Chalgrove Care and Nursing Home

5-7 Westminster Road East, Branksome, Poole BH13 6JF
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9.5 61 Reviews
  • Chalgrove Care and Nursing Home, Poole
Chalgrove Care and Nursing Home in Poole provides affordable high-quality residential, nursing, dementia, respite, end-of-life and palliative care for older people.

CQC has given Chalgrove a rating of ‘good’ right across the board (January 2018).

There are several lounges and dining areas throughout the home, plus a large, sunny conservatory overlooking the garden. The smaller first-floor lounge is a good spot for quieter activities and reminiscing, or for when family and friends come to visit.

Chalgrove has a lovely large secure lawned garden and enclosed paved courtyards, with plenty of room to sit out on sunny days.

Residents and visitors are welcome to use the free Chalgrove Wi-Fi.

The bedrooms at Chalgrove are in two wings: Edwardian, where nursing care is provided, and Tudor, the residential building.

Across the two wings, there are 57 bedrooms, three of which can accommodate couples. All bedrooms have an en-suite or washbasin in the room.

Many of the bedrooms look out onto the garden, and lots of the ground-floor bedrooms have direct garden access.

Residents are encouraged to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home, and provide extra stimulation and time for reminiscence.
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Care Provided by Chalgrove Care and Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1300 – £1600
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1375 – £1674

Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.


In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

These prices are only a guideline, please contact Chalgrove Care and Nursing Home to find out the exact price for your requirements.

Contact Chalgrove Care and Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Chalgrove Care and Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Paul Beasley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (21)

Visiting

  • Visitors welcome anytime

Chalgrove Care and Nursing Home Reviews (61)

9.5

Chalgrove Care and Nursing Home has a Review Score of 9.5 (9.530) out of 10, based on 14 reviews in the last 2 years.
Over all time Chalgrove Care and Nursing Home has 61 reviews.

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Reviewer Connection to Chalgrove Care and Nursing Home
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Total of 61, showing 1-20
Review from Subo G (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given was excellent. Was very concerned about the entrance as there is no rail to hold on. The shower didn't work in the bathroom so had to be taken to another one.
Reply from Fran Weeks, Home Manager at Chalgrove Care and Nursing Home
Thank you so much for your kind words about the care provided - we're delighted to hear it met your expectations.
We're sorry to hear about the concerns regarding the entrance and the shower…read more
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Review from Y O (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Chalgrove in September. Management and staff could not be more kind, caring and supportive to help a smooth transition from home. His room is light, airy and cosy. With the support, in particular, of the maintenance manager it was soon feeling homely and comfortable. Dad's medical and
care needs are well looked after with sympathetic attention. Food is one of Dad's pleasures. The choice and variety is excellent with refreshments served throughout the day. The main enjoyment for Dad is sport. The maintenance manager went above and beyond to support us to transfer his sky package (this proved much more challenging than expected). The maintenance manager spent a lot of time assisting us with this, recognising how important it was in Dad's settling in process. We cannot thank him enough. As a family we are thankful that Dad's safety, health and well-being are in such good hands.
Reply from Fran Weeks, Home Manager at Chalgrove Care and Nursing Home
Thank you so much for sharing this lovely feedback which is gratefully received by all of the team. It's heart-warming to hear that your dad's transition to Chalgrove has been so positive, and that…read more
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Review from Linda M (Daughter of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was placed into the care of Chalgrove from hospital. She became calmer once she settled & although she was only with them for just over 2 weeks, our family are so grateful for the care & dedication of the staff who looked after mum until she passed away. It is such a warm & friendly home.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are so pleased your experience of Chalgrove was such a positive one. I will be sure to pass on your comments to the team as they will love to hear this.
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Review from Luke H (Son of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at the Edwardian side of Chalgrove Nursing and Care Home for some time now, and I can't thank the team enough for the care and compassion they've shown - not just to her, but to us as a family too.


She moved in following a series of strokes, and her needs have understandably

become more complex over time. The staff have handled everything with a level of professionalism, kindness, and patience that has been so reassuring. From personal care to making sure she feels emotionally supported, they've made a real difference to her quality of life.


