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St Faith's Nursing & Residential Home

Malvern Road, Cheltenham, Gloucestershire GL50 2NR
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My mother had excellent care during her time at St Faith’s. The staff were all very professionalSuzanne R(Daughter of Resident/Service User)
St Faith's Nursing & Residential Home , Cheltenham
Lilian Faithful Care Home is a relaxed, clean and home from home environmentDavid C(Husband of Resident/Service User)
St Faith's Nursing & Residential Home , Cheltenham
They have kept us up to date with all the many amazing activities that Dad gets involved inKate B(Daughter of Resident/Service User)
St Faith's Nursing & Residential Home , Cheltenham

St Faith’s Residential and Nursing Home in Cheltenham provides the highest standard of dedicated, 24 hour, individually assessed nursing care for 69 residents, including those with complex needs or dementia. It is well known for its excellence in end of life care both in the main nursing home and in 'The Fairhaven Suite' which is dedicated to palliative care.

St Faith's is a fully accessible characterful refurbished Victorian Villa with a...  

Care Provided by St Faith's Nursing & Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £1,800
Residential Dementia Care£1,800 - £1,850£1,850 - £1,900
Nursing Care£1,850 - £1,900£1,850 - £1,900
Nursing Dementia Care£1,750 - £1,900£1,750 - £1,850

Correct as of: June 2026

The above fees are dependent on individual care needs. Please contact the team for help and advice.

Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, and enhanced GP practice visits.

Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries..

Contact St Faith's Nursing & Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Teresa Weis (Nursing Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (9)
  • Single Rooms with ensuite Wet Room (15)
  • Couples/Companion Rooms with ensuite Wet Room (9)

Visiting

  • Visitors are welcome at any time

Parking

  • Small on site car park, with plenty of street parking nearby

St Faith's Nursing & Residential Home Reviews (59)

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8.9

St Faith's Nursing & Residential Home has a Review Score of 8.9 (8.930) out of 10, based on 8 reviews in the last 2 years. Over all time St Faith's Nursing & Residential Home has 59 reviews.

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Review from Nicola M (Daughter of Resident) published on 24 October 2022 Submitted via Website
Overall Experience

My father was at St Faith's Nursing Home for five weeks following a long stay in the hospital. I am so thankful that the last few weeks of his life were spent in such a warm and caring environment. Dad had a main caregiver and also other medical staff looking after him. He was treated with so much patience and kindness by everyone involved in his care. Whenever we visited, we were always updated on his health and well-being, and we could tell how much they thought of my Dad. Sadly Dad had to receive end-of-life care at the home, and subsequently died. When the time came, the nurse and other staff were very professional and showed Dad a huge amount of empathy. They also supported us as a family, allowing us to grieve in privacy whilst still making sure we were ok. I cannot praise St Faith's enough for the incredible way in which they looked after my father, and have absolutely no hesitation in recommending them. I would like to thank the manager and staff for everything they did.

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Review from Louise R (Daughter of Resident) published on 24 October 2022 Submitted via Website
Overall Experience

From the moment my dad arrived at St Faith's, he was treated with respect and dignity. His care has been second to none, and it is clear that all the staff really do work so hard in often very testing situations. In the hours before he passed away, the nurses and carers were so understanding of how we felt and went out of their way to do what they could to make it less painful for us. Special mentions must go to two particular ladies. Thank you, and we would not hesitate to recommend St Faiths to anybody.

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Review from B B (Daughter of Resident) published on 18 January 2022 Submitted via Website
Overall Experience
St Faith's is an outstanding nursing home. As a family, we are so thankful for the excellent care Mum received whilst a resident at St Faith's. All the staff we came into contact with were caring and compassionate; nothing was too much trouble. The staff were very responsive to Mums complex needs. The staff went the extra mile to help Mum make friends and feel secure as part of their community. The lovely, homely, inclusive atmosphere really gave Mum a great quality of life. The activity team provided stimulating fun activities, which Mum loved. The beautiful garden was an oasis for Mum and residents in the summer months.

Mums team of carers were amazing; Mum was always beautifully presented, happy and relaxed in their company. The maintenance team and housekeeping team helped keep Mums lovely bedroom clean and well looked after. The catering team provided excellent meals, which Mum loved. The nursing team provided excellent medical and compassionate end of life care.

