
We are very pleased with the care that my brother is getting at Millbrook LodgeIan W(Brother of Resident/Service User)

We were happy that Mum came to Millbrook Lodge so she was safe and cared for 24 hours a dayMandy M(Daughter of Resident/Service User)

We can honestly say that we can unreservedly commend Millbrook Lodge as a true centre of excellenceR M(Son of Resident/Service User)

We are very pleased with the care that my brother is getting at Millbrook LodgeIan W(Brother of Resident/Service User)

We were happy that Mum came to Millbrook Lodge so she was safe and cared for 24 hours a dayMandy M(Daughter of Resident/Service User)

We can honestly say that we can unreservedly commend Millbrook Lodge as a true centre of excellenceR M(Son of Resident/Service User)

Millbrook Lodge offers up to 80 residents compassionate, individualised residential, nursing and respite care in a modern, comfortable environment. Opened in 2010, the home is situated close to the centre of Brockworth, an attractive village just a few miles east of Gloucester.
This modern home has been designed with your well-being and comfort in mind. Cosy lounges are available to relax in, as are the secure gardens to take advantage...
Care Provided by Millbrook Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Millbrook Lodge for full pricing details and T&Cs.
Contact Millbrook Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Robin Willmott(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Visitors are welcome at any time.
Parking
- Free parking is available outside the home.
Millbrook Lodge Reviews (83)
Millbrook Lodge has a Review Score of 9.1 (9.081) out of 10, based on 15 reviews in the last 2 years.
Over all time Millbrook Lodge has 83 reviews.
The staff have been so caring, supportive and helpful.
I have been fully informed and involved in what has been happening at all stages.
It is a tremendous relief to know that mum is receiving such marvellous care.
I couldn't wish for more.
She is so well looked after by all the carers, thank you all.
My sister and I know our mum is safe, happy and we know also that we are informed at all times in mum's care and any worries she may have.
Millbrook is like our second home and we always feel welcome and happy here.
Thanks to all the wonderful staff and carers for their kindness and continued support.
We would always recommend Millbrook to all.
From the time my relative came to Millbrook Lodge, the care and consideration has been excellent. I have no complaints at all and staff have done everything they can do to assist her.
I have treated very well by all the staff who are cheerful and respectful at all times even when understaffed. This is a great achievement as over 50% of residents are in big chairs unable to talk or indicate what they are feeling.
Dad was always a true gentleman and with thanks to the care and respect shown by everyone from the start of his journey until the end was truly excellent. I would recommend in a second this care home. Three words is all that is left to say: 'simply the best'.
The food I find is very good. Choices are usually available which is important since different personal tastes need to be catered for and are. But it is not a cheap home.
However, we need not have worried, as the care she received was first class and her final six weeks were as good as they could have been and she very happy. We witnessed on many occasions the great care that all the staff took in looking after our friend and the other residents. Nothing was too much trouble and we were especially impressed with the dedicated nurses, who showed great skills in managing her failing health. Also, on our frequent visits, we felt part of the family.
Overall, the care that our friend received was superb and we cannot thank the staff enough for all they did for her. This is a great nursing home.
Very pleased with all aspects of the home I am an RGN, RMN with previous experience of home management and would highly recommend this home.
On entering the home, you find it always fresh and clean with information readily displayed throughout the building. The staff, without exception, are welcoming, friendly and supportive of the residents and visiting family. Refreshments are readily available again for both residents and visitors. Meals for visitors are always offered, a reminder that the Lodge is the resident's home. Activities are well organised and very varied and try to involve as many capable residents as possible.
Staff are excellent, they make sure the residents are looked after at all times to a high standard,
Activities are good. They make a point of getting the residents involved in the activities.
The care home is excellent. The staff cannot be faulted. The room provided is excellent and the food is very tasty and the portions satisfactory.
Very friendly, clean and homely activities for residents, families welcome. Garden kept up together, flowers, plants, nice to relax with a nice outlook.
Having seen three nursing homes, I had no hesitation in placing mum at Millbrook Lodge. I know that the staff take every opportunity to care for the residents. All the staff are friendly and caring, creating a great environment for everyone. Due to the complexities and conditions of the various residents, I can see however difficult the requirements, they maintain their care throughout. Entertainment plays a major part in keeping them busy, occupied and making their days worthwhile.
Standards of care vary, depending who's on duty that day.
Overall I am happy here.
The past few months have been very difficult for us as a family, however, our turning point in dealing with my nan's condition was when she came to stay at Millbrook Lodge, she was happier, more content and as a family, we felt very supported with her care. The management team are truly fantastic. The staff at the nursing home are absolutely amazing. The premises and gardens are lovely. We are a very large family with young children and during my nan's stay in hospital we found it very hard to visit during the very restricted visiting hours but now at Millbrook Lodge, the staff welcome our family and allow us to visit my nan as we would in her own home.
We have commented honestly below. During the seven years Mum had been living in Millbrook Lodge we have never had a reason to complain. All of the carers, especially the nurses have always cared for Mum in the best possible way. The staff and management to us and in our option have always been helpful and well organised. When Mum was able she enjoyed the activities she attended. We are grateful to all concerned who cared for mum during her seven year stay.
We count ourselves extremely lucky to have found this home and would rate it as excellent in all respects. It is truly what a nursing home should be like - well done to all, you should be very proud of what you deliver.
Extremely well looked after. Treated with consideration, kindness and dignity.
Millbrook Lodge is about 5 minutes from home which was an added bonus, but had it been further it would still have been worth a journey, just to see my partner looking so much more comfortable was a blessing. He was treated with great dignity throughout his illness, and was always kept clean and comfortable. As he neared the end of his life we were treated with compassion and sympathy.
There is no way I could ever thank them enough for the care they showed us, and I am sure my partner would have wanted me to also thank them on his behalf. I would highly recommend Millbrook Lodge to anyone.
My mother was a resident from 31 Dec 15 until she died on 20 March. The care provided to her at Millbrook through the staff on Birdlip Wing was exemplary. My mother had suffered a massive stroke and she was wholly dependant for everything. The staff saw her every need was met with care and consideration. While my mother had little awareness of her situation, everyone at Millbrook did their utmost to ensure that she got the best of treatment. She was always treated in a caring and dignified manner with the staff always prepared to go the extra mile to make her life at Millbrook the best it could be.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Millbrook Lodge.
There are no upcoming events for Millbrook Lodge.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Millbrook Lodge.
Meet the Team (3)

