
We are very pleased with the care that my brother is getting at Millbrook LodgeIan W(Brother of Resident/Service User)

We were happy that Mum came to Millbrook Lodge so she was safe and cared for 24 hours a dayMandy M(Daughter of Resident/Service User)

We can honestly say that we can unreservedly commend Millbrook Lodge as a true centre of excellenceR M(Son of Resident/Service User)

We are very pleased with the care that my brother is getting at Millbrook LodgeIan W(Brother of Resident/Service User)

We were happy that Mum came to Millbrook Lodge so she was safe and cared for 24 hours a dayMandy M(Daughter of Resident/Service User)

We can honestly say that we can unreservedly commend Millbrook Lodge as a true centre of excellenceR M(Son of Resident/Service User)

Millbrook Lodge offers up to 80 residents compassionate, individualised residential, nursing and respite care in a modern, comfortable environment. Opened in 2010, the home is situated close to the centre of Brockworth, an attractive village just a few miles east of Gloucester.
This modern home has been designed with your well-being and comfort in mind. Cosy lounges are available to relax in, as are the secure gardens to take advantage...
Care Provided by Millbrook Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Millbrook Lodge for full pricing details and T&Cs.
Contact Millbrook Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Robin Willmott(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Visitors are welcome at any time.
Parking
- Free parking is available outside the home.
Millbrook Lodge Reviews (83)
Millbrook Lodge has a Review Score of 9.1 (9.081) out of 10, based on 15 reviews in the last 2 years.
Over all time Millbrook Lodge has 83 reviews.
My mum has received exceptional care and help during a difficult time of readjustment. All the staff have been kind to her.
Thank you for your feedback and for taking the time to write us a review - we really do appreciate it. If there any more support we can give your mum, please just let us know.
I have seen a sustained improvement since he first came into Millbrook Lodge, and I know he has found it difficult to settle at night as he hasn't had an established routine for going to bed before he came here. Otherwise, I am very satisfied with his care.
Thank you for your comments and for taking the time to share your feedback in a review. We're glad to hear that you've seen improvements. Please do let us know if there is anything else we can do to support you and your family.
During the short time my mother spent at Millbrook Lodge both she and I were treated with the utmost kindness and respect. The caring shown at all times was excellent. Upon her death in the home, the compassion shown to myself and my husband by all the staff we encountered was amazing and greatly helped us to deal with a very sad situation. We came away with a very positive feeling for the wonderful staff there.
We are so sorry for your loss – it was a great honour to to care for your mother here at Millbrook Lodge. We appreciate you taking the time to write us a review at what must be a difficult time and for your kind words. I will share your comments with the whole team.
I would like to thank you all for the all your help with my husband and to the rest of the family.
We appreciate you taking the time to acknowledge the team here at Millbrook Lodge, and for writing us a review - thank you!
This is a caring home - the staff are always helpful and gave me information around my Mum's condition and were always pleasant and loving towards my Mother. They were professional but with a very human touch - gib hearts!
Thank you for your feedback and for taking the time to write us a review. I will make sure the team sees it as I know it means a lot to them.
My mother had an enjoyable experience.
Thank you for taking the time to write us a review - we really appreciate your feedback.
Like a home from home.
Thank you for taking the time to review your experience at Millbrook Lodge. I'm glad you feel at home with us.
My sister is very happy at Millbrook Lodge. Her care and nursing is excellent. The staff are always cheery.
I'm glad to hear that your sister is happy with us here. Do let us know if she needs anything else, and thank you for submitting a review.
Although my mother was only a resident for a very short time (she had a major stroke 10 days after arrival) my wife and I were hugely impressed by every aspect of her care. All staff displayed the highest standards of professionalism and consistently ensured that she remained comfortable and that all her needs were met. Following her stroke, she became totally unresponsive and it was clear that the end of her life was approaching. My wife and I were able to stay with her almost constantly and were fully supported in doing so. During this difficult time she was treated with respect and compassion and no efforts were spared in ensuring that her passing was managed with dignity and concern for her privacy. All members of staff demonstrated high levels of skill and proactive teamwork, and it would be very difficult to single out any aspect requiring improvement. We can honestly say that we can unreservedly commend Millbrook Lodge as a true centre of excellence in its field.
Thank you for taking the time to share your experiences of our home after what must have been a very difficult time for your family. It was an honour for our team to have the opportunity to care for your mother. I will make sure the team sees your comments as they really do appreciate the feedback.
Mum has been here for ten months. In that time she has been well looked after. Shortly after moving in the family was supported in helping mum celebrate her 90th birthday. Now that Covid has been reduced the home is opening up more. Some of the staff made a special effort to celebrate the coronation. Residents were treated to afternoon tea and entertainment and it was a good opportunity to meet some of the relatives.
I'm glad you were able to join us for our coronation celebration. Thank you for taking the time to write us a review - much appreciated.
They have been so helpful to us, nothing has been too much trouble and the staff are helpful and friendly.
We appreciate you taking the time to share your views on Millbrook Lodge by writing us a review. If there is anything more we can do for your mother-in-law or your family then please don't hesitate to ask.
The staff and rooms are very good. Always ready to help, nothing is too much trouble. Ten out of ten.
Thanks for taking the time to write us a review, and for your "ten out of ten" score - much appreciated.
My husband is well cared for. The staff cope with his inability to communicate in a caring way. Unfortunately he will only very noisily join in the activities which is his choice.
Thank you for taking the time to write us a review. Please do let us know if there is anything else we can do for you or for your husband.
Excellent level of care from all of the staff. Lovely food and a very high standard of cleanliness. Could not fault it in any way.
Thank you for your feedback and for taking the time to write us a review of your experience of Millbrook Lodge. We really do appreciate it.
My father arrived at Millbrook Lodge after a week at Gloucester hospital’s frailty assessment ward. He was in the Birdlip section of the home and given excellent care and attention, and I felt that he was loved by the staff. I also felt that our family was cared for and even our dog Magic was welcomed. we can’t compliment the team enough, thank you so much.
Thank you for taking the time to share your experiences of Millbrook Lodge. It is always a pleasure to welcome families to join ours, even furry family members! I will share your feedback with the team as I know they love to hear it.
My wife has received good care and has been well looked after during her stay at Millbrook Lodge, and for the past seven years, she has been here.
Thanks for taking the time to write us a review. I'm glad to hear your wife is settled at Millbrook Lodge. I'll pass on your feedback to the team as I know they love to hear it.
I am grateful to you all for looking after my husband. I miss him so much but am pleased I can come and spend time with him each day.
Thank you for writing us a review at what must be a difficult time. I'm glad you're able to visit each day; if there is anything else you need, please do let a member of the team at Millbrook know as they would be more than happy to help.
Mum has been a resident here for eighteen months now. She is very happy here, despite her initial reluctance to give up her independence. She speaks highly of the staff and the care she receives and of the quality of the meals. We have found everyone to be pleasant, helpful and caring. We are happy that Mum is happy, safe and well looked after.
Thank you for your feedback and for taking the time to write us a review. I'm glad your mum is happy with us and I'll pass on your comments to the team as I know they appreciate hearing them.
The staff were kind, helpful and cheerful.
They dealt with my husband, who was a difficult and stubborn individual with kindness and tact.
Thanks for your feedback. I will pass this on to our team at Millbrook.
We were very nervous when our mum came from hospital. Our mum had always said she didn't want to go into care. The only thing we can say is that the staff are phenomenal. The most amazing carers. We are very sorry she's leaving her excellent team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Millbrook Lodge.
There are no upcoming events for Millbrook Lodge.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Millbrook Lodge.
Meet the Team (3)

