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CQC has given Chalgrove a rating of ‘good’ right across the board (January 2018).
There are several lounges and dining areas throughout the home, plus a large, sunny conservatory overlooking the garden. The smaller first-floor lounge is a good spot for quieter activities and reminiscing, or for when family and friends...
Chalgrove Care and Nursing Home in Poole provides affordable high-quality residential, nursing, dementia, respite, end-of-life and palliative care for older people.
CQC has given Chalgrove a rating of ‘good’ right across the board (January 2018).
There are several lounges and dining areas throughout the home, plus a large, sunny conservatory overlooking the garden. The smaller first-floor lounge is a good spot for quieter activities and reminiscing, or for when family and friends come to visit.
Chalgrove has a lovely large secure lawned garden and enclosed paved courtyards, with plenty of room to sit out on sunny days.
Residents and visitors are welcome to use the free Chalgrove Wi-Fi.
The bedrooms at Chalgrove are in two wings: Edwardian, where nursing care is provided, and Tudor, the residential building.
Across the two wings, there are 57 bedrooms, three of which can accommodate couples. All bedrooms have an en-suite or washbasin in the room.
Many of the bedrooms look out onto the garden, and lots of the ground-floor bedrooms have direct garden access.
Residents are encouraged to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home, and provide extra stimulation and time for reminiscence.
Care Provided by Chalgrove Care and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Chalgrove Care and Nursing Home to confirm what's included and get a personalised quote:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Chalgrove Care and Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Frances Weeks (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (21)
Visiting
- Visitors welcome anytime
Chalgrove Care and Nursing Home Reviews (72)
Chalgrove Care and Nursing Home has a Review Score of 9.6 (9.617) out of 10, based on 21 reviews in the last 2 years.
Over all time Chalgrove Care and Nursing Home has 72 reviews.
Since our dad moved from hospital to Charlgrove Care he has gone from strength to strength, thanks to the wonderful team looking after him at Charlgrove. When dad left hospital, we thought he was at the end of his life, but with the care and support from Charlgrove dad is still with us and is doing...
Since our dad moved from hospital to Charlgrove Care he has gone from strength to strength, thanks to the wonderful team looking after him at Charlgrove. When dad left hospital, we thought he was at the end of his life, but with the care and support from Charlgrove dad is still with us and is doing better than any of us had hoped. The staff treat dad with care and respect and always keep us informed as to his well-being. Even though Charlgrove is a long way from where we live, having considered moving dad closer to us, we have decided that we could not guarantee the care he would receive elsewhere would be as good as it is here. We would like to take this opportunity to thank all of the staff for being so kind and looking after our wonderful dad so well.
We are so pleased your experience of Chalgrove has been such a positive one and your father continues to flourish in our care. I will be sure to pass on your lovely feedback to the Chalgrove team.
The front door is always opened with a welcoming greeting, and we leave knowing mum is receiving...
The front door is always opened with a welcoming greeting, and we leave knowing mum is receiving the best care. The care coordinator makes so much effort to entertain the residents, and it's great to see updates of their weekly entertainment on their website.
Thank you for your kind feedback. Our activities team work very hard with the staff to provide inclusive activities for all residents at Chalgrove and I will be sure to pass on your feedback to them. I am pleased your experience of Chalgrove has been a positive one.
My Mum has been cared for very well here, I don't think I've heard her laugh so much and there is always music on somewhere, which she loves. The staff are fantastic and always seem happy and helpful.
My Mum has been cared for very well here, I don't think I've heard her laugh so much and there is always music on somewhere, which she loves. The staff are fantastic and always seem happy and helpful.
Thank you for your kind review. I am so pleased your mother was able to enjoy the fun and laughter at Chalgrove. I will be sure to pass on your very kind words to our team at Chalgrove.
The staff are polite, and I feel at home every time I visit. I have no complaints. As I have no concerns, everything is fine. No problems.
The staff are polite, and I feel at home every time I visit. I have no complaints. As I have no concerns, everything is fine. No problems.
Thank you for your review. We are glad to hear of your positive experience of Chalgrove and will be sure to pass this onto our team.
My dad was a vibrant, independent 90 year old until he broke his hip, underwent surgery and it was established that he could no longer live independently. Following his surgery his underlying dementia accelerated overnight and the difficult decision to seek nursing care was taken. I am very happy...
