
My mother had excellent care during her time at St Faith’s. The staff were all very professionalSuzanne R(Daughter of Resident/Service User)

Lilian Faithful Care Home is a relaxed, clean and home from home environmentDavid C(Husband of Resident/Service User)

They have kept us up to date with all the many amazing activities that Dad gets involved inKate B(Daughter of Resident/Service User)

My mother had excellent care during her time at St Faith’s. The staff were all very professionalSuzanne R(Daughter of Resident/Service User)

Lilian Faithful Care Home is a relaxed, clean and home from home environmentDavid C(Husband of Resident/Service User)

They have kept us up to date with all the many amazing activities that Dad gets involved inKate B(Daughter of Resident/Service User)

St Faith’s Residential and Nursing Home in Cheltenham provides the highest standard of dedicated, 24 hour, individually assessed nursing care for 69 residents, including those with complex needs or dementia. It is well known for its excellence in end of life care both in the main nursing home and in 'The Fairhaven Suite' which is dedicated to palliative care.
St Faith's is a fully accessible characterful refurbished Victorian Villa with a...
Care Provided by St Faith's Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Correct as of: June 2026
The above fees are dependent on individual care needs. Please contact the team for help and advice.
Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, and enhanced GP practice visits.
Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries..
The price(s) shown are provided by the care home. Contact St Faith's Nursing & Residential Home for full pricing details and T&Cs.
Contact St Faith's Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lilian Faithfull Care Charity
- Voluntary / Not for Profit Owned
Person in charge
- Teresa Weis (Nursing Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (50)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (9)
Visiting
- Visitors are welcome at any time
Parking
- Small on site car park, with plenty of street parking nearby
St Faith's Nursing & Residential Home Reviews (59)
St Faith's Nursing & Residential Home has a Review Score of 8.9 (8.930) out of 10, based on 8 reviews in the last 2 years.
Over all time St Faith's Nursing & Residential Home has 59 reviews.
My father was at St Faith's Nursing Home for five weeks following a long stay in the hospital. I am so thankful that the last few weeks of his life were spent in such a warm and caring environment. Dad had a main caregiver and also other medical staff looking after him. He was treated with so much patience and kindness by everyone involved in his care. Whenever we visited, we were always updated on his health and well-being, and we could tell how much they thought of my Dad. Sadly Dad had to receive end-of-life care at the home, and subsequently died. When the time came, the nurse and other staff were very professional and showed Dad a huge amount of empathy. They also supported us as a family, allowing us to grieve in privacy whilst still making sure we were ok. I cannot praise St Faith's enough for the incredible way in which they looked after my father, and have absolutely no hesitation in recommending them. I would like to thank the manager and staff for everything they did.
From the moment my dad arrived at St Faith's, he was treated with respect and dignity. His care has been second to none, and it is clear that all the staff really do work so hard in often very testing situations. In the hours before he passed away, the nurses and carers were so understanding of how we felt and went out of their way to do what they could to make it less painful for us. Special mentions must go to two particular ladies. Thank you, and we would not hesitate to recommend St Faiths to anybody.
Mums team of carers were amazing; Mum was always beautifully presented, happy and relaxed in their company. The maintenance team and housekeeping team helped keep Mums lovely bedroom clean and well looked after. The catering team provided excellent meals, which Mum loved. The nursing team provided excellent medical and compassionate end of life care.
My mother has been a resident for 8-months. I have been impressed with the informative communication from the initial contact with St Faith's. Covid does present extra challenges, but my mother settled well, and the staff always kept me updated and facilitated phone calls. It has been lovely to start to visit in person, and have had fantastic visits in the garden. All the staff I have met have been so friendly, obviously know my mother well, and nothing seems too much trouble. It is lovely to see my mother so well cared for.
Dad fell and broke his hip in December 2019 and was discharged from the hospital to St Faith's Nursing Home. It wasn't long before lockdown hit, but in that short time, we could see how quickly Dad was settling in and enjoying the attention! All of the staff is incredible. They have kept us up to date with all the many amazing activities that Dad gets involved in, and we worked together during lockdown by arranging Christmas letters to the residents from my children's school! I felt so honoured to play a part in it. St Faith's arranged a beautiful meeting where my children handed over the letters safely and waved to Dad and other residents. I'm extremely thankful to Lilian Faithfull for being so efficient and staying ahead by closing their homes long before the virus was announced. We feel so fortunate to have Dad in such a safe place. Thank you to everyone at St Faith's!
I have always noticed excellent care and attention given to my dear wife during the last five years. All staff show their dedication to service, and I cannot thank them enough.
Mum always looks immaculate and well presented when I visit. I have never worried about my mum's happiness since she has been a resident at St Faith's. She always has a smile on her face. Mum has a spacious room, which is light and airy. She loves watching TV and has a colour one in her room. The food is "lovely" and so is the wine! Very satisfied customer - thank you.
My mother had excellent care during her time at St Faith’s. The staff were all very professional and compassionate. I was always kept updated on my mother’s situation and all of our family were made very welcome whenever we visited. Thank you so much.
Thank you all for the care and support my aunt and uncle are being given.
Mum improved quickly in St Faith's Nursing Home following hospital discharge. Her anxiety reduced due to the calm, friendliness of the staff. She was well looked after and encouraged to take part in the activities which she enjoyed.
The staff are compassionate, friendly and well in tune with individual needs.
Activities really engage the residents. A brilliant place to be.
My father-in-law was in St Faith's for the last 3 weeks of his life. The treatment and care shown to him was excellent. He was treated with dignity, the staff were very friendly and ready to answer questions and to implement suggestions.
My husband has been at St Faith's for 4 weeks. He has been very ill in hospital and was very frail. The 24-hour care he receives now has seen him regain strength and alertness through the caring and attentive teamwork of the staff at St Faith's.
You are all remarkable people! And my family will always remember you with immense gratitude, respect and love.
Thank you.
St Faith's is a caring organisation and the nursing and clinical staff, on the whole, are excellent. However, I do feel more could be done to ensure the room and furniture are placed suitable to fit my aunt's needs - she has not been able to reach her phone as the charger was behind her bed head. Also, she does get a build up of old papers eg., no one seems to take responsibility for helping her with these things.
The staff keep me updated on Mum's medical needs.
I am made to feel very welcome when I visit.
I am very happy that my mother is being cared for at St Faith's Nursing Home. The staff really take time to get to know the residents and everyone is treated as an individual and with respect. Even bed bound residents can benefit from some of the activities - my mother has enjoyed visits from miniature ponies and musicians who have entertained her at her bedside.
This home is outstanding for care, compassion and dignity.
Top marks to all staff - cleaners, cooks, carers, nurses, admin.
St Faith's food, cleanliness and staff training is gold standard.
I cannot thank them enough.
Very apprehensive at the start but the level of care was excellent not only for residents but for families. The staff genuinely cared and engaged with the residents.
Since my wife has been in St. Faith's Nursing Home, have found both staff and care to be of the highest standard.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 08 Jun 2026
This week, we're delighted to celebrate a very special long service milestone for Cindy, our wonderful PA at St Faith's, who has now been part of the Lilian Faithfull family...
There are no upcoming events for St Faith's Nursing & Residential Home .
Awards / Recognitions (3)
- 25 Oct 2019Recipient: Lilian Faithfull Care Charity
- 10 Oct 2019Recipient: Lilian Faithfull Care Charity
- 28 Jun 2018Recipient: Lilian Faithfull Care Charity
Accreditations
There are no accreditations posted yet for St Faith's Nursing & Residential Home .
Meet the Team (2)