What I also want to acknowledge is how they've supported us as a family. Let's just say the family dynamic isn't always straightforward, but the team have always remained friendly, understanding, and helpful - never judging, always trying to do the right thing for Mum. That kind of empathy goes a long way and hasn't gone unnoticed. Would highly recommend

Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are so pleased that you're mother has found her home with us and that you have all had such a positive experience at Chalgrove. I will be sure to pass on your comments to the team who will be…read more
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Review from Julia D (Daughter of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful and loving care for my mother for more than ten years almost to her 100th birthday. My review is about Edwardian building.
Special thanks to the manager and other members of the team. Also to another member of staff and her hard working colleagues. Thanks too to the activities team.
I visited
almost every day and was treated as part of the Chalgrove family.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We will miss your mother at Chalgrove and seeing you most days also. Will be very strange not seeing you both in the home after so many years at Chalgrove. I am pleased you found the care at Chalgrove…read more
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Review from S M (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care was very good, the carers and nurses were all very caring and considerate to my mother, she was very well. I know the home put on daily activities, the ones I knew about were always very good, but my mother did not attend activities on a daily basis, as she was bedridden most of the time. The
staff did hoist my mother in and out of bed, but eventually she was to frail for that to happen unfortunately
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are delighted you feel the care, nursing staff and care staff are good. I know our activities team provide 1-1 support for residents looked after in their beds to ensure all residents have…read more
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Review from Stella F (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Dreadful place. My stepmum was placed here further to being hospitalised Feb 2024. She had Alzheimer's and had lost the ability to walk, feed herself or communicate. My father chose a room on the ground floor but was persuaded to change to a room on the 1st floor as was told bigger room would allow
them to get a hoist in so she could get to lounge/dining room. She never left the room once in the 3 months she was there! Her view was the side of a wardrobe. She had no care and her condition rapidly deteriorated. Always thirsty when we visited. Had to get SS involved to get her moved out before she died there. Moved to a great home in the end where she improved and was treated with dignity and respect.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
I am saddened to read your feelings and perception around your stepmothers stay at Chalgrove. I do recall your step mother and recall circumstances to those you describe being very different, however…read more
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Review from Carol S (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its such a relief to know that mum is happy and well looked after in her forever home. The staff and management are caring, friendly and professional. Mum enjoys the activities, entertainment and her days out. Charlgrove is very homely, clean and tidy. I have no concerns or complaints. Charlgrove, thank
you.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
I am so pleased your experience at Chalgrove has been so positive. Our team continue to work hard to provide good quality care and an enjoyable experience for all living here at Chalgrove. I will be…read more
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Review from Tom S (Son of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful place, lovely staff. All committed to the care of the residents and their family. My mum was happy being a resident at Chalgrove Care and Nursing Home as all of the staff were very caring and supportive of my mum's needs.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
I am pleased to read of your positive experience at Chalgrove Care and Nursing Home. I will be sure to pass your message onto the team.
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Review from Karen G (Daughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our dad moved from hospital to Charlgrove Care he has gone from strength to strength, thanks to the wonderful team looking after him at Charlgrove. When dad left hospital, we thought he was at the end of his life, but with the care and support from Charlgrove dad is still with us and is doing
better than any of us had hoped. The staff treat dad with care and respect and always keep us informed as to his well-being. Even though Charlgrove is a long way from where we live, having considered moving dad closer to us, we have decided that we could not guarantee the care he would receive elsewhere would be as good as it is here. We would like to take this opportunity to thank all of the staff for being so kind and looking after our wonderful dad so well.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are so pleased your experience of Chalgrove has been such a positive one and your father continues to flourish in our care. I will be sure to pass on your lovely feedback to the Chalgrove team.
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Review from Carol G (Daughter of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are so friendly and helpful. Mum is happy and well cared for. Dad is made welcome and can stay for lunch with Mum, which is lovely to see that they can both still spend time together.
The front door is always opened with a welcoming greeting, and we leave knowing mum is receiving the
best care. The care coordinator makes so much effort to entertain the residents, and it's great to see updates of their weekly entertainment on their website.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
Thank you for your kind feedback. Our activities team work very hard with the staff to provide inclusive activities for all residents at Chalgrove and I will be sure to pass on your feedback to them.…read more
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Review from S S (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been cared for very well here, I don't think I've heard her laugh so much and there is always music on somewhere, which she loves. The staff are fantastic and always seem happy and helpful.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
