Search...

St Faith's Nursing & Residential Home

Malvern Road, Cheltenham, Gloucestershire GL50 2NR
Lilian Faithfull Care Charity Logo
Jobs
St Faith's Nursing & Residential Home  logo
My mother had excellent care during her time at St Faith’s. The staff were all very professionalSuzanne R(Daughter of Resident/Service User)
St Faith's Nursing & Residential Home , Cheltenham
Lilian Faithful Care Home is a relaxed, clean and home from home environmentDavid C(Husband of Resident/Service User)
St Faith's Nursing & Residential Home , Cheltenham
They have kept us up to date with all the many amazing activities that Dad gets involved inKate B(Daughter of Resident/Service User)
St Faith's Nursing & Residential Home , Cheltenham

St Faith’s Residential and Nursing Home in Cheltenham provides the highest standard of dedicated, 24 hour, individually assessed nursing care for 69 residents, including those with complex needs or dementia. It is well known for its excellence in end of life care both in the main nursing home and in 'The Fairhaven Suite' which is dedicated to palliative care.

St Faith's is a fully accessible characterful refurbished Victorian Villa with a...  

Care Provided by St Faith's Nursing & Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £1,800
Residential Dementia Care£1,800 - £1,850£1,850 - £1,900
Nursing Care£1,850 - £1,900£1,850 - £1,900
Nursing Dementia Care£1,750 - £1,900£1,750 - £1,850

Correct as of: June 2026

The above fees are dependent on individual care needs. Please contact the team for help and advice.

Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, and enhanced GP practice visits.

Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries..

Contact St Faith's Nursing & Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Teresa Weis (Nursing Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (9)
  • Single Rooms with ensuite Wet Room (15)
  • Couples/Companion Rooms with ensuite Wet Room (9)

Visiting

  • Visitors are welcome at any time

Parking

  • Small on site car park, with plenty of street parking nearby

St Faith's Nursing & Residential Home Reviews (59)

Submit a Review
8.9

St Faith's Nursing & Residential Home has a Review Score of 8.9 (8.930) out of 10, based on 8 reviews in the last 2 years. Over all time St Faith's Nursing & Residential Home has 59 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to St Faith's Nursing & Residential Home
Loading...
Showing 59 reviews matching selected criteria
Review from H W (Daughter of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience
Welcoming, spotlessly clean and well run. My father is part of their family and is treated with warmth, respect and dignity. All the staff are friendly and keep his spirits up every day with smiles, chats and reminiscences. They always have time for him. Food is plentiful and served promptly and is varied and enjoyed. Activities are well organised and family are welcome at all times.
My father is always clean, dry and well dressed. Laundry is efficient and St Faith's Nursing Home is always decorated to a high standard e.g Halloween, Christmas, Harvest.

We can take his dog to visit and his room is quite small but clean, homely and adequate.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew T (Brother of Resident) published on 2 January 2018 Submitted via Postal Card
Overall Experience

My sister became a resident in April of this year and has settled in quite nicely. I visit her every week and am happy with the care she is receiving. All of the staff are very attentive to the resident's needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Melanie B (Daughter of Resident) published on 4 December 2017 Submitted via Postal Card
Overall Experience

Overall we are very happy with our father's care. The support from the home to the family has been outstanding.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Son of Resident) published on 23 November 2017 Submitted via Website
Overall Experience
An exceptional level of care and professionalism was given to both of my parents while at St. Faith's, I can't imagine how we would have managed with them.
The management should feel very proud of the staff, nothing was too much trouble and they always had a time or time for a chat.

Thank you for everything you did for Mum & Dad.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from M S (Resident / Service User) published on 20 November 2017 Submitted via Postal Card
Overall Experience
The day staff are good, so are the night staff, when you get used to them.

Some activities are excellent, especially the dance and movement. Food and drink are good but I don't like peas or swede, so please leave them off my plate.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Daughter of Resident) published on 11 October 2017 Submitted via Postal Card
Overall Experience

My father's care home has been extremely satisfactory. The staff are very caring and friendly.

Sometimes there is poor communication, mainly due to staff changes and rotas.

