My father was always treated with utmost dignity.N C(Son of Resident/Service User)
My father was always treated with utmost dignity.N C(Son of Resident/Service User)
Located in the postcard town of Chipping Campden, Mill House provides round the clock residential, dementia and nursing care on a permanent and respite basis.
Residents at the Gloucestershire care home can enjoy quality facilities including welcoming communal areas, a café and a hair salon. Each bedroom is tastefully decorated, most with an en-suite bathroom. Outside, take part in a spot of gardening in the beautiful, landscaped gardens.
Residents benefit from a...
Located in the postcard town of Chipping Campden, Mill House provides round the clock residential, dementia and nursing care on a permanent and respite basis.
Residents at the Gloucestershire care home can enjoy quality facilities including welcoming communal areas, a café and a hair salon. Each bedroom is tastefully decorated, most with an en-suite bathroom. Outside, take part in a spot of gardening in the beautiful, landscaped gardens.
Residents benefit from a broad range of activities with dedicated health and wellbeing coordinators who ensure a varied and stimulating programme which is available to residents daily.
Contact Mill House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mill House for full pricing details and T&Cs.
Mill House has a Review Score of 9.5 (9.479) out of 10, based on 10 reviews in the last 2 years.
Over all time Mill House has 79 reviews.
I'm amazed! The staff members are extremely kind and caring. The atmosphere in the care home is very warm and welcoming. The care and activity department are brilliant! The food is like a premium quality restaurant!
I'm amazed! The staff members are extremely kind and caring. The atmosphere in the care home is very warm and welcoming. The care and activity department are brilliant! The food is like a premium quality restaurant!
Absolutely no worries even at this very stressful time, I have been asked if I would kindly leave a review, and I am delighted to do so. The communication during the present climate has been exceptional from the reception team and especially from the hospitality manager who sends us regular photos...
Absolutely no worries even at this very stressful time, I have been asked if I would kindly leave a review, and I am delighted to do so. The communication during the present climate has been exceptional from the reception team and especially from the hospitality manager who sends us regular photos and updates, the images he sends are not generic but photos of our mum involved in activities she always used to love doing. I feel relaxed and consistently reassured that she is happy and that the care team are all exceptional somehow through conversations and emails and through skype and the more recently allowed garden visits have totally taken our worries away.
I have visited Mill House on a number of occasions. The greeting one receives from reception through to other staff is always friendly and welcoming. The Home has recently had a number of improvements made, to help the residents' experience of good quality 'care'. To the visitor it has a palpable...
I have visited Mill House on a number of occasions. The greeting one receives from reception through to other staff is always friendly and welcoming. The Home has recently had a number of improvements made, to help the residents' experience of good quality 'care'. To the visitor it has a palpable 'heart and soul'. One of the key elements in a good care home is the input from the activities team. At Mill House I have always found this to be excellent. Gem has become a fashionable expression but in relation to the Mill House Activities team I have no hesitation in using this term. Patience, compassion and a desire to ensure each resident has the most fulfilling experience in their later years is what the activities team display. Keep up the good work.
The activities team are keeping residents engaged and happy during lockdown. In particular, they have encouraged and welcomed on-line services from the local Church, and are using recorded videos from the Chaplain, who can’t visit personally at present.
The activities team are keeping residents engaged and happy during lockdown. In particular, they have encouraged and welcomed on-line services from the local Church, and are using recorded videos from the Chaplain, who can’t visit personally at present.
Having had connections to Mill House for some years now and following their regular social media updates throughout the Lockdown period of Covid-19 it has been wonderful to see how the staff have continued to keep residents spirits high even in this time of uncertainty. Connecting with the...
Having had connections to Mill House for some years now and following their regular social media updates throughout the Lockdown period of Covid-19 it has been wonderful to see how the staff have continued to keep residents spirits high even in this time of uncertainty. Connecting with the community where possible and providing daily activities for the residents to ensure their time there is fun and varied.
I am so pleased with what they have done for my wife. They are also very good to all the residents here. Cannot fault anyone.
I am so pleased with what they have done for my wife. They are also very good to all the residents here. Cannot fault anyone.
Excellent caring in a safe environment. Very inclusive - great range of interesting activities and friendly disposition to all that fully engages all the staff and residents.
Excellent caring in a safe environment. Very inclusive - great range of interesting activities and friendly disposition to all that fully engages all the staff and residents.
The food here for the residents is outstanding. The staff love to see family eat with the residents to enjoy this wonderful chefs masterpieces in the food. You will never go hungry here.
The food here for the residents is outstanding. The staff love to see family eat with the residents to enjoy this wonderful chefs masterpieces in the food. You will never go hungry here.
Thank you for your review. At Mill House we always strive to deliver the best in everything we do. Our Chef is indeed a renowned and award winning chef, local to Chipping Campden.
The care provided to my friend was exemplary. Every effort was made by all to make sure she was comfortable and her personal requirements were taken care of with a smile and a hug. Mill House is a stand out establishment offering care and assistance to those who need it most - the vulnerable.
The care provided to my friend was exemplary. Every effort was made by all to make sure she was comfortable and her personal requirements were taken care of with a smile and a hug. Mill House is a stand out establishment offering care and assistance to those who need it most - the vulnerable.
Very supportive and caring staff. During my mother's final days the staff were very helpful to both my mother and the family.
Very supportive and caring staff. During my mother's final days the staff were very helpful to both my mother and the family.
The care element was very good and I appreciated the help which I received, particularly from the night staff. The food/catering element in the package did not, unfortunately, suit my needs. Food was not as hot as I would have liked on several occasions.
