Mill House

55 Sheep Street, Chipping Campden GL55 6DR
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9.5 79 Reviews
  • Mill House, Chipping Campden
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Care Provided by Mill House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1675
  • Self-Funded Residential Dementia Care: from £1675
  • Self-Funded Nursing Care: from £1925
  • Self-Funded Nursing Dementia Care: from £1925
  • RESPITE Self-Funded Residential Care: from £1825
  • RESPITE Self-Funded Residential Dementia Care: from £1825
  • RESPITE Self-Funded Nursing Care: from £1925
  • RESPITE Self-Funded Nursing Dementia Care: from £1925
The price(s) shown are provided by the care home. Contact Mill House for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Lorraine Uzcategui (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (41)

Visiting

  • The home operates an open visiting policy, allowing friends and family members to visit with residents at the times that are most convenient.

Parking

  • Mill House has on site parking for visitors

Are you the Owner/Manager of Mill House? View your Advertising Options

Mill House Reviews (79)

9.5

Mill House has a Review Score of 9.5 (9.529) out of 10, based on 11 reviews in the last 2 years.
Over all time Mill House has 79 reviews.

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Reviewer Connection to Mill House
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Review from S C (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Mill House for 5 years, and she has always been very happy. The carers treat her with such dignity and they work so hard.
Reply from Stuart Lamacraft, on behalf of the team at Mill HouseThank you for your kind words. We are so pleased that your mother has always been very happy during her five years at Mill House and the carers treated her with dignity.
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Review from Sharon C (Daughter of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Mill House for nearly 5 years and I can say that I spend a lot of time there. The carers are amazing they treat my mum with such dignity and care and, if even when they are really busy they will help if they are able to when asked.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Mill HouseThanks so much for taking the time to share this lovely review. We're delighted to hear that you're so happy with the care your mum is receiving. It's a pleasure to have her in the home, and if there's ever anything more we can do to support you or her, please don't hesitate to ask.
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Review from Judith R (Friend of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Mill House to visit a friend. I didn't know what to expect so it was with some trepidation. I didn't need to have worried, the moment I walked in I felt the friendly, warm atmosphere. The decor was bright with lovely colour and materials. The love and commitment of all the staff was amazing.
I left feeling happy and that I'd had a lovely visit.
Reply from Stuart Lamacraft, on behalf of the team at Mill HouseThank you for sharing your experience. We're so pleased to hear that your visit to Mill House left such a positive impression and that you felt the warm, welcoming atmosphere from the moment you arrived. Your kind words are greatly appreciated.
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Review from Anne W (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Mill House for two weeks respite, having had a fall earlier in the year. She was very reluctant to go but having agreed, was welcomed so warmly and personally, that her anxieties were allayed; along with a card, she was also provided with her favourite chocolate. The food was really
excellent and choices varied. Her room was spacious with a lovely outlook over fields. The staff, although very busy, were attentive and kind, so very important. She is relatively independent and quite forthright, the staff were respectful of her independence but responsive to her needs as they arose. Whilst mum couldn't wait to get back to independent living again, in her own home, the two weeks did her the world of good in that she ate well and had plenty of stimulation, and it shows. At some level, this has restored her and I am so thankful to all the staff at Mill House.
Reply from Nicole Howarth, on behalf of the team at Mill HouseThank you for taking the time to leave us such a fantastic review! We're delighted to hear that your mother felt warmly welcomed at Mill House and that our team were able to ease her anxieties during her stay. It's wonderful to know she enjoyed the food, her room, and the peaceful outlook. We're also pleased that the respite stay gave her the chance to rest, eat well, and regain some energy before returning home. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from N C (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was only in Mill House for a short time, but all the staff did everything they could to make his stay and final hours as comfortable as they could be. My father was always treated with utmost dignity.
Reply from Nicole Howarth, on behalf of the team at Mill HouseThank you so much for your kind words during what we know is a difficult time. Although your father was with us for only a short while, it was a privilege to care for him. We're truly touched to hear that you felt he was treated with dignity and that our team at Mill House helped make him as comfortable as possible. Please accept our sincere condolences, and thank you again for taking the time to share your experience.
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Review from Sheila R (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came in yesterday - the welcome was amazing. Everyone was so friendly and helpful. The room is beautiful and the food is plentiful and really really good. I asked if Mum's hair could be washed as I hadn't been for 3 weeks while she was in hospital. When I came in today it had been done and I was