Thank you for your kind review. I am so pleased your mother was able to enjoy the fun and laughter at Chalgrove. I will be sure to pass on your very kind words to our team at Chalgrove.
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Review from D H (Husband of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are polite, and I feel at home every time I visit. I have no complaints. As I have no concerns, everything is fine. No problems.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
Thank you for your review. We are glad to hear of your positive experience of Chalgrove and will be sure to pass this onto our team.
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Review from Jane G (Daughter of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a vibrant, independent 90 year old until he broke his hip, underwent surgery and it was established that he could no longer live independently. Following his surgery his underlying dementia accelerated overnight and the difficult decision to seek nursing care was taken. I am very happy that
we chose Chalgrove to look after Dad. He was comfortable, treated with respect and love and spent his last year being very well supported. All staff members have been incredibly kind and supportive to us as a family when they knew that we were struggling with his deterioration and I am comforted to know that he was looked after so well until the very end.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are very happy to hear your experience at Chalgrove was such a positive one and you found our staff kind and supportive. I will be sure to pass on your feedback to the team who will be delighted to…read more
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Review from P M (Son of Resident) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care from the manager and the staff. They made my dad's last days calm and peaceful. Very professional and nothing was too much for them to accommodate. I was able to visit at any time and always talk about specific needs for Dad.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are so pleased your experience at Chalgrove was a positive one. Thank you for your kind feedback, I will be sure to pass this onto our team, who will be delighted to receive this.
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Review from Sue S (Daughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care provided for my mother. She has settled well and likes all the staff that she comes into contact with. The staff are always professional, caring and friendly. Would recommend Chalgrove.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are grateful for your kind words and that you find our staff professional, caring and friendly. I will be glad to pass on your kind words to our team at Chalgrove.
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Review from S T (Niece of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff always very friendly and pleased to see you. I was advised that I could book myself in to have lunch with my Aunt which I did.
It was sunny that day and we ate outside. It was lovely and was nice to share that normal experience with my aunt.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are very pleased you find our staff friendly and we were able to help you enjoy lunch with your Aunt. I will pass on your kind words to our team at Chalgrove.
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Review from Janet Y (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is always a friendly welcome at Chalgrove. The staff are caring and helpful. Visiting is a very positive experience.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
We are so pleased you had a positive experience of Chalgrove. Thank you for your feedback, it is appreciated.
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Review from R K (Son of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went to Chalgrove Care and Nursing Home following a stay in hospital. We were unable to visit due to the pandemic but were in contact with the home. When we were able to start visiting, the staff were extremely welcoming and over the past year have been caring and supportive. The care they showed
to my mum was exceptional and were with her even in her last moments. Thank you to all the hardworking staff at Chalgrove.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
Thank you for your feedback, this is appreciated. I will be sure to pass on your kind words to our team at Chalgrove.
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Review from John M (Son of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Edwardian House since June 2022 and settled in very well. She is very happy with the nursing and assistant staff there who are all very friendly and take very good care of her. The nursing staff have been excellent and helped with her medical treatment to get the right balance
of medications for her various ailments. I know that my mother is in very safe and capable hands and the nursing staff keep me updated on any developments. A big thank you from me to all the staff at Edwardian for their excellent work and care.
Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home
Hi there. Thank you for your kind words, these are appreciated. I will be sure to pass these on to the Chalgrove team.
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Current Review Score: 9.5 (9.530)

Overview of Review Score

The Review Score of 9.5 (9.530) out of 10 for Chalgrove Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.530 for Chalgrove Care and Nursing Home is calculated as follows: ( (129 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 164 Ratings = 4.53
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chalgrove Care and Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Paul Beasley

Job Title: Manager

Manager at Chalgrove

Frequently Asked Questions about Chalgrove Care and Nursing Home

What types of Care is Chalgrove Care and Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chalgrove Care and Nursing Home have?

There are 54 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Chalgrove Care and Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chalgrove Care and Nursing Home to the centre of Poole?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chalgrove Care and Nursing Home to verify any information. View our terms and conditions. Chalgrove Care and Nursing Home has an Enhanced Service - more info.