






Chalgrove Care and Nursing Home in Poole provides affordable high-quality residential, nursing, dementia, respite, end-of-life and palliative care for older people.
CQC has given Chalgrove a rating of ‘good’ right across the board (January 2018).
There are several lounges and dining areas throughout the home, plus a large, sunny conservatory overlooking the garden. The smaller first-floor lounge is a good spot for quieter activities and reminiscing, or for when family and friends...
Care Provided by Chalgrove Care and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Chalgrove Care and Nursing Home for full pricing details and T&Cs.
Contact Chalgrove Care and Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Frances Weeks(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (21)
Visiting
- Visitors welcome anytime
Chalgrove Care and Nursing Home Reviews (68)
Chalgrove Care and Nursing Home has a Review Score of 9.5 (9.482) out of 10, based on 18 reviews in the last 2 years.
Over all time Chalgrove Care and Nursing Home has 68 reviews.
Chalgrove Edwardian is always clean, welcoming, and well maintained, creating a warm and friendly atmosphere for both residents and visitors. Communication with families is excellent, and it is reassuring to know that loved ones are in such capable and dedicated hands.
Thank you to the entire team for your professionalism, compassion, and commitment. Your hard work is greatly appreciated, and I would highly recommend this care home to anyone looking for outstanding care.
Thank you for your wonderful feedback and recommendation. We are delighted to hear that you have had such a positive experience with Chalgrove Edwardian. Your kind words mean a great deal to our team, who work hard every day to provide compassionate, high-quality care. We truly...
The staff was very good at informing me with any issues such as health declines and when getting anyone else involved such as doctors. At the times I was unavailable to answer calls, voicemails was left which I appreciated a lot and helped keep any stress levels down.
Having access at different times of the day really was helpful and helped with access to seeing Nan after work or even before and never had any complaints from the staff about anything at all be it about us or Nan.
I can't thank them enough.
Dear Charles,
Thank you so much for taking the time to share your kind feedback. It truly means a great deal to all of us. We are very pleased to hear that you felt your Nan was well cared for during her time with us, and that our team were supportive, respectful, and kept you well informed.I...
2 week respite care for my dad at Chalgrove Care and Nursing Home. Amazing staff, caring and professional. Nice comfortable surroundings, clean & tidy. Dad looked after very well. Thank you from our whole family.
Your comments about our team being caring and professional, along with the comfort and cleanliness of our home, are greatly...
I am very happy with the care that my mum has received. The physical environment, lounge, dining area and room are very pleasing. It has a warm feel about the place. My mum loves sitting in the lovely garden when sunny. The activity staff are amazing as well as the nurses who all try to encourage my mum to take part.
Thank you so much for your lovely feedback. We're delighted to hear that your mum is enjoying her time with us and feels comfortable in her surroundings. It's wonderful to know she loves spending time in the garden - it's one of our favourite parts of the home too. Our team will be thrilled to hear your kind words, thank you.
My mum is now a resident at Chalgrove and has been for the last 6 weeks. Sadly after fracturing her hip twice and several hospital admissions mum's needs couldn't be managed at home any longer as she now needed 24 hour care. Mum has settled in really well and says she feels safe and happy at Chalgrove. All the staff are friendly, supportive to mum's needs and for us as a family it gives us a piece of mind she is being well looked after.
We understand how challenging this period has been for your family, and we are pleased to hear that your mum has settled well at Chalgrove and feels safe and comfortable in her new surroundings.
Your comments regarding the team are very much valued and will be shared with them.
First time I have been to this home. Very pleasant and friendly place. Would recommend.
We're delighted to hear that your experience at Chalgrove was so positive. I'll make sure to share your feedback with the team-they'll be thrilled to hear it.
Although my father has only been at Chalgrove for a few weeks and settling in. What I have noticed the management and staff take on board and implement my father's care needs. Which I am extremely pleased about.
I'm so pleased to hear that your experience at Chalgrove has been positive. Our team works hard to provide high-quality, person-centred care for everyone living here. I'll be sure to share your lovely feedback with the Chalgrove team.
The care given was excellent. Was very concerned about the entrance as there is no rail to hold on. The shower didn't work in the bathroom so had to be taken to another one.
We're sorry to hear about the concerns regarding the entrance and the shower facilities. Your feedback is very important to us, and we take it seriously. We are currently reviewing the...
Dad moved into Chalgrove in September. Management and staff could not be more kind, caring and supportive to help a smooth transition from home. His room is light, airy and cosy. With the support, in particular, of the maintenance manager it was soon feeling homely and comfortable. Dad's medical and care needs are well looked after with sympathetic attention. Food is one of Dad's pleasures. The choice and variety is excellent with refreshments served throughout the day. The main enjoyment for Dad is sport. The maintenance manager went above and beyond to support us to transfer his sky package (this proved much more challenging than expected). The maintenance manager spent a lot of time assisting us with this, recognising how important it was in Dad's settling in process. We cannot thank him enough. As a family we are thankful that Dad's safety, health and well-being are in such good hands.
Thank you so much for sharing this lovely feedback which is gratefully received by all of the team. It's heart-warming to hear that your dad's transition to Chalgrove has been so positive, and that the team especially the maintenance manager has gone above and beyond to make him feel at home. We're...
My mum was placed into the care of Chalgrove from hospital. She became calmer once she settled & although she was only with them for just over 2 weeks, our family are so grateful for the care & dedication of the staff who looked after mum until she passed away. It is such a warm & friendly home.
We are so pleased your experience of Chalgrove was such a positive one. I will be sure to pass on your comments to the team as they will love to hear this.
