Chalgrove Care and Nursing Home

My mother of 96 years was sent to Chalgrove Care and Nursing Home as she has Alzheimer's and went off her legs.

We cannot speak highly enough of the staff, who were not only very caring to her and interacted with her as best as they could, but they also took the time to speak to my wife and I about how she had been each day, this was without prompting, we didn't have to ask.

Thanks for all the support and helping us through a very emotional time in our lives.

The staff here are caring, enabling and friendly, I’m so pleased I found a home that she’s happy in, she tells me often how lovely they all are and particularly that the ‘man who does the cooking’ is great (the chef) and he comes to talk to her about what she likes.

My mum has been a resident for two months now and I cannot fault the care she has been given. The staff are polite, friendly and nothing is too much for them. They understand mum's needs and everything is done to make mum comfortable and with no fuss. Mum feels safe here. Our family can now be relieved that our mum is in safe hands and happy that our dad can visit every day.

We have beautiful scenery here and especially during the summer months, it has been wonderful to be able to get down to the beach and even to paddle along the edge of the water. The only disadvantage for me is there are no shops I can get to without a very long walk.

He is confined to bed but is included in the activities. He has recently been visited by an owl which he enjoyed.

The home itself is a little dated but with the care received would make you overlook this. Mum was happy there and that was very important.

The staff (carers, nurses, admin staff) are always friendly, polite and helpful. They are knowledgeable of my mother's needs and are always patient.

My mother has been here for a couple of years now and her health and well being have improved massively. She enjoys the company and gets on well with the staff who always seem very caring and anxious to make her stay as comfortable as possible. All care homes are expensive nowadays and this no exception but I look back to the first few months when she just got better and better and younger each time I went there and there’s no price on that and in case you’re wondering she has more than kept up with that improvement

My husband and myself visit the home regularly, we have always found the staff to be very caring and friendly, our parents seem happy and contented and say they are well looked after they join in with the activities and socialise with other residents, if they are happy it makes us feel happy.

Some staff have been fantastic! Others, not so. I have found a couple of the 'higher ranking' staff to be stressed with me when trying to hold a conversation (asking questions about Dad's care). Auxillary/agency staff have always been lovely to my dad and myself/family.

The room is very small. Too hot, no TV.

Staff talk to my partner even though he cannot always respond. He likes company, so being in the lounge is important to us. Staff and management are always friendly. Activities are good and the one to one is excellent. Food is good and I am always offered a drink. As long as he is happy, I am happy.

I find Chlagrove Tudor Care Home very friendly, helpful and polite. If I have a request or inquiry for my family member they are always happy to help.