The residents at Millbrook Lodge are cared for by a highly dedicated and professional team of employees which includes Nurses, Care Leaders, Carers, Administrators, Housekeepers and the Catering Team. They are all led and supported by both the Deputy Home Manager and General Manager.
Robin came to Millbrook Lodge from the NHS where he had worked since qualifying as a Nurse. Within the NHS Robin had worked in inpatient services, the community mental health team and latterly worked for 5 years as a Dementia Education Nurse. Robin has been published in the Journal of Dementia Care and runs courses on aspects of Dementia and end of life care.
As well as carrying the Registered Mental Nurse qualification Robin holds a Masters Degree in Counselling Psychology with a focus on supporting older people through therapy. Robin also holds a B.Sc in Nursing and is a member of the British Association of Counselling and Psychotherapy.
Robin expects high standards of person-centred care from his team and works with his colleagues to ensure that Millbrook Lodge has a homely, relaxed atmosphere for all of the residents.

Hayley Taylor is the Deputy Home Manager at The Orders of St John Care Trust’s Millbrook Lodge in Gloucestershire and has 15 years of experience working in the Care Sector.
Hayley is passionate about her role and loves that the role provides different challenges every day. Meeting new and interesting people whilst doing something positive for someone in need is a passion of Hayley’s and she is proud this is something she gets to do every day.
Hayley has worked for OSJCT since 2009 and has a Level 3 in Leadership for Health and Social Care.

Alison Johns is the Senior Nurse at The Orders of St John Care Trust’s Millbrook Lodge in Wiltshire and has 13 years of experience working in the Care Sector.
Alison is extremely passionate about her role and likes working in a team that is dedicated to ensuring a quality of life for ALL of the home's residents. There is a lot of fun and laughter at the home which makes for a lovely atmosphere.
Alison has a few hobbies that occupy her spare time, they are card making and scrapbooking as well as cooking. The Home Manager has had me make a curry for the staff curry night! She also likes to socialise with colleagues and enjoy a good natter!
Alison has worked for OSJCT since 2005 and is a Registered General Nurse.
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