
My mother had excellent care during her time at St Faith’s. The staff were all very professionalSuzanne R(Daughter of Resident/Service User)

Lilian Faithful Care Home is a relaxed, clean and home from home environmentDavid C(Husband of Resident/Service User)

They have kept us up to date with all the many amazing activities that Dad gets involved inKate B(Daughter of Resident/Service User)

My mother had excellent care during her time at St Faith’s. The staff were all very professionalSuzanne R(Daughter of Resident/Service User)

Lilian Faithful Care Home is a relaxed, clean and home from home environmentDavid C(Husband of Resident/Service User)

They have kept us up to date with all the many amazing activities that Dad gets involved inKate B(Daughter of Resident/Service User)

St Faith’s Residential and Nursing Home in Cheltenham provides the highest standard of dedicated, 24 hour, individually assessed nursing care for 69 residents, including those with complex needs or dementia. It is well known for its excellence in end of life care both in the main nursing home and in 'The Fairhaven Suite' which is dedicated to palliative care.
St Faith's is a fully accessible characterful refurbished Victorian Villa with a...
St Faith’s Residential and Nursing Home in Cheltenham provides the highest standard of dedicated, 24 hour, individually assessed nursing care for 69 residents, including those with complex needs or dementia. It is well known for its excellence in end of life care both in the main nursing home and in 'The Fairhaven Suite' which is dedicated to palliative care.
St Faith's is a fully accessible characterful refurbished Victorian Villa with a modern extension in a leafy street close to the centre of Cheltenham, with well-kept accessible gardens.
Each floor is organised as its own community, with dining rooms and lounges to give a calmer, homely and more personal environment. Each room has ensuite facilities (and some accommodate couples if desired).
The home is unusual in the high level of qualified nurses (including mental health nurses) that are available on every shift. Each resident has a named nurse and carer who work closely with residents and families to create an individual plan of care. The physiotherapist and dietary advisor give valuable additional support. The catering team provide fresh, nutritious home cooked food and are skilled at adapting the menu for different dietary requirements and for those with swallowing difficulties. The activities team work both individually and in groups to offer a varied, stimulating and enriching activities, including visiting musicians & entertainers, trips out and cycle rides on a specially adapted trishaw.
The Fairhaven Suite is separate to the main nursing home. It offers privacy for adults wanting to receive palliative care for their final days, weeks or months. It has nine spacious, newly refurbished suites. A key part is the support, space and facilities that it offers to families and friends, enabling them to spend quality time with their loved ones.
Care Provided by St Faith's Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact St Faith's Nursing & Residential Home to confirm what's included and get a personalised quote:
Correct as of: June 2026
The above fees are dependent on individual care needs. Please contact the team for help and advice.
Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, and enhanced GP practice visits.
Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries..
The price(s) shown are provided by the care home. Contact St Faith's Nursing & Residential Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lilian Faithfull Care Charity
- Voluntary / Not for Profit Owned
Person in charge
- Teresa Weis (Nursing Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (50)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (9)
Visiting
- Visitors are welcome at any time
Parking
- Small on site car park, with plenty of street parking nearby
St Faith's Nursing & Residential Home Reviews (59)
St Faith's Nursing & Residential Home has a Review Score of 8.9 (8.930) out of 10, based on 8 reviews in the last 2 years.
Over all time St Faith's Nursing & Residential Home has 59 reviews.
Welcoming, spotlessly clean and well run. My father is part of their family and is treated with warmth, respect and dignity. All the staff are friendly and keep his spirits up every day with smiles, chats and reminiscences. They always have time for him. Food is plentiful and served promptly and is...
My father is always clean, dry and well dressed. Laundry is efficient and St Faith's Nursing Home is always decorated to a high standard e.g Halloween, Christmas, Harvest.
We can take his dog to visit and his room is quite small but clean, homely and adequate.
My sister became a resident in April of this year and has settled in quite nicely. I visit her every week and am happy with the care she is receiving. All of the staff are very attentive to the resident's needs.
My sister became a resident in April of this year and has settled in quite nicely. I visit her every week and am happy with the care she is receiving. All of the staff are very attentive to the resident's needs.
Overall we are very happy with our father's care. The support from the home to the family has been outstanding.
Overall we are very happy with our father's care. The support from the home to the family has been outstanding.
The management should feel very proud of the staff, nothing was too much trouble and they always had a time or time for a chat.
Thank you...
The management should feel very proud of the staff, nothing was too much trouble and they always had a time or time for a chat.
Thank you for everything you did for Mum & Dad.
Some activities are excellent, especially the dance and movement. Food and drink are good but I don't like peas or swede, so please leave them off my plate.
Some activities are excellent, especially the dance and movement. Food and drink are good but I don't like peas or swede, so please leave them off my plate.
My father's care home has been extremely satisfactory. The staff are very caring and friendly.
Sometimes there is poor communication, mainly due to staff changes and rotas.
I would also like to see more communication between residents, although this can be difficult if the residents will not...
My father's care home has been extremely satisfactory. The staff are very caring and friendly.
Sometimes there is poor communication, mainly due to staff changes and rotas.
I would also like to see more communication between residents, although this can be difficult if the residents will not co-operate.
My mother has been at St Faiths' Nursing Home for the last three years. The staff are very friendly and caring for my mother's needs. They had good facilities and activities for the residents. Also, they let me know any cause for concern. I have no complaints and would be very happy to recommend St...
My mother has been at St Faiths' Nursing Home for the last three years. The staff are very friendly and caring for my mother's needs. They had good facilities and activities for the residents. Also, they let me know any cause for concern. I have no complaints and would be very happy to recommend St Faith's to anyone needing a good nursing home for their elderly relation with dementia.
My mother has been resident for approx 18 months. My sister and I find the care provided responsive and genuinely caring. You could say service from the heart.
