Barchester Hunters Care Home

Throughout mum's respite stay, she has felt secure and cared for. She has maintained as much independence as possible whilst still being fully supported by the very caring staff. Unfortunately, a Covid outbreak during her stay meant too much time in a relatively small bedroom, but apart from that she has enjoyed and been encouraged to participate in a variety of activities. The whole team have been supportive and flexible during a difficult time for our family.

My dad went into Memory Lane at the end of December 2022, and my mum went into the general area in January 2023. It was an extremely stressful time for us all, but the care of the staff made it a better experience. From the manager down, the staff are very empathetic and caring. My parents are very well looked after and safe, which made the tough decision to put them in care easier.

The general manager has been a delight to deal with, nothing is too much trouble and he is immediately responsive. My mother was a very reluctant arrival but is settling well and engaging with everything. The home is beautifully appointed and my parent's room is very comfy and modern. Delicious food, which I am looking forward to sampling! Fantastic activities and a really active on social media so we can see our folks enjoying everything! Such a relief - thank you!

Restful break, nice to be spoilt, would strongly recommend.

The family had already decided that aggressive treatment was futile in my father's case - so he remained in the nursing home receiving exemplary end-of-life care. We were made to feel welcome and were able to stay until he died.

Cannot express how well we have been looked after. The staff are excellent we came for a two-week respite and feel so much better. Look forward to coming again. Thank you so much.

From the beginning, all the staff were amazing caring and welcoming to my mother and us. It was good to know she was safe, warm and well-fed. Hunter's lodge is a very special place because of the wonderful staff. They cared so well for Mum and since her death, they have also cared for me.

It takes somebody special to do the job that you all do. You can't learn it from a book, it's either in your heart or not. You are all amazing people and we will miss seeing you all. Thank you again for everything that you did for Dad and for your massive support and kindness when he passed away.

I can’t thank the staff enough; they do an amazing job, and the management was so supportive and responsive. I would recommend them without hesitation.

I had a wonderful time. Everything was "fine", but one is always glad to be in your own home. I cannot complain.

The kindness, dignity and support that the staff at Hunters Care Home gave to my step mum was amazing and also to the family. We will forever be grateful to the amazing care she received. Above all, they gave time to her and us, and there was always someone to listen. Thank you.

The staff and management worked extremely hard to ensure my mum had a smooth transfer into the care home during a very difficult time when Covid-19 was causing so many problems. Solutions were found to all the complex problems done in a professional and extremely sensitive manner. Thank you so much for caring.

The staff have looked after mum extremely well over the last few weeks. Mum feels comfortable and warm. She can't eat much but the nurses try to offer her various choices to tempt her. Mum has so enjoyed her baths and showers.

My 98-year-old mother needed to have respite care and took advantage of a three for two weeks offer. This was to give my 98-year-old father a break - it was pleasing to see strict adherence to Covid precautions, which did not waver. My mother was encouraged to join other residents at mealtimes and for activities, which she declined. She was well-fed, warm and cared for by everyone from the management, receptionist, care staff, cleaners, maintenance men, catering and hairdressers and, in fact, everyone she came into contact with. Although she was reluctant to come, I think she will be back sooner rather than later.

Overall we were very impressed and no doubt should the need arise will return.

We are particularly grateful for the professional care that he received together with immense kindness of Hunter's team during the last few months.

The staff are very helpful and friendly. Nothing is too much trouble. The level of care is amazing.

The care staff were very kind and attentive, and compassionate throughout my father's stay. He was very well looked after and I'm extremely glad we chose Hunters as his care centre after he has to leave his flat. I wouldn't hesitate to recommend Hunters to others who are looking for a high-quality personalised care service.

Weekend staff are good although not enough.

My Grandmother, at the age of ninety-eight, went to Barchester Hunters Care Centre from the hospital for respite and to get a “feel” of the care homes as she was finding it more difficult to live independently. She has been so welcomed by the staff and is always greeted when they pass her. There are lots of amenities and activities, but these are not pushed on residents, and if they prefer to stay in their room, that is respected. The grounds are kept beautifully, and the menu choices are amazing. I’m kept informed by Barchester Hunters Care Centre regularly, but most of all, my Grandmother feels safe, which gives me peace of mind.