Barchester Hunters Care Home

Cherry Tree Lane, Cirencester GL7 5DT
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9.8 104 Reviews
  • Barchester Hunters Care Home, Cirencester
Hunters Care Home, is a former country manor house in a stunning position on the Fosse Way, on the outskirts of Cirencester. The home is accessible from the M5 and M4. Residents can enjoy the local amenities of Cirencester and the surrounding Cotswolds countryside. They provide a range of accommodation and services from independent living to 24-hour nursing care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person and their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years. Drop in any time to see what they have to offer.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Hunters Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ciprian Groza (Senior General Manager)

Local Authority / Social Services

Admission Criteria

  • Financial/Pre Admission assessment
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1996
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (74)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Parking

  • Large car park with easy access
    Trip hazard free and wheelchair friendly

Barchester Hunters Care Home Reviews (104)

9.8

Barchester Hunters Care Home has a Review Score of 9.8 (9.841) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Hunters Care Home has 104 reviews.

Overall Experience
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  • 25
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Date Published
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Reviewer Connection to Barchester Hunters Care Home
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Total of 104, showing 41-60
Review from Lesley P (Stepdaughter of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The kindness, dignity and support that the staff at Hunters Care Home gave to my step mum was amazing and also to the family. We will forever be grateful to the amazing care she received. Above all, they gave time to her and us, and there was always someone to listen. Thank you.
Reply from Ciprian Cosmin Groza, Senior General Manager at Barchester Hunters Care Home

Dear Lesley, thank you for taking the time to write us a review. Hunters Care Centre team and myself, we are happy to hear that you are pleased with the support which was given to your stepmother. We are all passionate about the work which we are doing, and it is nice to hear your great feedback.
Many thanks.
Kindest Regards
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Review from T A (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management worked extremely hard to ensure my mum had a smooth transfer into the care home during a very difficult time when Covid-19 was causing so many problems. Solutions were found to all the complex problems done in a professional and extremely sensitive manner. Thank you so much
for caring.
Reply from Ciprian Cosmin Groza, Senior General Manager at Barchester Hunters Care Home

Thank you for your feedback. I am happy to hear that you are pleased with the service which we have been able to offer to your mother. I do hope she likes her new home and she is comfortable.


Kindest Regards,

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Review from L A (Daughter of Resident) published on 1 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have looked after mum extremely well over the last few weeks. Mum feels comfortable and warm. She can't eat much but the nurses try to offer her various choices to tempt her. Mum has so enjoyed her baths and showers.
Reply from Ciprian Cosmin Groza, General Manager at Barchester Hunters Care Home

Dear Louise,
Thank you very much for taking the time to complete this review. I am pleased to hear that your mother had a comfortable time here and she enjoyed the care which she has received.
Kindest Regards,
Ciprian

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Review from Ann L (Daughter of Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 98-year-old mother needed to have respite care and took advantage of a three for two weeks offer. This was to give my 98-year-old father a break - it was pleasing to see strict adherence to Covid precautions, which did not waver. My mother was encouraged to join other residents at mealtimes and for
activities, which she declined. She was well-fed, warm and cared for by everyone from the management, receptionist, care staff, cleaners, maintenance men, catering and hairdressers and, in fact, everyone she came into contact with. Although she was reluctant to come, I think she will be back sooner rather than later.
Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear Ann, thank you for taking the time to complete this review.
I am happy to hear that your mother has enjoyed her stay here at Hunters Care Centre, and she had a great experience. We are all keen to offer an excellent experience to the people coming at Hunters Care Centre and it is lovely to see when they leave happy after using our service.
Kindest Regards.

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Review from K W (Son-in-law of Resident) published on 24 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law came in for respite for 3-weeks.
We were very impressed with the home. All of the staff were well led by the home manager. The home is in lovely surroundings and is clean and very homely. The food is excellent.
Overall we were very impressed and no doubt should the need arise will
return.
Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear Keith, thank you very much for taking the time to give us a review.
I am pleased to hear that your mother-in-law had a nice experience here at Hunters Care Centre. We are passionate about what we are doing and it is nice to see that people are comfortable living here.

