of memories and lessons. The teamwork at home is fantastic; I work with wonderful people. Their desire is to share knowledge and experience in a judgment-free zone.

I first joined Windsor Court in February 2022 in the role of Health Care Assistant and within 6 months I was promoted to Senior Care Assistant. I love the family feel at Windsor Court and enjoy making a difference in the lives of others. My job keeps me busy administering medicines to residents, liaising with GP teams and nurses, as well as ensuring the residents’ care plans are kept up to date. No two days are the same at Windsor Court and that variety in my day-to-day experience is something I really like.
I enjoy working with the team at Windsor Court, they are a group of such passionate and caring people and we work well together as a team. I relish in the opportunities provided by Windsor Court and Beritaz Care to progress in my career and develop my skills, it is a wonderful place to work.

I have been a part of the Windsor Court team since November 2023. My role at Windsor Court is Senior Care Assistant, and my career has centred around caring for others for much of my life. At Windsor Court, I am able to spend lots of time with the residents and have lots of interactions with them each day.
My role as Senior Care Assistant is to provide care for our residents, administer medication and to help the residents with their personal care. Safeguarding our residents is a main focus for my role. I also work with the residents to make sure they are taking care of themselves and establish if they need any additional support with things like fluid intake, personal hygiene or oral care. Because of this, I find communication is important in my role and building good relationships with the residents is key.

I have been working in the care team at Windsor Court since August 2022. I moved to the UK just before starting the role. The management at Windsor Court and Beritaz Care were wonderful and really helped me to settle in after my move. Joining the Windsor Court team was like finding a new family in another part of the world. I felt welcomed straight away.
I have been working within the care industry for quite some time, having worked in care homes in Africa before I moved to the UK. Working with the elderly and helping those who cannot help themselves is my passion. I feel good knowing I have made a positive impact on someone’s life. I enjoy having the chance to get to know the residents, spending time chatting and interacting with them, and providing any emotional support they may also need. Seeing how well all of the staff and residents communicate with each other is something I really appreciate about working at Windsor Court.

I have always liked looking after people, knowing I am helping others and making their lives better. I have been a part of the Windsor Court team since March 2025 and really enjoy my job as a Care Assistant.
I very much enjoy what I do; my job is focused on looking after the residents and making sure their needs are met. I have enjoyed having the chance to get to know the residents better. I like listening to their life stories; we have so many interesting conversations, and I have learned a lot from them.
I have found Windsor Court to be a great place to work. It is a very professional work setting, and the home is very well organised. They have created a very friendly and welcoming environment. The team are all great, I am fortunate to have great colleagues to work with each day.

I have been part of the team at Windsor Court Care Home since 2022. I was drawn to the care industry because I wanted a career with purpose. Knowing that my everyday actions, whether big or small, directly enhance someone's independence, dignity, and wellbeing is what inspires me in my role within the care team. In 2026, I was nominated for the Unsung Hero Award at the Dorset Care Awards and was named as a finalist.
As a health care assistant, my daily job involves providing compassionate, hands-on care to help our residents feel comfortable, safe, and supported. A huge part of my role is offering emotional support, whether that’s sharing a conversation or simply being a friendly face to offer reassurance when someone is feeling anxious. There is nothing more rewarding than seeing a resident smile, knowing I am helping them to feel safe.
Through the meaningful relationships I build with the residents, I get to learn who they are beyond their care plans. Every resident has a lifetime of incredible stories and wisdom to share. They all have such a unique sense of humour, and taking a few moments during the day to listen to their stories or share a joke means the world to them—and to me. Seeing their faces light up when I walk into the room, knowing I have made them feel safe, respected, and truly heard, is the most fulfilling part of what I do.

I have been working at Windsor Court for over 20 years, having first joined the team in 2003. I have seen many changes inside the home during this time. Since joining the home, I have been able to achieve NVQ Level 2 and 3 qualifications.
I appreciate the ongoing training that is provided in the home and the opportunities to undertake distance learning courses. I enjoy having the chance to learn new skills and like working as part of a dedicated team. I would recommend Windsor Court to anyone who wants to work in the care industry.

Hi, I have been part of the activities team working at Windsor Court since November 2018. Previously, I worked at another care home managed by Beritaz Care for 2 years.
Applying for an activities organiser's role was a whole new career for me, using skills from my previous life, knowledge and experience. I feel privileged to provide a variety of activities to support resident’s individual interests and hobbies, no two days are the same, and the greatest gift is seeing the residents happy, I am truly able to say I have the best job!
I am part of a team and organisation that really cares about one another, the support and training you receive is very good. If you feel you are ready for a change in career you couldn’t choose a more supportive organisation than the Beritaz Care Group to work for.

My role at Windsor Court involves overseeing the domestic team at the home, who are responsible for making sure that our residents have a clean, tidy and sanitary environment to live in. This includes tasks like checking and cleaning all the rooms in the home, doing the laundry, ironing residents’ clothes and delivering them to their rooms. I am also responsible for checking the COSHH-covered chemicals that we use for cleaning the home and ordering the chemicals as they are needed. These are just some of the tasks I do every day at the home.
I first joined the Windsor Court team in November 2018; it was my first job in the care industry. I have made so many great memories in my time here, getting to know the residents, being involved in the summer parties at the home, and helping to shop for gifts for the residents at Christmas. I love being a part of the Windsor Court team because everyone is so nice and kind to each other; I am lucky to work with such a wonderful team. My favourite part of my job is being able to interact with the residents, it is the affection I feel for the elderly people in the home that makes me so happy to work in this field.

I started working in Windsor Court in August 2011, I hadn’t worked in a care home prior to starting at Windsor Court but I really enjoy working here, it’s a friendly home which is well managed and provides a peaceful environment for the residents.
I have received a great deal of training which hasn’t only improved my knowledge it has helped me to improve my English.
I find working at Windsor Court very enjoyable and a very nice place to work.

I joined the team at Windsor Court in August 2022 as Administrator. Before taking on this role, I had worked for over 6 years as an Industrial Engineer across the manufacturing sector in Venezuela. Although I had limited experience and knowledge about the care industry, my life was forever changed after my grandmother was diagnosed with Alzheimer’s disease in 2015. This event really inspired my interest in the care industry and my decision to pursue this role.
I was fortunate to find a great opportunity at Windsor Court to grow professionally as well as personally. Working within the home has given me the chance to support others, helping them to live a fulfilling life, as well as utilising my skills and knowledge from my previous life experiences.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsor Court Care Home to verify any information. View our terms and conditions. Windsor Court Care Home has an Enhanced Service -more info.