The care element was very good and I appreciated the help which I received, particularly from the night staff. The food/catering element in the package did not, unfortunately, suit my needs. Food was not as hot as I would have liked on several occasions.
We are delighted to hear that you found the care and support, as well as both the care team and the management at Mill House, to be excellent and would be likely to recommend our home to others. Our catering team works very hard to offer a varied menu to suit everyone’s palate but understand that...
We are delighted to hear that you found the care and support, as well as both the care team and the management at Mill House, to be excellent and would be likely to recommend our home to others. Our catering team works very hard to offer a varied menu to suit everyone’s palate but understand that it won’t suit all of our residents, all of the time. We are happy to offer alternatives if there is something that someone particularly dislikes and our culinary team regularly discuss individual’s likes and dislikes with them. We are currently reviewing the location of the hot trolleys to enable a faster delivery from the trolley to room or servers to table.
Will be better when carers/nurses are allocated which floor they work on for...
Will be better when carers/nurses are allocated which floor they work on for continuity and getting to know residents better.
The care and comfort of our residents is always our first priority at Mill House. We are delighted you find the facilities and activities as well as team members at Mill House all to be excellent and would recommend our home to others. Our new permanent manager has now started at Mill House and her...
The care and comfort of our residents is always our first priority at Mill House. We are delighted you find the facilities and activities as well as team members at Mill House all to be excellent and would recommend our home to others. Our new permanent manager has now started at Mill House and her door will always be open to residents and relatives to discuss any feedback or questions they may have.
Generally, I feel more confident in the level of care and support my mother is currently receiving. The carers who attend her generally understand her needs and make her feel secure and content. The activities team make every effort to include her in all suitable activities. Even at weekends, Mill...
Generally, I feel more confident in the level of care and support my mother is currently receiving. The carers who attend her generally understand her needs and make her feel secure and content. The activities team make every effort to include her in all suitable activities. Even at weekends, Mill House has a buzz about it which makes us as visitors feel confident and happy when visiting. Keep it up, please.
Cleanliness good 9 out of...
Lounge upstairs terrible far too dark to read a magazine even with all lights on, downstairs lounge very tired average almost shabby not sure if its true but I was told some lights in the lounge are fake and just for show so are not designed to work. But in spite of the décor, this is a top-notch home.
Thank you for your feedback and your positive comments with regard to the service provided at Mill House, we pride ourselves on providing good quality care and it is a real pleasure to know that the substantial efforts of our staff are appreciated. Your comments about the tardiness of the food...
Thank you for your feedback and your positive comments with regard to the service provided at Mill House, we pride ourselves on providing good quality care and it is a real pleasure to know that the substantial efforts of our staff are appreciated. Your comments about the tardiness of the food were passed back to the Home Manager to resolve, and I hope an improvement has been noted.Your comments regarding the Home’s décor and garden have been taken onboard, and you will be pleased to know that we are in the process of reviewing some changes and upgrades in certain areas of the Home. Details will be communicated by the Home in due course
We agonised for a very long time about putting him into a care home for a short break, our biggest worry was that he would be alone in his room or stuck in front of a TV all day. A friend mentioned...
We have no negatives at all about Mill House and will be using it again for as he himself puts it, his next holiday. Brilliant care staff, spotlessly clean, dated but comfortable bedroom with tiny TV, ten out of ten for this home, will be telling our friends.
VERY good home, but, often our friend was not up and dressed, lunch is often over 45 minutes late, dinner could be served at any odd time. Everything else though is wonderful. The activities manager who had been promoted and he said he would take ownership of our worries about food times and that...
On my visits I have seen the activities staff bring a pony into the lounge, take a cake and sing happy birthday and on my last visit, the lady and new promoted gentleman were dancing with the residents. Care staff were often hard to find but were always very professional. This is a very good home.
This home has changed significantly, I almost have to make an appointment when visiting my friend as there are so many activities going on. I used to be able to pop in and she was always pleased to see me, now I call in advance to make sure she is not busy as her social life is better than mine....
This home has changed significantly, I almost have to make an appointment when visiting my friend as there are so many activities going on. I used to be able to pop in and she was always pleased to see me, now I call in advance to make sure she is not busy as her social life is better than mine. The whole home and atmosphere is extremely good, but the guy who does the activities has brought this place to life, I visited recently and the royal wedding decor looked like it had been professionally decorated by an external company. I later found out the day’s events were being run by the activities man and a chef, they had wedding dresses, a huge wedding cake and champagne, that’s a care home I hope I end up in.
Despite all that, she was cared for considerably and diligently by...
Despite all that, she was cared for considerably and diligently by the excellent staff at Mill House. She could not have finished her life more comfortably and with better care.
I can honestly say it is an absolute pleasure to come...
Heres to lots more singing, smiling and fun.
I and my whole extended family feel my mother was given the best of care, given the very sad circumstances. We knew the moment we walked into the home it would be the best place for her to end her days. She never-benefited from the homes facilities or lovely views, but everyone seemed to be very...
I and my whole extended family feel my mother was given the best of care, given the very sad circumstances. We knew the moment we walked into the home it would be the best place for her to end her days. She never-benefited from the homes facilities or lovely views, but everyone seemed to be very professional and kind to her, despite in some ways her being a difficult patient. There were some outstanding members of staff, who when the end of life came gave my mother dignity, of which I am so grateful.
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I qualified as a Registered General Nurse in 1986 and have worked across nursing, health visiting and care home leadership roles. Supporting...
I qualified as a Registered General Nurse in 1986 and have worked across nursing, health visiting and care home leadership roles. Supporting residents, families and particularly those living with dementia is what drives me every day.
Outside of work, I enjoy cooking, spending time with family and doting on my dogs.
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