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Newlands of Stow

Evesham Road, Stow-on-the-Wold, Cheltenham, Gloucestershire GL54 1EJ
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Newlands of Stow, Cheltenham
Newlands of Stow, Cheltenham
Newlands of Stow, Cheltenham

Situated in a magnificent Cotswold country house on the edge of historic Stow-on-the-Wold, Newlands offers a supportive, safe, and tranquil environment. Newlands has an outstanding reputation built upon the compassion, dignity, and expertise of the highly skilled nursing team.

Residents enjoy expert care with a deeply personal touch, whether providing long-term, convalescence, palliative, or respite care, the dedicated team ensures every resident receives the attention they deserve.

Life at Newlands is...  

Care Provided by Newlands of Stow

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 25 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,000From £2,200
Nursing CareFrom £2,000From £2,200

Contact Newlands of Stow to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Phillippa Bailey(General & Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Single Rooms with ensuite Wet Room (17)

Parking

  • Parking is availble on entry to Newlands in front of the nursing house.

Newlands of Stow Reviews (49)

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9.7

Newlands of Stow has a Review Score of 9.7 (9.675) out of 10, based on 13 reviews in the last 2 years. Over all time Newlands of Stow has 49 reviews.

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Review from D M (Son-in-law of Resident) published on 21 February 2022 Submitted via Postal Card
Overall Experience

Such a kind, generous establishment full of laughter and hands-on care. A very happy experience, even at the end, with gentle care and dignity. Thank you.

Reply from Lucy Biggs, Operations Director at Newlands of Stow
Thank you for your kind review, it was a true honour to look after your mother-in-law.

She is deeply missed by the staff, and so are your visits. Her strong character was truly admired.

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Review from B B (Son of Resident) published on 15 February 2022 Submitted via Postal Card
Overall Experience

The home was comfortable, smart looking and clean. The menu options for the residents and occupants was varied and of high quality. The standard of care appeared to be high and the welfare of the residents was paramount.

Reply from Lucy Biggs, Operations Director at Newlands of Stow
Thank you for your review, it was a pleasure to have looked after your mother over the twelve months. She will be remembered for her very quick wit and dry humour.

Lucy

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Review from Kim D (Daughter of Resident) published on 15 October 2021 Submitted via Website
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My father was discharged to Newlands from Hospital when it became evident he would not manage at home and was deteriorating rapidly physically. He was at Newlands for a matter of days when he became end-of-life care. The staff were fantastic and attentive and he received the best care possible. All his family were very grateful for the way both Dad and my Mum who was with him throughout were looked after. We could not praise them or recommend them highly enough.

Reply from Lucy Biggs, Operations Director at Newlands of Stow

Thank you Kim for your comments, we were very honoured to be able to help you and your family at this time, especially as he was a local gentleman. It was so beneficial to both your parents the time you and your family were able to spend with them especially in your father's last few days.

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Review from Caroline M (Respite Resident) published on 9 September 2021 Submitted via Postal Card
Overall Experience

I came to Newlands of Stow having recently been bereaved and feeling very fragile and bruised and completely exhausted. From the first moment I arrived, I was wrapped in kindness and care, nothing was too much trouble and the sensitivity I was shown at all times allowed me to rest for the first time in months. Having had no appetite, the delicious meals were delicious. The three weeks at Newlands of Stow helped me so much. Thank you!

Reply from Lucy Biggs, Operations Director at Newlands of Stow

We are delighted that we were able to support you through this at Newlands and enable you to leave feeling stronger, healthier and rested.

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Review from Mary C (Daughter of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

My Mother was very happy living at Newlands of Stow, initially in her own cottage and for just over two years in the Nursing Home. The continuity of being in a familiar environment was extremely helpful when Mother moved into the Nursing Home as she was still surrounded by people that she knew and trusted. All the staff were kind considerate and respectful at all times which was a great comfort to me. Newlands of Stow offers a superb environment with exquisite gardens, a beautiful terrace, excellent cuisine, a lovely coffee shop and a variety of imaginative entertainments. I would highly recommend it.