My dad was a vibrant, independent 90 year old until he broke his hip, underwent surgery and it was established that he could no longer live independently. Following his surgery his underlying dementia accelerated overnight and the difficult decision to seek nursing care was taken. I am very happy that we chose Chalgrove to look after Dad. He was comfortable, treated with respect and love and spent his last year being very well supported. All staff members have been incredibly kind and supportive to us as a family when they knew that we were struggling with his deterioration and I am comforted to know that he was looked after so well until the very end.
We are very happy to hear your experience at Chalgrove was such a positive one and you found our staff kind and supportive. I will be sure to pass on your feedback to the team who will be delighted to have received this.
Excellent care from the manager and the staff. They made my dad's last days calm and peaceful. Very professional and nothing was too much for them to accommodate. I was able to visit at any time and always talk about specific needs for Dad.
Excellent care from the manager and the staff. They made my dad's last days calm and peaceful. Very professional and nothing was too much for them to accommodate. I was able to visit at any time and always talk about specific needs for Dad.
We are so pleased your experience at Chalgrove was a positive one. Thank you for your kind feedback, I will be sure to pass this onto our team, who will be delighted to receive this.
Very happy with the care provided for my mother. She has settled well and likes all the staff that she comes into contact with. The staff are always professional, caring and friendly. Would recommend Chalgrove.
Very happy with the care provided for my mother. She has settled well and likes all the staff that she comes into contact with. The staff are always professional, caring and friendly. Would recommend Chalgrove.
We are grateful for your kind words and that you find our staff professional, caring and friendly. I will be glad to pass on your kind words to our team at Chalgrove.
It was sunny that day and we ate outside. It was lovely and was nice to share that normal experience with my aunt.
It was sunny that day and we ate outside. It was lovely and was nice to share that normal experience with my aunt.
We are very pleased you find our staff friendly and we were able to help you enjoy lunch with your Aunt. I will pass on your kind words to our team at Chalgrove.
There is always a friendly welcome at Chalgrove. The staff are caring and helpful. Visiting is a very positive experience.
There is always a friendly welcome at Chalgrove. The staff are caring and helpful. Visiting is a very positive experience.
We are so pleased you had a positive experience of Chalgrove. Thank you for your feedback, it is appreciated.
My mum went to Chalgrove Care and Nursing Home following a stay in hospital. We were unable to visit due to the pandemic but were in contact with the home. When we were able to start visiting, the staff were extremely welcoming and over the past year have been caring and supportive. The care they...
My mum went to Chalgrove Care and Nursing Home following a stay in hospital. We were unable to visit due to the pandemic but were in contact with the home. When we were able to start visiting, the staff were extremely welcoming and over the past year have been caring and supportive. The care they showed to my mum was exceptional and were with her even in her last moments. Thank you to all the hardworking staff at Chalgrove.
Thank you for your feedback, this is appreciated. I will be sure to pass on your kind words to our team at Chalgrove.
My mother has been at Edwardian House since June 2022 and settled in very well. She is very happy with the nursing and assistant staff there who are all very friendly and take very good care of her. The nursing staff have been excellent and helped with her medical treatment to get the right balance...
My mother has been at Edwardian House since June 2022 and settled in very well. She is very happy with the nursing and assistant staff there who are all very friendly and take very good care of her. The nursing staff have been excellent and helped with her medical treatment to get the right balance of medications for her various ailments. I know that my mother is in very safe and capable hands and the nursing staff keep me updated on any developments. A big thank you from me to all the staff at Edwardian for their excellent work and care.
Hi there. Thank you for your kind words, these are appreciated. I will be sure to pass these on to the Chalgrove team.
My late aunt was a resident at Chalgrove Care and Nursing Home for about a year. My brother and I were very comfortable with the way staff responded to us as well as the kind, professional care our late aunt received at Chalgrove. A good test for us was the quality of the food served was restaurant...
My late aunt was a resident at Chalgrove Care and Nursing Home for about a year. My brother and I were very comfortable with the way staff responded to us as well as the kind, professional care our late aunt received at Chalgrove. A good test for us was the quality of the food served was restaurant standard.
Hi there. Thank you for your kind words, I am pleased you found our staff professional and kind. I will pass on your comments regarding the food to our chefs also, they will be delighted to hear such lovely feedback.