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Review from Glenys L (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card
Overall Experience

My mother has been a resident for 8-months. I have been impressed with the informative communication from the initial contact with St Faith's. Covid does present extra challenges, but my mother settled well, and the staff always kept me updated and facilitated phone calls. It has been lovely to start to visit in person, and have had fantastic visits in the garden. All the staff I have met have been so friendly, obviously know my mother well, and nothing seems too much trouble. It is lovely to see my mother so well cared for.

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Review from Kate B (Daughter of Resident) published on 3 June 2021 Submitted via Website
Overall Experience

Dad fell and broke his hip in December 2019 and was discharged from the hospital to St Faith's Nursing Home. It wasn't long before lockdown hit, but in that short time, we could see how quickly Dad was settling in and enjoying the attention! All of the staff is incredible. They have kept us up to date with all the many amazing activities that Dad gets involved in, and we worked together during lockdown by arranging Christmas letters to the residents from my children's school! I felt so honoured to play a part in it. St Faith's arranged a beautiful meeting where my children handed over the letters safely and waved to Dad and other residents. I'm extremely thankful to Lilian Faithfull for being so efficient and staying ahead by closing their homes long before the virus was announced. We feel so fortunate to have Dad in such a safe place. Thank you to everyone at St Faith's!

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Review from John R (Husband of Resident) published on 11 May 2021 Submitted via Postal Card
Overall Experience

I have always noticed excellent care and attention given to my dear wife during the last five years. All staff show their dedication to service, and I cannot thank them enough.

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Review from Ronnie K (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Mum always looks immaculate and well presented when I visit. I have never worried about my mum's happiness since she has been a resident at St Faith's. She always has a smile on her face. Mum has a spacious room, which is light and airy. She loves watching TV and has a colour one in her room. The food is "lovely" and so is the wine! Very satisfied customer - thank you.

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Review from Suzanne R (Daughter of Resident) published on 13 January 2021 Submitted via Website
Overall Experience

My mother had excellent care during her time at St Faith’s. The staff were all very professional and compassionate. I was always kept updated on my mother’s situation and all of our family were made very welcome whenever we visited. Thank you so much.

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Review from C M (Niece of Resident) published on 29 January 2020 Submitted via Website
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My aunt has been at St Faith's since July 2019. She has received such good and kind care from the staff there. But what really makes the difference is how they also make her husband so welcome and supported when he visits. My aunt is always clean and tidy and I am sure she has improved, health wise, since being there. Her meal times are supported and the thoughtfully of the staff is apparent to see.

Thank you all for the care and support my aunt and uncle are being given.

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Review from H E (Daughter of Resident) published on 12 September 2019 Submitted via Postal Card
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Mum improved quickly in St Faith's Nursing Home following hospital discharge. Her anxiety reduced due to the calm, friendliness of the staff. She was well looked after and encouraged to take part in the activities which she enjoyed.

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Review from David C (Husband of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience
Lilian Faithful Care Home is a relaxed, clean and home from home environment.
The staff are compassionate, friendly and well in tune with individual needs.

Activities really engage the residents. A brilliant place to be.

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Review from Paul N (Son-in-law of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience

My father-in-law was in St Faith's for the last 3 weeks of his life. The treatment and care shown to him was excellent. He was treated with dignity, the staff were very friendly and ready to answer questions and to implement suggestions.

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Review from S L (Wife of Resident) published on 14 January 2019 Submitted via Postal Card
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My husband has been at St Faith's for 4 weeks. He has been very ill in hospital and was very frail. The 24-hour care he receives now has seen him regain strength and alertness through the caring and attentive teamwork of the staff at St Faith's.

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Review from Greg B (Son of Resident) published on 10 December 2018 Submitted via Website
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The kindness and compassion shown by ALL the staff to my father during his time at St Faith's was truly humbling to witness. It is impossible to thank everyone enough for all they did for my father during his final days.
You are all remarkable people! And my family will always remember you with immense gratitude, respect and love.

Thank you.

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Review from S A (Resident / Service User) published on 5 November 2018 Submitted via Postal Card
Overall Experience

St Faith's is a caring organisation and the nursing and clinical staff, on the whole, are excellent. However, I do feel more could be done to ensure the room and furniture are placed suitable to fit my aunt's needs - she has not been able to reach her phone as the charger was behind her bed head. Also, she does get a build up of old papers eg., no one seems to take responsibility for helping her with these things.

