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Millbrook Lodge

Moorfield Road, Brockworth, Gloucester, Gloucestershire GL3 4EX
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We are very pleased with the care that my brother is getting at Millbrook LodgeIan W(Brother of Resident/Service User)
Millbrook Lodge, Gloucester
We were happy that Mum came to Millbrook Lodge so she was safe and cared for 24 hours a dayMandy M(Daughter of Resident/Service User)
Millbrook Lodge, Gloucester
We can honestly say that we can unreservedly commend Millbrook Lodge as a true centre of excellenceR M(Son of Resident/Service User)
Millbrook Lodge, Gloucester

Millbrook Lodge offers up to 80 residents compassionate, individualised residential, nursing and respite care in a modern, comfortable environment. Opened in 2010, the home is situated close to the centre of Brockworth, an attractive village just a few miles east of Gloucester.

This modern home has been designed with your well-being and comfort in mind. Cosy lounges are available to relax in, as are the secure gardens to take advantage...  

Care Provided by Millbrook Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,615 - £1,665£1,720 - £1,855
Residential Dementia Care£1,665 - £1,805£1,855 - £1,990
Nursing Care£2,003 - £2,003£2,198 - £2,198
Nursing Dementia Care£2,003 - £2,003£2,198 - £2,198
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Millbrook Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Robin Willmott(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visitors are welcome at any time.

Parking

  • Free parking is available outside the home.

Millbrook Lodge Reviews (83)

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9.1

Millbrook Lodge has a Review Score of 9.1 (9.081) out of 10, based on 15 reviews in the last 2 years. Over all time Millbrook Lodge has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Barbara F (Daughter of Resident) published on 18 July 2022 Submitted via Postal Card
Overall Experience

I've always found the carers and staff extremely friendly and helpful.

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Review from Raymond D (Husband of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

I find Millbrook Lodge to be the best place for my wife otherwise I would not have left her in your care for the last 7 years.

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Review from Jeanette J (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Mum first went into Millbrook Lodge for 2 weeks while I went on holiday, when I came back she didn't want to go back to her home and luckily they had a space and she stayed! The staff are always happy and treat Mum with respect. She fell out of bed once in the middle of the night and they rang me immediately to let me know and kept me updated. Unfortunately, COVID affected the activities and there aren't as many as before, but hopefully, they will soon be back as before. Mum wouldn't want to go anywhere else!

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Review from R P (Son of Resident) published on 9 June 2022 Submitted via Postal Card
Overall Experience

Always been helpful and informative, especially in these difficult times. Been kept up to day with progress.

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Review from Shelia A (Wife of Resident) published on 26 May 2022 Submitted via Postal Card
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Since my husband arrived at Millbrook Lodge, he has been well cared for and settled in really well. He is happy - most importantly - and content. All the staff are so kind to him and when I visit I am always made welcome. I know it would be too difficult for me to care for my husband at home now so his going to Millbrook Lodge has been the best decision for him and me.

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Review from Marilyn H (Daughter of Resident) published on 17 March 2022 Submitted via Postal Card
Overall Experience
I have found the reception staff very helpful at most probably the most taxing time ever for them.
The nursing staff have kept me informed of my mother's current state during her difficult times.

The carers have all been happy and friendly and willing to find out the answers to the questions I had to ask.

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Review from Elon N (Resident / Service User) published on 7 October 2021 Submitted via Postal Card
Overall Experience
Good place. It's been a difficult year (Covid) but the staff have been cheerful and helpful. Staff shortages/absences sometimes cause problems leading to longer waiting times for services, but in the main, pretty good.

Facilities are good. Communication with family could be a bit better, especially relating to visits.

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Review from F W (Resident / Service User) published on 5 October 2021 Submitted via Postal Card
Overall Experience

The atmosphere is friendly and the management are approachable and helpful.

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Review from J J (Son of Resident) published on 1 October 2021 Submitted via Postal Card
Overall Experience

This review concerns my mum's care over the past 5 months. Following a fall her whole life changed from being very independent within the care home setting to becoming totally reliant on staff for all aspects of daily care. The journey has been a difficult one but the care the staff have shown to both my mum and me has been wonderful. She recently celebrated her 101st birthday and, although bed bound, the staff really went the extra mile.

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Review from Russell H (Grandson of Resident) published on 1 June 2021 Submitted via Website
Overall Experience
When it was arranged for my Nan to go to Millbrook I was very happy due to my other Nan spent her time there before passing.

However, it had become apparent they have lost the personal care they used to have with a severe lack of compassion and thoughts to the residents. With a lack of empathy and clarity in communication through the outbreak.

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Review from Joyce M (Resident / Service User) published on 18 May 2021 Submitted via Postal Card
Overall Experience
I am staying.

All is good for me.

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Review from R B (Daughter of Resident) published on 4 August 2020 Submitted via Postal Card
Overall Experience

I find this home caring, professional, warm, supportive, kind and considerate of all my mum's needs. I would highly recommend.

