






Magnolia House offers you excellent facilities to enjoy. There are a number of different communal dining and lounge areas for you to relax in, catch up with friends or perhaps just enjoy a quiet cup of tea. You can also enjoy the conservatory, which overlooks the attractive courtyard garden. The summer months and warmer weather gives you the opportunity to take part in BBQs and other outdoor occasions, often with...
Care Provided by Magnolia House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Whether you are looking for a permanent home, respite care, or a stay to help you convalesce after an operation or illness, will be able to help you. Our fees include all those things that will not only give you peace of mind, but are an important part of enjoying life: 24 hour care, accommodation, all meals and snacks, laundry and an extensive range of activities, entertainment and trips out.
The price(s) shown are provided by the care home. Contact Magnolia House for full pricing details and T&Cs.
Contact Magnolia House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- C T C H Ltd (Cedar Trust Care Homes)
- Private Owned
Person in charge
- Lorraine Booth(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (9)
Visiting
- Open Visiting
Parking
- Onsite Parking
Magnolia House Reviews (67)
Magnolia House has a Review Score of 9.1 (9.108) out of 10, based on 14 reviews in the last 2 years.
Over all time Magnolia House has 67 reviews.
My mum has been in care at Magnolia House for eight months, and she has settled in very well. She thinks it's her house and refers to the lounge as her lounge, which is lovely. The staff are all very friendly and caring. My mum had a fall at night a few weeks ago, and they informed me straight away and made sure she was all okay before settling her back into her bed.
My mum has been at Magnolia House for a few months now, and I can honestly say we have nothing but praise for how she is cared for and made to feel as though nothing is too much trouble by all members of staff.
My mother has settled very well and praises the caring staff. She has been made to feel very welcome, and nothing is too much trouble. I am confident that my mother receives the very best care, which stops me from worrying about her. I love the way the carers take time to brush and style her hair.
Carers and staff are excellent, although sometimes feel they are short-staffed. There can be very quiet weeks with not much going on for residents. Overall I am happy with the care and attention given.
My husband has been at Magnolia House for 16 months and it is obvious the staff like him. The two ladies on reception are very good, nothing is too much trouble. The staff are very friendly and helpful, despite the difficulties with staff shortages. The home arranges lots of entertainment and activities but unfortunately, my husband prefers to stay in his room. I highly recommend Magnolia House.
We would like to say just how pleasing it is to be greeted by happy and helpful reception staff, always willing to help and understand us, as at times can be very emotional visits. We do understand staff shortages but at times this is noticeable and records are not marked as should be. The nursing and caring staff do a job that is hard, emotional and at times difficult and they have our praise and understanding and we thank them.
The staff are terrific for the most part there just aren't enough of them! Waiting for assistance for long periods of time - sometimes on the loo is not dignified. The call bell is an issue, taking long waits for an answer often. This is not criticising individuals, all the staff are lovely - I refer you to my first sentence.
Her care is entirely self funded, so is very expensive.
Phone contact with the nursing staff is adequate and timely.
The admin staff are always helpful, advising and helping relatives with visits, phone/ipad calls as most are abroad.
The staff are happy and helpful.
Excellent staff, great facilities, provide exceptional care, both in the home and provide carers and transport for external appointments.
My husband was in Magnolia House for the last four months of his life. He needed a lot of care as he was unable to walk. I was very happy with the care he received from the friendly and helpful staff. The managerial staff were always available and any issues were dealt with speedily. I highly recommend Magnolia House.
My mother was in Magnolia House since last December and settled in well. She needed a lot of care and attention and was looked after very well. The staff were all very friendly and caring.
My husband was cared for at Magnolia House. The care he was given was first-class. The staff were so loving and caring, nothing was too much trouble for him. They also were very patient with me as I was anxious on my husband's behalf, but they were equally kind to me and I will never ever forget that.
Overall care is extremely good. Staff are friendly and helpful. Care home is well looked after. Always clean and redecorated. Always enough activities for the clients to do.
I have been here three years, and in that time, always been cared for well by staff and carers. It has been sad that a number of excellent carers have left in that time to find other positions. The home is kept extremely clean by a team of cleaners. The food is excellent and varied with choices. The rooms are kept warm. It is a pity the windows cannot be opened to allow more ventilation.
Very happy here and enjoy all the staff and facilities.
Difficult to score on most things as we are not allowed to see Mum's room. When Mum was taken ill recently we were allowed in her room where all her clothes were shoved in one drawer or on the bottom of the wardrobe as all her hangers had gone, she is often not wearing her own clothes. On a recent visit, my mum had a large bandage on her leg. We asked why and the manager said it was a bruise but she didn't know how she got it. My mum cannot move about, so I'm doubtful she did it herself and the manager did not appear to be looking into the incident either!
Our aim is to provide the highest standards of person-centred care and to ensure the safety and wellbeing of our residents, and our staff work extremely hard and long hours in what can sometimes be a challenging environment. It is disappointing that your recent experience did not meet your...
My dad has been in this facility since March 2021, and with his needs, I feel he is in the best place he has ever been. The staff are excellent, warm and attentive. I am regularly updated with any issues with his health and well-being. He is looked after and cared for in the best way possible, which for me, is a much-needed relief.
My mother was in for respite care as her husband had a fall and he was her carer following a stroke. When seeing my mother her care was very poor. She was wearing another resident's clothes, her slippers were missing, her hair was so greasy. I thought that it had been dampened down, no glasses on so she could not see. Nails long and overgrown digging into paralysed hand. I reported my thoughts when I returned her after an off-site visit but on the next visit, the situation was the same. So not responsive to care requirements. The wheelchair has gone missing and you would think with the covid restrictions personal items should not be shared amongst the residents! When mentioned to staff although every effort was made to find the wheelchair it still has not been found. Medications that have been prescribed three times a day. Only have evening written as instruction on the box so concerns over the correct supply of medicines.
As a team we are committed to providing the highest standards of...
Placing a loved one who has advanced dementia in care was an extremely difficult decision. Magnolia has made the transition effortless. They always phone if there are any concerns. Since being ay Magnolia our loved one is eating more and now has the opportunity to socialise. I have found all the staff very easy to talk to. Video calls are available which are very helpful and the staff are there to support with calls. Our loved one looks clean and presentable. I don't have any problem calling Magnolia if I have concerns or questions. Nothing seems to bother them. Due to COVID I have not been able to see facilities or loved one room.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Magnolia House.
Meet the Team (1)

Lorraine's aim at Magnolia House is to make sure you find every day fun and stimulating. This is the case regardless of your care needs and all of Lorraine's team are dedicated to helping you achieve this.
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