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Review from T J (Brother of Resident) published on 17 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are grateful to all of Hunter's staff for making the last three and a half years of my brother's life comfortable.
We are particularly grateful for the professional care that he received together with immense kindness of Hunter's team during the last few months.
Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Thank you very much for taking the time to give us this feedback. It was our pleasure to look after your brother and I am happy to hear that you are happy with the services which we have offered to him in order for him to stay safe and comfortable.

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Review from J M (Friend of Resident) published on 29 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and friendly. Nothing is too much trouble. The level of care is amazing.
Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Thank you very much for taking the time to complete this review. We are glad to hear that you are happy with the service offered at Hunters Care Centre.


Kindest Regards,
Ciprian

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Review from C R (Son of Resident) published on 29 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff were very kind and attentive, and compassionate throughout my father's stay. He was very well looked after and I'm extremely glad we chose Hunters as his care centre after he has to leave his flat. I wouldn't hesitate to recommend Hunters to others who are looking for a high-quality personalised
care service.
Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Thank you very much for taking the time to write this review.
We are glad to hear that you are extremely happy with the care which our staff has offered to your father and we are happy to hear that he was comfortable here at Hunters Care Centre.


Kindest Regards,
Ciprian

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Review from D C (Resident) assisted by family/friend published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Weekend staff are good although not enough.
Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear David,


Thank you for taking the time to complete this review.
We are sorry to hear that you felt that our service doesn't have enough staff during the weekend. Our staffing levels are flexed based on the dependecy of the clients and we are using a tool to calculate this. It is great to hear that you are happy with the staff who looked after you whilst you stayed at Hunters Care Centre.


Kindest Regards,
Ciprian

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Review from Karen B (Granddaughter of Resident) published on 15 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother, at the age of ninety-eight, went to Barchester Hunters Care Centre from the hospital for respite and to get a “feel” of the care homes as she was finding it more difficult to live independently. She has been so welcomed by the staff and is always greeted when they pass her. There are
lots of amenities and activities, but these are not pushed on residents, and if they prefer to stay in their room, that is respected. The grounds are kept beautifully, and the menu choices are amazing. I’m kept informed by Barchester Hunters Care Centre regularly, but most of all, my Grandmother feels safe, which gives me peace of mind.
Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear Karen, thank you for providing us with this feedback.
I am happy to hear that you have peace of mind that your mother is safe and comfortable here at Hunters Care Centre.
Our residents are treated with respect, their choices will always be taken into consideration and they will always be our first priority.
Kindest Regards.

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Review from A K (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hunters took Dad into its care during the pandemic, not the easiest time to move it. The staff made him feel welcome and recognised him from when he visited my mum - he also recognised and remembered them. He is now at end of life, and I feel well looked after and respected. I can' thank them enough.
Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear Alison, thank you very much for providing us with this feedback.
I am happy to hear that you are happy with the care provided and with out facilities.
It has been difficult for everyone during the pandemic, and I am glad to hear that our input made your father more comfortable.
Kindest Regards.

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Review from V W (Daughter of Resident) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Hunters for 7 years. She began in the assisted living area, moved to Hunters View as she needed more care and has recently moved to Memory Lane due to her progressing dementia needs.
The standard of care provided by the team at Hunters has been excellent. The staff
treat my mother with great respect and have helped her maintain her dignity. They are always friendly, compassionate and totally professional.
The care home is well maintained, clean and comfortable. Activities are provided and the staff make great efforts to ensure that all residents are included and encouraged to join in.
I would not hesitate to recommend this wonderful team to anyone as they work tirelessly to provide an exemplary standard of care.
I would like to thank everyone at Hunters for the support, care and affection they have shown my mother throughout her stay. Their handling of the COVID crisis has also been excellent, keeping residents safe and family informed.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you for giving us this review.
We are delighted to hear that you are happy with the care which we are offering to your mother.
As always, our residents are our priority always.