I would also like to see more communication between residents, although this can be difficult if the residents will not co-operate.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison B (Daughter of Resident) published on 10 October 2017 Submitted via Postal Card
Overall Experience

My mother has been at St Faiths' Nursing Home for the last three years. The staff are very friendly and caring for my mother's needs. They had good facilities and activities for the residents. Also, they let me know any cause for concern. I have no complaints and would be very happy to recommend St Faith's to anyone needing a good nursing home for their elderly relation with dementia.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Son of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience

My mother has been resident for approx 18 months. My sister and I find the care provided responsive and genuinely caring. You could say service from the heart.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret P (Sister-in-law of Resident) published on 17 November 2016 Submitted via Postal Card
Overall Experience

We have always found the carers and staff generally very welcoming and friendly. As a family, we feel impressed and comforted to know that my sister is so well cared for in her senior years.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B C (Daughter of Resident) published on 24 October 2016 Submitted via Website
Overall Experience

Mum has been in the home for more than three years now. I have been visiting at least three or four times a week. I have three children plus doing a full-time job, I only can visit in the late evenings and over the weekends. I have to say the home is very well staffed at all times. It always has a nurse in charge the floor plus carers, feeder carers to support the residents. The staff are well trained, very polite and extremely patient. Some of the residents could be quite difficult to manage at times, staff seemed knowing each of them as an individual. The food is good too. I have to say, I cannot fault the home in any way.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Son of Resident) published on 21 October 2016 Submitted via Postal Card
Overall Experience

It is always difficult to assess a home without having some experience of other homes and being able to compare them. A home, however, modern is only as good as the staff, and having a happy staff. As far as I can judge the home seems to be well run. I cannot comment on the activities as I am not there on weekdays. The staff are quite friendly and very caring for the most part, my only question is on staffing levels when the two staff are having to assist one of the residents with say toileting, and the nurse is not around, who is there to be responsible for the other residents? This would apply to any home of course.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kenneth B (Husband of Resident) published on 12 October 2016 Submitted via Postal Card
Overall Experience

My wife settled in quickly and responded to the genuine trust and friendships of the carers. The carers are obviously concerned for the welfare of the patients and work hard to ensure that duties which could become tedious to them are carried out efficiently and happily for all concerned. My wife needs constant attention and help and assurance these days and certainly gets it. I was surprised and pleased to find that the welcome is so generously extended to visitors, even when carers and nurses are at their busiest. Well done all of you! No complaints what so ever.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ken B (Husband of Resident) published on 6 October 2016 Submitted via Postal Card
Overall Experience

I can't fault any of the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter T (Husband of Resident) published on 5 October 2016 Submitted via Postal Card
Overall Experience

For 4 and a half years, the nurses and carers have looked after my wife with consideration and love. She is immobile and lately confined to bed after a stroke and they have always adapted and adjusted to have her needs with sympathy and efficiency. I have found everyone including management/administration happy and friendly, and always open to questions and discussion. It is a great reassurance to me and our sons to see her so well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah M (Daughter-in-law of Resident) published on 30 September 2016 Submitted via Website
Overall Experience
My mother in law was being looked after at home up until my father in law passed away last year. After a major operation, she was transferred to St Faiths Nursing Home in May 16.

I have never seen her so happy,she loves chatting with the carers and they look after all her needs so efficiently. I never thought she would settle in a home as she said she would never go in a home. she is so happy and loves her room enjoys the activities and overall the company and friendliness of all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S A (Wife of Resident) published on 30 September 2016 Submitted via Postal Card
Overall Experience

Since my husband has been a resident at St Faith's, I have visited six days a week. In those times I have found a very happy atmosphere, caring, polite staff at all levels. I see a very difficult job is being carried out with dignity, love and humour. The standard of entertainment provided is very high.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from NJ H (Daughter of Resident) published on 30 September 2016 Submitted via Postal Card
Overall Experience

Mum has thrived since moving into St Faith's. Despite the fact that mum's vascular dementia is a progressive condition, I feel the care she has received has helped prolonged her life and given her and the family a way of dealing with this awful disease.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie B (Sister of Resident) published on 30 September 2016 Submitted via Postal Card
Overall Experience