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Review from B N (Resident / Service User) published on 21 July 2020 Submitted via Postal Card
Overall Experience
I feel very lonely. I have been bedridden for nearly a year and staff rarely have time to talk to me. They often just talk among themselves when providing personal care and sometimes tell me to be quiet when I try to talk to them. I have anxiety and depression.

I can rarely see a doctor and I'm unable to see a dentist or an optician.

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Review from G B (Resident / Service User) published on 21 July 2020 Submitted via Postal Card
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Life is different with 4 months in isolation. Just for the last couple of weeks we can have one member of the family at a time for 15 minutes by appointment out in the garden. It's not the same here.

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Review from Patty B (Resident / Service User) published on 21 July 2020 Submitted via Postal Card
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I have only been a resident since March 2020. I have settled well enough and find the carers extremely helpful and so kind when I feel I need some sympathy. Not often though. When things are normal again, I look forward to visits to church, the library and just being out! I love walking in our gardens and now have a flower bed - of my own! I am very lucky to be still mobile (with a trolley) and at present require little help.

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Review from J M (Resident / Service User) published on 26 February 2020 Submitted via Postal Card
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Having been here for almost two years now I have felt happy and settled.

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Review from Martin A (Son of Resident) published on 1 November 2019 Submitted via Website
Overall Experience
We would like to thank the staff in Birdlip at Millbrook Lodge for the marvellous care given to our mother.
She had happy times with kind friends and we could not have hoped for better care shown by the staff that made mum’s last years so comfortable and a home from home feel.
As visitors, we were always made welcome. Once again a big thank you to everybody.

We would highly recommend Millbrook Lodge to anyone needing high standard care for a relative.

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Review from Kayleigh B (Granddaughter of Resident) published on 8 May 2019 Submitted via Website
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We would like to thank the carers in Birdlip at Millbrook Lodge for the wonderful care that they gave my grandad. For all the love, laughter, friendship and always being there when Grandad needed a shoulder to cry on. Also, I cannot thank you enough for being so kind to me and my family every time we visited. You always made us feel very welcome and helped us through the hard times. Nothing was ever too much trouble. I would recommend Millbrook Lodge to anyone.

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Review from R P (Son of Resident) published on 4 December 2018 Submitted via Postal Card
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A good home, the staff are very helpful, no problems Leckhapton Unit very good.

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Review from B W (Son of Resident) published on 30 November 2018 Submitted via Postal Card
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Very high standard of care.
Staff clearly cared about the resident.

When the resident became ill the home provided great support to the family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 May 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (9)

Accreditations

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Meet the Team (3)

Robin Willmott
Robin WillmottJob Title:General ManagerJoined: 2014

The residents at Millbrook Lodge are cared for by a highly dedicated and professional team of employees which includes Nurses, Care Leaders, Carers, Administrators, Housekeepers and the Catering Team. They are all led and supported by both the Deputy Home Manager and General Manager.

Robin came to Millbrook Lodge from the NHS where he had worked since qualifying as a Nurse. Within the NHS Robin had worked in inpatient services, the community mental health team and latterly worked for 5 years as a Dementia Education Nurse. Robin has been published in the Journal of Dementia Care and runs courses on aspects of Dementia and end of life care.

As well as carrying the Registered Mental Nurse qualification Robin holds a Masters Degree in Counselling Psychology with a focus on supporting older people through therapy. Robin also holds a B.Sc in Nursing and is a member of the British Association of Counselling and Psychotherapy.

Robin expects high standards of person-centred care from his team and works with his colleagues to ensure that Millbrook Lodge has a homely, relaxed atmosphere for all of the residents.

Hayley Taylor
Hayley TaylorJob Title:Deputy ManagerJoined: 2009

Hayley Taylor is the Deputy Home Manager at The Orders of St John Care Trust’s Millbrook Lodge in Gloucestershire and has 15 years of experience working in the Care Sector.

Hayley is passionate about her role and loves that the role provides different challenges every day. Meeting new and interesting people whilst doing something positive for someone in need is a passion of Hayley’s and she is proud this is something she gets to do every day.

Hayley has worked for OSJCT since 2009 and has a Level 3 in Leadership for Health and Social Care.

Alison Johns
Alison JohnsJob Title:Senior NurseJoined: 2005

Alison Johns is the Senior Nurse at The Orders of St John Care Trust’s Millbrook Lodge in Wiltshire and has 13 years of experience working in the Care Sector.

Alison is extremely passionate about her role and likes working in a team that is dedicated to ensuring a quality of life for ALL of the home's residents. There is a lot of fun and laughter at the home which makes for a lovely atmosphere.

Alison has a few hobbies that occupy her spare time, they are card making and scrapbooking as well as cooking. The Home Manager has had me make a curry for the staff curry night! She also likes to socialise with colleagues and enjoy a good natter!

Alison has worked for OSJCT since 2005 and is a Registered General Nurse.

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