The Grange Care Centre

Bristol Road, Eastington, Stonehouse GL10 3RT

The Grange Care Centre, Stonehouse, Gloucestershire

Group: Rico Healthcare Ltd

Person in charge: Joanne Howells (Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 75 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 71

Shared Rooms: 2

Rooms with ensuite WC: 70

Weekly Charges Guide: Nursing Care Single £950 – £1000 , Nursing Care Shared (per person) from £950 (These prices are only a guideline, please contact The Grange Care Centre to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Grange Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 The Grange Care Centre has a Review Score of 9.3 (9.298)

The Review Score of 9.3 (maximum of 10) for The Grange Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for The Grange Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.831 for The Grange Care Centre is calculated as follows: ( (128 Excellents x 5) + (26 Goods x 4) ) ÷ 154 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.467 Points relating to the number of positive Reviews for The Grange Care Centre is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 7 Reviews ÷ 15 Target = 0.467

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Grange Care Centre?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Grange Care Centre

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

I have visited my wife at The Grange Care Centre daily since she was admitted there with Lewi type dementia more than eight years ago. Throughout that time I simply cannot fault the specialist care provided by the nursing staff and others such as carers, cleaners and so on. Originally I was expecting her to survive for only about two to three years and for me to still be able to visit her daily is entirely due to the excellent level of support provided to her by the exemplary staff. Inevitably her condition has progressed over time and now she is completely immobile and cannot speak, but she still recognises every visitor and enjoys every visit. We are both so lucky that this is so, thanks to the staff.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I was delighted when mum was moved here from hospital despite her limited ability. She was encouraged to socialise and mobilise by the carers whenever she was strong enough. This did her a world of good. Sadly she wasn't able to enjoy the home for longer.
The carers were extra sensitive in the weeks leading to mums death.
It was also comforting when a delegation from the care home attended the funeral

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Any time I have visited, I have found the staff to be committed to the care of my father and responsive to his needs. They are welcoming whenever my mother and I visit and are happy for me to leave my mother there for a couple of hours with my dad. They can see the benefits of my mother staying with her husband and allow her to have a meal with him.

The regular staff are pleasant and accommodating and we are always informed if my dad's condition changes.

How likely would you be to recommend The Grange Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

A care home devoted to its residents in a beautiful house and grounds with modern accommodation with enthusiastic, committed staff. The residents come first and nothing is too much trouble. Activities are much to the fore and the people who find things difficult are treated with kindness, conversation or just a hug and a hand to hold. Food, so important, is tasty and plentiful. Cream teas, entertainment and recently a village-like feel to the home with a little post office where you can get your stamps if you wish and a 'pub'. Coffees, teas, soft drinks. With all these things a comfy chair, peace and quiet, caring staff (both cleaning and medical) who smile through the day and we are so much appreciated. A dementia home from home.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Granddad has been at the grange for 7 months. The staff have been very caring and understanding. Every time I visit Grandpa he is upbeat and cheerful.

Granddad mostly enjoys the many stimulating activities. One particular recent activity he relates to was a boat trip down the canal.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have found The Grange to be an outstanding care home. The staff are without exception, kind, caring, thoughtful and understanding. They cope wonderfully with everything that residents with dementia can throw at them (sometimes, literally!) and have amazing patience and tolerance.
The home provides a range of environments and activities for residents - this week, for example; they held a pancake afternoon, St David's Day tea, cheese and wine party.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Absolute superb home. I shall forever feel deeply indebted towards The Grange Care Centre. They re-instilled my sister with her long lost pride, dignity and general desire to enjoy life again. Thank you!

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were fantastic more than that they were brilliant, my father did not want to go into a home at all but soon found his feet, they settled him in and really really cared about him. There are no words to express our gratitude they made our lives easy at the end of his. They treated him like he had been there for years, cared beyond their normal duties. This was the best end of his life we could have ever hoped for, we thank them ALL from the bottom of our hearts for ALL of their hard work and dedication. Very professional team of staff, nothing was too much trouble I hope they are all proud of the work they do each day. THANK YOU The Grange xx

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my Dad came here after having a hip replacement operation, he encountered immense discomfort and pain, but the staff were all very kind to us. Nothing was too much trouble. The manager was always available and understanding to our needs. I am delighted and grateful to be with The Grange. I would absolutely recommend The Grange without hesitation!!

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother and I would never have been able to provide the level of care and attention he gets at The Grange. It was an immensely difficult decision to send my Dad into care, however, I can now undoubtedly say it was the correct decision.
My Dad himself, who resented the idea of moving away from home, actually now admits and realises how fortunate he is to be in such caring and devoted hands.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Fantastic home. I'd advise all those seeking exceptional care to join this exceptional family!

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I don`t usually do reviews, however, on this occasion I've made a profound exception.

Although my stay at The Grange was short, the level of care I received exceeded all expectations.
The staff were always polite and cheerful, demonstrating endless warmth and patience.

The home is a clean, inviting and clearly a well-run place.

The manager has clearly done a fantastic job training the staff and ensuring the home is run to meet highest standards.
I take the opportunity to express sincere gratitude for the outstanding service that benefited me immensely!
I would highly recommend this fantastic team!!

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum could not have found a better home. This care home has made my mum 10 years younger. Committed friendly caring staff, they really excel themselves in every way.
Thank you to you all!

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

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