My wife has been at Chalgrove Care and Nursing Home for the last eighteen months, during that time I have found the staff, nurses and careers to be extremely sympathetic and professional in their treatment of my wife. I base this judgement on the fact that I go into the home every day, seven days a...
In conclusion, I would say that my experience during what is obviously a very difficult time has been one of relief knowing that she is in safe hands.
Thank you for such great feedback. We are pleased that you feel your wife is in safe hands. I will pass it on to the team.
My mother and brother are both residents at the care home and I know from experience that the staff and management are second to none. They are both looked after extremely well. I am always kept up to date with their condition, by phone if urgent. I know they are both in safe hands.
My mother and brother are both residents at the care home and I know from experience that the staff and management are second to none. They are both looked after extremely well. I am always kept up to date with their condition, by phone if urgent. I know they are both in safe hands.
Thank you for your kind words, we are pleased you feel so positively about the care provided at Chalgrove and I will be sure to pass this on to the team.
The care home is truly incredible. Our father was with Chalgrove Care and Nursing Home for six months. They were the last six months of his life. The care workers he classed as his friends, they made him laugh and they cared for him dearly. He was truly in safe hands. Every decision they ever made...
The care home is truly incredible. Our father was with Chalgrove Care and Nursing Home for six months. They were the last six months of his life. The care workers he classed as his friends, they made him laugh and they cared for him dearly. He was truly in safe hands. Every decision they ever made was always the best for our dad. We will always be eternally grateful.
We are so pleased to receive such wonderful feedback, thank you. We will miss your dad very much. I will ensure I pass this on to the wider Chalgrove team who will be delighted to receive such kind and generous words.
The staff at Chalgrove Care and Nursing Home have been exceptional. The care and kindness that has been shown to my father over the last seven months have been wonderful but, most importantly, the professional nursing care that he received in his last days was exemplary. I always felt he was in...
The staff at Chalgrove Care and Nursing Home have been exceptional. The care and kindness that has been shown to my father over the last seven months have been wonderful but, most importantly, the professional nursing care that he received in his last days was exemplary. I always felt he was in safe hands and for that, I will be eternally grateful.
We are so pleased to see your wonderful feedback and that you feel we looked after your father so well. We will miss him at Chalgrove greatly. I will make sure I pass on your feedback to our staff who will be grateful for such wonderful feedback.
Thank you all so much for looking after and making his last few months comfortable.
Thank you all so much for looking after and making his last few months comfortable.
Thank you for such lovely feedback. We are very pleased we were able to make your father-in-law's last few months comfortable. I will most certainly pass on your comments to the team at Chalgrove.
To all to staff, you...
To all to staff, you do a wonderful job. Thank you all.
Thank you very much for your kind words. Our team work hard to provide a safe, warm and welcoming home for all that live at Chalgrove and I am delighted to see this reflected in your experience of Chalgrove also.
Thank you to all staff at Chalgrove Care and Nursing Home for the two weeks respite care they gave to my husband. They were always kind, efficient and sensitive to his needs. So much so that he has consented to return in the future so that I can visit a sick relative. Well done.
Thank you to all staff at Chalgrove Care and Nursing Home for the two weeks respite care they gave to my husband. They were always kind, efficient and sensitive to his needs. So much so that he has consented to return in the future so that I can visit a sick relative. Well done.
Hi there, thank you so much for your lovely words. Our staff enjoy receiving positive feedback and we are especially pleased your husband's stay with us was a positive experience. We very much look forward to seeing you both again in the near future.
Chalgrove Care and Nursing Home was home to my mother for two years. In this time she was looked after extremely well with dignity and friendliness and caring staff who met all her daily needs to a high standard. We, the family, were also treated with a smile and a chat and offered drinks on every...
Chalgrove Care and Nursing Home was home to my mother for two years. In this time she was looked after extremely well with dignity and friendliness and caring staff who met all her daily needs to a high standard. We, the family, were also treated with a smile and a chat and offered drinks on every visit from all staff. My mother was bedridden and had dementia but enjoyed the interaction with all the staff who we can not praise and thank for their wonderful care until her death on 22/01/2023.
Hi Richard. Thank you very much for your kind words. We will miss your mother very much, she was an absolute joy to look after and a wonderful woman. I will pass on your feedback to our team who will be delighted to receive such kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Manager at Chalgrove
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