My mother has been resident for approx 18 months. My sister and I find the care provided responsive and genuinely caring. You could say service from the heart.
We have always found the carers and staff generally very welcoming and friendly. As a family, we feel impressed and comforted to know that my sister is so well cared for in her senior years.
We have always found the carers and staff generally very welcoming and friendly. As a family, we feel impressed and comforted to know that my sister is so well cared for in her senior years.
Mum has been in the home for more than three years now. I have been visiting at least three or four times a week. I have three children plus doing a full-time job, I only can visit in the late evenings and over the weekends. I have to say the home is very well staffed at all times. It always has a...
Mum has been in the home for more than three years now. I have been visiting at least three or four times a week. I have three children plus doing a full-time job, I only can visit in the late evenings and over the weekends. I have to say the home is very well staffed at all times. It always has a nurse in charge the floor plus carers, feeder carers to support the residents. The staff are well trained, very polite and extremely patient. Some of the residents could be quite difficult to manage at times, staff seemed knowing each of them as an individual. The food is good too. I have to say, I cannot fault the home in any way.
It is always difficult to assess a home without having some experience of other homes and being able to compare them. A home, however, modern is only as good as the staff, and having a happy staff. As far as I can judge the home seems to be well run. I cannot comment on the activities as I am not...
It is always difficult to assess a home without having some experience of other homes and being able to compare them. A home, however, modern is only as good as the staff, and having a happy staff. As far as I can judge the home seems to be well run. I cannot comment on the activities as I am not there on weekdays. The staff are quite friendly and very caring for the most part, my only question is on staffing levels when the two staff are having to assist one of the residents with say toileting, and the nurse is not around, who is there to be responsible for the other residents? This would apply to any home of course.
My wife settled in quickly and responded to the genuine trust and friendships of the carers. The carers are obviously concerned for the welfare of the patients and work hard to ensure that duties which could become tedious to them are carried out efficiently and happily for all concerned. My wife...
My wife settled in quickly and responded to the genuine trust and friendships of the carers. The carers are obviously concerned for the welfare of the patients and work hard to ensure that duties which could become tedious to them are carried out efficiently and happily for all concerned. My wife needs constant attention and help and assurance these days and certainly gets it. I was surprised and pleased to find that the welcome is so generously extended to visitors, even when carers and nurses are at their busiest. Well done all of you! No complaints what so ever.
I can't fault any of the staff.
I can't fault any of the staff.
For 4 and a half years, the nurses and carers have looked after my wife with consideration and love. She is immobile and lately confined to bed after a stroke and they have always adapted and adjusted to have her needs with sympathy and efficiency. I have found everyone including...
For 4 and a half years, the nurses and carers have looked after my wife with consideration and love. She is immobile and lately confined to bed after a stroke and they have always adapted and adjusted to have her needs with sympathy and efficiency. I have found everyone including management/administration happy and friendly, and always open to questions and discussion. It is a great reassurance to me and our sons to see her so well cared for.
I have never seen her so happy,she loves chatting with the carers and they look after all her needs so efficiently. I...
I have never seen her so happy,she loves chatting with the carers and they look after all her needs so efficiently. I never thought she would settle in a home as she said she would never go in a home. she is so happy and loves her room enjoys the activities and overall the company and friendliness of all the staff.
Since my husband has been a resident at St Faith's, I have visited six days a week. In those times I have found a very happy atmosphere, caring, polite staff at all levels. I see a very difficult job is being carried out with dignity, love and humour. The standard of entertainment provided is very...
Since my husband has been a resident at St Faith's, I have visited six days a week. In those times I have found a very happy atmosphere, caring, polite staff at all levels. I see a very difficult job is being carried out with dignity, love and humour. The standard of entertainment provided is very high.
Mum has thrived since moving into St Faith's. Despite the fact that mum's vascular dementia is a progressive condition, I feel the care she has received has helped prolonged her life and given her and the family a way of dealing with this awful disease.
Mum has thrived since moving into St Faith's. Despite the fact that mum's vascular dementia is a progressive condition, I feel the care she has received has helped prolonged her life and given her and the family a way of dealing with this awful disease.
We find the nursing home to be clean and beautifully cared for.Whenever we come staff extremely helpful and attentive. The social life of the residents seem to be outstanding. My sister is really happy and contented. Could not ask for more.
We find the nursing home to be clean and beautifully cared for.Whenever we come staff extremely helpful and attentive. The social life of the residents seem to be outstanding. My sister is really happy and contented. Could not ask for more.
My mum moved in after my dad passed away, he was her main carer at home as she is not mobile. Had a major operation in Birmingham (full knee replacement). She has settled so well, enjoys the company of everyone and the friendly efficient carers and activity staff. She feels safe and I have not seen...
My mum moved in after my dad passed away, he was her main carer at home as she is not mobile. Had a major operation in Birmingham (full knee replacement). She has settled so well, enjoys the company of everyone and the friendly efficient carers and activity staff. She feels safe and I have not seen my mum so happy and well in a long long time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 08 Jun 2026
This week, we're delighted to celebrate a very special long service milestone for Cindy, our wonderful PA at St Faith's, who has now been part of the Lilian Faithfull family...
There are no upcoming events for St Faith's Nursing & Residential Home .
Awards / Recognitions (3)
- 25 Oct 2019Recipient: Lilian Faithfull Care Charity
- 10 Oct 2019Recipient: Lilian Faithfull Care Charity
- 28 Jun 2018Recipient: Lilian Faithfull Care Charity
Accreditations
There are no accreditations posted yet for St Faith's Nursing & Residential Home .
Meet the Team (2)