Kind Regards,
Ciprian

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Review from Iris H (Wife of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Memory Lane for 3 years and 4 months until he passed away on 13th November 2020. I cannot praise the staff enough. They treated him as part of a family. He was a challenging man, his dementia was particularly difficult to handle. He was looked after with the utmost care and affection.
I couldn't have asked for more.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Iris,
Thank you for the review.
It was our pleasure to look after your husband and I am happy to hear that you are happy with the care offered to him.
Kindest Regards,
Ciprian

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Review from Jane W (Daughter of Resident) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had a wonderful visit with my mum today in the new Covid secure room. It is beautifully decorated, comfortable and safe. The sound system is excellent and we could hear each other very clearly. It was everything I expect from this incredible care home and I can’t wait for my next visit.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

It was so lovely to see you the other day. I am glad that we can now offer indoor visits and you were able to see your mother after such a long time. Thank you for giving us this lovely feedback and thank you for your understanding during those difficult times.

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Review from Nicola G (Friend of Resident) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was so lovely to visit my friend yesterday in the new room which has been so thoughtfully converted to allow safe indoor visits. As with all the rooms at Hunters, the decor was elegant and comfortable. The floor to ceiling screen did not feel as though it was a barrier and the excellent sound system
made it seem as though we were sitting in the same room together and chatting. Thank you.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you for providing us this feedback. I am very happy to hear that you enjoyed visiting your friend. Kind Regards.

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Review from Val (Resident) published on 23 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have chosen Hunters Care Centre at the recommendation of our local GP. We cannot thank enough to the management and staff members who are looking after our auntie. They are delivering excellent care, keeping us informed at all times. I highly recommend this home and I truly believe that we could
not find a better place. Thank you again Hunters Care Centre for all your hard work.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Val,
I am pleased to hear that you are happy with the care provided to your auntie.
I would like to to thank you for taking the time to give us this lovely feedback.
Kind Regards, Ciprian

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Review from L S (Daughter of Resident) published on 11 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum seemed very happy with you. Only leaving because she wants to be at her home.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you very much for your feedback. I am glad to hear that we managed to be here and support you and your mum during this challenging time. Kind regards, Ciprian.

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Review from C W (Daughter of Resident) published on 28 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Hunters have consistently gone above and beyond expectations to give my mother the best time possible, treating her with dignity and warmth and noticing all the small things that matter. Their care was exemplary and above all, individually human and kind. I would like to thank everyone
who was part of my family's experience from the bottom of my heart.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you for your feedback. We are so happy to hear that your mother was happy and comfortable here and she had a nice respite experience. I hope everything will work well at home and it was a pleasure for us to look after her here at Hunters Care Centre.
Kind Regards,
Ciprian

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Review from Elisabeth (Daughter-in-law of Resident) published on 31 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law spent the last 4 months of his life here most of it during lockdown.
Sadly we never really got to know the care staff but whenever we rang him he was content, never complained and always praised the food!
Towards the end of his life, the communication from staff was excellent. We
know he was being cared for in a good place.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Elisabeth, thank you for writing this review. I am happy to hear that you are pleased with the care offered to your father in law. Please feel free to come after these challenging times and enjoy a cup of tea or coffee and meet the staff who looked after your father in law. Kind Regards, Ciprian.

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Review from C S (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hunters provide an excellent standard of care. The staff are always very professional, welcoming, and friendly. They provide clear guidance on the resident's care and the home routines. We are often addressed by our first names giving a sense of knowing us and more importantly residents. They go to
great efforts to make my mother go out in the gardens, which she particularly enjoys. Even during lockdown staff have been highly positive, always with a smile and warm words. They should be praised for the amazing work they do for the residents and the wider community.
Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you for your feedback. I am very happy to see your review and I would like to thank you for your understanding during these difficult times. We will continue to give our best and to ensure everyone here at Hunters Care Centre will have the best experience.
Kind regards,
Ciprian.

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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Barchester Hunters Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Barchester Hunters Care Home is calculated as follows: ( (245 Excellents x 5) + (44 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 290 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hunters Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (11)

Ciprian

Ciprian Groza

Job Title: General Manager Joined: 2018

Hello, I am Ciprian the General Manager of Hunters Care Centre. I joined Barchester in 2018 as a Clinical Lead, progressing to Deputy Manager and then General Manager of Hunters in 2019. I have built a strong and dedicated team and our focus is to provide person-centred care for all residents where they are treated with respect and dignity. I am committed to not only maintaining the highest standards of care but also ensuring residents are living fulfilling lives.


