Chalgrove Care and Nursing Home in Poole provides affordable high-quality residential, nursing, dementia, respite, end-of-life and palliative care for older people.
CQC has given Chalgrove a rating of ‘good’ right across the board (January 2018).
There are several lounges and dining areas throughout the home, plus a large, sunny conservatory overlooking the garden. The smaller first-floor lounge is a good spot for quieter activities and reminiscing, or for when family and friends...
Chalgrove Care and Nursing Home in Poole provides affordable high-quality residential, nursing, dementia, respite, end-of-life and palliative care for older people.
CQC has given Chalgrove a rating of ‘good’ right across the board (January 2018).
There are several lounges and dining areas throughout the home, plus a large, sunny conservatory overlooking the garden. The smaller first-floor lounge is a good spot for quieter activities and reminiscing, or for when family and friends come to visit.
Chalgrove has a lovely large secure lawned garden and enclosed paved courtyards, with plenty of room to sit out on sunny days.
Residents and visitors are welcome to use the free Chalgrove Wi-Fi.
The bedrooms at Chalgrove are in two wings: Edwardian, where nursing care is provided, and Tudor, the residential building.
Across the two wings, there are 57 bedrooms, three of which can accommodate couples. All bedrooms have an en-suite or washbasin in the room.
Many of the bedrooms look out onto the garden, and lots of the ground-floor bedrooms have direct garden access.
Residents are encouraged to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home, and provide extra stimulation and time for reminiscence.
Contact Chalgrove Care and Nursing Home to confirm what's included and get a personalised quote:
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Chalgrove Care and Nursing Home for full pricing details and T&Cs.
Chalgrove Care and Nursing Home has a Review Score of 9.6 (9.617) out of 10, based on 21 reviews in the last 2 years.
Over all time Chalgrove Care and Nursing Home has 72 reviews.
Overall, I found the staff to be friendly and efficient. The main meals were, in my opinion, too small. Breakfast was sometimes a bit cold. The knives I found to be almost blunt and I struggled to cut through toast and bacon.
Overall, I found the staff to be friendly and efficient. The main meals were, in my opinion, too small. Breakfast was sometimes a bit cold. The knives I found to be almost blunt and I struggled to cut through toast and bacon.
Many thanks for taking the time to provide us with this feedback. We are really pleased to hear you found the team at Chalgrove friendly and efficient. Thank you for this feedback regarding your mealtime experience. We take this feedback very seriously and have looked into each point, along with...
Many thanks for taking the time to provide us with this feedback. We are really pleased to hear you found the team at Chalgrove friendly and efficient. Thank you for this feedback regarding your mealtime experience. We take this feedback very seriously and have looked into each point, along with the kitchen team. We have reviewed the breakfast delivery and resolved the issue with the use of a hot trolley.
A big thank you to all the staff in Edwardian House who looked after our 104-year-old mum with such kindness in her final weeks, it was much appreciated and a relief for those of us who live far afield to know she was in safe hands. Can we say an especial thanks to a young male events organiser for...
I sent an email to the manager which stated we would like to put on record our thanks for everything you and your staff did for Mum, she was very happy with her care and the attentiveness of your staff. On the various visits and many phone calls we made to enquire on Mum’s welfare, we found the staff to be extremely helpful, caring, knowledgeable about Mum’s condition. We left some sweets, biscuits and a thank you card with our honest opinions. Happy to recommend you.
I am very impressed with how clean and tidy the home is and it does not smell at all. My mum's room is clean and tidy and mum is always clean with clean bedding and she is happy there. The staff are kind and helpful and they feel like an extended family. Very happy.
I am very impressed with how clean and tidy the home is and it does not smell at all. My mum's room is clean and tidy and mum is always clean with clean bedding and she is happy there. The staff are kind and helpful and they feel like an extended family. Very happy.
Thank you for your kind words, Sandra. We will pass this on to the team at Chalgrove.
Very caring and helpful.
Very caring and helpful.
Thank you, Nick. Glad to hear you feel this way. We will pass on your comments to the team.
Lovely staff, always welcoming. Good accommodation and location.
Lovely staff, always welcoming. Good accommodation and location.
Thank you for your review. We are pleased you feel welcomed and we are able to offer your father a good quality of care in our lovely home.
When Mum first arrived she was very unhappy and anxious. She is now very settled and happy. Staff are lovely and caring and always happy to let you know how she is.
When Mum first arrived she was very unhappy and anxious. She is now very settled and happy. Staff are lovely and caring and always happy to let you know how she is.
Thank you for your review. We are glad your mother has managed to settle in now and she is cared for well.
Pleased with the care of nursing, the home is kept nice and clean. Food is good and is always with each person in mind, for their needs. The staff are friendly and show kindness towards everyone. I have no concerns for my mother's wellbeing and am happy for her to remain here.
Pleased with the care of nursing, the home is kept nice and clean. Food is good and is always with each person in mind, for their needs. The staff are friendly and show kindness towards everyone. I have no concerns for my mother's wellbeing and am happy for her to remain here.
Thank you for your review. We are pleased that you are more than satisfied with the high quality of care we are providing to your mother and that she enjoys living in our home. Please follow our Facebook page should you wish to see updates and photos direct from the home.
The staff are very friendly and caring. The nurses pay a lot of attention to what my Grandma needs, this is often a tea and cake trolley, and the care home is secure and has a friendly atmosphere.