We find the nursing home to be clean and beautifully cared for.Whenever we come staff extremely helpful and attentive. The social life of the residents seem to be outstanding. My sister is really happy and contented. Could not ask for more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R M (Son of Resident) published on 29 September 2016 Submitted via Postal Card
Overall Experience

My mum moved in after my dad passed away, he was her main carer at home as she is not mobile. Had a major operation in Birmingham (full knee replacement). She has settled so well, enjoys the company of everyone and the friendly efficient carers and activity staff. She feels safe and I have not seen my mum so happy and well in a long long time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 08 Jun 2026

    This week, we're delighted to celebrate a very special long service milestone for Cindy, our wonderful PA at St Faith's, who has now been part of the Lilian Faithfull family...

Upcoming Events

There are no upcoming events for St Faith's Nursing & Residential Home .

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for St Faith's Nursing & Residential Home .

Meet the Team (2)

Teresa Weis
Teresa WeisJob Title:Home ManagerJoined: 2018

Teresa became home manager of St Faith’s in August 2018 after 4 years as deputy manager and 5 years as head nurse.

Teresa qualified as a nurse 43 years ago and specialised early in her career in the ‘care of the older person’. When she joined Lilian Faithfull Care in 2001, she already had 10 years of experience as a home manager, but took the opportunity to go back to a hands-on nursing role. However, she quickly took on extra responsibilities, which set her on the path to her present position.

In her role as home manager, Teresa is proud to be “leading a team which provides person-centred care to the most vulnerable in our society”. Teresa has an ‘open door policy’ ensuring she is always available for residents, families and staff. She explains, “Although St Faith’s is a large nursing home, all the staff here are on first name terms. Our staff structure means that everyone is supported and there is always someone to talk to.” Teresa and her team work closely with families keeping them involved in the care of their loved ones and ensuring lines of communication are always kept open.

Teresa is an avid reader and enjoys her family time with her four grandchildren and two daughters, who have both followed in their mother’s footsteps into the social care sector.

Pauline Okposi
Pauline OkposiJob Title:Clinical Lead NurseJoined: 2018

Pauline Okposi is the Clinical Lead Nurse at St Faith’s Nursing & Residential Home in Cheltenham, bringing with her over two decades of dedication, resilience and professional growth.

She began her journey with the organisation in 2002, having moved to the UK from Kenya, where she originally trained as a chef. Determined to pursue a career in care, Pauline worked her way from a cleaning role into care work before completing her NVQ Level 2, Access to Nursing, and ultimately qualifying as a nurse through the University of the West of England, Bristol.

Alongside her role at St Faith’s, Pauline spent 14 years working at the Oncology Centre at Cheltenham General Hospital, gaining invaluable clinical experience, including palliative and end-of-life care. In 2018, she stepped into her current position as Clinical Lead Nurse, where she now balances hands-on clinical care with leadership, training and administrative responsibilities.

Her role includes overseeing care plans and assessments, supporting new admissions, leading on clinical standards, and working closely with GPs and multidisciplinary teams to ensure residents receive the highest quality, person-centred care.

Pauline is also deeply passionate about education and development. With teaching and assessing qualifications, she supports student nurses, paramedics and medical students on placement, contributes to staff training, and delivers sessions on areas such as end-of-life care, infection control, diabetes care, and medication management. She has developed internal resources, including student handbooks, care planning frameworks and staff competencies, and is committed to continually updating her own knowledge, having also completed a Master’s degree in Nursing.

Known for her compassionate and hands-on approach, Pauline is always willing to step in wherever needed, supporting both residents and colleagues alike. She takes pride in building strong relationships with families, keeping them informed and involved in their loved one’s care. Outside of work, Pauline enjoys reading, writing, music, hairdressing, and cooking, and values the sense of purpose and fulfilment her role brings to her life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Faith's Nursing & Residential Home to verify any information. View our terms and conditions. St Faith's Nursing & Residential Home has an Enhanced Service -more info.