Teresa became home manager of St Faith’s in August 2018 after 4 years as deputy manager and 5 years as head nurse.
Teresa qualified as a nurse 43...
Teresa became home manager of St Faith’s in August 2018 after 4 years as deputy manager and 5 years as head nurse.
Teresa qualified as a nurse 43 years ago and specialised early in her career in the ‘care of the older person’. When she joined Lilian Faithfull Care in 2001, she already had 10 years of experience as a home manager, but took the opportunity to go back to a hands-on nursing role. However, she quickly took on extra responsibilities, which set her on the path to her present position.
In her role as home manager, Teresa is proud to be “leading a team which provides person-centred care to the most vulnerable in our society”. Teresa has an ‘open door policy’ ensuring she is always available for residents, families and staff. She explains, “Although St Faith’s is a large nursing home, all the staff here are on first name terms. Our staff structure means that everyone is supported and there is always someone to talk to.” Teresa and her team work closely with families keeping them involved in the care of their loved ones and ensuring lines of communication are always kept open.
Teresa is an avid reader and enjoys her family time with her four grandchildren and two daughters, who have both followed in their mother’s footsteps into the social care sector.

Pauline Okposi is the Clinical Lead Nurse at St Faith’s Nursing & Residential Home in Cheltenham, bringing with her over two decades of dedication,...
Pauline Okposi is the Clinical Lead Nurse at St Faith’s Nursing & Residential Home in Cheltenham, bringing with her over two decades of dedication, resilience and professional growth.
She began her journey with the organisation in 2002, having moved to the UK from Kenya, where she originally trained as a chef. Determined to pursue a career in care, Pauline worked her way from a cleaning role into care work before completing her NVQ Level 2, Access to Nursing, and ultimately qualifying as a nurse through the University of the West of England, Bristol.
Alongside her role at St Faith’s, Pauline spent 14 years working at the Oncology Centre at Cheltenham General Hospital, gaining invaluable clinical experience, including palliative and end-of-life care. In 2018, she stepped into her current position as Clinical Lead Nurse, where she now balances hands-on clinical care with leadership, training and administrative responsibilities.
Her role includes overseeing care plans and assessments, supporting new admissions, leading on clinical standards, and working closely with GPs and multidisciplinary teams to ensure residents receive the highest quality, person-centred care.
Pauline is also deeply passionate about education and development. With teaching and assessing qualifications, she supports student nurses, paramedics and medical students on placement, contributes to staff training, and delivers sessions on areas such as end-of-life care, infection control, diabetes care, and medication management. She has developed internal resources, including student handbooks, care planning frameworks and staff competencies, and is committed to continually updating her own knowledge, having also completed a Master’s degree in Nursing.
Known for her compassionate and hands-on approach, Pauline is always willing to step in wherever needed, supporting both residents and colleagues alike. She takes pride in building strong relationships with families, keeping them informed and involved in their loved one’s care. Outside of work, Pauline enjoys reading, writing, music, hairdressing, and cooking, and values the sense of purpose and fulfilment her role brings to her life.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Faith's Nursing & Residential Home to verify any information. View our terms and conditions. St Faith's Nursing & Residential Home has an Enhanced Service -what an Enhanced Service includes.