My mum has been living at the Edwardian side of Chalgrove Nursing and Care Home for some time now, and I can't thank the team enough for the care and compassion they've shown - not just to her, but to us as a family too.
She moved in following a series of strokes, and her needs have understandably become more complex over time. The staff have handled everything with a level of professionalism, kindness, and patience that has been so reassuring. From personal care to making sure she feels emotionally supported, they've made a real difference to her quality of life.
What I also want to acknowledge is how they've supported us as a family. Let's just say the family dynamic isn't always straightforward, but the team have always remained friendly, understanding, and helpful - never judging, always trying to do the right thing for Mum. That kind of empathy goes a long way and hasn't gone unnoticed. Would highly recommend
We are so pleased that you're mother has found her home with us and that you have all had such a positive experience at Chalgrove. I will be sure to pass on your comments to the team who will be delighted to receive them.
Special thanks to the manager and other members of the team. Also to another member of staff and her hard working colleagues. Thanks too to the activities team.
I visited almost every day and was treated as part of the Chalgrove family.
We will miss your mother at Chalgrove and seeing you most days also. Will be very strange not seeing you both in the home after so many years at Chalgrove. I am pleased you found the care at Chalgrove so good. Please do pop in and see us whenever you can.
The care was very good, the carers and nurses were all very caring and considerate to my mother, she was very well. I know the home put on daily activities, the ones I knew about were always very good, but my mother did not attend activities on a daily basis, as she was bedridden most of the time. The staff did hoist my mother in and out of bed, but eventually she was to frail for that to happen unfortunately
We are delighted you feel the care, nursing staff and care staff are good. I know our activities team provide 1-1 support for residents looked after in their beds to ensure all residents have stimulation. I will be sure to review activities provided to your mother and establish if there's anything else we can support her with further. Thank you for your feedback.
Dreadful place. My stepmum was placed here further to being hospitalised Feb 2024. She had Alzheimer's and had lost the ability to walk, feed herself or communicate. My father chose a room on the ground floor but was persuaded to change to a room on the 1st floor as was told bigger room would allow them to get a hoist in so she could get to lounge/dining room. She never left the room once in the 3 months she was there! Her view was the side of a wardrobe. She had no care and her condition rapidly deteriorated. Always thirsty when we visited. Had to get SS involved to get her moved out before she died there. Moved to a great home in the end where she improved and was treated with dignity and respect.
I am saddened to read your feelings and perception around your stepmothers stay at Chalgrove. I do recall your step mother and recall circumstances to those you describe being very different, however cannot disclose details on this forum due to confidentiality. We strive to deliver the best care...
Its such a relief to know that mum is happy and well looked after in her forever home. The staff and management are caring, friendly and professional. Mum enjoys the activities, entertainment and her days out. Charlgrove is very homely, clean and tidy. I have no concerns or complaints. Charlgrove, thank you.
I am so pleased your experience at Chalgrove has been so positive. Our team continue to work hard to provide good quality care and an enjoyable experience for all living here at Chalgrove. I will be sure to share your lovely feedback with the Chalgrove Team.
Beautiful place, lovely staff. All committed to the care of the residents and their family. My mum was happy being a resident at Chalgrove Care and Nursing Home as all of the staff were very caring and supportive of my mum's needs.
I am pleased to read of your positive experience at Chalgrove Care and Nursing Home. I will be sure to pass your message onto the team.
Since our dad moved from hospital to Charlgrove Care he has gone from strength to strength, thanks to the wonderful team looking after him at Charlgrove. When dad left hospital, we thought he was at the end of his life, but with the care and support from Charlgrove dad is still with us and is doing better than any of us had hoped. The staff treat dad with care and respect and always keep us informed as to his well-being. Even though Charlgrove is a long way from where we live, having considered moving dad closer to us, we have decided that we could not guarantee the care he would receive elsewhere would be as good as it is here. We would like to take this opportunity to thank all of the staff for being so kind and looking after our wonderful dad so well.
We are so pleased your experience of Chalgrove has been such a positive one and your father continues to flourish in our care. I will be sure to pass on your lovely feedback to the Chalgrove team.
The front door is always opened with a welcoming greeting, and we leave knowing mum is receiving the best care. The care coordinator makes so much effort to entertain the residents, and it's great to see updates of their weekly entertainment on their website.
Thank you for your kind feedback. Our activities team work very hard with the staff to provide inclusive activities for all residents at Chalgrove and I will be sure to pass on your feedback to them. I am pleased your experience of Chalgrove has been a positive one.
My Mum has been cared for very well here, I don't think I've heard her laugh so much and there is always music on somewhere, which she loves. The staff are fantastic and always seem happy and helpful.
Thank you for your kind review. I am so pleased your mother was able to enjoy the fun and laughter at Chalgrove. I will be sure to pass on your very kind words to our team at Chalgrove.
The staff are polite, and I feel at home every time I visit. I have no complaints. As I have no concerns, everything is fine. No problems.
Thank you for your review. We are glad to hear of your positive experience of Chalgrove and will be sure to pass this onto our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chalgrove Care and Nursing Home.
There are no upcoming events for Chalgrove Care and Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Chalgrove Care and Nursing Home.
Accreditations
There are no accreditations posted yet for Chalgrove Care and Nursing Home.
Meet the Team (1)

Manager at Chalgrove
Frequently Asked Questions about Chalgrove Care and Nursing Home
What types of Care is Chalgrove Care and Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chalgrove Care and Nursing Home have?
There are 54 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Chalgrove Care and Nursing Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chalgrove Care and Nursing Home to the centre of Poole?
3.9 mile(s) as the crow flies, distance by road may be significantly further.
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