Chalgrove Care and Nursing Home

As a family we are delighted that Mum is in Chalgrove, the best place for her in the circumstances.

My nephew shares communications relevant to his fathers care - these are clear, straight forward and honest. I feel my brother is safe and in the best place.

5 stars all round.

The nursing staff are exceptional, caring and experienced. They also cared for my son and I during the process which made visits to my husband easier to cope with, particularly towards the end. Ancillary staff were so caring too and despite the pressure and time constraints they cope with always made time to check on us all. We could not have been led to a better place for end of life care for a loved one and it is so very much appreciated and valued. Thank you.

Thank you to the entire team for your professionalism, compassion, and commitment. Your hard work is greatly appreciated, and I would highly recommend this care home to anyone looking for outstanding care.

I can't thank them enough.

2 week respite care for my dad at Chalgrove Care and Nursing Home. Amazing staff, caring and professional. Nice comfortable surroundings, clean & tidy. Dad looked after very well. Thank you from our whole family.

I am very happy with the care that my mum has received. The physical environment, lounge, dining area and room are very pleasing. It has a warm feel about the place. My mum loves sitting in the lovely garden when sunny. The activity staff are amazing as well as the nurses who all try to encourage my mum to take part.

My mum is now a resident at Chalgrove and has been for the last 6 weeks. Sadly after fracturing her hip twice and several hospital admissions mum's needs couldn't be managed at home any longer as she now needed 24 hour care. Mum has settled in really well and says she feels safe and happy at Chalgrove. All the staff are friendly, supportive to mum's needs and for us as a family it gives us a piece of mind she is being well looked after.

First time I have been to this home. Very pleasant and friendly place. Would recommend.

Although my father has only been at Chalgrove for a few weeks and settling in. What I have noticed the management and staff take on board and implement my father's care needs. Which I am extremely pleased about.

The care given was excellent. Was very concerned about the entrance as there is no rail to hold on. The shower didn't work in the bathroom so had to be taken to another one.

Dad moved into Chalgrove in September. Management and staff could not be more kind, caring and supportive to help a smooth transition from home. His room is light, airy and cosy. With the support, in particular, of the maintenance manager it was soon feeling homely and comfortable. Dad's medical and care needs are well looked after with sympathetic attention. Food is one of Dad's pleasures. The choice and variety is excellent with refreshments served throughout the day. The main enjoyment for Dad is sport. The maintenance manager went above and beyond to support us to transfer his sky package (this proved much more challenging than expected). The maintenance manager spent a lot of time assisting us with this, recognising how important it was in Dad's settling in process. We cannot thank him enough. As a family we are thankful that Dad's safety, health and well-being are in such good hands.

My mum was placed into the care of Chalgrove from hospital. She became calmer once she settled & although she was only with them for just over 2 weeks, our family are so grateful for the care & dedication of the staff who looked after mum until she passed away. It is such a warm & friendly home.

My mum has been living at the Edwardian side of Chalgrove Nursing and Care Home for some time now, and I can't thank the team enough for the care and compassion they've shown - not just to her, but to us as a family too.

She moved in following a series of strokes, and her needs have understandably become more complex over time. The staff have handled everything with a level of professionalism, kindness, and patience that has been so reassuring. From personal care to making sure she feels emotionally supported, they've made a real difference to her quality of life.

What I also want to acknowledge is how they've supported us as a family. Let's just say the family dynamic isn't always straightforward, but the team have always remained friendly, understanding, and helpful - never judging, always trying to do the right thing for Mum. That kind of empathy goes a long way and hasn't gone unnoticed. Would highly recommend

I visited almost every day and was treated as part of the Chalgrove family.

The care was very good, the carers and nurses were all very caring and considerate to my mother, she was very well. I know the home put on daily activities, the ones I knew about were always very good, but my mother did not attend activities on a daily basis, as she was bedridden most of the time. The staff did hoist my mother in and out of bed, but eventually she was to frail for that to happen unfortunately

Dreadful place. My stepmum was placed here further to being hospitalised Feb 2024. She had Alzheimer's and had lost the ability to walk, feed herself or communicate. My father chose a room on the ground floor but was persuaded to change to a room on the 1st floor as was told bigger room would allow them to get a hoist in so she could get to lounge/dining room. She never left the room once in the 3 months she was there! Her view was the side of a wardrobe. She had no care and her condition rapidly deteriorated. Always thirsty when we visited. Had to get SS involved to get her moved out before she died there. Moved to a great home in the end where she improved and was treated with dignity and respect.

Its such a relief to know that mum is happy and well looked after in her forever home. The staff and management are caring, friendly and professional. Mum enjoys the activities, entertainment and her days out. Charlgrove is very homely, clean and tidy. I have no concerns or complaints. Charlgrove, thank you.

Beautiful place, lovely staff. All committed to the care of the residents and their family. My mum was happy being a resident at Chalgrove Care and Nursing Home as all of the staff were very caring and supportive of my mum's needs.