The staff are very friendly and caring. The nurses pay a lot of attention to what my Grandma needs, this is often a tea and cake trolley, and the care home is secure and has a friendly atmosphere.
Thank you for your kind review. We are glad your grandad is happy here at Chalgrove. We pride ourselves on the quality of care we provide and the personalised support we are able to offer. Please like our Facebook page to receive updates and photos from the home.
I found Chalgrove to be excellent - a very happy atmosphere and happy staff. When visiting at any time during the day I always found my relative to be extremely well cared for, bodily scrupulously clean, as was her room and bedding. I could not recommend Chalgrove Home enough everything was...
I found Chalgrove to be excellent - a very happy atmosphere and happy staff. When visiting at any time during the day I always found my relative to be extremely well cared for, bodily scrupulously clean, as was her room and bedding. I could not recommend Chalgrove Home enough everything was first-class. In fact, if ever it was necessary for me to enter such an establishment this is the only place I would be happy with.
Mum has been in Chalgrove now for nearly eighteen months. She has dementia, cannot walk and needs help feeding. I have nothing but praise for the staff at Chalgrove. My mum is treated with dignity and respect and she is shown such kindness by everyone. She enjoys the food and entertainment. There...
Mum has been in Chalgrove now for nearly eighteen months. She has dementia, cannot walk and needs help feeding. I have nothing but praise for the staff at Chalgrove. My mum is treated with dignity and respect and she is shown such kindness by everyone. She enjoys the food and entertainment. There are always plenty of activities, crafts and various musical entertainers. Mum’s behaviour can be challenging at times but she is always shown such care and compassion. I have no hesitation in recommending Chalgrove.
The staff at Chalgrove thank you for your lovely review. It is really good to hear that staff at Chalgrove treat your Mum with dignity and respect. This is something we feel passionate about at Chalgrove, whatever a person's needs may be.
I have found the staff to be very professional and very friendly. They have been brilliant with my stepmother. The care home itself is very homely and clean which has helped with my stepmother settling in as well as he has. Also, the security to the home is excellent.
I have found the staff to be very professional and very friendly. They have been brilliant with my stepmother. The care home itself is very homely and clean which has helped with my stepmother settling in as well as he has. Also, the security to the home is excellent.
Thank you very much for your lovely review. It really is appreciated. I am glad you feel confident that Chalgrove staff are friendly and professional. We do endeavour to give each person who stays with us at Chalgrove the best possible care, companionship and 'family' feel, so they will be happy to say that Chalgrove is their home.
My mum entered Chalgrove in December 2012 from hospital. She had been diagnosed with vascular dementia and couldn't get out of bed. I thought at the time she was close to death and unlikely to walk again. A few weeks later I was surprised to find her sitting in the communal lounge after...
I would choose the excellent care at Chalgrove over more expensive homes every time. I want to thank the staff from the bottom of heart for giving me peace of mind that Mum was in the best place possible during her final years.
Thank you Marilyn, for you very kind words. Your mother was very much part of the family here at Chalgrove and is very dearly missed.
For the past 6 months my husband has been a resident at Chalgrove. I cannot find any faults, everybody has shown him courtesy, respect and above all great care, as they have to me on visiting.
For the past 6 months my husband has been a resident at Chalgrove. I cannot find any faults, everybody has shown him courtesy, respect and above all great care, as they have to me on visiting.
My wife has been a residnet for the last 6 months. She suffers from vascular dementia but has been treated with care and understadning by the staff of carers during the whole of that time. My wife is incontinent from time to time but her condition is treated cheerfully by staff at all incidents.
My wife has been a residnet for the last 6 months. She suffers from vascular dementia but has been treated with care and understadning by the staff of carers during the whole of that time. My wife is incontinent from time to time but her condition is treated cheerfully by staff at all incidents.
The care my friend has at Chalgrove is second to none. The staff are dedicated, friendly and understanding, absolutely well done to all at Chalgrove.
The care my friend has at Chalgrove is second to none. The staff are dedicated, friendly and understanding, absolutely well done to all at Chalgrove.
Thank you for your kind words. All the team at Chalgrove are very dedicated.
Excellent care home - the staff are so caring and nothing is too much trouble. My Mum is so happy. She tells me she wishes she moved here years ago!
Excellent care home - the staff are so caring and nothing is too much trouble. My Mum is so happy. She tells me she wishes she moved here years ago!
The atmosphere has also improved.
The atmosphere has also improved.
Mum came to Chalgrove due to safeguarding concerns raised by neighbours of her home environment. Mum has taken a while to settle in due to memory issues but the staff have been wonderful in making sure mum felt comfortable and welcome. She has gained weight, us always clean and tidy and warm and...
My only recommendation would be for a bit more activities.
Staff and residents are friendly and helpful. Lovely room.
Staff and residents are friendly and helpful. Lovely room.
My mother has been in Chalgrove since August 2018. The staff and management have been helpful, supportive and very caring. Mum has been a difficult individual to deal with at times and has struggled to come to terms with her new surroundings. I am satisfied that Mum is receiving excellent care and...
My mother has been in Chalgrove since August 2018. The staff and management have been helpful, supportive and very caring. Mum has been a difficult individual to deal with at times and has struggled to come to terms with her new surroundings. I am satisfied that Mum is receiving excellent care and I would not hesitate to recommend Chalgrove to family and friends.
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