Barchester Hunters Care Home

I wish mum could have enjoyed all on offer, the beautiful setting, the comfortable social areas, the lovely dining room and the range of activities. This was not to be, however, as mum was only in Hunter's for 5 weeks before she sadly passed away.

On behalf of my sister, she finds all experiences extremely satisfactory. She is very comfortable in the home, with no complaints whatsoever. Staff care and attention are first class, all meals with very varied menu and very well presented. Accommodation entirely fine. She cannot praise the staff for their care and attention enough. All in all her only slight concern and that is the possibility that she may be moved. I try to reassure her that this is not the future plan and she would be more than happy to continue her stay at Hunters.

The cooking needs a lot of improvement. It is adequate and nutritious but the cooking is very poor.

Pleasant care home with light, fresh air and pleasant surroundings. Nurses and admin staff kind and caring. Occasionally it felt as if more nurses needed.

Mum is cared for very well. All the staff are genuinely caring and kind. They will always try to make time for the residents. The home is well run and management are always happy to speak with relatives.

My Mother was taken to Hunters Care Home from hospital in early March 2018. My Father, not being able to manage on his own joined her on 30th March. They were able to be together until Mother's death on 1st July 2018. All the staff at Hunters provided wonderful care to them both at this difficult time. Father stayed on after Mother's death and still lives there in his own room. I cannot express my thanks to everyone there for their care and consideration to every member of our family. The newspapers pick up on bad home but we should all applaud the good ones, and Hunters is the best.

Very happy with her care, Mum feels safe and happy. Many thanks for all you've done.

Mum was admitted for 2 weeks respite care which was extended due to problems with social services and continuing care support. All of the staff at Hunters were friendly, caring, helpful and treated Mum (and us) with dignity and understanding. We wanted Mum to stay at Hunters but due to social care funding, we had to move Mum back to Lancashire.

Everyone at Hunters, from the enquiry desk, office staff, nurses, carers, domestic staff and cleaners were caring, friendly and professional.

We feel mum is in excellent hands.

Our whole family are very grateful for this.

My experience at Barchester Hunters Care Centre has been very good with staff and seeing the way they handle things with the resident and the way they go about their daily work. (Very good).

I was welcomed very nicely when I arrived, the nurses and carers are so friendly and look after me so well. I have made friends with some of the residents and the entertainment staff are so good. I have been looked after by the chefs as I have a few allergies and they have made special food for me. I have been watched going up and down the stairs, as I need to practice as at home I do not have a downstairs toilet.

Comfortable clean rooms, friendly staff. Pleasant dining room, well presented and interesting menu with adequate choice.

Quite good when you get in the swing.

My Aunt was a resident at Hunters for five years. During that time she was treated with the utmost dignity and respect by all the staff. As her needs changed we were always included in discussions and her care plan was updated and fully reflected those changes. Over the five years, the home has gone through a number of changes in Management but the staff have always remained professional and never allowed the standard of care to be compromised. The new General Manager has a wealth of experience and in my opinion is very caring and passionate, with a real desire to maintain and build on the excellent reputation that Hunters has always had. Our family wish to thank her and all the staff for the support they have given to my Aunt and our family. I would not hesitate to recommend Hunters as a safe and comfortable home for a loved one.

It has been a difficult month for the staff due to the extreme weather conditions, however, they have managed this extremely competently. Everyone received iced drinks, wet flannels/towels, fans and ice creams daily. They have all gone the extra mile, especially the manager. It is with great thanks to Hunters that we have managed to sort out my husband's anxiety issues and get his medication reviewed, something I was struggling to do at home.

I must say how impressed I was when I visited Hunters. I am in the healthcare profession myself. The manager was so accommodating with her time and made us extremely welcome. She spent time with my friend who needed lots of reassurance and ensured that a robust plan of care was put into place. I know how hard it is to find good managers so I do hope that Barchester truly appreciates her and the wonderful staff.

I am hoping we made the right choice - it seems so!

Mum is well cared for and physically fitter than she has been for years, there are plenty of stimulative activities on offer.

This manager is certainly making a difference.