impressed. I left the home feeling really good about leaving Mum there.
Reply from Nicole Howarth, on behalf of the team at Mill HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Mill House. It's great to know that you're happy with her room, the food, and the care she has received so far, and that she had such a warm welcome from our team. We're looking forward to getting to know your mum and supporting her in every way we can. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from E C (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to Mill House for respite after a spell in hospital. We were immediately impressed by the care and support from the staff who helped him to settle in after a difficult time. Staff are always available to answer any questions in a caring and professional manner and make us feel welcome
as visitors. My fathers respite stay has been so successful that it is to become a permanent move. We are all happy that we chose Mill House.
Reply from Nicole Howarth, on behalf of the team at Mill HouseThank you for taking the time to leave us such a lovely review! We're happy to hear that your father's transition into Mill House has been so positive. It's wonderful to know that our team made both him and your family feel supported and welcome. We're honoured to continue caring for him. I will pass on your kind comments to the whole team.
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Review from Anthony C (Respite Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although only a week's stay for respite, my experience from the moment of arrival was excellent. I received a warm welcome from the management and staff who were fully briefed about my requirements. All staff went out of their way to help me and the whole experience was caring, efficient and enjoyable.
The environment and atmosphere throughout was happy, and the food was excellent with healthy variety and interest. I also enjoyed some other activities included in my stay and arrangements for seeing visitors were excellent. Altogether a very pleasant time.
Reply from Nicole Howarth, on behalf of the team at Mill HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that you received great care during your stay at Mill House. It means a lot to the whole team to know that your experience was so positive. It was a pleasure to support you during your respite stay, and you'll always be welcome back should you ever need our help again. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from S M (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always such a joy to visit my Mum at Mill House. I am always greeted so warmly and a beautiful, peaceful, friendly and happy atmosphere pervades the entire Home. My Mum has lived here for almost 5 years and she has been cared for so well in every way imaginable. I always find her peaceful, comfortable
and content usually having enjoyed one of the super activities that will have taken place during the morning. I really cannot find the words to express my gratitude to all the staff who work so consistently very, very hard for the benefit of all those they care for. Thank you all so very much.
Reply from Laura Reeve, on behalf of the team at Mill HouseMany thanks for your review and kind words about the care of your mum, our home and team, it is always a pleasure to welcome loved ones to our home as part of our family at Mill House, we are pleased you enjoy your visits and that your mum is happy and content with us and enjoying the activities. Your feedback has been shared with the team who will be delighted to receive it.
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Review from S H (Wife of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and helpful. My husband feels well looked after. Is very content at Mill House.
Reply from Home Manager, Home Manager at Mill HouseMany thanks for your review and it is wonderful to hear your husband is happy and content with us at Mill House, as a team this is the most important thing to us as our residents and their loved ones are part of our Mill House family. Your feedback will be shared with the team.
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Review from R C (Friend of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff. Very attentive and welcoming to residents and visitors. A lovely home. My friend is always well cared for and happy, I would definitely recommend this home to anyone looking for a friend or relative.
Reply from Home Manager, Home Manager at Mill HouseMany thanks for your review and lovely comments about our home and team at Mill House. We are pleased your friend has settled in and is happy in our home. Your feedback will be shared with the team.
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Review from A J (Son of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing to fault, from the initial enquiry to visiting the home to the arrival, the staff were exceptionally helpful.
My family member assures me he is happy and on every visit, it is obvious he is being well cared for.
Reply from Home Manager at Mill HouseThank you for taking the time to leave us a review and for your lovely comments, we are pleased to hear your family member is happy at Mill House. Your feedback will be shared with the team.
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Review from S L (Friend of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home, lots of activities,
Extremely happy with this care home.
Pet-friendly and kind, very professional and friendly staff.
Management team are there when you need them and I would highly recommend them.
Reply from Home Manager at Mill HouseThank you for taking the time to leave us a review and for your lovely comments about our home and team at Mill House. Your feedback will be shared with the team.
