Barchester Hunters Care Home

Hunters took Dad into its care during the pandemic, not the easiest time to move it. The staff made him feel welcome and recognised him from when he visited my mum - he also recognised and remembered them. He is now at end of life, and I feel well looked after and respected. I can' thank them enough.

I would like to thank everyone at Hunters for the support, care and affection they have shown my mother throughout her stay. Their handling of the COVID crisis has also been excellent, keeping residents safe and family informed.

My husband was in Memory Lane for 3 years and 4 months until he passed away on 13th November 2020. I cannot praise the staff enough. They treated him as part of a family. He was a challenging man, his dementia was particularly difficult to handle. He was looked after with the utmost care and affection. I couldn't have asked for more.

I had a wonderful visit with my mum today in the new Covid secure room. It is beautifully decorated, comfortable and safe. The sound system is excellent and we could hear each other very clearly. It was everything I expect from this incredible care home and I can’t wait for my next visit.

It was so lovely to visit my friend yesterday in the new room which has been so thoughtfully converted to allow safe indoor visits. As with all the rooms at Hunters, the decor was elegant and comfortable. The floor to ceiling screen did not feel as though it was a barrier and the excellent sound system made it seem as though we were sitting in the same room together and chatting. Thank you.

We have chosen Hunters Care Centre at the recommendation of our local GP. We cannot thank enough to the management and staff members who are looking after our auntie. They are delivering excellent care, keeping us informed at all times. I highly recommend this home and I truly believe that we could not find a better place. Thank you again Hunters Care Centre for all your hard work.

My mum seemed very happy with you. Only leaving because she wants to be at her home.

The staff at Hunters have consistently gone above and beyond expectations to give my mother the best time possible, treating her with dignity and warmth and noticing all the small things that matter. Their care was exemplary and above all, individually human and kind. I would like to thank everyone who was part of my family's experience from the bottom of my heart.

Towards the end of his life, the communication from staff was excellent. We know he was being cared for in a good place.

Hunters provide an excellent standard of care. The staff are always very professional, welcoming, and friendly. They provide clear guidance on the resident's care and the home routines. We are often addressed by our first names giving a sense of knowing us and more importantly residents. They go to great efforts to make my mother go out in the gardens, which she particularly enjoys. Even during lockdown staff have been highly positive, always with a smile and warm words. They should be praised for the amazing work they do for the residents and the wider community.

Very happy.

All the staff are amazing, they are always very polite, helpful and respectful of their residents. They all work so hard in caring for our beloved family and are always very helpful and supportive. They are all very friendly and jolly in their care of the residents. My relatives have been residents at Hunters Care Home for almost 5 years and in all that time they have been treated with the utmost kindness and dignity for which our whole family are very grateful. I have spent many hours visiting and have always found the staff to be nothing but helpful, kind and caring of all their residents. Many of the wonderful carers and staff have become family friends and during these difficult times, we have the utmost confidence that our relatives are well looked after and cared for, something our family are very grateful for.

Beautiful grounds and more akin to a hotel than a care home. The dining room and lounges are pristine and sumptuous and there is a cafe area for visiting relatives and friends which enhances the experience. What impressed/impresses me about the care home is the staff who are very friendly, compassionate and caring whilst at the same time being very efficient. My mother was initially reticent about her stay at Hunters Care Centre but is now fully engaged with the activities on offer and has made friends. A positive experience.

My mum was transferred to Hunters Care home for end of life care. Throughout her time there she was treated with compassion and dignity. She was so pleased with the standard of care she received. The staff kept us up to date and were so caring at the time of her passing, which has given us a lot of comfort.

My mother transferred to Hunters from a hospice for end of life care. She was in-fact only there for a few days, but all the staff made this a comfortable time for her and our family. We were especially impressed with the care and attention to detail the manager gave us all.

My mother-in-law has only just moved into Hunters, Cirencester so we do not have a full month or long enough to provide an in-depth review. To date, we are very pleased with the care provided. All the staff are very helpful, friendly and caring. Activities are provided and really good at helping integration and company for residents.

The staff were unbelievable, so thoughtful in every aspect, each and every one we came into contact with at Hunters was a real credit to their business.

I have been very happy with all the care and kindness that my mother has received during her respite care. She has been treated with care, respect and dignity. I have worked in the NHS for 30 years, and I can see that Hunters is a well-led and managed unit, with trained and supported staff members. Many thanks for caring for my mother.

My mother-in-law went into Hunters in August with failing health and mental capacity. She spent some time in the residential area of Hunters and was extremely well cared for and supported throughout her time there. Her mental capacity declined to a point where it was decided that she needed to move to Memory lane. The Management and staff kept us up to date with her needs and behaviour, and I cannot praise them highly enough for their support and care. Her move to Memory lane was seamless, and maintenance, nursing, carers and management all supported her throughout. Thank you. She settled well into life in Memory lane, and was encouraged and included in all daily activities - sadly she passed away last week due to failing health. The kindness and end of life care was absolutely first class from all staff members. We couldn't have wished for a more dignified passing. If you have a choice, choose Hunters they are first class.

Thoroughly recommend this care home. The staff and management have been so accommodating for my father. Communication has been extremely good, very professional and caring. Thank you Hunters!