Northleach Court Care Home

I am generally happy with the care my dad receives. However, in the last few months, he hasn't had a haircut and his toenails are very long. Although medically, he is being cared for, matters are not being dealt with. I wonder what else. Also, the building works are going on forever, taking away the full amenity for my father.

My mother-in-law was immobile when she first attended Northleach Court, after a week due to the dedicated care of the team. She is now standing and walking with a frame. The home is welcoming and friendly and efficient. Nothing is too much trouble - the staff are very approachable.

My mother has received excellent care and attention. The staff have been great always helpful and cheery towards mum. They have answered any questions that I may have had and have been very professional. Would certainly recommend the care home.

Ever since my mother arrived at Northleach Court Care Centre, I have found every member of staff to be very caring and helpful. They have gone out of their way to keep me informed of my mother's state, ringing me to let me know. This is the best home she has been in and I would not hesitate to recommend Northleach Court to anyone.

Dad became a resident at Northleach Court Care Centre over two years ago when his dementia was too hard to manage at home. The building, being very old is bound not to be the easiest to work in for staff but it was the spirit of a place that mattered to us most and they have that in abundance at Northleach Court which also gave a wonderful sense of freedom to residents and visitors. The care home staff manage an array of dementia patients wonderfully and in times before covid, we felt very welcomed to come and go, join in the entertainment and feel part of the family there. Over lockdown, we felt we were kept well informed and when visits were allowed the home still welcomed us with no complaint even though bringing my elderly mum to visit also entailed more help from them. Plus having to manage residents being brought to special visit areas would, we know have brought its challenges, especially with dad who would not have liked being disturbed from his comfy chair in the residents' lounge! Well done all. Big respect and thank you.

Excellent care home with staff attending to my dad's every need all the time. Great value for money!

Very friendly care staff, everyone I have met when I have come to visit my father has always been very helpful to me. My dad is very happy there and seems to be well looked after, I don't have any issues or worries about my dad being at Northleach Court Care Centre and that's a massive weight off my mind.

The staff at Northleach have and still doing a fantastic job. My husband has been there for one year now, going from palliative care to how is now, is all down to the fantastic job of all staff dealing with him; he has started to put weight on, eating and drinking well now; I am notified on even the smallest of things. I have no worries at all about his care, his personal care and eating as they arranged to get a soft diet for him. I know of all activities that go on for all important dates.

Well done, and thank you to all staff.

And good luck with all ongoing renovations

The staff are wonderful.

My father-in-law spent the last 6 months of his life at this wonderful place. I cannot tell you how compassionate and caring each and every member of staff were during the last 4 days of his life. They all treated my father-in-law like he was one of their own and we were so blessed to be able to be by his side at the end. A massive thank you to the home manager and all her wonderful team!

My father has been in the home for 4 months and with a move from a previous home and the current Covid challenges, I was concerned he would struggle to settle. To the contrary, I have been delighted with the work by the Home Manager and her very professional team to accommodate my father in what has been a painless and seamless transition. There appears to be little turnover of staff, a solid management structure and the residents are lovingly cared for and always look happy and treated with respect and dignity. A big thank you to all for their outstanding work at Northleach Court.

I would rate every section higher than excellent.

I can't thank you all enough - especially with the present Covid-19 situation - setting up video calling facilities to enable me to chat is helping and knowing you are all going over and beyond to keep everyone safe.

My father went to Northleach Court in early January and remained there until he passed away at the end of March. From the moment my sister and took him, we just knew he would be cared for. Due to illness, we didn't know how he felt in himself having left home. It was such a relief to see him gradually become happy with his surroundings, and physically begin to improve. The staff are amazing, and always made us welcome and we always enjoyed being around the other residents as the atmosphere was so lovely. I often think of the staff and residents at what is a very difficult time. Personally, I can't thank them enough for their support over the past three months. Thank you.

Very welcoming. All members of staff are friendly and helpful and there is a homely atmosphere. Tidy, clean and comfortable room. My husband is well looked after.

My mother-in-law came in quite suddenly for respite care. Immediately, the staff made her feel welcome and reassured us as her family. Her care has been and continues to be fantastic. Communication from staff has been superb. We feel confident that my mother-in-law is safe and well cared for.

The staff are very friendly and look after the residents very well.

Always caring, clean, tidy, warm, accommodating, approachable.

The home is always neat and tidy.

Everyone is so friendly and welcoming. Nothing is too much trouble. They have made my Dad feel very at home. He smiles and laughs, which we hadn't seen for a while. A big thank you to all the staff.