Northleach Court Care Home

We were especially grateful that our dog was a welcome visitor too!

Hospital Transport from Hospital to Northleach Court was very good. First room very small and hot. Second room a big Improvement! Personal care very good. Updates - quality varied according to who called. Management were very efficient, caring and showed good adeptness.

A big thank you!

Our Mum was only here for 2 weeks as she sadly passed away suddenly. However we were very happy with the very high levels of care and compassion given at Northleach Court for her limited time there. It is an excellent home with good facilities and staff that engage well with the residents and with family and visitors. The recent investments in the facility have been very effective. There appears to be a good ethos in the manner in which the home is managed and run.

My mum is a resident in Northleach Court Care Home. On Ladies' Day (Ascot) the events team organised an event which involved a visit from an ex-racehorse. Mum was first out to the courtyard to greet the horse. It was an amazing morning. I'm so happy with the care, activities and the support and kindness shown to all the residents.

I think Northleach Court is the best nursing home I have ever been in. Since my sister has been here, she is the happiest I have seen her in a long time. The staff are wonderful, the manager and her clerical staff are so professional and friendly.

My cousin is happy and settled well. The staff are excellent and caring. A very good choice to move her here.

Rosemary looks happy and well and staff seem most attentive.

I feel very well here. The staff are second to none. They are very caring and nothing is too much trouble.

Visitors are warmly welcomed, and the Home always provides a cup of tea and biscuits, which we appreciate.

My sister and I chose Northleach Court as a place for our Mum to live as we immediately felt the team's warmth and care at our very first visit. All of the residents seemed so happy and the way the carers interacted with them was heart-warming. When we moved Mum in we weren't disappointed. In fact, they exceeded our expectations in every way. The kindness, positivity and compassion of every member of the team towards my Mum, my sister and I was incredible, and the end of life care that they gave to Mum was outstanding. It was so reassuring for us to know that her comfort and dignity were their priority. We will always be grateful we chose Northleach Court for Mum - it is a very special place.

I was a little nervous going in for respite care, but very quickly realised how nice everyone was and how welcome the staff made me feel. The care staff are so lovely, helpful and kind. The chef was very kind and made me meals suitable for my diet and always checked to make sure I was happy. I cannot thank everyone enough for looking after me so well. Whilst I am now back at home, I am planning to return to Northleach very soon, as I miss all the lovely carers, the food and the happy atmosphere of the home.

My wife was cared for with kindness, care and dignity during her 4 1/4 years stay till her passing which again was delt with compassion. Northleach Court never let their standards slip with and well motivated, happy workforce giving the home so much heart. Thank you is not enough.

You are brilliant

Great experience all staff are amazing and the level off care is great,nothing is a issue,clearly a lot off investment and the improvements are great,residence seem happy and so do all the staff,Fay the manager has been amazing every step off the way and have supported us as a family as well as mum the the extra mile

A lovely airey environment that has brought mum out of her shell and she has fitted right in. We Were worried that her dementia might cause her anxiety in moving in but its been quite the opposite and she is chirpy and happy and making new friends. Its all been brilliant.

My mother had a two day respite care at Northleach while attending the wedding of her grandson in the Cotswolds. From the first contact the home has been extremely helpful and professional in every aspect of mum's stay. The manager Gerry is an extremely helpful lady and kept in contact by phone and email and ensured that everything was put in place prior to Mum's stay. On arrival all the staff were aware of her needs and her name and couldn't have been more welcoming and professional given that it was just a 2 day visit. Within the first hour she had been settled in her room, given a freshly prepared lunch and had a full care assessment and health check. Overall I was very impressed with the friendliness of all the staff both to Mum and all the other residents. The home is undergoing a massive refurbishment project which is needed as parts of the home do seem very old and tired but the freshly refurbished areas look great and once completed the building will be much improved.

Mum has lived with mixed dementia for a few years. Last year she declined rapidly over a few days and we needed urgent admission to residential care. From the first phone call everyone was so kind, the managers, the administrator, even the finance team. My mum moved in within 48 hours of our first call and has been a resident for over a year now. The whole team at Northleach Court are fantastic, so friendly, caring and compassionate. No matter who we speak to everyone is happy to give us time to talk about Mum. The big refurbishment is nearly finished and the new areas are lovely, the new upstairs lounge and coffee area is a great addition. Most of all though the people are fantastic and many have been there for a long time. We can speak to a nurse looking after Mum just by phoning or asking when we visit, they always give us their time so generously. We know Mum has the best care and we, her family, are well supported by the Team at Northleach Court.

Mum had signs of dementia and the strain of looking after her in my home was making me ill. Northleach Court employs its own staff (mum hates change), offered everything we needed and, to be blunt, was affordable. The big refurbishment was initially a concern, but it will be lovely when it's completed later this year, and the workmen take great care not to disturb the residents. Some areas are finished, and the residents love their new lounge/café. Mum immediately took to the manager when she visited for the assessment, which is very unusual, and after a bit more thought we arranged for her to move in on 7th January 2025. The staff are lovely: unfailingly friendly, cheerful, helpful and so patient with all the residents, many of whom have dementia. Mum is not a "joiner", but there are lots of activities if she wants to join in. She loves the food, the two resident PAT kittens and the peace and quiet of the location, and she has company when she wants it. I couldn't have chosen better.

When my Aunt first came to Northleach Court, the building was in the midst of a massive refurbishment, which was a little disconcerting. But the atmosphere in the home was, and continues to be, amazing. The staff exude warmth and friendliness, and everyone, without exception, has a smile on their face. Activities in the home are constant, varied and adapted to each residents needs. Everyday, residents are shown food options and able to choose their menu (and the food looks fantastic); when my Aunt had a birthday, the chef cooked her a fabulous cake as part of her birthday tea party celebrations, arranged by the staff. Nothing is too much trouble and my Aunt has flourished since moving in. A massive, heartfelt thank you to the management team and all the staff for their support and kindness. Now that refurbishments are coming to end, this 5* star care home will look as outstanding as the care provided within.