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Review from M T (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Mill House Care Home for several years. The staff are always so kind and supportive and the activities team are great. I always feel confident that Mum is looked after well and with care.
Reply from Home Manager at Mill HouseThank you for taking the time to leave us a review and for your recognition of the team and activities that are available at Mill House. Your comments will be shared with the team who will be delighted to read your feedback.
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Review from C C (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family are incredibly grateful for the excellent care and amazing kindness shown to Mum after her recent fall and hospital stay. The staff are a wonderful team and go the extra mile to make things work and make Mum as comfortable as possible. Thank you.
Reply from Home Manager, Home Manager at Mill HouseThank you for taking the time to leave us a review and for your lovely comments about our team and the care your mum is receiving at Mill House. Your feedback will be shared with the team.
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Review from A J (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a long term resident at Mill House due to her suffering from dementia. Since a fall causing a broken hip in November 2021, and a continued deterioration in her cognition her needs are now complex. I feel all the staff, whatever their role work hard to meet her needs and make her feel
safe and content. Our concerns as relatives are also understood and questions are answered in both a friendly and professional way.
Reply from Home Manager, Home manager at Mill HouseThank you for taking to the time to leave us a review and for your positive comments about the care your mother is receiving and as a result feels safe and content. Your feedback will be shared with the team.
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Review from M P (Husband of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Millhouse for eleven months. She had suffered a stroke which left her with multiple needs. The support and care she has received has been outstanding. The nursing staff and carers have been very professional, whilst showing tenderness and care when carrying out their duties. We went
to great lengths to choose a nursing home that would provide the best care that my wife needed. Also, the facilities that would provide the support for the family and the guidance that we needed. Needless to say, we have not been disappointed.
Reply from Home Manager at Mill HouseThank you for taking the time to leave us a review and for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
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Review from C T (Daughter of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always impressed with the cheerfulness of the staff, they are doing a difficult job.
My mother is settled and happy. It's a great reassurance for me that her face lights up when either the nurses or carers come into her room. Mill House is a pleasure to visit. Welcoming and always clean.
Reply from Home Manager at Mill HouseThank you for taking the time to leave us a review and for your recognition of the team at Mill House. It is lovely to hear that your mother has settled in and is happy at our home. Your feedback will be shared with the team.
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Review from John R (Husband of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Mill House since December 2022. She has Alzheimer’s which has progressed to a severe level, requiring a high level of support to meet all basic needs. The staff here are friendly and professional and work extremely hard to ensure she is safe and content. Communication
is good and I am well-informed about her health and well-being. Facilities are good and a range of activities are provided to keep residents stimulated.
Reply from Home Manager at Mill HouseThank you, John, for taking the time to leave us a review and for your lovely comments about our home and recognition of the team at Mill House. Your feedback will be shared with the team.
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Review from G J (Daughter of Resident) published on 4 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident of Mill House for almost a year; she is doing so well under the care and companionship of Mill House residents and staff. Life now is probably better for Mum than it has been for a few years, with on-tap entertainment, great food, a hairdresser etc, and some wonderful hairy
visitors. It's always a pleasure for me to visit too, and know she is safe and sound.
Reply from Home Manager, Home Manager at Mill HouseThank you for taking the time to leave us a review and for your wonderful comments about our home, team and the care that your mum is receiving. We are pleased to read that she is enjoying all the activities and great food. Your feedback will be shared with the team.
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Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Mill House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Mill House is calculated as follows: ( (103 Excellents x 5) + (22 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Mill House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Accreditations

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Mill House

What types of Care is Mill House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mill House have?

There are 45 Single Rooms.

What are the Facilities & Services at Mill House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mill House to the centre of Chipping Campden?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mill House to verify any information. View our terms and conditions. Mill House has an Basic Service - more info.