I began my career in nursing over 10 years ago working in A&E. I enjoy working in a care home as I can build relationships with the residents and their families. For anyone considering care for themselves or a loved one, our doors are open for you to visit and meet the team.

Iulia

Iulia Cotet

Job Title: Deputy Manager Joined: 2016

Hello, I am Julia, the Deputy Manager at Hunters. I started working at Hunters in 2016 as Clinical Lead, progressing to Deputy Manager. I qualified as a nurse in 2008, moving to the UK in 2013 to advance my career in nursing in elderly care. I oversee the clinical standards at Hunters ensuring that the care and nursing team deliver excellent person-centred care with dignity and respect as its core values.

Aneta

Aneta Jankun

Job Title: Clinical Lead General Joined: 2020

Hello, I am Aneta and I started working at Hunters in 2020 as the Clinical Lead for our General Community. I started nursing in 1996 in hospitals in Poland and I love working with the elderly. I aim to provide a warm and caring environment for all of the residents.

Hayley

Hayley Whelans

Job Title: Clinical Lead Memory Lane Joined: 2003

Hello, I am Hayley and I have worked at Hunters for over fifteen years. I initially worked as a carer before taking a break to obtain my nursing qualifications. I have only ever worked on Memory Lane and could not imagine working anywhere else. I work with the residents and the care team to provide a safe and stimulating environment for everyone to live and work in whilst promoting the values of dignity and respect for all.

Ana

Ana Grigore

Job Title: Community Manager for General Care Joined: 2019

Hello, I am Ana and I am the Community Manager for General Care. I have been a nurse for over twenty years specialising in elderly care. I am passionate about person-centred care and leading by example, I aim to provide the best possible care and environment for the residents at Hunters.

Brincy

Brincy Sudeep

Job Title: General Community Manager Joined: 2023

“Hello I am Brincy and I am the manager for the general Community at Hunters. My goal is to provide personalised care to all of my residents in a way that puts them at the centre of everything I do. I have transitioned from working in hospitals to care homes as I find that I am able to interact with the residents more and put a smile on their faces.”

Ben

Ben Sandall

Job Title: Activities Coordinator Joined: 2020

Hello, I am Ben and I am the Activities Coordinator at Hunters. I started working at Hunters over three years ago as part of the hospitality team and when the vacancy came up on the activities team I jumped at the opportunity. I have seen how important a varied activities programme is to all our residents and I have an absolute commitment to ensuring we are offering something for everyone including some favourite regular past times as well as new ideas.


Barchester's Life Enrichment Programme focuses on mind, body and soul and this will be the team's aim in all that we offer our residents in terms of regular activities as well as special events.

Michelle

Michelle Andrews

Job Title: Activities Assistant Joined: 2017

Hello, I am Michelle and I am one of the activities assistants at Hunters. I very much enjoy working with the residents and adapting all we do so everyone can join in. I am a trained singer so love a good sing-along session and seeing how music makes everyone smile.  I also enjoy celebrations and making events special including the residents' birthdays, I look after present purchases!  

Darren

Darren Jones

Job Title: Maintenence Manager Joined: 2018

Hello, I am Darren and I am the Head of Maintenance at Hunters. I joined Hunters with a background in hospitality as a Maintenance Supervisor, planning and running projects.


Before this, I spent three years as an electrician. I am also the primary carer for my son, who has Autism, which has given me an insight into the care sector. I am committed to providing residents, their families, staff and visitors a safe and welcoming home in which to live, visit and work.

Leo

Leo Valaca

Job Title: Head Chef Joined: 2020

Hello, I am Leo the Head Chef at Hunters. My background was working in Five Star Hotels, receiving training from the very best chefs. I moved to work in the care sector over 10 years ago.

I am committed to providing the very best quality food always using the freshest of ingredients. I believe that each resident should be treated as an individual and I work with each resident to ensure their dietary needs are met, not only nutritionally but also by promoting a quality dining experience to make meal times enjoyable.

Jenny

Jenny Smith

Job Title: Administratior Joined: 2022

Hello, I am Jenny the administration assistant and receptionist at Hunters. I have worked in the care sector for over 12 years, including as a carer at Hunters several years ago. I was delighted to return last year to work as part of the administration team.

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