






Chalgrove Care and Nursing Home in Poole provides affordable high-quality residential, nursing, dementia, respite, end-of-life and palliative care for older people.
CQC has given Chalgrove a rating of ‘good’ right across the board (January 2018).
There are several lounges and dining areas throughout the home, plus a large, sunny conservatory overlooking the garden. The smaller first-floor lounge is a good spot for quieter activities and reminiscing, or for when family and friends...
Care Provided by Chalgrove Care and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Chalgrove Care and Nursing Home for full pricing details and T&Cs.
Contact Chalgrove Care and Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Frances Weeks(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (21)
Visiting
- Visitors welcome anytime
Chalgrove Care and Nursing Home Reviews (68)
Chalgrove Care and Nursing Home has a Review Score of 9.5 (9.482) out of 10, based on 18 reviews in the last 2 years.
Over all time Chalgrove Care and Nursing Home has 68 reviews.
Lovely staff, always welcoming. Good accommodation and location.
Thank you for your review. We are pleased you feel welcomed and we are able to offer your father a good quality of care in our lovely home.
When Mum first arrived she was very unhappy and anxious. She is now very settled and happy. Staff are lovely and caring and always happy to let you know how she is.
Thank you for your review. We are glad your mother has managed to settle in now and she is cared for well.
Pleased with the care of nursing, the home is kept nice and clean. Food is good and is always with each person in mind, for their needs. The staff are friendly and show kindness towards everyone. I have no concerns for my mother's wellbeing and am happy for her to remain here.
Thank you for your review. We are pleased that you are more than satisfied with the high quality of care we are providing to your mother and that she enjoys living in our home. Please follow our Facebook page should you wish to see updates and photos direct from the home.
The staff are very friendly and caring. The nurses pay a lot of attention to what my Grandma needs, this is often a tea and cake trolley, and the care home is secure and has a friendly atmosphere.
Thank you for your kind review. We are glad your grandad is happy here at Chalgrove. We pride ourselves on the quality of care we provide and the personalised support we are able to offer. Please like our Facebook page to receive updates and photos from the home.
I found Chalgrove to be excellent - a very happy atmosphere and happy staff. When visiting at any time during the day I always found my relative to be extremely well cared for, bodily scrupulously clean, as was her room and bedding. I could not recommend Chalgrove Home enough everything was first-class. In fact, if ever it was necessary for me to enter such an establishment this is the only place I would be happy with.
Mum has been in Chalgrove now for nearly eighteen months. She has dementia, cannot walk and needs help feeding. I have nothing but praise for the staff at Chalgrove. My mum is treated with dignity and respect and she is shown such kindness by everyone. She enjoys the food and entertainment. There are always plenty of activities, crafts and various musical entertainers. Mum’s behaviour can be challenging at times but she is always shown such care and compassion. I have no hesitation in recommending Chalgrove.
The staff at Chalgrove thank you for your lovely review. It is really good to hear that staff at Chalgrove treat your Mum with dignity and respect. This is something we feel passionate about at Chalgrove, whatever a person's needs may be.
I have found the staff to be very professional and very friendly. They have been brilliant with my stepmother. The care home itself is very homely and clean which has helped with my stepmother settling in as well as he has. Also, the security to the home is excellent.
Thank you very much for your lovely review. It really is appreciated. I am glad you feel confident that Chalgrove staff are friendly and professional. We do endeavour to give each person who stays with us at Chalgrove the best possible care, companionship and 'family' feel, so they will be happy to say that Chalgrove is their home.
I would choose the excellent care at Chalgrove over more expensive homes every time. I want to thank the staff from the bottom of heart for giving me peace of mind that Mum was in the best place possible during her final years.
Thank you Marilyn, for you very kind words. Your mother was very much part of the family here at Chalgrove and is very dearly missed.
For the past 6 months my husband has been a resident at Chalgrove. I cannot find any faults, everybody has shown him courtesy, respect and above all great care, as they have to me on visiting.
My wife has been a residnet for the last 6 months. She suffers from vascular dementia but has been treated with care and understadning by the staff of carers during the whole of that time. My wife is incontinent from time to time but her condition is treated cheerfully by staff at all incidents.
The care my friend has at Chalgrove is second to none. The staff are dedicated, friendly and understanding, absolutely well done to all at Chalgrove.
Thank you for your kind words. All the team at Chalgrove are very dedicated.
Excellent care home - the staff are so caring and nothing is too much trouble. My Mum is so happy. She tells me she wishes she moved here years ago!
The atmosphere has also improved.
My only recommendation would be for a bit more activities.
Staff and residents are friendly and helpful. Lovely room.
My mother has been in Chalgrove since August 2018. The staff and management have been helpful, supportive and very caring. Mum has been a difficult individual to deal with at times and has struggled to come to terms with her new surroundings. I am satisfied that Mum is receiving excellent care and I would not hesitate to recommend Chalgrove to family and friends.
My mother of 96 years was sent to Chalgrove Care and Nursing Home as she has Alzheimer's and went off her legs.
We cannot speak highly enough of the staff, who were not only very caring to her and interacted with her as best as they could, but they also took the time to speak to my wife and I about how she had been each day, this was without prompting, we didn't have to ask.
Thanks for all the support and helping us through a very emotional time in our lives.
The staff here are caring, enabling and friendly, I’m so pleased I found a home that she’s happy in, she tells me often how lovely they all are and particularly that the ‘man who does the cooking’ is great (the chef) and he comes to talk to her about what she likes.
My mum has been a resident for two months now and I cannot fault the care she has been given. The staff are polite, friendly and nothing is too much for them. They understand mum's needs and everything is done to make mum comfortable and with no fuss. Mum feels safe here. Our family can now be relieved that our mum is in safe hands and happy that our dad can visit every day.
We have beautiful scenery here and especially during the summer months, it has been wonderful to be able to get down to the beach and even to paddle along the edge of the water. The only disadvantage for me is there are no shops I can get to without a very long walk.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Manager at Chalgrove
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