
The staff are always so kind and supportive and the activities team are great.M T(Daughter of Resident/Service User)

The staff are a wonderful team and go the extra mileC C(Daughter of Resident/Service User)

Our family are incredibly grateful for the excellent care and amazing kindness shown to MumC C(Daughter of Resident/Service User)

The staff are always so kind and supportive and the activities team are great.M T(Daughter of Resident/Service User)

The staff are a wonderful team and go the extra mileC C(Daughter of Resident/Service User)

Our family are incredibly grateful for the excellent care and amazing kindness shown to MumC C(Daughter of Resident/Service User)

Located in the postcard town of Chipping Campden, Mill House provides round the clock residential, dementia and nursing care on a permanent and respite basis.
Residents at the Gloucestershire care home can enjoy quality facilities including welcoming communal areas, a café and a hair salon. Each bedroom is tastefully decorated, most with an en-suite bathroom. Outside, take part in a spot of gardening in the beautiful, landscaped gardens.
Residents benefit from a...
Care Provided by Mill House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mill House for full pricing details and T&Cs.
Contact Mill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Lorraine Uzcategui(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (41)
Visiting
- The home operates an open visiting policy, allowing friends and family members to visit with residents at the times that are most convenient.
Parking
- Mill House has on site parking for visitors
Mill House Reviews (79)
Mill House has a Review Score of 9.5 (9.479) out of 10, based on 10 reviews in the last 2 years.
Over all time Mill House has 79 reviews.
Mill House Care Home with Nursing is well decorated and clean with excellent staff who are very caring. It is always warm and the food is very good and continually changing the menu. There are involving activities for all and good activity staff. The care is very good especially for the more inactive residents. There is always a pleasant family atmosphere in the home.
My 90-year-old father spent 5 weeks in Mill House. He was extremely well treated right from his initial visit, his entry assessment and throughout his stay. A friendly and caring environment.
The care that my father received from all the staff extended to his family. We felt very welcome when we visited and the staff always had time for us, whatever questions we might ask.
My father recently moved at his choice to Mill House in Chipping Campden. Originally in 2 week sessions of respite care and then converted to full residency/nursing care. The care and nursing staff are excellent and the management of each discipline professional and most helpful at such a sensitive time for both resident and family. My father certainly appreciated his stay which was far more appropriate than family or carers could provide at his own home. Full marks to Mill House.
I wrote an original, similar review after my mother had completed her first short-term contracted stay at Mill House; this focussed on the extremely high qualities of the facilities and staffing experienced at all time. Now, some 3 months later, I am pleased to record the same appreciation; the values I have complimented before have been well sustained and this is in the face of significant transitions amongst the staff numbers, with no diminution in standards. The camaraderie within the entire Mill House community remains exceptional i.e. Staff, residents, visitors.
My father is very settled at Mill House, enjoys activities when they are arranged.
Meal times are a social occasion and the menu is varied. Residents have their own say on the home - Father is treated with dignity and respect. The only negative comment I have is that Mill House activities are few and far between.
Thank you for taking the time to review Mill House, we really appreciate your feedback. At Mill House we take great pride in ensuring we deliver high quality care and facilities. Activities are an extremely important part of daily life at the home, so we have requested that one of our Activities...
My Mother has been a resident at Mill House for over 5 years, during which time I have found that the place has gone from strength to strength. There is a warm, friendly atmosphere everywhere and as the home is not too large, everybody knows everybody and speaks on first name terms.
The staff are very caring and every effort is made to accommodate each individual's needs and particular foibles! Everybody is treated with great respect and dignity and as request for help is always promptly attended to. I have every confidence that my mother is happy, well looked after and safe when I am not around and this is a great reassurance.
They constantly encouraged him and nothing was too much trouble. One of our consultants told us that he was in the best place and he was right.
The nursing care was first class and he was constantly monitored throughout the night which gave me peace of mind.
When the end came it was dignified and peaceful and one cannot ask for more than that.
I am extremely grateful for their care and understanding.
My first ever experience concerning a care home. My elderly sister had been a resident for fifteen months and she has always been treated with the utmost respect and has been very satisfied with her stay. Many activities are available daily for residents if they wish to participate. From a visitors point of view, I would just say that there is not always a member of staff to consult regarding my sister.
It was sad an incident had occurred, but swift action was taken and as a result, as a family, we still have great confidence in the care our mother receives. Thank you and well done.
Mill House Care Home with Nursing provided end of life care for my father. In the short time he stayed at the home, he was happy with the staff. The head nurse was an outstanding professional and the whole team were dedicated and caring towards my father. I can only say that 'TEAM' Mill House Care Home with Nursing provided an outstanding level of care and above all compassion. I must also commend the manager for her outstanding professionalism throughout the whole process.
Every member of staff went out of their way to make sure mother felt cared for and welcome.
Just as mother was almost ready to go she developed pneumonia and sepsis. It was thanks to the special reaction of the staff that her life was saved. All my family are extremely grateful.
Sadly, my mum died last Saturday and the dignity, help and advice were first class from all the staff we spoke to. When the funeral directors took mum away, all staff including the chef lined the hallway, it was very moving.
My father is obviously suffering because of the loss but again the staff couldn't be more helpful.
My aunt a very private and independent lady of 93 years, came into Mill House Care Home last November following hospitalisation after a stroke. We surrounded her with familiar objects and pictures from her house which contributed to her settling in well. Initially, she spent time in her wheelchair and took part in the numerous activities of residents even making Christmas decorations last year. Latterly she had to have full-time nursing care which was delivered with love and compassion. She thought the home really looked after her and enjoyed the food. I would highly recommend Mill House Care Home for the quality fo care they gave my aunt in her last year of life.
After two weeks, Mum died, on 1st December, and everything was done for her with care, dignity and respect ... we couldn't have asked for a better home.
From the onset, the manager was reassuring, empathetic and quickly tuned into my dad's needs. Having been discharged from hospital to an appalling home, I needed to get dad to a place of safety and care. The manager turned it all around and with the care and attention of all those involved with dad's care, he is leaving 1 stone heavier, colour in his cheeks and physically much more able.
Dad died on the 9th of September - after about 6 weeks in Mill House - everyone and everything was done with care, dignity, respect and I cannot thank all of you enough. Thanks.
My mother went into Mill House Care Home with Nursing in June 2016 aged 95. We visited many care homes and looked at CQC reports before we chose this one. It was a hugely emotive time knowing my mother would probably never come home again. As soon as we stepped into Mill House Care Home unannounced, we were welcomed, shown around the home and the efficient new manager listened and was sympathetic to our circumstances. When admitted, the room for Mum was made to feel like home with her furniture etc. The registered nurses and carers were gentle and caring not only to Mum but to all of the family. When leaving the home after visiting and the doors closed, I knew we could trust the staff to look after her and they did right to the end.
I can only truly say that Mill House met and exceeded every possible expectation. All the ladies and all the staff even before he arrived, were so kind and helpful. Even when his forthcoming respite had to quickly be changed to "end of life" you were all so kind in facilitating the move, taking to hospital for his transfer and finally greeting him rather late one evening. From then on he was at peace in great part due to the outstanding care and love he received. For my part you made it possible to be with him day and night with such kindness and sympathy and love. I shall be ever indebted to you all for the quality of those final days.
Levels of cleanliness were high and food well prepared.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (55) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mill House.
Meet the Team (1)

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.
This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.
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