The residents at Millbrook Lodge are cared for by a highly dedicated and professional team of employees which includes Nurses, Care Leaders, Carers, Administrators, Housekeepers and the Catering Team. They are all led and supported by both the Deputy Home Manager and General Manager.
Robin came to Millbrook Lodge from the NHS where he had worked since qualifying as a Nurse. Within the NHS Robin had worked in inpatient services, the community mental health team and latterly worked for 5 years as a Dementia Education Nurse. Robin has been published in the Journal of Dementia Care and runs courses on aspects of Dementia and end of life care.
As well as carrying the Registered Mental Nurse qualification Robin holds a Masters Degree in Counselling Psychology with a focus on supporting older people through therapy. Robin also holds a B.Sc in Nursing and is a member of the British Association of Counselling and Psychotherapy.
Robin expects high standards of person-centred care from his team and works with his colleagues to ensure that Millbrook Lodge has a homely, relaxed atmosphere for all of the residents.

Hayley Taylor is the Deputy Home Manager at The Orders of St John Care Trust’s Millbrook Lodge in Gloucestershire and has 15 years of experience working in the Care Sector.
Hayley is passionate about her role and loves that the role provides different challenges every day. Meeting new and interesting people whilst doing something positive for someone in need is a passion of Hayley’s and she is proud this is something she gets to do every day.
Hayley has worked for OSJCT since 2009 and has a Level 3 in Leadership for Health and Social Care.

Alison Johns is the Senior Nurse at The Orders of St John Care Trust’s Millbrook Lodge in Wiltshire and has 13 years of experience working in the Care Sector.
Alison is extremely passionate about her role and likes working in a team that is dedicated to ensuring a quality of life for ALL of the home's residents. There is a lot of fun and laughter at the home which makes for a lovely atmosphere.
Alison has a few hobbies that occupy her spare time, they are card making and scrapbooking as well as cooking. The Home Manager has had me make a curry for the staff curry night! She also likes to socialise with colleagues and enjoy a good natter!
Alison has worked for OSJCT since 2005 and is a Registered General Nurse.
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