Teresa became home manager of St Faith’s in August 2018 after 4 years as deputy manager and 5 years as head nurse.
Teresa qualified as a nurse 43 years ago and specialised early in her career in the ‘care of the older person’. When she joined Lilian Faithfull Care in 2001, she already had 10 years of experience as a home manager, but took the opportunity to go back to a hands-on nursing role. However, she quickly took on extra responsibilities, which set her on the path to her present position.
In her role as home manager, Teresa is proud to be “leading a team which provides person-centred care to the most vulnerable in our society”. Teresa has an ‘open door policy’ ensuring she is always available for residents, families and staff. She explains, “Although St Faith’s is a large nursing home, all the staff here are on first name terms. Our staff structure means that everyone is supported and there is always someone to talk to.” Teresa and her team work closely with families keeping them involved in the care of their loved ones and ensuring lines of communication are always kept open.
Teresa is an avid reader and enjoys her family time with her four grandchildren and two daughters, who have both followed in their mother’s footsteps into the social care sector.

Pauline Okposi is the Clinical Lead Nurse at St Faith’s Nursing & Residential Home in Cheltenham, bringing with her over two decades of dedication, resilience and professional growth.
She began her journey with the organisation in 2002, having moved to the UK from Kenya, where she originally trained as a chef. Determined to pursue a career in care, Pauline worked her way from a cleaning role into care work before completing her NVQ Level 2, Access to Nursing, and ultimately qualifying as a nurse through the University of the West of England, Bristol.
Alongside her role at St Faith’s, Pauline spent 14 years working at the Oncology Centre at Cheltenham General Hospital, gaining invaluable clinical experience, including palliative and end-of-life care. In 2018, she stepped into her current position as Clinical Lead Nurse, where she now balances hands-on clinical care with leadership, training and administrative responsibilities.
Her role includes overseeing care plans and assessments, supporting new admissions, leading on clinical standards, and working closely with GPs and multidisciplinary teams to ensure residents receive the highest quality, person-centred care.
Pauline is also deeply passionate about education and development. With teaching and assessing qualifications, she supports student nurses, paramedics and medical students on placement, contributes to staff training, and delivers sessions on areas such as end-of-life care, infection control, diabetes care, and medication management. She has developed internal resources, including student handbooks, care planning frameworks and staff competencies, and is committed to continually updating her own knowledge, having also completed a Master’s degree in Nursing.
Known for her compassionate and hands-on approach, Pauline is always willing to step in wherever needed, supporting both residents and colleagues alike. She takes pride in building strong relationships with families, keeping them informed and involved in their loved one’s care. Outside of work, Pauline enjoys reading, writing, music, hairdressing, and cooking, and values the sense of purpose and fulfilment her role brings to her life.
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