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Review from Penny B (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card
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My mother receives a very high standard of care in a caring and compassionate manner.
The staff keep me updated on Mum's medical needs.

I am made to feel very welcome when I visit.

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Review from Diana H (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card
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I am very happy that my mother is being cared for at St Faith's Nursing Home. The staff really take time to get to know the residents and everyone is treated as an individual and with respect. Even bed bound residents can benefit from some of the activities - my mother has enjoyed visits from miniature ponies and musicians who have entertained her at her bedside.

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Review from A J (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card
Overall Experience
My mother entered St Faith's from hospital after a massive stroke in 2015.
This home is outstanding for care, compassion and dignity.
Top marks to all staff - cleaners, cooks, carers, nurses, admin.
St Faith's food, cleanliness and staff training is gold standard.

I cannot thank them enough.

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Review from Connie L (Wife of Resident) published on 22 March 2018 Submitted via Postal Card
Overall Experience

Very apprehensive at the start but the level of care was excellent not only for residents but for families. The staff genuinely cared and engaged with the residents.

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Review from Michael F (Husband of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

Since my wife has been in St. Faith's Nursing Home, have found both staff and care to be of the highest standard.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 08 Jun 2026

    This week, we're delighted to celebrate a very special long service milestone for Cindy, our wonderful PA at St Faith's, who has now been part of the Lilian Faithfull family...

Upcoming Events

There are no upcoming events for St Faith's Nursing & Residential Home .

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for St Faith's Nursing & Residential Home .

Meet the Team (2)

Teresa Weis
Teresa WeisJob Title:Home ManagerJoined: 2018

Teresa became home manager of St Faith’s in August 2018 after 4 years as deputy manager and 5 years as head nurse.

Teresa qualified as a nurse 43 years ago and specialised early in her career in the ‘care of the older person’. When she joined Lilian Faithfull Care in 2001, she already had 10 years of experience as a home manager, but took the opportunity to go back to a hands-on nursing role. However, she quickly took on extra responsibilities, which set her on the path to her present position.

In her role as home manager, Teresa is proud to be “leading a team which provides person-centred care to the most vulnerable in our society”. Teresa has an ‘open door policy’ ensuring she is always available for residents, families and staff. She explains, “Although St Faith’s is a large nursing home, all the staff here are on first name terms. Our staff structure means that everyone is supported and there is always someone to talk to.” Teresa and her team work closely with families keeping them involved in the care of their loved ones and ensuring lines of communication are always kept open.

Teresa is an avid reader and enjoys her family time with her four grandchildren and two daughters, who have both followed in their mother’s footsteps into the social care sector.

Pauline Okposi
Pauline OkposiJob Title:Clinical Lead NurseJoined: 2018

Pauline Okposi is the Clinical Lead Nurse at St Faith’s Nursing & Residential Home in Cheltenham, bringing with her over two decades of dedication, resilience and professional growth.

She began her journey with the organisation in 2002, having moved to the UK from Kenya, where she originally trained as a chef. Determined to pursue a career in care, Pauline worked her way from a cleaning role into care work before completing her NVQ Level 2, Access to Nursing, and ultimately qualifying as a nurse through the University of the West of England, Bristol.

Alongside her role at St Faith’s, Pauline spent 14 years working at the Oncology Centre at Cheltenham General Hospital, gaining invaluable clinical experience, including palliative and end-of-life care. In 2018, she stepped into her current position as Clinical Lead Nurse, where she now balances hands-on clinical care with leadership, training and administrative responsibilities.

Her role includes overseeing care plans and assessments, supporting new admissions, leading on clinical standards, and working closely with GPs and multidisciplinary teams to ensure residents receive the highest quality, person-centred care.

Pauline is also deeply passionate about education and development. With teaching and assessing qualifications, she supports student nurses, paramedics and medical students on placement, contributes to staff training, and delivers sessions on areas such as end-of-life care, infection control, diabetes care, and medication management. She has developed internal resources, including student handbooks, care planning frameworks and staff competencies, and is committed to continually updating her own knowledge, having also completed a Master’s degree in Nursing.

Known for her compassionate and hands-on approach, Pauline is always willing to step in wherever needed, supporting both residents and colleagues alike. She takes pride in building strong relationships with families, keeping them informed and involved in their loved one’s care. Outside of work, Pauline enjoys reading, writing, music, hairdressing, and cooking, and values the sense of purpose and fulfilment her role brings to her life.

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