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Review from Hazel R (Resident / Service User) published on 11 May 2021 Submitted via Postal Card
Overall Experience

I came for respite care after hospital treatment and have had excellent care. The staff are kind and helpful, nothing is too much trouble. It was very pleasing to hear them laughing and cheerful at all times. I would not hesitate to use the home again should it become necessary.

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Review from M B (Friend of Resident) published on 23 December 2020 Submitted via Postal Card
Overall Experience

My friend has been a resident here for the past three years following a hip replacement in hospital, she settled very well and quickly, and due in no small part to the welcoming, caring and attentive staff at all levels. As he Alzheimer's disease inevitably deteriorated, she was managed gently, respectfully and with dignity. The hone has a lovely, warm, family atmosphere with high standards maintained.

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Review from Kevin N (Power of Attorney of Resident) published on 16 December 2020 Submitted via Website
Overall Experience
The standard of care received was truly excellent. The whole of the staff team could not have done more to make the resident feel secure, safe and comfortable. As a Power of Attorney, I had my legal responsibilities and the Home were great in reassuring me and providing all the information I needed to ensure that I was satisfied all the residents care needs were being provided.

I can not speak more highly of the whole management team. I would have no hesitation in recommending their services.

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Review from Leslie J (Son of Resident) published on 7 December 2020 Submitted via Website
Overall Experience

Mother first moved to a private apartment at Newlands with comfort for us all in the knowledge that there is an outstanding care home alongside. 2 1/2 yrs ago she needed to move into the care home and everything from management, care, hospitality and activities has been first class from start to finish. The entire team gave such sensitive and loving care that they became like an extended part of our family at this important time and mother was so happy there. Newlands benefits from stunning gardens with a beautiful terrace (perfect in the summer) and, from the occasions when we joined mother for lunch, we judge the dining room as one of the best restaurants in the Cotswolds!

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Review from Alistair J (Son of Resident) published on 4 December 2020 Submitted via Postal Card
Overall Experience

We as a family have been so grateful for the wonderful support of Newlands Care and Nursing Home since my mother's move there in 2017. The team are outstanding both on the social/activities and the nursing front. The surroundings are beautiful and the facilities ideal for someone of my mother's generation. We and my mother could not have asked for better.

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Review from Susan P (Wife of Resident) published on 1 December 2020 Submitted via Postal Card
Overall Experience

On recommendation from our doctor, we managed to get my husband into Newlands a 1 days notice - COVID free, so we were able to visit him. He was given the end of life care and the care and love of the staff were amazing. The manageress was exemplary we were astounded how caring she was. Fantastic here.

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Review from Charles P (Son of Resident) published on 1 December 2020 Submitted via Postal Card
Overall Experience

My mother and I were extremely impressed with the Newlands of Stow and the incredible care they were able to offer my father. From the minute we arrived until dad's passing the staff were fantastic and nothing was to much trouble. Newlands is beautifully decorated and tranquil, more like a 5-star hotel than a care home! We took great comfort that dad was in such a stunning environment when it came to his passing. We cannot thank or praise the staff enough.

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Review from William T (Resident / Service User) published on 6 November 2020 Submitted via Postal Card
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My brother was resident here for dementia and was very contented and my sister was here for motor neurone disease for many years and Newlands has had a great reputation for many years.

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Review from Yvonne (Respite Resident) published on 20 October 2020 Submitted via Website
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On leaving hospital after a serious fall, and living alone, I was lucky enough to be recommended respite care at Newlands. The pain of 4 broken ribs, as well as other injuries, meant I couldn’t even get out of bed by myself and 24-hour care by nurses and carers was vital. Without exception, the skills, conscientious care and friendliness of absolutely everyone in the team including the marvellous cooks (my favourite meal was a delicious scallop risotto!) contributed over four weeks to my gradual improvement, enabling me to return home at last with sufficient confidence. I can’t recommend Newlands enough and could never have managed without such kindness which I shall always remember.

