Clare Hall Nursing Home

Ston Easton, Radstock BA3 4DE
Review Us
9.6 48 Reviews
  • Clare Hall Nursing Home, Radstock
Clare Hall Nursing Home can be found in the peaceful Somerset village of Ston Easton, which is approximately 11 miles south-west of Bath and 7 miles northeast of Wells, and has an interesting history before the home was converted into a nursing home in 1986.

Clare Hall is a homely, intimate home with 43 single rooms and 4 rooms specifically designed for couples, 26 of these rooms have en suite toilet and/or wet room.

The home boasts of two lounges, a large conservatory and a grand dining room.

Clare Hall is surrounded by impressive and extensive well-maintained grounds that are accessible to the residents. There is a water feature, a sensory garden and a greenhouse for any green-fingered residents. The majority of the well-appointed rooms overlook this magnificent view.

There are activities arranged daily for residents to enjoy in the communal lounge, and this is also a place residents can catch up with family and friends.

Clare Hall has the ability to care for people both under and over the age of 65 who have general residential, nursing or complex nursing care needs. Whether looking for short term or long term care, Clare Hall has the flexibility to accommodate for both.

The Chef creates a wide range of balanced, nutritious dishes, prepared daily using only the freshest produce. Residents can choose to eat in the dining room, or their rooms.

Clare Hall has wifi signal throughout the home which can be accessed by the residents who would like to ‘browse the internet’, be active on social media or communicate with their loved ones via video call.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fee rates are provided as a guide only. Actual fees are dependant on an individuals needs, type of accommodation provided and level of care required.


We are very happy to provide a quotation upon request. We are able to offer assistance with navigating the various options available around paying for care.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kirsty Atkins (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Direct Referrals, Local Authority and Hospital discharge referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (11)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors welcome to visit anytime. They are however, requested to contact the Admin Team to book for visiting time. The home encourage visitors to do their Lateral flow Test before visiting if they can - this is to help them control the possible spread of Covid-19 in the Home.

Parking

  • Parking on-site

9.6

Clare Hall Nursing Home has a Review Score of 9.6 (9.585) out of 10, based on 10 reviews in the last 2 years.
Over all time Clare Hall Nursing Home has 48 reviews.

Overall Experience
  • 31
  • 13
  • 2
  • 0
  • 2
Date Published
  • 48
  • 3
  • 5
  • 10
  • 38
Reviewer Connection to Clare Hall Nursing Home
  • 21
  • 6
  • 5
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 48, showing 41-48
Review from Jan N (Daughter of Resident) published on 18 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience is good staff and helpful and dad seems well. The meals he says are not always hot so when they are not hot, he tends not to eat them and for some reason, he doesn't tell the staff. Also, when he rings his call bell (not very often), they take a long time to come.
Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Dear Jan, Thank you for your review. We take your comments seriously and will discuss this with your dad and the team. Please do not hesitate to speak with the management team in the first instance when you have any concerns.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leslie Z (Daughter of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Consistent and caring support. A stable nursing group who do a wonderful job of caring for our father. They are cognisant of the need to maintain patients/residents dignity and professionalism while still being friendly and good communicators. Our father tends not to use many of the activities provided
hence the satisfactory rating. He reads and listens to music which is his preference.
Reply from Sarah Prosser, Administrator at Clare Hall Nursing Home

Dear Leslie, thank you for taking the time to offer your kind feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L R (Daughter of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Clare Hall for 4 years and I have not had any problems with the management or staff and carers are very good to all patients. They provide good activities and good food. Rooms are very clean.
Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you very much for your positive review of the home, it is much appreciated. Your kind words will be shared with all our staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul C (Son of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always been made very welcome when visiting my mother.
Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Dear Paul, Thank you for your kind comments. Please do contact a member of the management team if there is anything we can improve on.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D T (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are always friendly and appear to know mum well.
One of the resident lounge rooms appears to be closed for use (by the main entrance). Our family try to get together for occasions with mum and that room is always beneficial to her and us. Private, comfortable. We always leave it as we find
it. Wonder if it is no longer accessible to residents.
Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Dear Deb, Thank you for your review. I can confirm that the lounge is available to residents and their families/relatives but the lounge was extensively refurbished. Please do speak to a member of the management team if you have any further queries.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Husband of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is totally disabled with MS and despite refusing food and drink and medicines at times for most of the last year due to the MS now affecting her brain, her care is, to say the least, dedicated. She is always clean and tidy and her feeding needs are pandered to. The staff are always smiling,
happy and warm to me and other relatives.
Reply from Sarah Prosser, Administrator at Clare Hall Nursing Home

Thank you for taking the time to complete our feedback form and sharing your views for others to see.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally G (Daughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in the care home for 16 years. The staff have been very caring, kind and always with respect, privacy and dignity to Mum. The staff always keep me informed by phone or in person of any changes in Mum's condition, doctors visits or any other issues, which is reassuring. Mum is happy to stay
in her room with her TV and enjoys seeing her grandchildren.
Reply from Sarah Prosser, Administrator at Clare Hall Nursing Home

Thank you for taking the time to complete our review card, we greatly appreciate all feedback from relatives.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Isabel G (Resident) assisted by family/friend published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived at Clare Hall for almost 7 years. I am settled here and receive excellent care. All the staff are caring and my room and bed are comfortable and clean. I have a good selection of meals. I would always recommend Clare Hall Nursing Home.
Reply from Sarah Prosser, Administrator at Clare Hall Nursing Home

Thank you for taking the time to complete a review card for Clare Hall and provide your positive feedback about our home and the excellent care you receive.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.585)

Overview of Review Score

The Review Score of 9.6 (9.585) out of 10 for Clare Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.708 for Clare Hall Nursing Home is calculated as follows: ( (85 Excellents x 5) + (35 Goods x 4) ) ÷ 120 Ratings = 4.708
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.877 Points relating to the number of positive Reviews for Clare Hall Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 10 Positive Reviews ÷ 11.4 = 0.877
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 Sep 2025

We currently have 3 vacancies. We are always happy to assist with any questions or queries you have, please contact the manager for an informal chat in the first instance.

Loading

Loading

Awards / Recognitions (1)

Loading...

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clare Hall Nursing Home to verify any information. View our terms and conditions. Clare Hall Nursing Home has an Enhanced Service - more info.