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Review from Jerry D (Son of Resident) published on 17 January 2020 Submitted via Postal Card
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Newlands of stow has been home to my father for eighteen months. During this time, he has been extremely happy and has been treated with the utmost respect and kindness. Recently, he died in the home and his death was expected and planned for. His end of life care was exceptional and all the staff treated my father with empathy, humour and high standards of care. I was present at the time of death and the management of his final passing was professional, empathetic, discreet and carefully judged. I have nothing but praise for all the staff at every level in Newlands of Stow. This is an excellent nursing home which goes above and beyond.

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Review from Virginia F (Daughter of Resident) published on 15 January 2020 Submitted via Postal Card
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At short notice, my mother (aged 83) required respite care, having undergone a third hip replacement at a general hospital. We could see that going home was not an option and what she required was good nursing and convalescent care. From the first moment I walked into Newlands, I was met with open arms and an exceptionally professional and welcoming team. Without exception, I can say that the staff, the care, the food and the whole set up was 100% what my mother needed to make a good recovery from her operation. The food was particularly good, which is so very important when recovering from an operation and the physio was brilliant. Well done Newlands, I would not hesitate to recommend.

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Review from D E (Resident / Service User) published on 12 September 2019 Submitted via Postal Card
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I cannot criticise anyone or anything at Newlands - it exceeded my expectations.

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Review from Andrea A (Daughter of Resident) published on 3 September 2019 Submitted via Website
Overall Experience
My father was a resident at Newlands for three months, receiving respite care. He was treated with dignity and respect. My father had been recently widowed and the staff went above and beyond with being compassionate not only to him but also to us as a family.
He really enjoyed the food, which was restaurant quality.
There were various activities and trips out.
The management were easily accessible and helpful and there was an administrative assistant who was a star performer.

I would highly recommend to anyone.

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Review from Angus C (Son of Resident) published on 28 February 2019 Submitted via Postal Card
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I would like to congratulate the team at Newlands for an exemplary service in the care of my mother. The attention and the happiness bestowed on Mum was second to none and they do the care system great justice in how it should be for all vulnerable people in the winter of their years.

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Review from Marion G (Respite Resident) published on 26 February 2019 Submitted via Postal Card
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I had stayed at this nursing home before to recuperate. Intelligent staff, wonderful food, beautiful surroundings.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2023
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (7)

  • 15 Nov 2013Recipient: Newlands of Stow
  • 15 Nov 2013Recipient: Newlands of Stow
  • 15 Nov 2013Recipient: Newlands of Stow

Meet the Team (2)

Phillippa Bailey
Phillippa BaileyJob Title:General ManagerJoined: 2025

Joining the Newlands team in September 2025 as General Manager, Phillippa combines her extensive knowledge, skills, and senior management experience, across Newlands nursing home and the retirement community.

Philippa’s nursing journey started in Oxford, and she has now been a Registered General Nurse for over 35 years.

It was her appetite for nursing that led Phillippa into the care community, where she has loved the variety the sector brings. Her role means that no two days are the same, each brings with it, new opportunities, her goal is to always make a difference to residents’ lives.

A great innovator, Phillippa is continually learning and growing, her passion is creating environments where residents feel truly cared for. She is always seeking new ways to improve care and make a meaningful difference; and above all to see her residents smile.

Liz Lawrence
Liz LawrenceJob Title:Operations ManagerJoined: 2022

Liz has overseen Newlands since her arrival in 2022, both in an operational capacity and as manager. Liz purposefully keeps everything running smoothly and ensures Newland's demanding standards of quality are maintained.

Her approachable manner, calm demeanour and great sense of humour mean she is much loved by residents and their families who appreciate her knowledge and kind counsel.

Liz’s career path in nursing and the care sector is highly respected by her peers, naturally conveying her compassion, understanding and knowledge. Her exceptional leadership is driven by outstanding communication and team building, reflected in the high staff retention, first-rate care and renowned Newlands hospitality delivered by the team.

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